Jul <var data-var='date'> 5</var>, <var data-var='time'>19:00</var> EEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 5</var>, <var data-var='time'>14:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 5</var>, <var data-var='time'>13:59</var> EEST Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled maintenance

Oct <var data-var='date'>20</var>, <var data-var='time'>14:12</var> EEST Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>13:07</var> EEST Identified - This incident is part of a multi-cloud Service Disruption affecting various services. We're monitoring the situation and will post updates here.

Screenful app unavailable due to cloud outage

Aug <var data-var='date'>11</var>, <var data-var='time'>00:00</var> EEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>10</var>, <var data-var='time'>22:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 1</var>, <var data-var='time'>13:29</var> EEST Scheduled - We will be undergoing scheduled maintenance during this time.

Jun <var data-var='date'>22</var>, <var data-var='time'>23:00</var> EEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>22</var>, <var data-var='time'>22:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>16:20</var> EEST Scheduled - We will be undergoing scheduled maintenance during this time.

Database update

Jun <var data-var='date'>11</var>, <var data-var='time'>07:46</var> EEST Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>07:27</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>10</var>, <var data-var='time'>22:02</var> EEST Update - Our platform vendor Heroku is experiencing a major disruption. We're still working to resume service. Thank you for your patience. Jun <var data-var='date'>10</var>, <var data-var='time'>11:38</var> EEST Identified - The Screenful app is not available due to an outage with our platform vendor. We’re working to resolve the issue.

Screenful app unavailable

May <var data-var='date'>21</var>, <var data-var='time'>12:54</var> EEST Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>12:36</var> EEST Monitoring - Analytics data updates are working again. We're still monitoring the situation, though. May <var data-var='date'>21</var>, <var data-var='time'>09:27</var> EEST Identified - We have noticed that updates to analytics data are failing. Application works otherwise normally. Our engineers are working to fix the situation.

Analytics data not updating

Oct <var data-var='date'> 9</var>, <var data-var='time'>20:00</var> EEST Resolved - This incident has been resolved. Oct <var data-var='date'> 9</var>, <var data-var='time'>19:40</var> EEST Monitoring - The situation has been improving and at the moment app loading is close to normal. We're continuing to monitor the situation with our platform vendor. Oct <var data-var='date'> 9</var>, <var data-var='time'>16:51</var> EEST Identified - Our platform provider has been notified and is investigating the issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>16:24</var> EEST Investigating - The Screenful app is not loading or it's loading very slowly. We're investigating the issue.

Screenful app not loading

Oct <var data-var='date'> 9</var>, <var data-var='time'>01:56</var> EEST Resolved - This incident has been resolved. Oct <var data-var='date'> 8</var>, <var data-var='time'>21:15</var> EEST Identified - We have identified the issue, which is now being investigated by our platform provider. Oct <var data-var='date'> 8</var>, <var data-var='time'>20:33</var> EEST Investigating - We are currently investigating this issue.

Screenful app is unavailable

Oct <var data-var='date'> 3</var>, <var data-var='time'>20:43</var> EEST Resolved - This incident has been resolved. Oct <var data-var='date'> 3</var>, <var data-var='time'>18:44</var> EEST Monitoring - App performance and logins are back to normal. We're monitoring still monitoring the situation, though. Oct <var data-var='date'> 3</var>, <var data-var='time'>16:48</var> EEST Investigating - We're seeing intermittent slow loading of the app and occasional failed logins. Our engineers are investigating this issue.

Failed logins and slow app loading

Feb <var data-var='date'> 4</var>, <var data-var='time'>09:01</var> EET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 4</var>, <var data-var='time'>07:00</var> EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 2</var>, <var data-var='time'>14:25</var> EET Scheduled - We will be undergoing scheduled maintenance during this time.

Sep <var data-var='date'>28</var>, <var data-var='time'>00:05</var> EEST Resolved - This incident has been resolved. Sep <var data-var='date'>27</var>, <var data-var='time'>23:22</var> EEST Monitoring - The platform issues are being fixed and the Screenful app availabillity is improving. We will monitor the situation until the platform issues are completely resolved. Sep <var data-var='date'>27</var>, <var data-var='time'>22:38</var> EEST Identified - Our application plaform provider is experiencing downtime and our app is unavailable. We're monitoring the issue and trying to find a solution.

Screenful app is unavailable due to plaform issues

Sep <var data-var='date'>20</var>, <var data-var='time'>20:34</var> EEST Resolved - This incident has been resolved. Sep <var data-var='date'>20</var>, <var data-var='time'>16:51</var> EEST Update - The underlying problem has been fixed and we're now reloading data for all monday data sources. Sep <var data-var='date'>20</var>, <var data-var='time'>12:43</var> EEST Identified - The issue has been identified and we're implementing a fix. Sep <var data-var='date'>20</var>, <var data-var='time'>11:31</var> EEST Investigating - Some monday users are seeing in missing or incorrect metrics on their charts. We're investigating the incident.

Missing metrics for some Monday data sources

May <var data-var='date'> 3</var>, <var data-var='time'>19:33</var> EEST Resolved - This incident has been resolved. May <var data-var='date'> 3</var>, <var data-var='time'>17:56</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 3</var>, <var data-var='time'>17:10</var> EEST Investigating - Users of our Asana integration are reporting that some of their tasks are missing from Screenful reports and dashboards. Our tech team is investigating.

Asana integration missing tasks

Sep <var data-var='date'> 6</var>, <var data-var='time'>21:12</var> EEST Resolved - This incident has been resolved. Sep <var data-var='date'> 6</var>, <var data-var='time'>20:21</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 6</var>, <var data-var='time'>20:13</var> EEST Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'> 6</var>, <var data-var='time'>19:44</var> EEST Investigating - The Screenful app is unavailable, users will not be able log in or use the app. We’re investigating the issue.

Aug <var data-var='date'>24</var>, <var data-var='time'>07:39</var> EEST Resolved - This incident has been resolved. Aug <var data-var='date'>24</var>, <var data-var='time'>04:01</var> EEST Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>24</var>, <var data-var='time'>03:59</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>24</var>, <var data-var='time'>02:58</var> EEST Identified - The Screenful app is unavailable because DNS lookups fail. We're working with our platform provider to resolve the issue.

Screenful app is unavailable because of platform provider DNS issues

Aug <var data-var='date'> 9</var>, <var data-var='time'>23:43</var> EEST Resolved - This incident has been resolved. Aug <var data-var='date'> 9</var>, <var data-var='time'>19:12</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 9</var>, <var data-var='time'>18:27</var> EEST Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 9</var>, <var data-var='time'>17:06</var> EEST Investigating - We have noticed that a subset of Asana data sources are not updating at the moment. Our engineers are currently investigating the issue.

A subset of Asana data sources are not updating

Jun <var data-var='date'>10</var>, <var data-var='time'>10:57</var> EEST Resolved - We've fixed the issue and Monday data sources should be updating normally. Jun <var data-var='date'>10</var>, <var data-var='time'>09:32</var> EEST Investigating - Most Monday data sources are not updating at the moment. Our engineers are investigating.

Monday integration failures

Feb <var data-var='date'> 4</var>, <var data-var='time'>15:15</var> EET Resolved - This incident has been resolved. Chart data is updating normally. Feb <var data-var='date'> 4</var>, <var data-var='time'>14:09</var> EET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 4</var>, <var data-var='time'>13:22</var> EET Investigating - We're seeing that data is not being updated for all charts. For example burndown charts appear to be going to zero. We're investigating the issue.

Charts not updating with latest data

Nov <var data-var='date'> 5</var>, <var data-var='time'>12:04</var> EET Resolved - This incident has been resolved. Nov <var data-var='date'> 5</var>, <var data-var='time'>09:53</var> EET Monitoring - We have fixed the underlying issue and we're continuing to verify that the produced metrics are correct. Nov <var data-var='date'> 4</var>, <var data-var='time'>19:05</var> EET Identified - Asana users are seeing incorrect timing metrics and sprint burdown figures. Other kinds of discrepancies are also possible. The root cause is that the data format of task status changes in the Asana API has changed. We're adapting our integration to the new format.

Asana data discrepancies

Oct <var data-var='date'>27</var>, <var data-var='time'>23:56</var> EEST Resolved - We have located the issue and fixed it. Asana data sources are syncing normally again. Oct <var data-var='date'>27</var>, <var data-var='time'>23:39</var> EEST Identified - We have located the issue and it's being fixed. Most data sources should be syncing again. Oct <var data-var='date'>27</var>, <var data-var='time'>21:42</var> EEST Investigating - Most Asana data sources are not syncing at the moment. Users can reauthorisise the integrations which may, but is not guaranteed, solve the issue. Our engineers are investigating.

Asana integration failures

Sep <var data-var='date'>27</var>, <var data-var='time'>19:47</var> EEST Resolved - This incident has been resolved. Sep <var data-var='date'>27</var>, <var data-var='time'>19:35</var> EEST Monitoring - A fix has been implemented and we're monitoring the situation. The Screenful app should be usable, but users may need to reload the app. Sep <var data-var='date'>27</var>, <var data-var='time'>19:18</var> EEST Identified - The issue has been identified and our engineers are fixing the problem.

Screenful app is offline

Sep <var data-var='date'>17</var>, <var data-var='time'>11:06</var> EEST Resolved - The incident has been resolved. Sep <var data-var='date'>17</var>, <var data-var='time'>10:31</var> EEST Monitoring - The platform issues are being fixed. Users should now be able to use the Screenful apps. We're still monitoring the situation. Sep <var data-var='date'>17</var>, <var data-var='time'>10:01</var> EEST Update - We are continuing to work on a fix for this issue. Sep <var data-var='date'>17</var>, <var data-var='time'>09:18</var> EEST Identified - We've identified the problem and our platform provider is working to fix the issue. Sep <var data-var='date'>17</var>, <var data-var='time'>09:04</var> EEST Investigating - Requests to app.screenful.me are timing out.

Users are unable to connect to Screenful apps

Sep <var data-var='date'> 9</var>, <var data-var='time'>15:06</var> EEST Resolved - This incident has been resolved. Sep <var data-var='date'> 9</var>, <var data-var='time'>14:34</var> EEST Monitoring - We've brought the Screenful web app back online. Users should be able to log in and view dashboards and reports normally. We're monitoring the situation. Sep <var data-var='date'> 9</var>, <var data-var='time'>11:51</var> EEST Identified - We're recovering from a system failure. The issue has been identified and our engineers are fixing it.

Screenful unavailable

Jul <var data-var='date'>11</var>, <var data-var='time'>23:45</var> EEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>11</var>, <var data-var='time'>22:50</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>11</var>, <var data-var='time'>22:50</var> EEST Scheduled - We will be undergoing scheduled maintenance during this time. Jul <var data-var='date'>11</var>, <var data-var='time'>22:45</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>11</var>, <var data-var='time'>22:33</var> EEST Scheduled - We will update our database infrastructure to improve performance.

Maintenance break

Mar <var data-var='date'>15</var>, <var data-var='time'>11:01</var> EET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>15</var>, <var data-var='time'>09:30</var> EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>15</var>, <var data-var='time'>09:28</var> EET Scheduled - We will be undergoing scheduled maintenance during this time.

Is Screenful down?

Screenful status is UP

Lastest published events

Scheduled maintenance

Screenful app unavailable due to cloud outage

Scheduled maintenance

Screenful Services, Components and Regions

Recent Screenful events

Scheduled maintenance

Screenful app unavailable due to cloud outage

Scheduled maintenance

Database update

Screenful app unavailable

Analytics data not updating