Status: Resolved The incident was resolved. 

Das Problem wurde behoben. Affected components
 <ul>
 <li>DHL Germany (Operational)</li>
 </ul>

[DHL Germany] Label announcement issues

Status: Investigating We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components
 <ul>
 <li>CTT Express (Partial outage)</li>
 </ul>

[CTT Express] Label announcement issues

Status: Scheduled Dear Customer,

What’s happening?

We would like to inform you about a planned maintenance operation that concerns MCP DESK & Webservices. 

The maintenance operation is scheduled on October 08th, 2026 between 1:00pm and 2:30pm.  

During this period, a shutdown of up to one hour can be observed. We are working to reduce the downtime caused by this intervention.

This operation aims to:

• Rollout of a new service

We will inform you again after successful completion of this rollout. 

Thank you in advance for your understanding.

-----------------------

Best regards

Customer IT support Affected components
 <ul>
 <li>Colis Privé (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>FR (Under maintenance)</li>
 </ul>

Maintenance: Colis Privé - Maintenance operation is scheduled on October 08th, 2026 between 1:00pm and 2:30pm

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>BE (Operational)</li>
<li>ES (Operational)</li>
<li>DE (Operational)</li>
<li>IT (Operational)</li>
<li>FR (Operational)</li>
<li>AT (Operational)</li>
<li>NL (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>Deutsche Post (Operational)</li>
<li>UK (Operational)</li>
 </ul>

Maintenance: [DP] Maintenance with temporary impairments from 2026-10-04 08:00 CEST to 2026-10-04 10:00 CEST

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Operational)</li>
<li>DHL Germany (Operational)</li>
 </ul>

Maintenance: [DHL DE] Returns API - Maintenance from 2026-10-01 18:00 CEST to 2026-10-01 18:30 CEST

Status: Scheduled What: Our main databases will be patched
Why: To improve performance and stability
When: 12.10.2026 21:00
Impact: During this maintenance window, the Sendcloud platform will be briefly unavailable (approximately 1 minute). All operations will resume immediately after the maintenance has been completed. You do not need to take any action on your side. Affected components
 <ul>
 <li>AT (Under maintenance)</li>
<li>Mirakl (Under maintenance)</li>
<li>Kaufland (Under maintenance)</li>
<li>Royal Mail (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>Nacex (Under maintenance)</li>
<li>ePages Beyond (Under maintenance)</li>
<li>Cycloon (Under maintenance)</li>
<li>OnBuy.com (Under maintenance)</li>
<li>Viatim (Under maintenance)</li>
<li>Shopware 6 Cloud (Under maintenance)</li>
<li>GLS Italy (Under maintenance)</li>
<li>Wix (Under maintenance)</li>
<li>ChannelEngine (Under maintenance)</li>
<li>Correos (Under maintenance)</li>
<li>DPD Austria (Under maintenance)</li>
<li>OnTime (Under maintenance)</li>
<li>DHL Parcel GB (Under maintenance)</li>
<li>DHL Express (Under maintenance)</li>
<li>FR (Under maintenance)</li>
<li>Plentymarkets (Under maintenance)</li>
<li>JouwWeb (Under maintenance)</li>
<li>Oxid 6 (Under maintenance)</li>
<li>NL (Under maintenance)</li>
<li>Magento V2 (Under maintenance)</li>
<li>BRT (Under maintenance)</li>
<li>GLS (Under maintenance)</li>
<li>FedEx (Under maintenance)</li>
<li>DB Schenker (Under maintenance)</li>
<li>Austrian Post (Under maintenance)</li>
<li>Oxid 4 (Under maintenance)</li>
<li>Poste Italiane Delivery (Under maintenance)</li>
<li>CTT Express (Under maintenance)</li>
<li>Asendia (Under maintenance)</li>
<li>Odoo Native (Under maintenance)</li>
<li>Transmission (Under maintenance)</li>
<li>Ecwid by Lightspeed (Under maintenance)</li>
<li>Sendcloud Panel (Under maintenance)</li>
<li>Webador (Under maintenance)</li>
<li>Correos Express (Under maintenance)</li>
<li>ES (Under maintenance)</li>
<li>Magento V1 (Under maintenance)</li>
<li>Jongstra Transport (Under maintenance)</li>
<li>Shopware 5 (Under maintenance)</li>
<li>Blokker Connect (Under maintenance)</li>
<li>Odoo (Under maintenance)</li>
<li>CDiscount (Under maintenance)</li>
<li>DPD France (Under maintenance)</li>
<li>Bring (Under maintenance)</li>
<li>Sendcloud website (Under maintenance)</li>
<li>Ebay (Under maintenance)</li>
<li>DHL 2 Man Handling (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
<li>Tilroy (Under maintenance)</li>
<li>Verzenden via Bol.com (Under maintenance)</li>
<li>Exact Online (Under maintenance)</li>
<li>InPost Spain (Under maintenance)</li>
<li>GLOBAL (Under maintenance)</li>
<li>Sendcloud (Under maintenance)</li>
<li>HIVED (Under maintenance)</li>
<li>Paack (Under maintenance)</li>
<li>Amazon (Under maintenance)</li>
<li>Yodel (Under maintenance)</li>
<li>MijnWebWinkel (Under maintenance)</li>
<li>Lettre Suivie (Under maintenance)</li>
<li>InPost Italy (Under maintenance)</li>
<li>DHL eCommerce (Under maintenance)</li>
<li>Goedgepickt (Under maintenance)</li>
<li>PostNL (Under maintenance)</li>
<li>OpenCart (Under maintenance)</li>
<li>Sendcloud Payments (Under maintenance)</li>
<li>FedEx Crossborder (Under maintenance)</li>
<li>Budbee (Under maintenance)</li>
<li>DHL Benelux (Under maintenance)</li>
<li>Lightspeed eCommerce (Under maintenance)</li>
<li>PostNL Extra@Home (Under maintenance)</li>
<li>Sendcloud Chat (Under maintenance)</li>
<li>Shopware 6 (Under maintenance)</li>
<li>Quicargo (Under maintenance)</li>
<li>Evri International (Under maintenance)</li>
<li>Cainiao (Under maintenance)</li>
<li>ePages (Under maintenance)</li>
<li>IT (Under maintenance)</li>
<li>DPD Local (Under maintenance)</li>
<li>Colissimo EC2C (Under maintenance)</li>
<li>SkyNet SkyMail (Under maintenance)</li>
<li>UPS (Under maintenance)</li>
<li>Sendcloud Print Settings (Under maintenance)</li>
<li>Tracking page (Under maintenance)</li>
<li>Dynamic Checkout API (Under maintenance)</li>
<li>Sendcloud Service points (Under maintenance)</li>
<li>Der Kurier (Under maintenance)</li>
<li>Pulpo WMS (Under maintenance)</li>
<li>Transforce (Under maintenance)</li>
<li>TIPSA (Under maintenance)</li>
<li>DPD UK (Under maintenance)</li>
<li>Colis Privé (Under maintenance)</li>
<li>MRW (Under maintenance)</li>
<li>WooCommerce (Under maintenance)</li>
<li>Packs (Under maintenance)</li>
<li>Europaket (Under maintenance)</li>
<li>Afterbuy (Under maintenance)</li>
<li>Thirty bees (Under maintenance)</li>
<li>Craft Commerce (Under maintenance)</li>
<li>Sendcloud API (Under maintenance)</li>
<li>Sendcloud Returns (Under maintenance)</li>
<li>Chronopost (Under maintenance)</li>
<li>Sendcloud Email Services (Under maintenance)</li>
<li>MHI (Under maintenance)</li>
<li>Mondial Relay (Under maintenance)</li>
<li>Decathlon BE (Under maintenance)</li>
<li>Hermes Germany (Under maintenance)</li>
<li>DE (Under maintenance)</li>
<li>Sendcloud Phone (Under maintenance)</li>
<li>Bpost (Under maintenance)</li>
<li>Sendcloud Insurance (Under maintenance)</li>
<li>Amazon Shipping (Under maintenance)</li>
<li>TikTok Shop (Under maintenance)</li>
<li>CIRRO E-Commerce (Under maintenance)</li>
<li>Etsy (Under maintenance)</li>
<li>Dachser (Under maintenance)</li>
<li>SEUR (Under maintenance)</li>
<li>Deutsche Post (Under maintenance)</li>
<li>Shipping Intelligence (Tracey) (Under maintenance)</li>
<li>Bol (Under maintenance)</li>
<li>Picqer (Under maintenance)</li>
<li>Parcelforce (Under maintenance)</li>
<li>Wish (Under maintenance)</li>
<li>DPD (Under maintenance)</li>
<li>TNT Italy (Under maintenance)</li>
<li>DHL Freight (Under maintenance)</li>
<li>Shopify (Under maintenance)</li>
<li>Prestashop (Under maintenance)</li>
<li>Poste Italiane (Under maintenance)</li>
<li>Evri UK (Under maintenance)</li>
<li>DHL Parcel Iberia (Under maintenance)</li>
<li>LandMark Global (Under maintenance)</li>
<li>Evri C2C UK (Under maintenance)</li>
<li>ShipHero (Under maintenance)</li>
<li>InPost Poland (Under maintenance)</li>
<li>Spring (Under maintenance)</li>
<li>Colissimo (Under maintenance)</li>
<li>Trunkrs (Under maintenance)</li>
<li>PostNord (Under maintenance)</li>
<li>Linnworks (Under maintenance)</li>
<li>Dynamic Checkout Form (Under maintenance)</li>
<li>BigCommerce (Under maintenance)</li>
<li>Holded (Under maintenance)</li>
<li>GLS Spain (Under maintenance)</li>
<li>Support Automation (Under maintenance)</li>
<li>Delivengo (Under maintenance)</li>
<li>Squarespace (Under maintenance)</li>
<li>GLS Netherlands (Under maintenance)</li>
<li>PLX Parcel Logistics (Under maintenance)</li>
<li>JTL-Shop (Under maintenance)</li>
<li>Peoplevox (Under maintenance)</li>
<li>InPost GB (Under maintenance)</li>
<li>GLS Europe (Under maintenance)</li>
<li>Geodis (Under maintenance)</li>
<li>Weclapp (Under maintenance)</li>
<li>Postnord (Under maintenance)</li>
<li>Salesforce Commerce Cloud (Under maintenance)</li>
<li>Relais Colis (Under maintenance)</li>
<li>UK (Under maintenance)</li>
<li>Sendcloud Infrastructure (Under maintenance)</li>
<li>CCV shop (Under maintenance)</li>
<li>Mirakl Connect (Under maintenance)</li>
<li>Sendcloud Analytics (Under maintenance)</li>
 </ul>

Maintenance: Databases maintenance

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Deutsche Post (Operational)</li>
<li>DHL Benelux (Operational)</li>
<li>DHL Germany (Operational)</li>
<li>DHL Parcel GB (Operational)</li>
<li>DHL Express (Operational)</li>
<li>GLOBAL (Operational)</li>
 </ul>

Maintenance: [DHL] Shipment tracking API - Maintenance from 2026-09-28 22:00 CEST to 2026-09-28 23:00 CEST

Status: Resolved This issue is resolved. Affected components
 <ul>
 <li>GLOBAL (Operational)</li>
<li>Sendcloud Print Settings (Operational)</li>
 </ul>

[Print Client App] - Issues with the Sendcloud Print Client App on Mac devices

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DHL Express (Operational)</li>
<li>DHL Benelux (Operational)</li>
<li>DHL Germany (Operational)</li>
<li>DHL Parcel GB (Operational)</li>
 </ul>

Maintenance: [DHL] Shipment tracking API - Maintenance with temporary impairments from 2026-09-27 10:00 CEST to 2026-09-27 18:00 CEST

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Operational)</li>
<li>Deutsche Post (Operational)</li>
 </ul>

Maintenance: [DP] INTERNETMARKE - Maintenance from 2026-09-27 07:00 CEST to 2026-09-27 12:30 CEST

Status: Resolved The issue is resolved. Affected components
 <ul>
 <li>WooCommerce (Operational)</li>
<li>Ebay (Operational)</li>
<li>Shopify (Operational)</li>
 </ul>

[Multiple integrations] Order import delay issues

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Hermes Germany (Operational)</li>
 </ul>

Maintenance: [Hermes] Maintenance - September 22, 2026

Maintenance: [DHL DE] Returns international API - Maintenance - From 2026-09-22 05:00 CEST To 2026-09-22 06:00 CEST

Status: Resolved This incident has been resolved. Affected components
 <ul>
 <li>WooCommerce (Operational)</li>
<li>Magento V2 (Operational)</li>
<li>Bol (Operational)</li>
<li>GLOBAL (Operational)</li>
 </ul>

Delayed order imports from Magento, Bol.com and WooCommerce

Status: Resolved The issue has been resolved. Affected components
 <ul>
 <li>Prestashop (Operational)</li>
<li>Shopware 6 (Operational)</li>
<li>JouwWeb (Operational)</li>
<li>WooCommerce (Operational)</li>
<li>OpenCart (Operational)</li>
<li>Magento V2 (Operational)</li>
 </ul>

Connection issues for multiple integrations

Status: Resolved The incident has been resolved. Affected components
 <ul>
 <li>GLOBAL (Operational)</li>
<li>Mondial Relay (Operational)</li>
 </ul>

[Mondial Relay] Servicepoints are not visible on service point map for carrier Mondial Relay

Status: Resolved This incident has been resolved Affected components
 <ul>
 <li>AT (Operational)</li>
<li>GLOBAL (Operational)</li>
<li>OnTime (Operational)</li>
<li>Cainiao (Operational)</li>
<li>Colis Privé (Operational)</li>
<li>Yodel (Operational)</li>
<li>UPS (Operational)</li>
<li>FR (Operational)</li>
<li>Quicargo (Operational)</li>
<li>Evri International (Operational)</li>
<li>DB Schenker (Operational)</li>
<li>NL (Operational)</li>
<li>Royal Mail (Operational)</li>
<li>MRW (Operational)</li>
<li>TNT Italy (Operational)</li>
<li>Lettre Suivie (Operational)</li>
<li>DHL Express (Operational)</li>
<li>HIVED (Operational)</li>
<li>DHL Parcel Iberia (Operational)</li>
<li>Colissimo (Operational)</li>
<li>InPost Italy (Operational)</li>
<li>DPD UK (Operational)</li>
<li>DHL Parcel GB (Operational)</li>
<li>IT (Operational)</li>
<li>Delivengo (Operational)</li>
<li>Cycloon (Operational)</li>
<li>DHL 2 Man Handling (Operational)</li>
<li>Budbee (Operational)</li>
<li>FedEx (Operational)</li>
<li>DPD (Operational)</li>
<li>GLS Spain (Operational)</li>
<li>PostNL Extra@Home (Operational)</li>
<li>Viatim (Operational)</li>
<li>Correos (Operational)</li>
<li>BE (Operational)</li>
<li>Postnord (Operational)</li>
<li>InPost GB (Operational)</li>
<li>CTT Express (Operational)</li>
<li>Mondial Relay (Operational)</li>
<li>Trunkrs (Operational)</li>
<li>Geodis (Operational)</li>
<li>Nacex (Operational)</li>
<li>InPost Spain (Operational)</li>
<li>PostNL (Operational)</li>
<li>Austrian Post (Operational)</li>
<li>DHL Germany (Operational)</li>
<li>Europaket (Operational)</li>
<li>Parcelforce (Operational)</li>
<li>Asendia (Operational)</li>
<li>Dachser (Operational)</li>
<li>DHL Benelux (Operational)</li>
<li>Transmission (Operational)</li>
<li>DPD Local (Operational)</li>
<li>BRT (Operational)</li>
<li>DE (Operational)</li>
<li>Chronopost (Operational)</li>
<li>PLX Parcel Logistics (Operational)</li>
<li>Spring (Operational)</li>
<li>DPD Austria (Operational)</li>
<li>Colissimo EC2C (Operational)</li>
<li>CIRRO E-Commerce (Operational)</li>
<li>PostNord (Operational)</li>
<li>SkyNet SkyMail (Operational)</li>
<li>Der Kurier (Operational)</li>
<li>SEUR (Operational)</li>
<li>Correos Express (Operational)</li>
<li>ES (Operational)</li>
<li>MHI (Operational)</li>
<li>GLS Europe (Operational)</li>
<li>Packs (Operational)</li>
<li>FedEx Crossborder (Operational)</li>
<li>Evri UK (Operational)</li>
<li>Jongstra Transport (Operational)</li>
<li>Bring (Operational)</li>
<li>Bpost (Operational)</li>
<li>Sendcloud (Operational)</li>
<li>Deutsche Post (Operational)</li>
<li>GLS Italy (Operational)</li>
<li>Poste Italiane Delivery (Operational)</li>
<li>Paack (Operational)</li>
<li>Hermes Germany (Operational)</li>
<li>Poste Italiane (Operational)</li>
<li>Evri C2C UK (Operational)</li>
<li>Relais Colis (Operational)</li>
<li>GLS Netherlands (Operational)</li>
<li>InPost Poland (Operational)</li>
<li>UK (Operational)</li>
<li>TIPSA (Operational)</li>
<li>Verzenden via Bol.com (Operational)</li>
<li>DHL eCommerce (Operational)</li>
<li>GLS (Operational)</li>
<li>Transforce (Operational)</li>
<li>Amazon Shipping (Operational)</li>
<li>DPD France (Operational)</li>
<li>DHL Freight (Operational)</li>
<li>LandMark Global (Operational)</li>
 </ul>

Label announcement issues for multiple carriers

Status: Resolved This incident has been resolved. 

Questo incidente è stato risolto. Affected components
 <ul>
 <li>IT (Operational)</li>
<li>BRT (Operational)</li>
 </ul>

BRT label announcement issues / BRT Problema nella creazione delle etichette

Maintenance: [DHL DE/DP] Tracking API - Maintenance with temporary impairments from 2026-08-28 22:00 CEST To 2026-08-28 23:00 CEST

Status: Resolved This incident has been resolved.

Broken images in Help Center articles

Status: Resolved This incident has been resolved.

Il problema è stato risolto. Affected components
 <ul>
 <li>TNT Italy (Operational)</li>
 </ul>

[Third-Party] TNT Italy -  Label Announcement Issue | Problema nella creazione delle etichette

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Deutsche Post (Under maintenance)</li>
 </ul>

Maintenance: [DP] Deutsche Post International - Maintenance with temporary impairments From 2026-08-23 08:00 CEST To 2026-08-23 20:00 CEST

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>Deutsche Post (Under maintenance)</li>
 </ul>

Maintenance: [DP] INTERNETMARKE - Maintenance from 2026-08-23 07:00 CEST To 2026-08-23 10:00 CEST

Status: Resolved The issue is resolved.

Le problème est résolu. Affected components
 <ul>
 <li>Geodis (Operational)</li>
<li>FR (Operational)</li>
 </ul>

Geodis - Label announcement issues / Problèmes d'annonce des étiquettes Geodis

Status: Resolved The issue is resolved. 

Il problema è stato risolto. Affected components
 <ul>
 <li>GLS Italy (Operational)</li>
<li>IT (Operational)</li>
 </ul>

[Third Party Issue] GLS Italy - Label Announcement Issues

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>Sendcloud Returns (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
 </ul>

Maintenance: [DHL DE] Returns international - Maintenance with temporary impairments from 2026-08-18 06:00 CEST To 2026-08-18 11:00 CEST

Status: Resolved This incident has been resolved. 

Cet incident a été résolu. Affected components
 <ul>
 <li>Geodis (Operational)</li>
<li>FR (Operational)</li>
 </ul>

Geodis label announcement issues / Problèmes d'annonce des étiquettes Geodis

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>DPD (Under maintenance)</li>
 </ul>

Maintenance: [DPD Germany] Tuesday the 11th of August 2026 from 6 pm to 7 pm (CEST)

Status: Resolved The incident has been resolved.

Het incident is opgelost. Affected components
 <ul>
 <li>Verzenden via Bol.com (Operational)</li>
<li>NL (Operational)</li>
 </ul>

[Third-Party] Verzenden via bol - Label Announcement Issue | Problemen met het voormelden van de labels

Status: Resolved This issue is resolved.

Il problema è stato risolto. Affected components
 <ul>
 <li>IT (Operational)</li>
<li>TNT Italy (Operational)</li>
 </ul>

[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichette

Status: Resolved This issue is resolved.

La incidencia ha sido resuelta. Affected components
 <ul>
 <li>Correos (Operational)</li>
 </ul>

Correos label announcements failing for accounts using outdated API credentials/ Fallos en el anuncio de etiquetas de Correos para cuentas con credenciales de API desactualizadas

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Deutsche Post (Under maintenance)</li>
<li>IT (Under maintenance)</li>
<li>ES (Under maintenance)</li>
<li>FR (Under maintenance)</li>
<li>UK (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>AT (Under maintenance)</li>
<li>DE (Under maintenance)</li>
<li>NL (Under maintenance)</li>
<li>GLOBAL (Under maintenance)</li>
 </ul>

Maintenance: [Deutsche Post International] Maintenance from 2026-08-09 08:00 CEST To 2026-08-09 10:00 CEST

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Sendcloud Returns (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
<li>DE (Under maintenance)</li>
 </ul>

Maintenance: [DHL DE] Returns API - Maintenance with temporary impairments from 2026-08-03 17:00 CEST To 2026-08-03 17:30 CEST

Status: Resolved The incident has been resolved.

El incidente ha sido resuelto. Affected components
 <ul>
 <li>SEUR (Operational)</li>
<li>ES (Operational)</li>
 </ul>

[Third-Party Issue] Seur - Label announcement issues | Problema al generar etiquetas

Status: Resolved The issue is resolved. Affected components
 <ul>
 <li>DHL Parcel GB (Operational)</li>
<li>UK (Operational)</li>
 </ul>

[Third-Party Issue] DHL Parcel GB - Label announcement issues when using Sendcloud rates

Status: Resolved The incident has been resolved

El incidente ha sido resuelto. Affected components
 <ul>
 <li>SEUR (Operational)</li>
 </ul>

[Third-Party Issue] SEUR - Label Announcement Issues

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>DE (Under maintenance)</li>
<li>DHL Germany (Under maintenance)</li>
 </ul>

Maintenance: [DHL DE] Tracking API - Maintenance with temporary impairments from 2026-07-29 22:00 CEST To 2026-07-29 23:00 CEST

Maintenance: [DHL DE] Returns international API - Maintenance

Maintenance: [DHL DE] Shipment tracking API - Maintenance

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>NL (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>DPD (Under maintenance)</li>
 </ul>

Maintenance: Potential downtime due to DPD Shipper improvements

Status: Resolved The incident has been resolved.

El incidente fue resuelto. Affected components
 <ul>
 <li>CTT Express (Operational)</li>
 </ul>

[Third Party Issue] CTT Express - Label Announcement Issues

Status: Complete Update was successfully finished Affected components
 <ul>
 <li>Pulpo WMS (Operational)</li>
<li>Wix (Operational)</li>
<li>CDiscount (Operational)</li>
<li>BigCommerce (Operational)</li>
<li>Shopware 6 Cloud (Operational)</li>
<li>Mirakl Connect (Operational)</li>
<li>Peoplevox (Operational)</li>
<li>TikTok Shop (Operational)</li>
<li>Mirakl (Operational)</li>
<li>Exact Online (Operational)</li>
<li>Kaufland (Operational)</li>
<li>Squarespace (Operational)</li>
 </ul>

Maintenance: Potential downtime of integrations due to database update

Status: Resolved This issue is resolved.

Het probleem is opgelost.

Das Problem ist gelöst.

Ce problème a été résolu.

Il problema è stato risolto.

La incidencia ha sido resuelta. Affected components
 <ul>
 <li>DE (Operational)</li>
<li>NL (Operational)</li>
<li>IT (Operational)</li>
<li>BE (Operational)</li>
<li>ES (Operational)</li>
<li>Asendia (Operational)</li>
<li>AT (Operational)</li>
 </ul>

[Third-Party Issue] Asendia - Label announcement issues

Status: Resolved This issue is resolved.

Ce problème a été résolu. Affected components
 <ul>
 <li>Colissimo (Operational)</li>
 </ul>

[Third Party Issue] Colissimo - Label Announcement Issues

Maintenance: [DHL DE] Returns international - Maintenance with temporary impairments from 2026-07-15 13:00 CEST To 2026-07-15 14:00 CEST

Status: Resolved The incident has been resolved. 

El incidente fue resuelto. Affected components
 <ul>
 <li>Asendia (Operational)</li>
<li>ES (Operational)</li>
 </ul>

Asendia label announcement issues / Asendia Problema al generar etiquetas

Maintenance: Deutsche Post International - Maintenance with temporary impairments

Status: Resolved The issue has been resolved. Affected components
 <ul>
 <li>Ecwid by Lightspeed (Operational)</li>
<li>Shopify (Operational)</li>
<li>MijnWebWinkel (Operational)</li>
<li>Magento V2 (Operational)</li>
 </ul>

[Multiple integrations] - Item weight import issue

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>NL (Under maintenance)</li>
<li>GLOBAL (Under maintenance)</li>
<li>BE (Under maintenance)</li>
<li>ES (Under maintenance)</li>
<li>Sendcloud Panel (Under maintenance)</li>
<li>AT (Under maintenance)</li>
<li>DE (Under maintenance)</li>
<li>Sendcloud website (Under maintenance)</li>
<li>IT (Under maintenance)</li>
<li>UK (Under maintenance)</li>
<li>FR (Under maintenance)</li>
 </ul>

Maintenance: Sendcloud panel maintenance

Status: Resolved The issue has been resolved.

Il problema è stato risolto. Affected components
 <ul>
 <li>IT (Operational)</li>
<li>TNT Italy (Operational)</li>
 </ul>

[Third Party Issue] TNT Italy - Label Announcement Issues | Problema nella creazione delle etichette

Status: Resolved This incident has been resolved. 

Ce problème a été résolu. Affected components
 <ul>
 <li>FR (Operational)</li>
<li>Colissimo (Operational)</li>
 </ul>

Is Sendcloud down?

Sendcloud status is PARTIAL OUTAGE

Components with issues

Lastest published events

[DHL Germany] Label announcement issues

[CTT Express] Label announcement issues

Maintenance: Colis Privé - Maintenance operation is scheduled on October 08th, 2026 between 1:00pm and 2:30pm

Sendcloud Services, Components and Regions

Recent Sendcloud events

[DHL Germany] Label announcement issues

[CTT Express] Label announcement issues

Maintenance: Colis Privé - Maintenance operation is scheduled on October 08th, 2026 between 1:00pm and 2:30pm

Maintenance: [DP] Maintenance with temporary impairments from 2026-10-04 08:00 CEST to 2026-10-04 10:00 CEST

Maintenance: [DHL DE] Returns API - Maintenance from 2026-10-01 18:00 CEST to 2026-10-01 18:30 CEST

Maintenance: Databases maintenance