Status: Scheduled What will be affected?

API access and panel logins will be temporarily unavailable during the maintenance window.

Do I need to do anything?

Most likely, no. Your app or integration should automatically reconnect once we're back online - no action needed on your part.

What if something still seems broken after?

If your connection doesn't recover on its own, sign out and sign back in to get a fresh session.

We apologize for any inconvenience. The interruption is expected to be brief and we'll be back up as quickly as possible. Affected components
 <ul>
 <li>GLOBAL (Under maintenance)</li>
<li>Sendcloud website (Under maintenance)</li>
<li>Sendcloud API (Under maintenance)</li>
<li>Sendcloud Panel (Under maintenance)</li>
 </ul>

Maintenance: API access and Sendcloud panel login maintenance

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>GLS Spain (Under maintenance)</li>
<li>Mirakl (Under maintenance)</li>
<li>Exact Online (Under maintenance)</li>
<li>Shopware 5 (Under maintenance)</li>
<li>BRT (Under maintenance)</li>
<li>DPD France (Under maintenance)</li>
<li>Chronopost (Under maintenance)</li>
<li>Odoo Native (Under maintenance)</li>
<li>Delivengo (Under maintenance)</li>
<li>Sendcloud API (Under maintenance)</li>
<li>Picqer (Under maintenance)</li>
<li>Evri C2C UK (Under maintenance)</li>
<li>GLOBAL (Under maintenance)</li>
<li>Transforce (Under maintenance)</li>
<li>Amazon Shipping (Under maintenance)</li>
<li>CTT Express (Under maintenance)</li>
<li>Ecwid by Lightspeed (Under maintenance)</li>
<li>Amazon (Under maintenance)</li>
<li>AT (Under maintenance)</li>
<li>NL (Under maintenance)</li>
<li>Peoplevox (Under maintenance)</li>
<li>Trunkrs (Under maintenance)</li>
<li>Evri International (Under maintenance)</li>
<li>PostNord (Under maintenance)</li>
<li>Relais Colis (Under maintenance)</li>
<li>Etsy (Under maintenance)</li>
<li>UPS (Under maintenance)</li>
<li>Verzenden via Bol.com (Under maintenance)</li>
<li>Mirakl Connect (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>TIPSA (Under maintenance)</li>
<li>MHI (Under maintenance)</li>
<li>Magento V2 (Under maintenance)</li>
<li>Austrian Post (Under maintenance)</li>
<li>Prestashop (Under maintenance)</li>
<li>Poste Italiane (Under maintenance)</li>
<li>ePages (Under maintenance)</li>
<li>PostNL (Under maintenance)</li>
<li>MijnWebWinkel (Under maintenance)</li>
<li>OnBuy.com (Under maintenance)</li>
<li>ChannelEngine (Under maintenance)</li>
<li>HIVED (Under maintenance)</li>
<li>Europaket (Under maintenance)</li>
<li>Decathlon BE (Under maintenance)</li>
<li>CIRRO E-Commerce (Under maintenance)</li>
<li>JouwWeb (Under maintenance)</li>
<li>ShipHero (Under maintenance)</li>
<li>Deutsche Post (Under maintenance)</li>
<li>InPost Poland (Under maintenance)</li>
<li>Magento V1 (Under maintenance)</li>
<li>Colissimo EC2C (Under maintenance)</li>
<li>DHL eCommerce (Under maintenance)</li>
<li>Bol (Under maintenance)</li>
<li>CCV shop (Under maintenance)</li>
<li>Mondial Relay (Under maintenance)</li>
<li>FR (Under maintenance)</li>
<li>Evri UK (Under maintenance)</li>
<li>Craft Commerce (Under maintenance)</li>
<li>FedEx (Under maintenance)</li>
<li>Cycloon (Under maintenance)</li>
<li>Oxid 4 (Under maintenance)</li>
<li>DHL Parcel Iberia (Under maintenance)</li>
<li>PostNL Extra@Home (Under maintenance)</li>
<li>Tilroy (Under maintenance)</li>
<li>Salesforce Commerce Cloud (Under maintenance)</li>
<li>Jongstra Transport (Under maintenance)</li>
<li>Plentymarkets (Under maintenance)</li>
<li>Quicargo (Under maintenance)</li>
<li>Goedgepickt (Under maintenance)</li>
<li>Weclapp (Under maintenance)</li>
<li>Paack (Under maintenance)</li>
<li>Colissimo (Under maintenance)</li>
<li>DPD UK (Under maintenance)</li>
<li>Squarespace (Under maintenance)</li>
<li>JTL-Shop (Under maintenance)</li>
<li>Odoo (Under maintenance)</li>
<li>Blokker Connect (Under maintenance)</li>
<li>Packs (Under maintenance)</li>
<li>Correos (Under maintenance)</li>
<li>Oxid 6 (Under maintenance)</li>
<li>DHL Benelux (Under maintenance)</li>
<li>Dachser (Under maintenance)</li>
<li>DHL 2 Man Handling (Under maintenance)</li>
<li>TikTok Shop (Under maintenance)</li>
<li>DE (Under maintenance)</li>
<li>SkyNet SkyMail (Under maintenance)</li>
<li>Der Kurier (Under maintenance)</li>
<li>Bring (Under maintenance)</li>
<li>Cainiao (Under maintenance)</li>
<li>DHL Express (Under maintenance)</li>
<li>MRW (Under maintenance)</li>
<li>PLX Parcel Logistics (Under maintenance)</li>
<li>Spring (Under maintenance)</li>
<li>Parcelforce (Under maintenance)</li>
<li>Afterbuy (Under maintenance)</li>
<li>Bpost (Under maintenance)</li>
<li>Sendcloud (Under maintenance)</li>
<li>DPD Local (Under maintenance)</li>
<li>Lightspeed eCommerce (Under maintenance)</li>
<li>DHL Freight (Under maintenance)</li>
<li>DPD Austria (Under maintenance)</li>
<li>Shopify (Under maintenance)</li>
<li>Hermes Germany (Under maintenance)</li>
<li>Shopware 6 (Under maintenance)</li>
<li>Thirty bees (Under maintenance)</li>
<li>Holded (Under maintenance)</li>
<li>DB Schenker (Under maintenance)</li>
<li>GLS Netherlands (Under maintenance)</li>
<li>Ebay (Under maintenance)</li>
<li>Lettre Suivie (Under maintenance)</li>
<li>Geodis (Under maintenance)</li>
<li>DHL Parcel GB (Under maintenance)</li>
<li>Correos Express (Under maintenance)</li>
<li>CDiscount (Under maintenance)</li>
<li>Yodel (Under maintenance)</li>
<li>Postnord (Under maintenance)</li>
<li>Linnworks (Under maintenance)</li>
<li>GLS (Under maintenance)</li>
<li>UK (Under maintenance)</li>
<li>Budbee (Under maintenance)</li>
<li>Shopware 6 Cloud (Under maintenance)</li>
<li>SEUR (Under maintenance)</li>
<li>Webador (Under maintenance)</li>
<li>InPost Spain (Under maintenance)</li>
<li>Colis Privé (Under maintenance)</li>
<li>Royal Mail (Under maintenance)</li>
<li>ES (Under maintenance)</li>
<li>InPost GB (Under maintenance)</li>
<li>Asendia (Under maintenance)</li>
<li>LandMark Global (Under maintenance)</li>
<li>DPD (Under maintenance)</li>
<li>TNT Italy (Under maintenance)</li>
<li>OpenCart (Under maintenance)</li>
<li>Wix (Under maintenance)</li>
<li>GLS Europe (Under maintenance)</li>
<li>FedEx Crossborder (Under maintenance)</li>
<li>Kaufland (Under maintenance)</li>
<li>GLS Italy (Under maintenance)</li>
<li>Transmission (Under maintenance)</li>
<li>Nacex (Under maintenance)</li>
<li>Wish (Under maintenance)</li>
<li>ePages Beyond (Under maintenance)</li>
<li>Viatim (Under maintenance)</li>
<li>InPost Italy (Under maintenance)</li>
<li>Pulpo WMS (Under maintenance)</li>
<li>WooCommerce (Under maintenance)</li>
<li>IT (Under maintenance)</li>
<li>Poste Italiane Delivery (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
<li>BigCommerce (Under maintenance)</li>
 </ul>

Maintenance: Introduce the Manufacturer Product Code field for international shipments

Status: Resolved Il problema è stato risolto

The incident has been resolved Affected components
 <ul>
 <li>IT (Operational)</li>
<li>Poste Italiane Delivery (Operational)</li>
 </ul>

Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request

Status: Resolved The problem was solved by DPD. 

Das Problem wurde durch DPD behoben. Affected components
 <ul>
 <li>DE (Operational)</li>
<li>DPD (Operational)</li>
 </ul>

DPD Germany Label announcement Issues / DPD Probleme bei der Erstellung von Labeln

Status: Resolved The incident has been resolved.

Die Störung wurde behoben. Affected components
 <ul>
 <li>DE (Operational)</li>
<li>DHL Germany (Operational)</li>
 </ul>

DHL_de Kleinpaket label announcement issues. / Probleme bei der Erstellung von DHL Kleinpaket Labels

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>GLOBAL (Under maintenance)</li>
<li>Deutsche Post (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>ES (Under maintenance)</li>
<li>FR (Under maintenance)</li>
<li>AT (Under maintenance)</li>
<li>NL (Under maintenance)</li>
<li>IT (Under maintenance)</li>
<li>UK (Under maintenance)</li>
 </ul>

Maintenance: [DP] Maintenance with temporary impairments - From 2026-05-10 08:00 CEST To 2026-05-10 09:00 CEST

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>Deutsche Post (Under maintenance)</li>
 </ul>

Maintenance: [DP INTERNETMARKE] Maintenance - From 2026-05-10 06:00 CEST To 2026-05-10 08:00 CEST

Status: Resolved The incident has been resolved by GLS

If you receive an error message saiyng "The provided order number already exists" you will need to add any additions to the order number (For example "1" "A",etc) because the order number is already saved in the GLS system even though the label announcement failed previously. 

GLS ha resuelto el incidente.

Si recibes un mensaje de error que dice «El número de pedido proporcionado ya existe», tendrás que añadir algún carácter adicional al número de pedido (por ejemplo, «1», «A», etc.), ya que el número de pedido ya está registrado en el sistema de GLS, aunque la generación de la etiqueta haya fallado anteriormente. Affected components
 <ul>
 <li>GLS (Operational)</li>
<li>ES (Operational)</li>
 </ul>

GLS ES label announcement issues / Problemas con el anuncio de la etiqueta GLS ES

Status: Resolved This issue has been resolved.

Das Problem wurde behoben. Affected components
 <ul>
 <li>DHL Germany (Operational)</li>
 </ul>

Third-party issue: [DHL DE] - Label announcement issues

Status: Resolved L'incidente è stato risolto

The incident was resolved Affected components
 <ul>
 <li>IT (Operational)</li>
<li>Poste Italiane Delivery (Operational)</li>
 </ul>

[Poste Italiane Delivery] I punti di ritiro non sono disponibili | Service point are unavailable

Status: Resolved This issue has been resolved.

Esta incidencia se ha resuelto. Affected components
 <ul>
 <li>Correos (Operational)</li>
 </ul>

Third-party issue: [Correos] - Label announcement issues

Status: Resolved This issue has been resolved.

Il problema è stato risolto.

Das Problem wurde behoben. Affected components
 <ul>
 <li>BRT (Operational)</li>
<li>DHL Germany (Operational)</li>
 </ul>

Label format issues for BRT and DHL Germany

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
 </ul>

Maintenance: [DHL DE] Returns API - Maintenance From 2026-04-28 17:00 CEST To 2026-04-28 17:30 CEST

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DHL Germany (Under maintenance)</li>
 </ul>

Maintenance: [DHL DE] Returns international API - Maintenance

Maintenance: [DHL DE] Shipment tracking API - Maintenance

Status: Resolved The incident has been resolved

Het incident is opgelost. Affected components
 <ul>
 <li>NL (Operational)</li>
<li>DHL Benelux (Operational)</li>
 </ul>

[DHL Benelux] Label announcement issues | Problemen met het voormelden van de labels

Status: Resolved The incident has been resolved. Affected components
 <ul>
 <li>GLS Italy (Operational)</li>
<li>DPD Austria (Operational)</li>
<li>Delivengo (Operational)</li>
<li>Relais Colis (Operational)</li>
<li>Bring (Operational)</li>
<li>Sendcloud (Operational)</li>
<li>Postnord (Operational)</li>
<li>FR (Operational)</li>
<li>DHL Parcel Iberia (Operational)</li>
<li>Paack (Operational)</li>
<li>AT (Operational)</li>
<li>PLX Parcel Logistics (Operational)</li>
<li>HIVED (Operational)</li>
<li>Austrian Post (Operational)</li>
<li>DHL Freight (Operational)</li>
<li>Europaket (Operational)</li>
<li>Parcelforce (Operational)</li>
<li>DE (Operational)</li>
<li>Chronopost (Operational)</li>
<li>Nacex (Operational)</li>
<li>Quicargo (Operational)</li>
<li>Deutsche Post (Operational)</li>
<li>Correos Express (Operational)</li>
<li>DPD UK (Operational)</li>
<li>FedEx (Operational)</li>
<li>DHL Benelux (Operational)</li>
<li>Amazon Shipping (Operational)</li>
<li>DHL 2 Man Handling (Operational)</li>
<li>Mondial Relay (Operational)</li>
<li>Evri UK (Operational)</li>
<li>Correos (Operational)</li>
<li>Dachser (Operational)</li>
<li>Yodel (Operational)</li>
<li>Trunkrs (Operational)</li>
<li>Poste Italiane (Operational)</li>
<li>Jongstra Transport (Operational)</li>
<li>GLS (Operational)</li>
<li>Colis Privé (Operational)</li>
<li>Transforce (Operational)</li>
<li>TNT Italy (Operational)</li>
<li>Packs (Operational)</li>
<li>InPost Italy (Operational)</li>
<li>Cainiao (Operational)</li>
<li>Bpost (Operational)</li>
<li>NL (Operational)</li>
<li>BE (Operational)</li>
<li>MHI (Operational)</li>
<li>InPost GB (Operational)</li>
<li>Spring (Operational)</li>
<li>Colissimo EC2C (Operational)</li>
<li>PostNord (Operational)</li>
<li>DHL Express (Operational)</li>
<li>DPD Local (Operational)</li>
<li>Asendia (Operational)</li>
<li>DHL Parcel GB (Operational)</li>
<li>Evri C2C UK (Operational)</li>
<li>GLS Netherlands (Operational)</li>
<li>GLS Spain (Operational)</li>
<li>ES (Operational)</li>
<li>GLS Europe (Operational)</li>
<li>Poste Italiane Delivery (Operational)</li>
<li>DHL eCommerce (Operational)</li>
<li>DPD (Operational)</li>
<li>CTT Express (Operational)</li>
<li>Der Kurier (Operational)</li>
<li>Royal Mail (Operational)</li>
<li>IT (Operational)</li>
<li>Transmission (Operational)</li>
<li>BRT (Operational)</li>
<li>PostNL Extra@Home (Operational)</li>
<li>Colissimo (Operational)</li>
<li>Hermes Germany (Operational)</li>
<li>DB Schenker (Operational)</li>
<li>InPost Spain (Operational)</li>
<li>TIPSA (Operational)</li>
<li>UPS (Operational)</li>
<li>DHL Germany (Operational)</li>
<li>DPD France (Operational)</li>
<li>MRW (Operational)</li>
<li>Cycloon (Operational)</li>
<li>SEUR (Operational)</li>
<li>UK (Operational)</li>
<li>Evri International (Operational)</li>
<li>Geodis (Operational)</li>
<li>CIRRO E-Commerce (Operational)</li>
<li>FedEx Crossborder (Operational)</li>
<li>Lettre Suivie (Operational)</li>
<li>Budbee (Operational)</li>
<li>SkyNet SkyMail (Operational)</li>
<li>Viatim (Operational)</li>
<li>Verzenden via Bol.com (Operational)</li>
<li>LandMark Global (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>PostNL (Operational)</li>
<li>InPost Poland (Operational)</li>
 </ul>

Label announcement issues

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>GLOBAL (Under maintenance)</li>
<li>Sendcloud API (Under maintenance)</li>
 </ul>

Maintenance: Database maintenance

Status: Resolved This issue has been resolved.

Das Problem wurde behoben. Affected components
 <ul>
 <li>Austrian Post (Operational)</li>
 </ul>

Third Party Issue | Post AT - Label Announcement Issue

Status: Resolved This issue has now been resolved. Affected components
 <ul>
 <li>FedEx (Operational)</li>
<li>GLOBAL (Operational)</li>
 </ul>

Third-party issue: FedEx - Problems scheduling pick ups

Status: Resolved The incident has been resolved. Affected components
 <ul>
 <li>NL (Operational)</li>
<li>DPD (Operational)</li>
 </ul>

Third-party issue: [DPD] - Label announcement issues | Problemen met het voormelden van de labels

Status: Scheduled Returns API - Maintenance

From 2026-04-15 18:00 CEST To 2026-04-15 18:30 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Returns API │ Returns (api-eu.dhl.com) │ Returns international (api-eu.dhl.com) │ Returns (cig.dhl.de) │ Returns international (cig.dhl.de)

Planned maintenance work with impairment of the service. Affected components
 <ul>
 <li>AT (Operational)</li>
<li>DE (Operational)</li>
<li>NL (Operational)</li>
<li>UK (Operational)</li>
<li>ES (Operational)</li>
<li>Sendcloud Returns (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>IT (Operational)</li>
<li>BE (Operational)</li>
<li>FR (Operational)</li>
<li>DHL Germany (Operational)</li>
 </ul>

Maintenance: [DHL DE] Returns API - Maintenance - From 2026-04-15 18:00 CEST To 2026-04-15 18:30 CEST

Status: Resolved This issue has been resolved.

Das Problem wurde behoben.

Ce problème a été résolu. Affected components
 <ul>
 <li>BE (Operational)</li>
<li>DPD (Operational)</li>
<li>DE (Operational)</li>
<li>NL (Operational)</li>
 </ul>

Third-party issue: [DPD] - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>GLOBAL (Operational)</li>
<li>DHL Express (Operational)</li>
 </ul>

Third-party issue: DHL Express - Label announcement issues

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>FedEx (Operational)</li>
<li>UK (Operational)</li>
<li>UPS (Operational)</li>
 </ul>

Scheduling pickups for FedEx and UPS on 7.4.2026.

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>DHL Parcel GB (Operational)</li>
<li>UK (Operational)</li>
 </ul>

Third-party issue: DHL Parcel GB  - Label announcement issues

Status: Complete The scheduled maintenance has been completed. Affected components
 <ul>
 <li>FR (Operational)</li>
<li>NL (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>Deutsche Post (Operational)</li>
<li>IT (Operational)</li>
<li>AT (Operational)</li>
<li>DE (Operational)</li>
<li>UK (Operational)</li>
<li>BE (Operational)</li>
<li>ES (Operational)</li>
 </ul>

Maintenance: [DP] Deutsche Post International - Maintenance - From 2026-04-05 08:00 CEST To 2026-04-05 10:00 CEST

Status: Complete The scheduled maintenance has been completed. Affected components
 <ul>
 <li>Colissimo EC2C (Operational)</li>
<li>Sendcloud Chat (Operational)</li>
<li>Sendcloud Returns (Operational)</li>
<li>InPost Italy (Operational)</li>
<li>PostNord (Operational)</li>
<li>DPD Local (Operational)</li>
<li>Wix (Operational)</li>
<li>MijnWebWinkel (Operational)</li>
<li>DPD France (Operational)</li>
<li>Webador (Operational)</li>
<li>JTL-Shop (Operational)</li>
<li>Jongstra Transport (Operational)</li>
<li>Der Kurier (Operational)</li>
<li>Pulpo WMS (Operational)</li>
<li>Shipping Intelligence (Tracey) (Operational)</li>
<li>SEUR (Operational)</li>
<li>ES (Operational)</li>
<li>Dynamic Checkout API (Operational)</li>
<li>OnBuy.com (Operational)</li>
<li>Cainiao (Operational)</li>
<li>DB Schenker (Operational)</li>
<li>Ecwid by Lightspeed (Operational)</li>
<li>Tracking page (Operational)</li>
<li>Packs (Operational)</li>
<li>PostNL Extra@Home (Operational)</li>
<li>Sendcloud (Operational)</li>
<li>Weclapp (Operational)</li>
<li>BE (Operational)</li>
<li>UPS (Operational)</li>
<li>Lettre Suivie (Operational)</li>
<li>Evri UK (Operational)</li>
<li>Parcelforce (Operational)</li>
<li>Holded (Operational)</li>
<li>DHL eCommerce (Operational)</li>
<li>Sendcloud Email Services (Operational)</li>
<li>Odoo Native (Operational)</li>
<li>DHL Benelux (Operational)</li>
<li>Odoo (Operational)</li>
<li>Bol (Operational)</li>
<li>NL (Operational)</li>
<li>GLS Europe (Operational)</li>
<li>CCV shop (Operational)</li>
<li>Correos (Operational)</li>
<li>WooCommerce (Operational)</li>
<li>GLS Spain (Operational)</li>
<li>Amazon Shipping (Operational)</li>
<li>Plentymarkets (Operational)</li>
<li>Mirakl (Operational)</li>
<li>DHL Express (Operational)</li>
<li>InPost Spain (Operational)</li>
<li>Sendcloud website (Operational)</li>
<li>Sendcloud Insurance (Operational)</li>
<li>OpenCart (Operational)</li>
<li>Sendcloud API (Operational)</li>
<li>Shopware 6 Cloud (Operational)</li>
<li>Bpost (Operational)</li>
<li>PostNL (Operational)</li>
<li>MRW (Operational)</li>
<li>Craft Commerce (Operational)</li>
<li>Spring (Operational)</li>
<li>DHL Parcel Iberia (Operational)</li>
<li>Nacex (Operational)</li>
<li>Magento V2 (Operational)</li>
<li>DHL Germany (Operational)</li>
<li>BigCommerce (Operational)</li>
<li>Decathlon BE (Operational)</li>
<li>GLS (Operational)</li>
<li>DPD Austria (Operational)</li>
<li>Hermes Germany (Operational)</li>
<li>Goedgepickt (Operational)</li>
<li>Relais Colis (Operational)</li>
<li>Etsy (Operational)</li>
<li>Deutsche Post (Operational)</li>
<li>TIPSA (Operational)</li>
<li>Tilroy (Operational)</li>
<li>ShipHero (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>Oxid 4 (Operational)</li>
<li>Sendcloud Analytics (Operational)</li>
<li>Squarespace (Operational)</li>
<li>Dachser (Operational)</li>
<li>Colis Privé (Operational)</li>
<li>GLS Netherlands (Operational)</li>
<li>InPost Poland (Operational)</li>
<li>TNT Italy (Operational)</li>
<li>BRT (Operational)</li>
<li>Geodis (Operational)</li>
<li>FedEx (Operational)</li>
<li>ePages Beyond (Operational)</li>
<li>IT (Operational)</li>
<li>CTT Express (Operational)</li>
<li>DHL 2 Man Handling (Operational)</li>
<li>Salesforce Commerce Cloud (Operational)</li>
<li>Oxid 6 (Operational)</li>
<li>DPD (Operational)</li>
<li>Transmission (Operational)</li>
<li>Magento V1 (Operational)</li>
<li>Picqer (Operational)</li>
<li>Amazon (Operational)</li>
<li>LandMark Global (Operational)</li>
<li>Thirty bees (Operational)</li>
<li>Sendcloud Print Settings (Operational)</li>
<li>FedEx Crossborder (Operational)</li>
<li>Poste Italiane Delivery (Operational)</li>
<li>FR (Operational)</li>
<li>Europaket (Operational)</li>
<li>Chronopost (Operational)</li>
<li>Royal Mail (Operational)</li>
<li>MHI (Operational)</li>
<li>Sendcloud Panel (Operational)</li>
<li>Verzenden via Bol.com (Operational)</li>
<li>Quicargo (Operational)</li>
<li>Exact Online (Operational)</li>
<li>Bring (Operational)</li>
<li>UK (Operational)</li>
<li>HIVED (Operational)</li>
<li>Peoplevox (Operational)</li>
<li>InPost GB (Operational)</li>
<li>CIRRO E-Commerce (Operational)</li>
<li>Evri International (Operational)</li>
<li>Blokker Connect (Operational)</li>
<li>Austrian Post (Operational)</li>
<li>Linnworks (Operational)</li>
<li>Dynamic Checkout Form (Operational)</li>
<li>Trunkrs (Operational)</li>
<li>Delivengo (Operational)</li>
<li>Mirakl Connect (Operational)</li>
<li>ChannelEngine (Operational)</li>
<li>AT (Operational)</li>
<li>DHL Parcel GB (Operational)</li>
<li>JouwWeb (Operational)</li>
<li>GLS Italy (Operational)</li>
<li>Correos Express (Operational)</li>
<li>Mondial Relay (Operational)</li>
<li>CDiscount (Operational)</li>
<li>Viatim (Operational)</li>
<li>ePages (Operational)</li>
<li>SkyNet SkyMail (Operational)</li>
<li>Paack (Operational)</li>
<li>DHL Freight (Operational)</li>
<li>Shopify (Operational)</li>
<li>DPD UK (Operational)</li>
<li>DE (Operational)</li>
<li>Poste Italiane (Operational)</li>
<li>Postnord (Operational)</li>
<li>Colissimo (Operational)</li>
<li>Asendia (Operational)</li>
<li>Afterbuy (Operational)</li>
<li>Sendcloud Phone (Operational)</li>
<li>Transforce (Operational)</li>
<li>PLX Parcel Logistics (Operational)</li>
<li>TikTok Shop (Operational)</li>
<li>Cycloon (Operational)</li>
<li>Yodel (Operational)</li>
<li>Lightspeed eCommerce (Operational)</li>
<li>Sendcloud Service points (Operational)</li>
<li>Budbee (Operational)</li>
<li>Kaufland (Operational)</li>
<li>Shopware 5 (Operational)</li>
<li>Ebay (Operational)</li>
<li>Sendcloud Infrastructure (Operational)</li>
<li>Prestashop (Operational)</li>
<li>Shopware 6 (Operational)</li>
<li>Wish (Operational)</li>
<li>Evri C2C UK (Operational)</li>
<li>Sendcloud Payments (Operational)</li>
 </ul>

Maintenance: Upgrading Core Frontend Components

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>GLOBAL (Operational)</li>
 </ul>

Third-party issue: Multiple integrations - Order import issues

Status: Resolved This incident has been resolved.

Esta incidencia se ha resuelto. Affected components
 <ul>
 <li>InPost Spain (Operational)</li>
<li>ES (Operational)</li>
 </ul>

Third-party issue: [INPOST ES] - Missing service points | Puntos de servicio no disponibles en el mapa

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>AT (Operational)</li>
<li>DE (Operational)</li>
<li>DPD Austria (Operational)</li>
 </ul>

Third-party issue: [DPD AT] - Label announcement issues | Fehler bei der Ankündigung des Labels

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>Royal Mail (Operational)</li>
<li>GLS Italy (Operational)</li>
<li>FedEx Crossborder (Operational)</li>
<li>Chronopost (Operational)</li>
<li>Nacex (Operational)</li>
<li>Cycloon (Operational)</li>
<li>Transforce (Operational)</li>
<li>Sendcloud Print Settings (Operational)</li>
<li>DHL Germany (Operational)</li>
<li>DHL Freight (Operational)</li>
<li>Yodel (Operational)</li>
<li>Colissimo EC2C (Operational)</li>
<li>DHL Parcel GB (Operational)</li>
<li>Evri International (Operational)</li>
<li>DHL Express (Operational)</li>
<li>DB Schenker (Operational)</li>
<li>MHI (Operational)</li>
<li>InPost GB (Operational)</li>
<li>InPost Spain (Operational)</li>
<li>DPD Local (Operational)</li>
<li>Amazon Shipping (Operational)</li>
<li>FR (Operational)</li>
<li>DPD Austria (Operational)</li>
<li>Colissimo (Operational)</li>
<li>Hermes Germany (Operational)</li>
<li>NL (Operational)</li>
<li>GLS Netherlands (Operational)</li>
<li>DHL Benelux (Operational)</li>
<li>GLS Spain (Operational)</li>
<li>UK (Operational)</li>
<li>Asendia (Operational)</li>
<li>PostNord (Operational)</li>
<li>TIPSA (Operational)</li>
<li>Packs (Operational)</li>
<li>Colis Privé (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>InPost Poland (Operational)</li>
<li>BE (Operational)</li>
<li>Transmission (Operational)</li>
<li>GLS Europe (Operational)</li>
<li>DPD France (Operational)</li>
<li>Budbee (Operational)</li>
<li>SkyNet SkyMail (Operational)</li>
<li>Postnord (Operational)</li>
<li>TNT Italy (Operational)</li>
<li>Paack (Operational)</li>
<li>Correos (Operational)</li>
<li>GLS (Operational)</li>
<li>Deutsche Post (Operational)</li>
<li>HIVED (Operational)</li>
<li>Spring (Operational)</li>
<li>PostNL Extra@Home (Operational)</li>
<li>PostNL (Operational)</li>
<li>DHL 2 Man Handling (Operational)</li>
<li>Trunkrs (Operational)</li>
<li>AT (Operational)</li>
<li>Delivengo (Operational)</li>
<li>UPS (Operational)</li>
<li>Austrian Post (Operational)</li>
<li>Evri UK (Operational)</li>
<li>Verzenden via Bol.com (Operational)</li>
<li>Geodis (Operational)</li>
<li>DE (Operational)</li>
<li>Jongstra Transport (Operational)</li>
<li>Evri C2C UK (Operational)</li>
<li>Der Kurier (Operational)</li>
<li>Bpost (Operational)</li>
<li>MRW (Operational)</li>
<li>LandMark Global (Operational)</li>
<li>Dachser (Operational)</li>
<li>IT (Operational)</li>
<li>DPD (Operational)</li>
<li>Correos Express (Operational)</li>
<li>ES (Operational)</li>
<li>PLX Parcel Logistics (Operational)</li>
<li>Poste Italiane Delivery (Operational)</li>
<li>Europaket (Operational)</li>
<li>Quicargo (Operational)</li>
<li>Cainiao (Operational)</li>
<li>Relais Colis (Operational)</li>
<li>Bring (Operational)</li>
<li>Sendcloud (Operational)</li>
<li>Viatim (Operational)</li>
<li>Parcelforce (Operational)</li>
<li>DHL eCommerce (Operational)</li>
<li>CTT Express (Operational)</li>
<li>Mondial Relay (Operational)</li>
<li>DHL Parcel Iberia (Operational)</li>
<li>InPost Italy (Operational)</li>
<li>DPD UK (Operational)</li>
<li>Poste Italiane (Operational)</li>
<li>CIRRO E-Commerce (Operational)</li>
<li>FedEx (Operational)</li>
<li>SEUR (Operational)</li>
<li>BRT (Operational)</li>
<li>Lettre Suivie (Operational)</li>
 </ul>

Issues when printing A6 labels

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>Lettre Suivie (Operational)</li>
<li>FR (Operational)</li>
<li>Colissimo (Operational)</li>
<li>Delivengo (Operational)</li>
 </ul>

Problèmes de mise à jour des statuts de suivi | Issues with tracking status updates

Status: Complete The scheduled maintenance has been completed. Affected components
 <ul>
 <li>UPS (Operational)</li>
<li>CCV shop (Operational)</li>
<li>Linnworks (Operational)</li>
<li>FR (Operational)</li>
<li>Prestashop (Operational)</li>
<li>ePages (Operational)</li>
<li>WooCommerce (Operational)</li>
<li>Sendcloud Payments (Operational)</li>
<li>GLS Europe (Operational)</li>
<li>Sendcloud Analytics (Operational)</li>
<li>Sendcloud Returns (Operational)</li>
<li>Sendcloud Phone (Operational)</li>
<li>Sendcloud Infrastructure (Operational)</li>
<li>Europaket (Operational)</li>
<li>Wish (Operational)</li>
<li>DHL Parcel GB (Operational)</li>
<li>DHL Parcel Iberia (Operational)</li>
<li>Asendia (Operational)</li>
<li>CIRRO E-Commerce (Operational)</li>
<li>Jongstra Transport (Operational)</li>
<li>Afterbuy (Operational)</li>
<li>Colis Privé (Operational)</li>
<li>InPost Poland (Operational)</li>
<li>Sendcloud website (Operational)</li>
<li>Cycloon (Operational)</li>
<li>IT (Operational)</li>
<li>Weclapp (Operational)</li>
<li>DPD Local (Operational)</li>
<li>Amazon Shipping (Operational)</li>
<li>Thirty bees (Operational)</li>
<li>Webador (Operational)</li>
<li>Austrian Post (Operational)</li>
<li>BRT (Operational)</li>
<li>Delivengo (Operational)</li>
<li>Relais Colis (Operational)</li>
<li>Squarespace (Operational)</li>
<li>InPost Spain (Operational)</li>
<li>DPD UK (Operational)</li>
<li>FedEx (Operational)</li>
<li>ShipHero (Operational)</li>
<li>Sendcloud (Operational)</li>
<li>OpenCart (Operational)</li>
<li>Magento V2 (Operational)</li>
<li>Dynamic Checkout API (Operational)</li>
<li>PostNL Extra@Home (Operational)</li>
<li>Shopify (Operational)</li>
<li>SEUR (Operational)</li>
<li>MijnWebWinkel (Operational)</li>
<li>Magento V1 (Operational)</li>
<li>Ecwid by Lightspeed (Operational)</li>
<li>CTT Express (Operational)</li>
<li>Spring (Operational)</li>
<li>DHL Freight (Operational)</li>
<li>Decathlon BE (Operational)</li>
<li>Correos Express (Operational)</li>
<li>ES (Operational)</li>
<li>OnBuy.com (Operational)</li>
<li>Mirakl (Operational)</li>
<li>Bpost (Operational)</li>
<li>MRW (Operational)</li>
<li>Transmission (Operational)</li>
<li>Picqer (Operational)</li>
<li>Shopware 6 Cloud (Operational)</li>
<li>Trunkrs (Operational)</li>
<li>Poste Italiane (Operational)</li>
<li>Oxid 6 (Operational)</li>
<li>Dachser (Operational)</li>
<li>Deutsche Post (Operational)</li>
<li>GLS Netherlands (Operational)</li>
<li>Sendcloud Insurance (Operational)</li>
<li>Plentymarkets (Operational)</li>
<li>DHL Benelux (Operational)</li>
<li>Sendcloud API (Operational)</li>
<li>HIVED (Operational)</li>
<li>Sendcloud Service points (Operational)</li>
<li>DHL Germany (Operational)</li>
<li>MHI (Operational)</li>
<li>InPost Italy (Operational)</li>
<li>Lightspeed eCommerce (Operational)</li>
<li>GLS (Operational)</li>
<li>Bring (Operational)</li>
<li>GLS Spain (Operational)</li>
<li>Colissimo EC2C (Operational)</li>
<li>Sendcloud Chat (Operational)</li>
<li>Goedgepickt (Operational)</li>
<li>Transforce (Operational)</li>
<li>Craft Commerce (Operational)</li>
<li>Hermes Germany (Operational)</li>
<li>Shipping Intelligence (Tracey) (Operational)</li>
<li>Wix (Operational)</li>
<li>Bol (Operational)</li>
<li>DHL 2 Man Handling (Operational)</li>
<li>Mondial Relay (Operational)</li>
<li>Budbee (Operational)</li>
<li>Amazon (Operational)</li>
<li>DHL eCommerce (Operational)</li>
<li>Mirakl Connect (Operational)</li>
<li>BE (Operational)</li>
<li>Tracking page (Operational)</li>
<li>DPD France (Operational)</li>
<li>Evri International (Operational)</li>
<li>Sendcloud Panel (Operational)</li>
<li>TikTok Shop (Operational)</li>
<li>CDiscount (Operational)</li>
<li>Holded (Operational)</li>
<li>Chronopost (Operational)</li>
<li>PostNord (Operational)</li>
<li>Poste Italiane Delivery (Operational)</li>
<li>FedEx Crossborder (Operational)</li>
<li>Verzenden via Bol.com (Operational)</li>
<li>AT (Operational)</li>
<li>DB Schenker (Operational)</li>
<li>Pulpo WMS (Operational)</li>
<li>PostNL (Operational)</li>
<li>TNT Italy (Operational)</li>
<li>Shopware 5 (Operational)</li>
<li>DPD (Operational)</li>
<li>Odoo (Operational)</li>
<li>Colissimo (Operational)</li>
<li>Shopware 6 (Operational)</li>
<li>SkyNet SkyMail (Operational)</li>
<li>DHL Express (Operational)</li>
<li>Blokker Connect (Operational)</li>
<li>Ebay (Operational)</li>
<li>Sendcloud Print Settings (Operational)</li>
<li>Viatim (Operational)</li>
<li>Paack (Operational)</li>
<li>Parcelforce (Operational)</li>
<li>Evri C2C UK (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>GLS Italy (Operational)</li>
<li>TIPSA (Operational)</li>
<li>Nacex (Operational)</li>
<li>Odoo Native (Operational)</li>
<li>Dynamic Checkout Form (Operational)</li>
<li>Salesforce Commerce Cloud (Operational)</li>
<li>Correos (Operational)</li>
<li>ePages Beyond (Operational)</li>
<li>PLX Parcel Logistics (Operational)</li>
<li>Tilroy (Operational)</li>
<li>Geodis (Operational)</li>
<li>DE (Operational)</li>
<li>Sendcloud Email Services (Operational)</li>
<li>NL (Operational)</li>
<li>Yodel (Operational)</li>
<li>JTL-Shop (Operational)</li>
<li>LandMark Global (Operational)</li>
<li>JouwWeb (Operational)</li>
<li>Royal Mail (Operational)</li>
<li>Oxid 4 (Operational)</li>
<li>Packs (Operational)</li>
<li>Lettre Suivie (Operational)</li>
<li>BigCommerce (Operational)</li>
<li>Quicargo (Operational)</li>
<li>Exact Online (Operational)</li>
<li>Etsy (Operational)</li>
<li>ChannelEngine (Operational)</li>
<li>DPD Austria (Operational)</li>
<li>Cainiao (Operational)</li>
<li>Kaufland (Operational)</li>
<li>Postnord (Operational)</li>
<li>Peoplevox (Operational)</li>
<li>InPost GB (Operational)</li>
<li>Evri UK (Operational)</li>
<li>Der Kurier (Operational)</li>
<li>UK (Operational)</li>
 </ul>

Maintenance: Important: Upcoming scheduled maintenance - Temporary service downtime

Status: Scheduled Returns API - Maintenance with temporary impairments

From 2026-03-30 18:00 CEST To 2026-03-30 18:30 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Returns API │ Returns (api-eu.dhl.com) │ Returns international (api-eu.dhl.com) │ Returns (cig.dhl.de) │ Returns international (cig.dhl.de)

Planned maintenance work with temporarily impairment of the service. Affected components
 <ul>
 <li>DHL Germany (Operational)</li>
<li>DE (Operational)</li>
<li>Sendcloud Returns (Operational)</li>
 </ul>

Maintenance: [DHL DE] Returns API - Maintenance with temporary impairments - From 2026-03-30 18:00 CEST To 2026-03-30 18:30 CEST

Status: Resolved Ce problème a été résolu.

The incident has been resolved. Affected components
 <ul>
 <li>Delivengo (Operational)</li>
<li>FR (Operational)</li>
 </ul>

Third-party issue: Delivengo - Label announcement issues | Problème de création d’étiquettes

Status: Complete The scheduled maintenance has been completed. Affected components
 <ul>
 <li>Prestashop (Operational)</li>
<li>Wish (Operational)</li>
<li>Poste Italiane (Operational)</li>
<li>Thirty bees (Operational)</li>
<li>Etsy (Operational)</li>
<li>Dynamic Checkout API (Operational)</li>
<li>Sendcloud Returns (Operational)</li>
<li>DPD France (Operational)</li>
<li>Afterbuy (Operational)</li>
<li>Quicargo (Operational)</li>
<li>Cycloon (Operational)</li>
<li>MHI (Operational)</li>
<li>DHL 2 Man Handling (Operational)</li>
<li>Colissimo (Operational)</li>
<li>DHL eCommerce (Operational)</li>
<li>FedEx (Operational)</li>
<li>Webador (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>SEUR (Operational)</li>
<li>Wix (Operational)</li>
<li>BRT (Operational)</li>
<li>Correos (Operational)</li>
<li>Trunkrs (Operational)</li>
<li>JouwWeb (Operational)</li>
<li>Austrian Post (Operational)</li>
<li>TikTok Shop (Operational)</li>
<li>JTL-Shop (Operational)</li>
<li>Bol (Operational)</li>
<li>CCV shop (Operational)</li>
<li>Sendcloud Service points (Operational)</li>
<li>GLS Netherlands (Operational)</li>
<li>Sendcloud Insurance (Operational)</li>
<li>Ebay (Operational)</li>
<li>Lightspeed eCommerce (Operational)</li>
<li>Amazon Shipping (Operational)</li>
<li>Amazon (Operational)</li>
<li>CIRRO E-Commerce (Operational)</li>
<li>DB Schenker (Operational)</li>
<li>Shipping Intelligence (Tracey) (Operational)</li>
<li>Postnord (Operational)</li>
<li>AT (Operational)</li>
<li>DHL Freight (Operational)</li>
<li>Holded (Operational)</li>
<li>ePages Beyond (Operational)</li>
<li>Tracking page (Operational)</li>
<li>Mondial Relay (Operational)</li>
<li>UPS (Operational)</li>
<li>TNT Italy (Operational)</li>
<li>Transmission (Operational)</li>
<li>Paack (Operational)</li>
<li>Plentymarkets (Operational)</li>
<li>Mirakl Connect (Operational)</li>
<li>Oxid 4 (Operational)</li>
<li>DPD Austria (Operational)</li>
<li>InPost Italy (Operational)</li>
<li>DPD UK (Operational)</li>
<li>Evri C2C UK (Operational)</li>
<li>Bpost (Operational)</li>
<li>Sendcloud (Operational)</li>
<li>Yodel (Operational)</li>
<li>DHL Benelux (Operational)</li>
<li>CDiscount (Operational)</li>
<li>Exact Online (Operational)</li>
<li>DHL Express (Operational)</li>
<li>Odoo Native (Operational)</li>
<li>GLS Italy (Operational)</li>
<li>Decathlon BE (Operational)</li>
<li>Shopware 6 (Operational)</li>
<li>FedEx Crossborder (Operational)</li>
<li>Shopware 6 Cloud (Operational)</li>
<li>Mirakl (Operational)</li>
<li>UK (Operational)</li>
<li>ES (Operational)</li>
<li>Peoplevox (Operational)</li>
<li>ChannelEngine (Operational)</li>
<li>Sendcloud Phone (Operational)</li>
<li>GLS Europe (Operational)</li>
<li>Dynamic Checkout Form (Operational)</li>
<li>Picqer (Operational)</li>
<li>Budbee (Operational)</li>
<li>Salesforce Commerce Cloud (Operational)</li>
<li>Asendia (Operational)</li>
<li>Kaufland (Operational)</li>
<li>Deutsche Post (Operational)</li>
<li>IT (Operational)</li>
<li>Magento V2 (Operational)</li>
<li>Odoo (Operational)</li>
<li>OnBuy.com (Operational)</li>
<li>DHL Parcel Iberia (Operational)</li>
<li>PostNord (Operational)</li>
<li>Sendcloud Infrastructure (Operational)</li>
<li>Tilroy (Operational)</li>
<li>Europaket (Operational)</li>
<li>Sendcloud Chat (Operational)</li>
<li>Chronopost (Operational)</li>
<li>ePages (Operational)</li>
<li>NL (Operational)</li>
<li>OpenCart (Operational)</li>
<li>Packs (Operational)</li>
<li>Linnworks (Operational)</li>
<li>Goedgepickt (Operational)</li>
<li>InPost Spain (Operational)</li>
<li>DPD Local (Operational)</li>
<li>GLS Spain (Operational)</li>
<li>Sendcloud Analytics (Operational)</li>
<li>Colissimo EC2C (Operational)</li>
<li>LandMark Global (Operational)</li>
<li>Nacex (Operational)</li>
<li>Der Kurier (Operational)</li>
<li>Sendcloud website (Operational)</li>
<li>Weclapp (Operational)</li>
<li>Oxid 6 (Operational)</li>
<li>Royal Mail (Operational)</li>
<li>Craft Commerce (Operational)</li>
<li>BigCommerce (Operational)</li>
<li>Shopify (Operational)</li>
<li>Bring (Operational)</li>
<li>BE (Operational)</li>
<li>Magento V1 (Operational)</li>
<li>Lettre Suivie (Operational)</li>
<li>Geodis (Operational)</li>
<li>SkyNet SkyMail (Operational)</li>
<li>Pulpo WMS (Operational)</li>
<li>PostNL (Operational)</li>
<li>MijnWebWinkel (Operational)</li>
<li>HIVED (Operational)</li>
<li>Verzenden via Bol.com (Operational)</li>
<li>Colis Privé (Operational)</li>
<li>WooCommerce (Operational)</li>
<li>FR (Operational)</li>
<li>DHL Germany (Operational)</li>
<li>PostNL Extra@Home (Operational)</li>
<li>Viatim (Operational)</li>
<li>GLS (Operational)</li>
<li>Shopware 5 (Operational)</li>
<li>Dachser (Operational)</li>
<li>Transforce (Operational)</li>
<li>DPD (Operational)</li>
<li>Sendcloud Print Settings (Operational)</li>
<li>DE (Operational)</li>
<li>Sendcloud Email Services (Operational)</li>
<li>Squarespace (Operational)</li>
<li>Blokker Connect (Operational)</li>
<li>Ecwid by Lightspeed (Operational)</li>
<li>Sendcloud Panel (Operational)</li>
<li>Spring (Operational)</li>
<li>Hermes Germany (Operational)</li>
<li>Cainiao (Operational)</li>
<li>Sendcloud Payments (Operational)</li>
<li>CTT Express (Operational)</li>
<li>Evri International (Operational)</li>
<li>ShipHero (Operational)</li>
<li>MRW (Operational)</li>
<li>Correos Express (Operational)</li>
<li>PLX Parcel Logistics (Operational)</li>
<li>InPost GB (Operational)</li>
<li>DHL Parcel GB (Operational)</li>
<li>Jongstra Transport (Operational)</li>
<li>Delivengo (Operational)</li>
<li>Relais Colis (Operational)</li>
<li>InPost Poland (Operational)</li>
<li>TIPSA (Operational)</li>
<li>Evri UK (Operational)</li>
<li>Sendcloud API (Operational)</li>
<li>Poste Italiane Delivery (Operational)</li>
<li>Parcelforce (Operational)</li>
 </ul>

Maintenance: Infrastructure Maintenance

Status: Complete The scheduled maintenance has been completed. Affected components
 <ul>
 <li>Sendcloud (Operational)</li>
<li>Sendcloud website (Operational)</li>
<li>MijnWebWinkel (Operational)</li>
<li>DHL Parcel Iberia (Operational)</li>
<li>Poste Italiane (Operational)</li>
<li>FedEx (Operational)</li>
<li>Evri C2C UK (Operational)</li>
<li>Kaufland (Operational)</li>
<li>Amazon Shipping (Operational)</li>
<li>Sendcloud Returns (Operational)</li>
<li>Viatim (Operational)</li>
<li>Asendia (Operational)</li>
<li>DPD (Operational)</li>
<li>JTL-Shop (Operational)</li>
<li>Bol (Operational)</li>
<li>Salesforce Commerce Cloud (Operational)</li>
<li>Decathlon BE (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>CDiscount (Operational)</li>
<li>Europaket (Operational)</li>
<li>Jongstra Transport (Operational)</li>
<li>Relais Colis (Operational)</li>
<li>Etsy (Operational)</li>
<li>Transforce (Operational)</li>
<li>GLS Italy (Operational)</li>
<li>BRT (Operational)</li>
<li>DHL eCommerce (Operational)</li>
<li>DB Schenker (Operational)</li>
<li>Shipping Intelligence (Tracey) (Operational)</li>
<li>Yodel (Operational)</li>
<li>GLS Spain (Operational)</li>
<li>Sendcloud Panel (Operational)</li>
<li>Colissimo EC2C (Operational)</li>
<li>Chronopost (Operational)</li>
<li>Webador (Operational)</li>
<li>SEUR (Operational)</li>
<li>Weclapp (Operational)</li>
<li>BE (Operational)</li>
<li>DPD Local (Operational)</li>
<li>InPost GB (Operational)</li>
<li>LandMark Global (Operational)</li>
<li>Wish (Operational)</li>
<li>CIRRO E-Commerce (Operational)</li>
<li>PostNord (Operational)</li>
<li>Exact Online (Operational)</li>
<li>Correos Express (Operational)</li>
<li>Mondial Relay (Operational)</li>
<li>Sendcloud Chat (Operational)</li>
<li>Parcelforce (Operational)</li>
<li>Prestashop (Operational)</li>
<li>GLS (Operational)</li>
<li>Dachser (Operational)</li>
<li>MRW (Operational)</li>
<li>Sendcloud Insurance (Operational)</li>
<li>UK (Operational)</li>
<li>Colis Privé (Operational)</li>
<li>GLS Netherlands (Operational)</li>
<li>Blokker Connect (Operational)</li>
<li>TNT Italy (Operational)</li>
<li>CCV shop (Operational)</li>
<li>Linnworks (Operational)</li>
<li>ChannelEngine (Operational)</li>
<li>Correos (Operational)</li>
<li>Plentymarkets (Operational)</li>
<li>DHL Benelux (Operational)</li>
<li>Sendcloud Email Services (Operational)</li>
<li>Delivengo (Operational)</li>
<li>Postnord (Operational)</li>
<li>Packs (Operational)</li>
<li>DHL Germany (Operational)</li>
<li>InPost Italy (Operational)</li>
<li>Holded (Operational)</li>
<li>Mirakl (Operational)</li>
<li>Squarespace (Operational)</li>
<li>Pulpo WMS (Operational)</li>
<li>Colissimo (Operational)</li>
<li>DE (Operational)</li>
<li>Evri International (Operational)</li>
<li>InPost Poland (Operational)</li>
<li>Sendcloud Payments (Operational)</li>
<li>HIVED (Operational)</li>
<li>Magento V2 (Operational)</li>
<li>Peoplevox (Operational)</li>
<li>CTT Express (Operational)</li>
<li>Shopware 6 (Operational)</li>
<li>Afterbuy (Operational)</li>
<li>DHL Express (Operational)</li>
<li>Odoo Native (Operational)</li>
<li>MHI (Operational)</li>
<li>Goedgepickt (Operational)</li>
<li>InPost Spain (Operational)</li>
<li>Amazon (Operational)</li>
<li>DHL Parcel GB (Operational)</li>
<li>Quicargo (Operational)</li>
<li>Bring (Operational)</li>
<li>PLX Parcel Logistics (Operational)</li>
<li>Odoo (Operational)</li>
<li>Oxid 4 (Operational)</li>
<li>Verzenden via Bol.com (Operational)</li>
<li>Cainiao (Operational)</li>
<li>IT (Operational)</li>
<li>TikTok Shop (Operational)</li>
<li>Paack (Operational)</li>
<li>Sendcloud Phone (Operational)</li>
<li>ePages (Operational)</li>
<li>Oxid 6 (Operational)</li>
<li>Lightspeed eCommerce (Operational)</li>
<li>DPD Austria (Operational)</li>
<li>Hermes Germany (Operational)</li>
<li>JouwWeb (Operational)</li>
<li>Cycloon (Operational)</li>
<li>Ebay (Operational)</li>
<li>ES (Operational)</li>
<li>Magento V1 (Operational)</li>
<li>OnBuy.com (Operational)</li>
<li>Shopware 6 Cloud (Operational)</li>
<li>AT (Operational)</li>
<li>Bpost (Operational)</li>
<li>Sendcloud Infrastructure (Operational)</li>
<li>GLS Europe (Operational)</li>
<li>Sendcloud Service points (Operational)</li>
<li>BigCommerce (Operational)</li>
<li>Trunkrs (Operational)</li>
<li>WooCommerce (Operational)</li>
<li>Transmission (Operational)</li>
<li>Austrian Post (Operational)</li>
<li>Lettre Suivie (Operational)</li>
<li>FR (Operational)</li>
<li>Tilroy (Operational)</li>
<li>Ecwid by Lightspeed (Operational)</li>
<li>Tracking page (Operational)</li>
<li>Poste Italiane Delivery (Operational)</li>
<li>Dynamic Checkout Form (Operational)</li>
<li>Geodis (Operational)</li>
<li>Deutsche Post (Operational)</li>
<li>PostNL (Operational)</li>
<li>TIPSA (Operational)</li>
<li>UPS (Operational)</li>
<li>OpenCart (Operational)</li>
<li>Craft Commerce (Operational)</li>
<li>Sendcloud API (Operational)</li>
<li>Mirakl Connect (Operational)</li>
<li>DHL 2 Man Handling (Operational)</li>
<li>Picqer (Operational)</li>
<li>DPD France (Operational)</li>
<li>PostNL Extra@Home (Operational)</li>
<li>DHL Freight (Operational)</li>
<li>Thirty bees (Operational)</li>
<li>SkyNet SkyMail (Operational)</li>
<li>ShipHero (Operational)</li>
<li>Dynamic Checkout API (Operational)</li>
<li>FedEx Crossborder (Operational)</li>
<li>Shopify (Operational)</li>
<li>Nacex (Operational)</li>
<li>Der Kurier (Operational)</li>
<li>NL (Operational)</li>
<li>Sendcloud Print Settings (Operational)</li>
<li>Wix (Operational)</li>
<li>Spring (Operational)</li>
<li>Evri UK (Operational)</li>
<li>DPD UK (Operational)</li>
<li>Royal Mail (Operational)</li>
<li>Budbee (Operational)</li>
<li>Shopware 5 (Operational)</li>
<li>ePages Beyond (Operational)</li>
<li>Sendcloud Analytics (Operational)</li>
 </ul>

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>Shopify (Operational)</li>
<li>Prestashop (Operational)</li>
<li>Amazon (Operational)</li>
<li>Etsy (Operational)</li>
<li>WooCommerce (Operational)</li>
<li>Lightspeed eCommerce (Operational)</li>
<li>CCV shop (Operational)</li>
 </ul>

Degraded Performance in Order Imports

Status: Resolved Please check our status page. A new incident has been declared. Affected components
 <ul>
 <li>Shopify (Operational)</li>
<li>GLOBAL (Operational)</li>
 </ul>

Third-party issue: Shopify - Order import and integration connection issues

Status: Complete The scheduled maintenance has been completed. Affected components
 <ul>
 <li>Sendcloud Panel (Operational)</li>
 </ul>

Maintenance: Database Migrations

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>Lettre Suivie (Operational)</li>
<li>FR (Operational)</li>
 </ul>

Third-party issue: Lettre Suivie  - Label announcement issues | Problème de création d’étiquettes

Third-party issue: Lettre Suivie - Label announcement issues | Problème de création d’étiquettes

Status: Complete The scheduled maintenance has been completed. Affected components
 <ul>
 <li>NL (Operational)</li>
<li>UK (Operational)</li>
<li>Ecwid by Lightspeed (Operational)</li>
<li>FR (Operational)</li>
<li>Mirakl Connect (Operational)</li>
<li>Wix (Operational)</li>
<li>ES (Operational)</li>
<li>BigCommerce (Operational)</li>
<li>Shopware 6 Cloud (Operational)</li>
<li>AT (Operational)</li>
<li>DE (Operational)</li>
<li>Mirakl (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>Pulpo WMS (Operational)</li>
<li>CDiscount (Operational)</li>
<li>IT (Operational)</li>
<li>BE (Operational)</li>
<li>Peoplevox (Operational)</li>
<li>TikTok Shop (Operational)</li>
<li>Exact Online (Operational)</li>
<li>Kaufland (Operational)</li>
<li>Squarespace (Operational)</li>
 </ul>

Maintenance: Reboot of shop-integration database

Status: Resolved This incident has been resolved.

Esta incidencia se ha resuelto. Affected components
 <ul>
 <li>TIPSA (Operational)</li>
<li>ES (Operational)</li>
 </ul>

Third-party issue: [TIPSA] - Label announcement issues | Problema al generar etiquetas

Status: Resolved This incident has been resolved.

Dieser Vorfall wurde behoben. Affected components
 <ul>
 <li>AT (Operational)</li>
<li>Austrian Post (Operational)</li>
 </ul>

Third-party issue: [PostAT] - Label announcement issues | Fehler bei der Ankündigung des Labels

Status: Resolved This incident has been resolved.

El incidente se ha resuelto. Affected components
 <ul>
 <li>ES (Operational)</li>
<li>Correos (Operational)</li>
 </ul>

Third-party issue: Correos - Label announcement issues | Problema al generar etiquetas

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>SEUR (Operational)</li>
<li>ES (Operational)</li>
 </ul>

Third-party issue: [SEUR] - Label announcement issues | Problema al generar etiquetas

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>Sendcloud Phone (Operational)</li>
<li>GLOBAL (Operational)</li>
 </ul>

Inbound Call Issues

Status: Complete The scheduled maintenance has been completed. Affected components
 <ul>
 <li>DE (Operational)</li>
<li>DPD (Operational)</li>
 </ul>

Maintenance: [DPD DE] - Maintenance on Sunday the 01st of March 2026 from 9 am to 11 am (CET)

Status: Resolved The incident has been resolved.

Het incident is opgelost.

L’incident a été résolu. Affected components
 <ul>
 <li>NL (Operational)</li>
<li>BE (Operational)</li>
<li>DPD (Operational)</li>
 </ul>

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>ES (Operational)</li>
<li>SEUR (Operational)</li>
 </ul>

Is Sendcloud down?

Sendcloud status is UP

Lastest published events

Maintenance: API access and Sendcloud panel login maintenance

Maintenance: Introduce the Manufacturer Product Code field for international shipments

Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request

Sendcloud Services, Components and Regions

Recent Sendcloud events

Maintenance: API access and Sendcloud panel login maintenance

Maintenance: Introduce the Manufacturer Product Code field for international shipments

Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request

DPD Germany Label announcement Issues / DPD Probleme bei der Erstellung von Labeln

DHL_de Kleinpaket label announcement issues. / Probleme bei der Erstellung von DHL Kleinpaket Labels

Maintenance: [DP] Maintenance with temporary impairments - From 2026-05-10 08:00 CEST To 2026-05-10 09:00 CEST

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5 monitors included!

Is Sendcloud down?

Sendcloud status is UP

Lastest published events

Maintenance: API access and Sendcloud panel login maintenance

Maintenance: Introduce the Manufacturer Product Code field for international shipments

Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request

Sendcloud Services, Components and Regions

Recent Sendcloud events

Maintenance: API access and Sendcloud panel login maintenance

Maintenance: Introduce the Manufacturer Product Code field for international shipments

Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request

DPD Germany Label announcement Issues / DPD Probleme bei der Erstellung von Labeln

DHL_de Kleinpaket label announcement issues. / Probleme bei der Erstellung von DHL Kleinpaket Labels

Maintenance: [DP] Maintenance with temporary impairments - From 2026-05-10 08:00 CEST To 2026-05-10 09:00 CEST

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!