Status: Resolved The issue is resolved.

Le problème est résolu. Affected components
 <ul>
 <li>Geodis (Operational)</li>
<li>FR (Operational)</li>
 </ul>

Geodis - Label announcement issues / Problèmes d'annonce des étiquettes Geodis

Status: Resolved The issue is resolved. 

Il problema è stato risolto. Affected components
 <ul>
 <li>IT (Operational)</li>
<li>GLS Italy (Operational)</li>
 </ul>

[Third Party Issue] GLS Italy - Label Announcement Issues

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Sendcloud Returns (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
<li>DE (Under maintenance)</li>
 </ul>

Maintenance: [DHL DE] Returns international - Maintenance with temporary impairments from 2026-08-18 06:00 CEST To 2026-08-18 11:00 CEST

Status: Scheduled INTERNETMARKE - Maintenance

From 2026-08-23 07:00 CEST To 2026-08-23 10:00 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Post Germany (German Mail) │ Shipping Services - INTERNETMARKE REST (api-eu.dhl.com: http://api-eu.dhl.com)

Planned maintenance work with impairment of the service. Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>Deutsche Post (Under maintenance)</li>
 </ul>

Maintenance: [DP] INTERNETMARKE - Maintenance from 2026-08-23 07:00 CEST To 2026-08-23 10:00 CEST

Status: Resolved This incident has been resolved. 

Cet incident a été résolu. Affected components
 <ul>
 <li>Geodis (Operational)</li>
<li>FR (Operational)</li>
 </ul>

Geodis label announcement issues / Problèmes d'annonce des étiquettes Geodis

Status: Scheduled Deutsche Post International - Maintenance with temporary impairments

From 2026-08-23 08:00 CEST To 2026-08-23 20:00 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Deutsche Post International │ Customer Portal - Deutsche Post International │ Shipping API - Deutsche Post International │ Tracking API - Deutsche Post International

Planned maintenance work with temporary service disruption of a few minutes Affected components
 <ul>
 <li>Deutsche Post (Under maintenance)</li>
 </ul>

Maintenance: [DP] Deutsche Post International - Maintenance with temporary impairments From 2026-08-23 08:00 CEST To 2026-08-23 20:00 CEST

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>DPD (Under maintenance)</li>
 </ul>

Maintenance: [DPD Germany] Tuesday the 11th of August 2026 from 6 pm to 7 pm (CEST)

Status: Resolved The incident has been resolved.

Het incident is opgelost. Affected components
 <ul>
 <li>Verzenden via Bol.com (Operational)</li>
<li>NL (Operational)</li>
 </ul>

[Third-Party] Verzenden via bol - Label Announcement Issue | Problemen met het voormelden van de labels

Status: Resolved This issue is resolved.

Il problema è stato risolto. Affected components
 <ul>
 <li>IT (Operational)</li>
<li>TNT Italy (Operational)</li>
 </ul>

[Third-Party] TNT Italy -  Label Announcement Issue | Problema nella creazione delle etichette

[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichette

Status: Resolved This issue is resolved.

La incidencia ha sido resuelta. Affected components
 <ul>
 <li>Correos (Operational)</li>
 </ul>

Correos label announcements failing for accounts using outdated API credentials/ Fallos en el anuncio de etiquetas de Correos para cuentas con credenciales de API desactualizadas

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>AT (Under maintenance)</li>
<li>DE (Under maintenance)</li>
<li>IT (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>ES (Under maintenance)</li>
<li>FR (Under maintenance)</li>
<li>NL (Under maintenance)</li>
<li>GLOBAL (Under maintenance)</li>
<li>Deutsche Post (Under maintenance)</li>
<li>UK (Under maintenance)</li>
 </ul>

Maintenance: [Deutsche Post International] Maintenance from 2026-08-09 08:00 CEST To 2026-08-09 10:00 CEST

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>Sendcloud Returns (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
 </ul>

Maintenance: [DHL DE] Returns API - Maintenance with temporary impairments from 2026-08-03 17:00 CEST To 2026-08-03 17:30 CEST

Status: Resolved The incident has been resolved.

El incidente ha sido resuelto. Affected components
 <ul>
 <li>ES (Operational)</li>
<li>SEUR (Operational)</li>
 </ul>

[Third-Party Issue] Seur - Label announcement issues | Problema al generar etiquetas

Status: Resolved The issue is resolved. Affected components
 <ul>
 <li>DHL Parcel GB (Operational)</li>
<li>UK (Operational)</li>
 </ul>

[Third-Party Issue] DHL Parcel GB - Label announcement issues when using Sendcloud rates

Status: Resolved The incident has been resolved

El incidente ha sido resuelto. Affected components
 <ul>
 <li>SEUR (Operational)</li>
 </ul>

[Third-Party Issue] SEUR - Label Announcement Issues

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
 </ul>

Maintenance: [DHL DE] Tracking API - Maintenance with temporary impairments from 2026-07-29 22:00 CEST To 2026-07-29 23:00 CEST

Maintenance: [DHL DE] Returns international API - Maintenance

Maintenance: [DHL DE] Shipment tracking API - Maintenance

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>NL (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>DPD (Under maintenance)</li>
 </ul>

Maintenance: Potential downtime due to DPD Shipper improvements

Status: Resolved The incident has been resolved.

El incidente fue resuelto. Affected components
 <ul>
 <li>CTT Express (Operational)</li>
 </ul>

[Third Party Issue] CTT Express - Label Announcement Issues

Status: Complete Update was successfully finished Affected components
 <ul>
 <li>Kaufland (Operational)</li>
<li>Pulpo WMS (Operational)</li>
<li>Wix (Operational)</li>
<li>CDiscount (Operational)</li>
<li>Shopware 6 Cloud (Operational)</li>
<li>Mirakl (Operational)</li>
<li>Squarespace (Operational)</li>
<li>Peoplevox (Operational)</li>
<li>TikTok Shop (Operational)</li>
<li>BigCommerce (Operational)</li>
<li>Mirakl Connect (Operational)</li>
<li>Exact Online (Operational)</li>
 </ul>

Maintenance: Potential downtime of integrations due to database update

Status: Resolved This issue is resolved.

Het probleem is opgelost.

Das Problem ist gelöst.

Ce problème a été résolu.

Il problema è stato risolto.

La incidencia ha sido resuelta. Affected components
 <ul>
 <li>Asendia (Operational)</li>
<li>AT (Operational)</li>
<li>DE (Operational)</li>
<li>NL (Operational)</li>
<li>IT (Operational)</li>
<li>BE (Operational)</li>
<li>ES (Operational)</li>
 </ul>

[Third-Party Issue] Asendia - Label announcement issues

Status: Resolved This issue is resolved.

Ce problème a été résolu. Affected components
 <ul>
 <li>Colissimo (Operational)</li>
 </ul>

[Third Party Issue] Colissimo - Label Announcement Issues

Maintenance: [DHL DE] Returns international - Maintenance with temporary impairments from 2026-07-15 13:00 CEST To 2026-07-15 14:00 CEST

Status: Resolved The incident has been resolved. 

El incidente fue resuelto. Affected components
 <ul>
 <li>Asendia (Operational)</li>
<li>ES (Operational)</li>
 </ul>

Asendia label announcement issues / Asendia Problema al generar etiquetas

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Deutsche Post (Under maintenance)</li>
 </ul>

Maintenance: Deutsche Post International - Maintenance with temporary impairments

Status: Resolved The issue has been resolved. Affected components
 <ul>
 <li>Magento V2 (Operational)</li>
<li>Ecwid by Lightspeed (Operational)</li>
<li>Shopify (Operational)</li>
<li>MijnWebWinkel (Operational)</li>
 </ul>

[Multiple integrations] - Item weight import issue

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>FR (Under maintenance)</li>
<li>AT (Under maintenance)</li>
<li>NL (Under maintenance)</li>
<li>GLOBAL (Under maintenance)</li>
<li>Sendcloud website (Under maintenance)</li>
<li>IT (Under maintenance)</li>
<li>UK (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>DE (Under maintenance)</li>
<li>ES (Under maintenance)</li>
<li>Sendcloud Panel (Under maintenance)</li>
 </ul>

Maintenance: Sendcloud panel maintenance

Status: Resolved The issue has been resolved.

Il problema è stato risolto. Affected components
 <ul>
 <li>IT (Operational)</li>
<li>TNT Italy (Operational)</li>
 </ul>

[Third Party Issue] TNT Italy - Label Announcement Issues | Problema nella creazione delle etichette

Status: Resolved This incident has been resolved. 

Ce problème a été résolu. Affected components
 <ul>
 <li>Colissimo (Operational)</li>
<li>FR (Operational)</li>
 </ul>

Colissimo label announcement issues / Colissimo Problème de création d’étiquettes

Status: Resolved This issue is resolved.

Het probleem is opgelost. Affected components
 <ul>
 <li>Bpost (Operational)</li>
<li>BE (Operational)</li>
 </ul>

[Third Party] Bpost - Label Announcement Issue | Probleem met de aankondiging van het label

Status: Resolved The incident is resolved

Het incident is opgelost. Affected components
 <ul>
 <li>DPD (Operational)</li>
<li>NL (Operational)</li>
 </ul>

[Third-Party] DPD - Label announcement issues | Problemen met labelvoormelding

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>Deutsche Post (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
 </ul>

Maintenance: [DHL DE & DP] All Services - From 2026-07-05 09:30 CEST To 2026-07-05 11:30 CEST

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>ES (Under maintenance)</li>
<li>DE (Under maintenance)</li>
<li>FR (Under maintenance)</li>
<li>AT (Under maintenance)</li>
<li>NL (Under maintenance)</li>
<li>GLOBAL (Under maintenance)</li>
<li>Deutsche Post (Under maintenance)</li>
<li>IT (Under maintenance)</li>
<li>UK (Under maintenance)</li>
<li>BE (Under maintenance)</li>
 </ul>

Maintenance: [DP] Maintenance with temporary impairments - From 2026-07-05 08:00 CEST To 2026-07-05 09:30 CEST

Status: Resolved The issue has been resolved Affected components
 <ul>
 <li>GLOBAL (Operational)</li>
<li>Ecwid by Lightspeed (Operational)</li>
 </ul>

[Ecwid] - Issue importing orders

Status: Resolved The issue has been resolved.

Il problema è stato risolto. Affected components
 <ul>
 <li>IT (Operational)</li>
<li>BRT (Operational)</li>
 </ul>

[Third Party Issue] BRT - Label announcement issues | Problema nella creazione delle etichette

Status: Resolved The issue has been resolved

 

El problema ya se ha resuelto Affected components
 <ul>
 <li>ES (Operational)</li>
<li>Correos (Operational)</li>
 </ul>

[Third Party Issue] Correos- Label announcement issues

Status: Resolved This issue has been resolved. Affected components
 <ul>
 <li>GLOBAL (Operational)</li>
 </ul>

Account onboarding issues

Status: Resolved The issue was resolved by the carrier.

El transportista ha resuelto el problema. Affected components
 <ul>
 <li>ES (Operational)</li>
<li>OnTime (Operational)</li>
 </ul>

[OnTime] Label Annuouncement Issue | Problema al generar etiquetas

Status: Resolved The issue has been resolved.

Il problema è stato risolto. Affected components
 <ul>
 <li>TNT Italy (Operational)</li>
 </ul>

[Third Party Issue] TNT Italy - Label Announcement Issues

Status: Resolved This issue has been resolved.

Esta incidencia se ha resuelto.

Ce problème a été résolu. Affected components
 <ul>
 <li>ES (Operational)</li>
<li>Amazon Shipping (Operational)</li>
<li>FR (Operational)</li>
 </ul>

[Third Party Issue] Amazon shipping - Label announcement issues | Problemas con el anuncio de etiquetas | Problèmes de création d'expéditions

Status: Resolved L'incident est à présent résolu.

The incident has been resolved. Affected components
 <ul>
 <li>Lettre Suivie (Operational)</li>
<li>FR (Operational)</li>
 </ul>

[Lettresuivie] Unable to announce labels - Problèmes de création d'étiquettes

Status: Resolved The incident has been resolved

L'anomalia del corriere è stata risolta Affected components
 <ul>
 <li>GLS Italy (Operational)</li>
 </ul>

[Third Party Issue] GLS Italy - Label Announcement issues

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Royal Mail (Under maintenance)</li>
<li>UK (Under maintenance)</li>
 </ul>

Maintenance: [Royal Mail] Maintenance 14th June 2026 – 04:00 (BST) through 06:00 AM (BST)

Status: Resolved The issue has been resolved by the carrier Affected components
 <ul>
 <li>IT (Operational)</li>
<li>BRT (Operational)</li>
 </ul>

[Third Party Issue] BRT - Label Announcement issues

Status: Resolved This issue has been resolved.

Dit probleem is opgelost.

Das Problem wurde behoben. Affected components
 <ul>
 <li>DPD (Operational)</li>
 </ul>

[Third Pary Issue] DPD - Issues creating shipments to Pickup Points | Problemen bij het aanmaken van zendingen naar afhaalpunten | Probleme bei der Erstellung von Sendungen an Abholstellen

Status: Resolved Shopify system is operational again. Affected components
 <ul>
 <li>Shopify (Operational)</li>
<li>GLOBAL (Operational)</li>
 </ul>

[Third Party Issue] Shopify is currently experiencing an active outage

Status: Resolved The incident was resolved. 

Das Problem wurde behoben. Affected components
 <ul>
 <li>DE (Operational)</li>
<li>Deutsche Post (Operational)</li>
 </ul>

[Deutsche Post] Label announcement issues / Probleme bei der Label-Ankündigung

Status: Resolved This incident has been resolved Affected components
 <ul>
 <li>InPost GB (Operational)</li>
 </ul>

Inpost GB label announcement issues

Status: Resolved The carrier has resolved the issue. Affected components
 <ul>
 <li>Correos (Operational)</li>
<li>ES (Operational)</li>
 </ul>

[Third Party Issue] Correos- Label Annuouncement Issue | Problema al generar etiquetas

Status: Resolved The incident with label announcement for carrier Deutsche Post has been resolved. Affected components
 <ul>
 <li>DE (Operational)</li>
<li>DHL Germany (Operational)</li>
 </ul>

[Third Party Issue] Deutsche Post - Label Announcement issues

Status: Resolved The issue has been resolved.

Het probleem is opgelost.

Das Problem wurde gelöst. Affected components
 <ul>
 <li>DHL Express (Operational)</li>
<li>GLOBAL (Operational)</li>
 </ul>

[Third Party] DHL Express - Label Announcement Issues | Problemen met het aanmelden van labels | Probleme bei der Anmeldung von Versandetiketten

Status: Resolved The incident has been resolved.

L'incident est résolu. Affected components
 <ul>
 <li>Delivengo (Operational)</li>
<li>FR (Operational)</li>
 </ul>

Third Party Issue [Delivengo] - Label announcement issues | Problème de génération d'étiquettes

Status: Resolved The carrier has resolved the incident. Affected components
 <ul>
 <li>Geodis (Operational)</li>
 </ul>

Third Party Issue [Geodis] - Label Announcement Issue

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>GLOBAL (Under maintenance)</li>
<li>Sendcloud website (Under maintenance)</li>
<li>Sendcloud API (Under maintenance)</li>
<li>Sendcloud Panel (Under maintenance)</li>
 </ul>

Maintenance: API access and Sendcloud panel login maintenance

Status: Resolved This issue has been resolved.

Dit probleem is opgelost. Affected components
 <ul>
 <li>NL (Operational)</li>
<li>GLS Netherlands (Operational)</li>
 </ul>

Problems announcing labels for GLS Netherlands - Problemen met het aanmaken van labels voor GLS Nederland

Status: Resolved This issue has been resolved.

Esta incidencia se ha resuelto. Affected components
 <ul>
 <li>MRW (Operational)</li>
 </ul>

[Third Party Issue] MRW - Label Annuouncement Issue  | Problema al generar etiquetas

Status: Resolved This issue has been resolved.

Esta incidencia se ha resuelto. Affected components
 <ul>
 <li>SEUR (Operational)</li>
 </ul>

Is Sendcloud down?

Sendcloud status is UP

Lastest published events

Geodis - Label announcement issues / Problèmes d'annonce des étiquettes Geodis

[Third Party Issue] GLS Italy - Label Announcement Issues

Maintenance: [DHL DE] Returns international - Maintenance with temporary impairments from 2026-08-18 06:00 CEST To 2026-08-18 11:00 CEST

Sendcloud Services, Components and Regions

Recent Sendcloud events

Geodis - Label announcement issues / Problèmes d'annonce des étiquettes Geodis

[Third Party Issue] GLS Italy - Label Announcement Issues

Maintenance: [DHL DE] Returns international - Maintenance with temporary impairments from 2026-08-18 06:00 CEST To 2026-08-18 11:00 CEST

Maintenance: [DP] INTERNETMARKE - Maintenance from 2026-08-23 07:00 CEST To 2026-08-23 10:00 CEST

Geodis label announcement issues / Problèmes d'annonce des étiquettes Geodis

Maintenance: [DP] Deutsche Post International - Maintenance with temporary impairments From 2026-08-23 08:00 CEST To 2026-08-23 20:00 CEST