Aug <var data-var='date'>26</var>, <var data-var='time'>09:56</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>26</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>23</var>, <var data-var='time'>07:05</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, August 26th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Rolling Restarts for Second Life RC Channels

Aug <var data-var='date'>25</var>, <var data-var='time'>07:50</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>25</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>23</var>, <var data-var='time'>07:05</var> PDT Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, August 25th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Rolling Restarts for Second Life Main Channel

Aug <var data-var='date'>23</var>, <var data-var='time'>14:57</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>23</var>, <var data-var='time'>14:25</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>23</var>, <var data-var='time'>14:00</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>23</var>, <var data-var='time'>12:10</var> PDT Update - We are continuing to investigate this issue. Aug <var data-var='date'>23</var>, <var data-var='time'>12:06</var> PDT Investigating - We are currently investigating the outage of our Support services. At this time residents may experience issues accessing their dashboard on Second Life, logging inworld, and the ability to access Live Chat or to submit a Support case. We greatly apologize for this inconvenience. Please follow this blog for any further updates.

Second Life Support Outage

Aug <var data-var='date'>20</var>, <var data-var='time'>15:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>20</var>, <var data-var='time'>07:57</var> PDT Scheduled - Phone and chat support will be unavailable on Thursday, August 20th starting at 2:00 PM SLT. Ticket submissions will still be available at this time.

Phone and Live Chat Support Maintenance

Aug <var data-var='date'>20</var>, <var data-var='time'>07:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>14:19</var> PDT Scheduled - Chat may experience degraded performance from Wednesday, August 19th 07:00am - Thursday, August 20th 7:00am SLT. Please report any unexpected issues with IM's in our feedback portal https://feedback.secondlife.com/bug-reports

Scheduled Chat Maintenance

Aug <var data-var='date'>19</var>, <var data-var='time'>11:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>10:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>18</var>, <var data-var='time'>14:36</var> PDT Scheduled - Second Life’s voice communication will be undergoing a brief maintenance on Wednesday, August 19th at 10:0AM SLT. During this time voice service may be intermittent or unavailable entirely.

Voice Service Maintenance

Aug <var data-var='date'>19</var>, <var data-var='time'>09:38</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>07:01</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>16</var>, <var data-var='time'>06:25</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, August 19th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Aug <var data-var='date'>18</var>, <var data-var='time'>11:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>18</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>16</var>, <var data-var='time'>06:24</var> PDT Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, August 18th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Aug <var data-var='date'>13</var>, <var data-var='time'>12:15</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>13</var>, <var data-var='time'>10:45</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>12</var>, <var data-var='time'>13:01</var> PDT Scheduled - Phone and chat support will be unavailable on Thursday, August 13th starting at 10:45 AM SLT. Ticket submissions will still be available at this time.

Aug <var data-var='date'>12</var>, <var data-var='time'>13:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>12</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>10</var>, <var data-var='time'>06:02</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday August 12th , beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Aug <var data-var='date'>11</var>, <var data-var='time'>07:51</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>11</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>10</var>, <var data-var='time'>06:03</var> PDT Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , August 11th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Aug <var data-var='date'>10</var>, <var data-var='time'>12:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>10</var>, <var data-var='time'>10:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>10:11</var> PDT Scheduled - We will be undergoing inventory maintenance on Monday, August 10th at 11:00 AM Pacific Time. Please be advised that logins, in-world inventory access, marketplace purchases, etc. may be temporarily impacted during the maintenance window.

Scheduled Inventory Database Upgrades

Aug <var data-var='date'> 6</var>, <var data-var='time'>15:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 6</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 5</var>, <var data-var='time'>07:27</var> PDT Scheduled - Phone and chat support will be unavailable on Thursday, August 6th starting at 2PM SLT. Ticket submissions will still be available at this time.

Aug <var data-var='date'> 5</var>, <var data-var='time'>11:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>10:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 5</var>, <var data-var='time'>06:35</var> PDT Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'> 5</var>, <var data-var='time'>06:35</var> PDT Scheduled - Second Life’s voice communication will be undergoing a brief maintenance on Wednesday, August 5th at 10:0AM SLT. During this time voice service may be intermittent or unavailable entirely.

Scheduled Voice Service Maintenance

Aug <var data-var='date'> 5</var>, <var data-var='time'>09:29</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'> 2</var>, <var data-var='time'>12:00</var> PDT Identified - We have received increased reports of unreliable teleports and region crossings, including when logging in. At this time, we do not have an estimated time for resolution. Our engineers are actively investigating. More information will be posted to the status blog as it is available.

Teleport and Region Crossing Issues

Aug <var data-var='date'> 5</var>, <var data-var='time'>09:24</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 4</var>, <var data-var='time'>14:27</var> PDT Update - During these restarts, we will be deploying a hotfix to rollback some recent changes that may be causing login, teleport, and region crossing issues such as the "Failed to grant capabilities" error. If you continue to experience these issues after restarts have concluded on Wednesday, August 5th, please reach out to Support. Aug <var data-var='date'> 4</var>, <var data-var='time'>06:11</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, August 5th beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Aug <var data-var='date'> 4</var>, <var data-var='time'>11:21</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 4</var>, <var data-var='time'>06:47</var> PDT Update - We are currently deploying a hotfix to rollback recent changes that may be causing login, teleport, and region crossing issues such as the "Failed to grant capabilities" error. If you continue to experience these issues after restarts have concluded, please reach out to Support. Aug <var data-var='date'> 4</var>, <var data-var='time'>06:09</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 4</var>, <var data-var='time'>06:09</var> PDT Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , August 4th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jul <var data-var='date'>29</var>, <var data-var='time'>16:30</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>29</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>29</var>, <var data-var='time'>11:13</var> PDT Scheduled - Second Life’s voice communication will be undergoing a brief maintenance on Wednesday, July 29th, at 4:00PM SLT. During this time voice service may be intermittent or unavailable entirely.

Jul <var data-var='date'>29</var>, <var data-var='time'>09:21</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>29</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>26</var>, <var data-var='time'>06:33</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, July 29th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jul <var data-var='date'>28</var>, <var data-var='time'>10:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>28</var>, <var data-var='time'>09:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>23</var>, <var data-var='time'>10:11</var> PDT Scheduled - We will be performing maintenance on our billing systems on July 28th, beginning at 9:30 AM SLT. While this maintenance is in progress, Residents may be unable to use the cashier to make purchases (LindeX, Marketplace, Land, Premium, Name Change, etc), or make changes to their account in the Billing Information page. Please monitor this blog for updates.

Scheduled Billing Maintenance

Jul <var data-var='date'>28</var>, <var data-var='time'>09:14</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>28</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>26</var>, <var data-var='time'>06:32</var> PDT Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , July 28th , beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jul <var data-var='date'>27</var>, <var data-var='time'>09:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>27</var>, <var data-var='time'>05:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>27</var>, <var data-var='time'>05:00</var> PDT Update - We will be undergoing scheduled maintenance during this time. Jul <var data-var='date'>24</var>, <var data-var='time'>13:44</var> PDT Update - We will be undergoing scheduled maintenance during this time. Jul <var data-var='date'>24</var>, <var data-var='time'>13:42</var> PDT Scheduled - We will be undergoing inventory maintenance on Monday, July 27th at 5:00 AM Pacific Time. Please be advised that logins, in-world inventory access, marketplace purchases, etc. may be temporarily impacted during the maintenance window.

Jul <var data-var='date'>22</var>, <var data-var='time'>16:30</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>15:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>21</var>, <var data-var='time'>14:15</var> PDT Scheduled - Second Life’s voice communication will be undergoing a brief maintenance on Wednesday, July 21st, at 3:30PM SLT. During this time voice service may be intermittent or unavailable entirely. Once the maintenance has been completed, this blog will be updated.

Jul <var data-var='date'>22</var>, <var data-var='time'>09:01</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>19</var>, <var data-var='time'>14:00</var> PDT Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday ,July 22nd, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Jul <var data-var='date'>22</var>, <var data-var='time'>06:42</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>21</var>, <var data-var='time'>07:19</var> PDT Investigating - We have been made aware that some residents have not received their Weekly Premium Stipend. We are implementing a fix to rectify this. We are in the process of getting Stipends delivered to all affected residents. Please keep an eye on this blog post for updates as they become available.

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Lastest published events

Rolling Restarts for Second Life RC Channels

Rolling Restarts for Second Life Main Channel

Second Life Support Outage

Second Life Services, Components and Regions

Recent Second Life events

Rolling Restarts for Second Life RC Channels

Rolling Restarts for Second Life Main Channel

Second Life Support Outage

Phone and Live Chat Support Maintenance

Scheduled Chat Maintenance

Voice Service Maintenance