May <var data-var='date'>27</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>27</var>, <var data-var='time'>11:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>24</var>, <var data-var='time'>18:23</var> UTC Scheduled - We are scheduling a maintenance window to perform updates on our platform. Please note that the platform may experience disruptions during this maintenance period. The maintenance will commence on Saturday, May 27, 2023, at 4 am PST and conclude at 6 am PST on the same day.

Platform maintenance

Mar <var data-var='date'> 3</var>, <var data-var='time'>01:32</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 3</var>, <var data-var='time'>00:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 3</var>, <var data-var='time'>00:13</var> UTC Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 2</var>, <var data-var='time'>23:22</var> UTC Investigating - We are currently investigating this issue.

Search is facing an outage

Feb <var data-var='date'>13</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>11</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>10</var>, <var data-var='time'>23:04</var> UTC Scheduled - The search feature is under maintenance and may not work properly. Maintenance will finish no later than by Sunday February 12, 2022 1pm PST.

Scheduled Maintenance

Feb <var data-var='date'>10</var>, <var data-var='time'>08:08</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 9</var>, <var data-var='time'>23:47</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.

Downgraded Search

Oct <var data-var='date'>22</var>, <var data-var='time'>06:18</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>22</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>22</var>, <var data-var='time'>05:56</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled maintenance

Oct <var data-var='date'> 1</var>, <var data-var='time'>22:17</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 1</var>, <var data-var='time'>22:16</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>30</var>, <var data-var='time'>15:13</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>30</var>, <var data-var='time'>14:37</var> UTC Investigating - We are currently investigating this issue.

Degraded Performance

Sep <var data-var='date'>24</var>, <var data-var='time'>13:41</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>09:40</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>09:22</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Sep <var data-var='date'>24</var>, <var data-var='time'>09:15</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>07:15</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>23</var>, <var data-var='time'>12:30</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Sep <var data-var='date'>17</var>, <var data-var='time'>22:35</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>17</var>, <var data-var='time'>20:27</var> UTC Monitoring - A fix has been fully implemented and we are monitoring the results. Sep <var data-var='date'>17</var>, <var data-var='time'>17:11</var> UTC Update - While we are continuing to work on a full resolution, 90% of the data should be available again in search. Some accounts will still experience missing search results, especially when searching for columns or looker and tableau fields. Sep <var data-var='date'>17</var>, <var data-var='time'>14:39</var> UTC Update - While we are continuing to work on a full resolution, 75% of the data should be available again in search. Some accounts will still experience missing search results, especially when searching for columns or looker and tableau fields. Sep <var data-var='date'>17</var>, <var data-var='time'>11:26</var> UTC Update - We are continuing to work on a fix for that issue. We are applying a fix that will backfill all of the missing search results. Sep <var data-var='date'>17</var>, <var data-var='time'>08:16</var> UTC Identified - We have determined that this is due to a reindexing operation that was triggered yesterday. We are applying a fix that will backfill all of the missing search results. Sep <var data-var='date'>17</var>, <var data-var='time'>08:14</var> UTC Investigating - We are seeing some search results missing in our Search. We're working on restoring the full capacity of search.

Search results are incomplete

Sep <var data-var='date'>17</var>, <var data-var='time'>05:11</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>17</var>, <var data-var='time'>05:10</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>16</var>, <var data-var='time'>21:53</var> UTC Investigating - We are currently investigating this issue.

Search is not working

Sep <var data-var='date'> 8</var>, <var data-var='time'>17:47</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'> 8</var>, <var data-var='time'>17:04</var> UTC Monitoring - A fix has been applied and we are monitoring the results. You shouldn't experiment delays in loading anymore. Sep <var data-var='date'> 8</var>, <var data-var='time'>16:11</var> UTC Investigating - We are having some issues on our platform, you can expect slow loading times while the issue is investigated and fixed.

Slow loading times

Jul <var data-var='date'>28</var>, <var data-var='time'>18:19</var> UTC Resolved - The incident has been resolved. All out services are up again. Jul <var data-var='date'>28</var>, <var data-var='time'>18:19</var> UTC Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>28</var>, <var data-var='time'>17:47</var> UTC Identified - The issue has been identified and we are waiting on a fix to be implemented

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Platform maintenance

Search is facing an outage

Scheduled Maintenance

Downgraded Search

Scheduled maintenance

Degraded Performance