Jul <var data-var='date'>10</var>, <var data-var='time'>09:06</var> PDT Investigating - We are aware of an issue causing some regions to become inaccessible, displaying the error message: "Teleport Failed. Failed to grant capabilities" when attempting to teleport into them. As a temporary workaround, restarting the affected region has been found to restore access in most cases. For Mainland regions, anyone can request a region restart through our virtual assistant, Boxy, available here: https://lindenlab.freshdesk.com/support/home If you need to restart a Private Region, or if you are unable to complete the request through Boxy, please contact Second Life Support for assistance. Our engineers are actively investigating this issue and are working to implement a permanent resolution as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to resolve it.

Region Access Difficulties

Jul <var data-var='date'> 9</var>, <var data-var='time'>12:15</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 9</var>, <var data-var='time'>12:04</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 9</var>, <var data-var='time'>12:03</var> PDT Scheduled - Phone and chat support will be unavailable on Thursday, July 9th, starting at 10:45 AM SLT. Ticket submissions will still be available at this time.

Phone and Live Chat Support Maintenance

Jul <var data-var='date'> 9</var>, <var data-var='time'>12:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 9</var>, <var data-var='time'>10:45</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 8</var>, <var data-var='time'>14:59</var> PDT Scheduled - Phone and chat support will be unavailable on Thursday, July 9th starting at 10:45 AM SLT. Ticket submissions will still be available at this time.

Jul <var data-var='date'> 8</var>, <var data-var='time'>09:32</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 8</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 5</var>, <var data-var='time'>06:16</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, July 8th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Rolling Restarts for Second Life RC Channels

Jul <var data-var='date'> 7</var>, <var data-var='time'>08:18</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 7</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 5</var>, <var data-var='time'>06:15</var> PDT Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, July 7th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Rolling Restarts for Second Life Main Channel

Jul <var data-var='date'> 6</var>, <var data-var='time'>11:47</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 5</var>, <var data-var='time'>13:20</var> PDT Investigating - Residents are reporting some regions to be inaccessible, providing the error message "Failed to grant capabilities" when when attempting to teleport in. If you run into this error, it has been found that restarting the region can resolve the issue. Mainland regions can be restarted by all residents with assistance form our chat bot, Boxy, who you can speak to here (https://lindenlab.freshdesk.com/support/home). However, if you need to restart a Private region or are having issues with Boxy, please contact Support through phone, chat, or ticket and we will assist.

Jul <var data-var='date'> 4</var>, <var data-var='time'>15:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 4</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>11:24</var> PDT Scheduled - Phone support will be unavailable on Saturday, July 4th, starting at 6:00 AM SLT. Chat support and ticket submissions will still be available at this time.

Phone Support Maintenance

Jul <var data-var='date'> 4</var>, <var data-var='time'>11:38</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>07:18</var> PDT Update - We have begun issuing refunds for affected transactions. Refunds will be issued in phases until all affected transactions have been processed. At this time, we do not have an estimated completion date, as the upcoming holiday weekend may impact processing times. We will share additional updates as more information becomes available. We appreciate your patience and understanding while we work to complete this process. Jun <var data-var='date'>29</var>, <var data-var='time'>06:22</var> PDT Update - Currently, L$ Transactions are up and behaving as expected. Any new transactions should not be affected by the previous issue; however, at this time, we are still working on reviewing a resolution to rectify previously effected transactions We will continue to review the impact from this issue and will take any necessary steps to address previously affected transactions. At this time, no refunds have been issued or L$ delivered from effected transactions. We will provide updates here once we know more. Thank you for your patience while our teams continue to monitor. Jun <var data-var='date'>26</var>, <var data-var='time'>13:04</var> PDT Update - A fix has been implemented to enable L$ Transactions going forward. At this time, we are still working on reviewing a resolution to rectify previously effected transactions. Residents should begin seeing L$ transactions return to normal, including Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. We will continue to review the impact from this issue and will take any necessary steps to address previously affected transactions. At this time, no refunds have been issued or L$ delivered from effected transactions. We will provide updates here once we know more. Thank you for your patience while our teams continue to monitor. Jun <var data-var='date'>26</var>, <var data-var='time'>11:54</var> PDT Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>26</var>, <var data-var='time'>09:35</var> PDT Monitoring - A fix has been implemented for the issue affecting L$ transactions, and we are currently monitoring the situation. Residents should begin seeing L$ transactions return to normal, including Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. We will continue to review the impact from this issue and will take any necessary steps to address previously affected transactions. Thank you for your patience while our teams continue to monitor. Jun <var data-var='date'>26</var>, <var data-var='time'>08:08</var> PDT Update - We are currently investigating an issue affecting L$ transactions across Second Life. At this time, Residents should refrain from making or attempting any L$ transactions until this issue has been resolved. All L$ transactions may be affected, including but not limited to Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. Our teams are actively working to resolve this issue as quickly as possible. Once the issue has been resolved, we will review affected transactions and take any necessary steps to address them. We apologize for the inconvenience and appreciate your patience while we work to restore normal service. Jun <var data-var='date'>25</var>, <var data-var='time'>14:14</var> PDT Update - We are currently investigating an issue affecting L$ transactions across Second Life. At this time, Residents should refrain from making or attempting any L$ transactions until this issue has been resolved. All L$ transactions may be affected, including but not limited to Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. Our teams are actively working to resolve this issue as quickly as possible. Once the issue has been resolved, we will review affected transactions and take any necessary steps to address them. We apologize for the inconvenience and appreciate your patience while we work to restore normal service. Jun <var data-var='date'>25</var>, <var data-var='time'>12:39</var> PDT Investigating - We're currently investigating issues with Second Life billing services, which may include buying or selling Linden dollars (L$) on the Linden Exchange (LindeX), completing US Dollar transactions, purchasing regions from the Land Store, or other financial transactions. Please monitor this blog for additional updates as our investigation continues.

L$ Transaction Outage

Jul <var data-var='date'> 3</var>, <var data-var='time'>15:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 3</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>11:22</var> PDT Scheduled - Phone and chat support will be unavailable on Friday, July 3rd. Ticket submissions will still be available at this time.

Jul <var data-var='date'> 2</var>, <var data-var='time'>15:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 2</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>11:20</var> PDT Update - We will be undergoing scheduled maintenance during this time. Jun <var data-var='date'>30</var>, <var data-var='time'>11:19</var> PDT Scheduled - Phone and chat support will be unavailable on Thursday, July 2nd starting at 2:00 PM SLT. Ticket submissions will still be available at this time.

Jul <var data-var='date'> 1</var>, <var data-var='time'>12:33</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>14:37</var> PDT Scheduled - Second Life’s voice communication will be undergoing a brief maintenance. During this time voice service may be intermittent or unavailable entirely.

Voice Service Maintenance

Jul <var data-var='date'> 1</var>, <var data-var='time'>09:22</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>29</var>, <var data-var='time'>06:07</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, July 1st, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jun <var data-var='date'>30</var>, <var data-var='time'>09:42</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>29</var>, <var data-var='time'>06:04</var> PDT Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, June 30th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jun <var data-var='date'>25</var>, <var data-var='time'>09:30</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>25</var>, <var data-var='time'>08:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>13:06</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Viewer login service maintenance

Jun <var data-var='date'>24</var>, <var data-var='time'>10:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>09:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>23</var>, <var data-var='time'>10:32</var> PDT Scheduled - We will be performing maintenance on our billing systems Wednesday, June 24th at 09:30 AM PST. This is has been estimated to take less than 15 minutes. While under maintenance, Residents will not be unable to transact, process credit, purchase land, make changes to their billing information, or use other cashier features. Please refer to this page for updates as maintenance progresses.

Billing Maintenance

Jun <var data-var='date'>24</var>, <var data-var='time'>09:23</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>22</var>, <var data-var='time'>06:49</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, June 24th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jun <var data-var='date'>23</var>, <var data-var='time'>09:33</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>23</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>22</var>, <var data-var='time'>06:48</var> PDT Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, June 23rd, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jun <var data-var='date'>22</var>, <var data-var='time'>14:18</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>15:39</var> PDT Identified - We are aware of an issue affecting some Third Party Viewers where Region names may not appear in the World Map when the map is opened while on the RC server channels. A fix is currently planned for the next RC maintenance window on Wednesday, June 16th, 2026. In the meantime, the following workarounds have been reported to help: - Clicking the Region tile directly on the World Map may cause the Region name to appear. - Teleporting to an SLS Region and then reloading the World Map may also restore Region names. We appreciate your patience while this issue is being resolved.

World Map Region Name Display Issue

Jun <var data-var='date'>19</var>, <var data-var='time'>14:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>19</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>08:36</var> PDT Scheduled - Phone and chat support will be unavailable Friday June 19th . Ticket submissions will still be available at this time.

Jun <var data-var='date'>18</var>, <var data-var='time'>10:03</var> PDT Resolved - Unscheduled maintenance on the Second Life Name Change service has been completed. Residents should now be able to complete name changes as expected. We apologize for the inconvenience and appreciate your understanding. Jun <var data-var='date'>18</var>, <var data-var='time'>09:35</var> PDT Identified - We are currently performing unscheduled maintenance on the Second Life Name Change services. During this maintenance, some Residents may be unable to complete a name change or may receive an error when attempting to use the service. We estimate this maintenance will last approximately 45-75 minutes. We apologize for the inconvenience and appreciate your patience while we work towards a resolution. For any issues after maintenance has ended, please submit a support ticket at: https://lindenlab.freshdesk.com/support/tickets/new

Unscheduled Name Change Maintenance

Jun <var data-var='date'>17</var>, <var data-var='time'>11:05</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>17</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>14</var>, <var data-var='time'>11:27</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday June 17th beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jun <var data-var='date'>17</var>, <var data-var='time'>10:29</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>17</var>, <var data-var='time'>10:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>06:16</var> PDT Scheduled - Second Life’s voice communication will be undergoing a brief maintenance. During this time voice service may be intermittent or unavailable entirely. Once the maintenance has been completed, this blog will be updated.

Jun <var data-var='date'>16</var>, <var data-var='time'>11:07</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>16</var>, <var data-var='time'>10:45</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>10:39</var> PDT Scheduled - We will be undergoing a maintenance for last names today from 10:45 AM-11:45 AM Pacific Time. While this maintenance is in progress, Residents may be unable to utilize the Change Name feature. Please watch this blog for updates.

Last Name Maintenance

Jun <var data-var='date'>16</var>, <var data-var='time'>08:09</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>16</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>14</var>, <var data-var='time'>11:28</var> PDT Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday June 16th , beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jun <var data-var='date'>16</var>, <var data-var='time'>06:18</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'> 9</var>, <var data-var='time'>07:09</var> PDT Investigating - Due to a brief outage on June 8th with the Second Life Password Service, some residents may find themselves receiving an error when attempting to log in. While we are investigating this issue, Residents should attempt to utilize the Self-Service Password reset function located here should they run into any password related issues: https://accounts.secondlife.com/forgot_password/ If issues are encountered with the Self-Service Password reset, please submit a ticket at: https://lindenlab.freshdesk.com/support/tickets/new for further assistance.

Is Second Life down?

Second Life status is DEGRADED

Components with issues

Lastest published events

Region Access Difficulties

Phone and Live Chat Support Maintenance

Phone and Live Chat Support Maintenance

Second Life Services, Components and Regions

Recent Second Life events

Region Access Difficulties

Phone and Live Chat Support Maintenance

Phone and Live Chat Support Maintenance

Rolling Restarts for Second Life RC Channels

Rolling Restarts for Second Life Main Channel

Region Access Difficulties

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5 monitors included!

Is Second Life down?

Second Life status is DEGRADED

Components with issues

Lastest published events

Region Access Difficulties

Phone and Live Chat Support Maintenance

Phone and Live Chat Support Maintenance

Second Life Services, Components and Regions

Recent Second Life events

Region Access Difficulties

Phone and Live Chat Support Maintenance

Phone and Live Chat Support Maintenance

Rolling Restarts for Second Life RC Channels

Rolling Restarts for Second Life Main Channel

Region Access Difficulties

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!