THIS IS A SCHEDULED EVENT Apr <var data-var='date'>21</var>, <var data-var='time'>08:00</var> - <var data-var='time'>18:00</var> CESTMar <var data-var='date'>31</var>, <var data-var='time'>16:47</var> CEST Scheduled - We will be performing a planned maintenance on one of our core backbone routers located in the Paris DC3 data center. The maintenance will take place 04/21/2026 between 08:00 to 18:00 CET time This router is part of a fully redundant architecture, and traffic will be offloaded to the remaining infrastructure devices during the operation. However, despite this offload and redundancy, some temporary side effects may occur during the maintenance window, including: - Brief connectivity interruptions - Temporary increases in latency - Packet loss - Routing changes - Network reconvergence These impacts may affect services hosted in Paris and, due to interconnections between sites, could also potentially impact Amsterdam. We are taking all necessary measures to minimize disruption and ensure a swift return to normal operations.

[PAR][NETWORK] Upgrade Backbone routers

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>13</var>, <var data-var='time'>09:00</var> CEST &nbsp;-&nbsp; Apr <var data-var='date'>14</var>, <var data-var='time'>18:00</var> CESTApr <var data-var='date'> 1</var>, <var data-var='time'>11:28</var> CEST Scheduled - A scheduled operation will take place on our observability product, Cockpit, in the FR-PAR region. Service resilience and performance enhancement by enabling zone-aware replication in Grafana Mimir. After the migration, data storage and query processing will be distributed among the different Availability Zones (multi-AZ configuration).

[Observability]-[FR-PAR]-Migration Mimir

Apr <var data-var='date'> 8</var>, <var data-var='time'>18:00</var> CEST Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 7</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 1</var>, <var data-var='time'>11:21</var> CEST Scheduled - A scheduled operation will take place on our observability product, Cockpit, in the NL-AMS region. Service resilience and performance enhancement by enabling zone-aware replication in Grafana Mimir. After the migration, data storage and query processing will be distributed among the different Availability Zones (multi-AZ configuration).

[Observability]-[NL-AMS]-Migration Mimir

Apr <var data-var='date'> 8</var>, <var data-var='time'>17:21</var> CEST Resolved - The issue has been identified and resolved, and we are monitoring the situation to ensure stability.Apr <var data-var='date'> 8</var>, <var data-var='time'>13:50</var> CEST Monitoring - The issue has been identified and resolved, and we are monitoring the situation to ensure stability.Apr <var data-var='date'> 8</var>, <var data-var='time'>13:34</var> CEST Identified - Customers may experience issues with Instance Orchestration APIs due to an internal component failure during routine deployments. We are working on restoring the APIs as soon as possible.

[Instance Orchestration] - [pl-waw] Instance orchestrations APIs may encounter failures

Apr <var data-var='date'> 8</var>, <var data-var='time'>15:20</var> CEST Resolved - This incident has been resolved.Apr <var data-var='date'> 8</var>, <var data-var='time'>15:18</var> CEST Identified - Some customers may experience 500 errors when trying to connect to Dedibackup in fr-par-1.Apr <var data-var='date'> 8</var>, <var data-var='time'>13:24</var> CEST Investigating - Some customers may experience 500 errors when trying to connect to Dedibackup in DC3.

[Dedibackup] - DC3 - 500 errors on Dedibackup

Apr <var data-var='date'> 8</var>, <var data-var='time'>11:02</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'> 6</var>, <var data-var='time'>09:05</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 5</var>, <var data-var='time'>12:01</var> CET Identified - Since 03/03/26, daily Lifecycle jobs have failed to execute for some buckets. Status: Root cause identified; fix ready for deployment. Action: Once deployed, jobs will run immediately to clear the backlog.

[OBJS] - [PAR] - Lifecycle Job Execution

Apr <var data-var='date'> 8</var>, <var data-var='time'>10:13</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'> 9</var>, <var data-var='time'>11:24</var> CET Monitoring - Edge Services is experiencing a partial outage, causing truncated HTTP content on GET requests when the content is fetched from the origin. This issue is consecutive to a software upgrade on our stack. A rollback has been performed and we are monitoring the situation.Mar <var data-var='date'> 9</var>, <var data-var='time'>09:24</var> CET Identified - Edge Services is randomly serving truncated HTTP content on GET requests, when the content is fetched from the origin. This behavior is consecutive to a software upgrade on our stack. A rollback is planned today.

[Edge Services] - Partial Outage on GET requests when content is fetched from origins

Apr <var data-var='date'> 8</var>, <var data-var='time'>09:56</var> CEST Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>10:44</var> CEST Investigating - The SMTP communication with TEM is currently disrupted due to a key rotation issue. This may affect the delivery of alert emails.

[Cockpit] - SMTP alert manager mail is broken

Apr <var data-var='date'> 8</var>, <var data-var='time'>09:39</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>20:27</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>31</var>, <var data-var='time'>20:18</var> CEST Investigating - Webmail is not accessible for hostings on pf-012.whm.fr-par.scw.cloud

[Webmail] [fr-par] Webmail unavailable on pf-012

Apr <var data-var='date'> 8</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>24</var>, <var data-var='time'>10:51</var> CET Scheduled - On April 1st (between 8 AM and 5 PM UTC), we will perform a mandatory operation in the fr-par region to prepare for the upcoming v1 API (coming soon). This operation will be carried out in two maintenance windows: - April 1, 2026 - April 8–9, 2026 Over the course of these three days, changes will be applied to all Serverless Containers namespaces in the fr-par region. While this operation is seamless most of the time, users may observe the following behaviors: - Namespaces will pass temporarily in "upgrading" status. This may take up to 15 minutes, depending on the number of resources inside the namespace. During this time, all write operations on the namespace (update namespace, create container, update container, delete container, etc.) will be impossible. Read operations will work as usual. - Container instances will be created. This is mandatory to ensure the containers are working properly. If a container fails to start, the "status" field will change to "error", and the "error_message" field will show the error, so users can fix it. During that process, users could see multiple instances of their container running, even if it's configured with max_scale = 1, and even if there is no incoming traffic. The Container will downscale as soon as the operation is over. - Long running requests made during this operation may fail, as we roll out Container instances. - Crons might be triggered multiple times during the operation. Crons with frequent schedules (such as every minute) might be more impacted. Please note that during this process, unless the containers cannot start because of an applicative error, the containers will always be reachable. This process is mandatory to prepare a seamless upgrade to the new v1 API, which will bring enhanced features and improvements. More details here: https://www.scaleway.com/en/docs/serverless-containers/reference-content/v1-migration-guide/ Thank you for your understanding, and we apologize for any inconvenience this may cause.

[Serverless Containers] - [fr-par] - mandatory operation to prepare for new v1 API (2/2)

Apr <var data-var='date'> 7</var>, <var data-var='time'>13:48</var> CEST Resolved - This incident has been resolved.Apr <var data-var='date'> 7</var>, <var data-var='time'>10:46</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 7</var>, <var data-var='time'>10:02</var> CEST Investigating - Customers may experience a high error rate on the Container Registry API.

[Container Registry] - [nl-ams]- High error rate on registry API

Apr <var data-var='date'> 6</var>, <var data-var='time'>10:18</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'>23</var>, <var data-var='time'>11:43</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>23</var>, <var data-var='time'>11:25</var> CET Investigating - Some querier pods are not restarting after Kubernetes upgrade, causing errors when querying Scaleway Logs Datasources. This may impact the ability to view and analyze logs.

[Cockpit] - [nl-ams] - errors on query for Scaleway Logs Datasources

Apr <var data-var='date'> 6</var>, <var data-var='time'>10:16</var> CEST Resolved - This incident has been resolved.Feb <var data-var='date'>24</var>, <var data-var='time'>16:48</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>24</var>, <var data-var='time'>09:46</var> CET Investigating - We have identified an issue on resource usage ingestion. The monthly ressource usage may be slightly inaccurate due to a delay in 24/02/2026 data processing.

[Cockpit] - Resource usage issue

Apr <var data-var='date'> 6</var>, <var data-var='time'>10:13</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'>26</var>, <var data-var='time'>17:12</var> CET Update - The issue has been mitigated, and we are investigating its root cause.Mar <var data-var='date'>26</var>, <var data-var='time'>17:04</var> CET Investigating - We are currently experiencing a partial outage affecting the Audit Trail API in the fr-par region. This may impact your ability to access or use the Audit Trail service. Customers may see 503 responses on some requests to the audit trail API, but no events are being lost.

[Audit Trail] - [fr-par] - API Partial Outage

Apr <var data-var='date'> 5</var>, <var data-var='time'>00:10</var> CEST Resolved - Switch has been replaced network is up for the Rack D39Apr <var data-var='date'> 4</var>, <var data-var='time'>21:15</var> CEST Identified - The Switch is currently down and is being replaced.Apr <var data-var='date'> 4</var>, <var data-var='time'>19:41</var> CEST Investigating - We have detected that public switches were down in DC5 Room 1 1 Rack D39. Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.

[DC5] Public switch issue in DC5 Room 1 1 Rack D39

Apr <var data-var='date'> 3</var>, <var data-var='time'>18:21</var> CEST Resolved - This incident has been resolved.Apr <var data-var='date'> 3</var>, <var data-var='time'>11:47</var> CEST Investigating - An incident is currently occurring on the Windows systems : - Windows 2019 Hyper-V - Windows 2019 Standard - Windows 2019 Datacenter - Windows 2022 Standard - Windows 2022 Datacenter We are currently investigating this issue.

[DDBX]-Installation broken for windows 2019/2022

Apr <var data-var='date'> 3</var>, <var data-var='time'>18:21</var> CEST Resolved - The issue has been resolved. Please contact our support team if you have any issue with our SAN.Apr <var data-var='date'> 2</var>, <var data-var='time'>14:27</var> CEST Identified - The RAID is currently being rebuilt. An operation to recover the service is underway. The service should be back tomorrow if everything goes smoothly.Mar <var data-var='date'>31</var>, <var data-var='time'>15:18</var> CEST Update - We are continuing to investigate this issue.Mar <var data-var='date'>31</var>, <var data-var='time'>15:04</var> CEST Investigating - Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration. We are attempting to recover data using a spare server.

[RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure

Apr <var data-var='date'> 2</var>, <var data-var='time'>18:00</var> CEST Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 2</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 1</var>, <var data-var='time'>10:57</var> CEST Scheduled - A scheduled operation will take place on our observability product, Cockpit, in the PL-WAW region. Service resilience and performance enhancement by enabling zone-aware replication in Grafana Mimir. After the migration, data storage and query processing will be distributed among the different Availability Zones (multi-AZ configuration).

[Observability]-[PL-WAW]-Migration Mimir

Apr <var data-var='date'> 2</var>, <var data-var='time'>15:55</var> CEST Investigating - Some customers paying by card may experience a display issue where the invoice shows "unpaid" even though it has been paid. We apologize for any inconvenience this may cause.

[PAYMENT] - Payment result handling issue

Apr <var data-var='date'> 1</var>, <var data-var='time'>17:12</var> CEST Resolved - During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).

[TEM] Increase latency and timeout error for email ingestion

Apr <var data-var='date'> 1</var>, <var data-var='time'>17:00</var> CEST Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 1</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>24</var>, <var data-var='time'>10:46</var> CET Scheduled - On April 1st (between 8 AM and 5 PM UTC), we will perform a mandatory operation in the fr-par region to prepare for the upcoming v1 API (coming soon). This operation will be carried out in two maintenance windows: - April 1, 2026 - April 8–9, 2026 Over the course of these three days, changes will be applied to all Serverless Containers namespaces in the fr-par region. While this operation is seamless most of the time, users may observe the following behaviors: - Namespaces will pass temporarily in "upgrading" status. This may take up to 15 minutes, depending on the number of resources inside the namespace. During this time, all write operations on the namespace (update namespace, create container, update container, delete container, etc.) will be impossible. Read operations will work as usual. - Container instances will be created. This is mandatory to ensure the containers are working properly. If a container fails to start, the "status" field will change to "error", and the "error_message" field will show the error, so users can fix it. During that process, users could see multiple instances of their container running, even if it's configured with max_scale = 1, and even if there is no incoming traffic. The Container will downscale as soon as the operation is over. - Long running requests made during this operation may fail, as we roll out Container instances. - Crons might be triggered multiple times during the operation. Crons with frequent schedules (such as every minute) might be more impacted. Please note that during this process, unless the containers cannot start because of an applicative error, the containers will always be reachable. This process is mandatory to prepare a seamless upgrade to the new v1 API, which will bring enhanced features and improvements. More details here: https://www.scaleway.com/en/docs/serverless-containers/reference-content/v1-migration-guide/ Thank you for your understanding, and we apologize for any inconvenience this may cause.

[Serverless Containers] - [fr-par] - mandatory operation to prepare for new v1 API (1/2)

Apr <var data-var='date'> 1</var>, <var data-var='time'>13:30</var> CEST Completed - Due to an issue encountered during the Kubernetes cluster update, the update has been postponed. The Saagie platform remains fully functional. A new intervention date will be communicated to you very soon.Apr <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 1</var>, <var data-var='time'>10:36</var> CEST Scheduled - As part of our continuous improvement efforts, a scheduled maintenance operation will be carried out to upgrade the SAAGIE Product-3-BV infrastructure to Kubernetes version 1.32. 📅 Date: Wednesday, April 1st, ⏰ Time: from 12:00 AM to 2:30 PM ⚠️ Impact: A service interruption is expected during the maintenance window. Services hosted on the platform may be temporarily unavailable. We kindly ask you to take the necessary measures to minimize the impact on your activities. Our teams will remain fully mobilized to ensure the maintenance is carried out smoothly and that services are restored as quickly as possible. If you have any problems accessing our services, send us a message at http://support.saagie.com, and we'll be happy to help!

[SAAGIE Product-3-BV] - Scheduled Maintenance Notice –  Kubernetes Infrastructure 1.32

Mar <var data-var='date'>31</var>, <var data-var='time'>15:42</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>14:49</var> CEST Identified - IPV6 connectivity is currently unavailable on the platform pf-012.whm.fr-par.scw.cloud. This may affect services relying on IPV6 addresses. We have identified the cause and are working on a resolution.Mar <var data-var='date'>31</var>, <var data-var='time'>11:19</var> CEST Investigating - IPV6 connectivity is currently unavailable. This may affect services relying on IPV6 addresses.

[WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud

Mar <var data-var='date'>30</var>, <var data-var='time'>17:45</var> CEST Resolved - Start from 30 march 2026 at 15h53 CET, Kapsule cluster creation was not possible. The incident was resolved 30 march 2026 at 17h04.

[Kapsule & Kosmos] - [FR-PAR] Cannot create cluster

Mar <var data-var='date'>27</var>, <var data-var='time'>13:45</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'>27</var>, <var data-var='time'>12:17</var> CET Investigating - New deployments cannot be created at this time. Starting existing deployments may also result in failure.

Is Scaleway down?

Scaleway status is DEGRADED

Components with issues

Lastest published events

[Observability]-[NL-AMS]-Migration Mimir

[Instance Orchestration] - [pl-waw] Instance orchestrations APIs may encounter failures

[Dedibackup] - DC3 - 500 errors on Dedibackup

Scaleway Services, Components and Regions

Recent Scaleway events

[PAR][NETWORK] Upgrade Backbone routers

[Observability]-[FR-PAR]-Migration Mimir

[Observability]-[NL-AMS]-Migration Mimir

[Instance Orchestration] - [pl-waw] Instance orchestrations APIs may encounter failures

[Dedibackup] - DC3 - 500 errors on Dedibackup

[OBJS] - [PAR] - Lifecycle Job Execution

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Is Scaleway down?

Scaleway status is DEGRADED

Components with issues

Lastest published events

[Observability]-[NL-AMS]-Migration Mimir

[Instance Orchestration] - [pl-waw] Instance orchestrations APIs may encounter failures

[Dedibackup] - DC3 - 500 errors on Dedibackup

Scaleway Services, Components and Regions

Recent Scaleway events

[PAR][NETWORK] Upgrade Backbone routers

[Observability]-[FR-PAR]-Migration Mimir

[Observability]-[NL-AMS]-Migration Mimir

[Instance Orchestration] - [pl-waw] Instance orchestrations APIs may encounter failures

[Dedibackup] - DC3 - 500 errors on Dedibackup

[OBJS] - [PAR] - Lifecycle Job Execution

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!