THIS IS A SCHEDULED EVENT Jul <var data-var='date'>15</var>, <var data-var='time'>10:00</var> - <var data-var='time'>10:01</var> CEST Jul <var data-var='date'> 3</var>, <var data-var='time'>10:30</var> CEST Scheduled - Overview On Wednesday, July 15th, 2026, we will implement a breaking change to the Secret Manager API as part of our permission system migration. Impact Before July 15th : If the user has permissions for all current and future projects: Neither organization_id nor project_id is required. If the user has permissions for all projects or only specific projects: The project_id is required. After  July 15th : If the user has permissions for all current and future projects: The organization_id is required and sufficient. If the user has permissions for all projects or only specific projects: The project_id is required (no change). Affected Services - Scaleway GitHub Action - No impact - External Secrets Operator - No impact - Direct API integrations - Update required Timeline - Date: Wednesday, July 15th, 2026 - Duration: Immediate effect (no downtime expected) - Status: Planned Support Our team is available to assist with any questions regarding this migration. Please contact support through your usual channels.

[Secret Manager] - Permission Migration

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>15</var>, <var data-var='time'>05:00</var> - <var data-var='time'>08:00</var> CEST Jun <var data-var='date'>29</var>, <var data-var='time'>17:13</var> CEST Scheduled - We will be performing a planned maintenance on one of our Dedibox routers located in the Amsterdam IMDC data center. The maintenance will take place 15th of July 2026 between 05:00 to 8:00 CET time. Expect multiples impacts during this maintenance window. This router is the public gateway of the following racks in AMS1 Dedibox Fabric : - 6.12.17 - 6.12.22 - 6.12.29 - 6.12.60 - 6.12.67 - 6.12.71 - 6.12.72 - 6.12.73 - 6.12.74 Customers having servers in these racks should expect Public traffic impact. RPN should not be impacted at any time. We are taking all necessary measures to minimize disruption and ensure a swift return to normal operations.

AMS1 - Dedibox Public Router Replacement

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>8</var>, <var data-var='time'>09:00</var> - <var data-var='time'>12:00</var> CEST Jul <var data-var='date'> 6</var>, <var data-var='time'>17:01</var> CEST Scheduled - Due to multiple errors observed on the uplink of the public switch located in rack DC2 / S301 / C9 We need to intervene promptly and carry out maintenance that will affect public connectivity. This operation is scheduled for 08 / 07 / 2026, starting at 09:00 CET and lasting until 12:00 CET. Several interruptions of the public network may occur during the maintenance window.

[DC2] Public switch maintenance Room 301 - Rack C9

Jul <var data-var='date'> 7</var>, <var data-var='time'>12:24</var> CEST Investigating - Customers may experience high latencies on File Storage in fr-par-1, we are currently investigating this issue.

[File Storage] - [fr-par-1] High latencies on File Storage

Jul <var data-var='date'> 7</var>, <var data-var='time'>11:55</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>09:15</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 7</var>, <var data-var='time'>09:07</var> CEST Investigating - We are currently experiencing an issue in the ams1 zone affecting the creation and upgrading of Public Gateways. Existing online gateways are not affected. Our engineering team is actively investigating, and we will provide updates as they become available.

[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways

Jul <var data-var='date'> 7</var>, <var data-var='time'>11:12</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>18:19</var> CEST Monitoring - The issue has been found and fixed. Duplicate billing emails were sent, especially during the domain direct purchase. Actual charges were processed only once. Jul <var data-var='date'> 6</var>, <var data-var='time'>13:36</var> CEST Investigating - Customers may receive duplicate email notifications for their purchase orders.

[Billing] - Duplicate email sent for Purchase Orders

Jul <var data-var='date'> 7</var>, <var data-var='time'>11:04</var> CEST Investigating - Instances that were restored through snapshots can produce new snapshots, but cannot restore those snapshots. We are currently investigating this issue.

[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances

Jul <var data-var='date'> 7</var>, <var data-var='time'>07:31</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>04:18</var> CEST Monitoring - Customers may experience high latencies on File Storage in fr-par-1 due to an internal component issue. The issue has been identified and resolved. We are monitoring the situation to ensure stability. Jul <var data-var='date'> 7</var>, <var data-var='time'>03:55</var> CEST Investigating - Customers may experience high latencies on File Storage in fr-par-1 due to an internal component issue.

[File Storage] - [fr-par-1] High latencies

Jul <var data-var='date'> 6</var>, <var data-var='time'>17:07</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>12:07</var> CEST Investigating - Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.

[Dedibox VPS] - [fr-par] servers locked in Paris location

Jul <var data-var='date'> 6</var>, <var data-var='time'>11:49</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 1</var>, <var data-var='time'>14:33</var> CEST Update - The issue has been fixed at 1:20 pm. Sorry for the inconvenience caused. Jul <var data-var='date'> 1</var>, <var data-var='time'>13:37</var> CEST Monitoring - Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component. The issue is currently being monitored and we are working to resolve it as quickly as possible. We apologize for any inconvenience this may cause. Jul <var data-var='date'> 1</var>, <var data-var='time'>11:58</var> CEST Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'> 1</var>, <var data-var='time'>11:57</var> CEST Update - Creations and deletions on Key Manager and Secret Manager may fail for some clients. Access to keys and secrets is not impacted. Our team is investigating the issue. Jul <var data-var='date'> 1</var>, <var data-var='time'>11:48</var> CEST Identified - Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component.

[Key Manager] - [fr-par] Request timeouts due to migration issue

Jul <var data-var='date'> 6</var>, <var data-var='time'>11:46</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 4</var>, <var data-var='time'>21:35</var> CEST Monitoring - Customers using b_ssd volume experienced high latencies from 18h25 to 18h30 UTC due to a network issue. sbs_5k and sbs_15k were NOT impacted.

[Block Storage] - [fr-par-2] High latencies on b_ssd volumes

Jul <var data-var='date'> 6</var>, <var data-var='time'>11:23</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>09:32</var> CEST Investigating - Customers experience a full outage of public connectivity on servers located in Hall 6, rack 6.12.19, ams1.

[Network infrastructure] - [nl-ams] Public switch h6-1219 is unreachable

Jul <var data-var='date'> 4</var>, <var data-var='time'>23:20</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 4</var>, <var data-var='time'>21:23</var> CEST Investigating - Customers may experience high latencies and errors on Block Storage volumes in fr-par-2 due to an issue on an internal component.

[Block Storage] - [fr-par-2] High latencies and errors on volumes

Jul <var data-var='date'> 3</var>, <var data-var='time'>12:21</var> CEST Investigating - Customers may experience transient 5xx errors when using the qwen3.6-35b-a3b model due to instabilities on an internal component.

[Generative APIs] - qwen3.6-35b-a3b model instabilities

Jul <var data-var='date'> 3</var>, <var data-var='time'>09:47</var> CEST Resolved - Customers may have experienced connectivity issues with their Dedibox VPS instances in the Paris region due to an internal infrastructure issue. The issue has been resolved and all services are now operating normally. Jul <var data-var='date'> 2</var>, <var data-var='time'>10:28</var> CEST Investigating - Customers may experience connectivity issues with their Dedibox VPS instances in the Paris region due to an internal infrastructure issue.

[Dedibox VPS] - VPS connectivity issues in Paris.

Jul <var data-var='date'> 2</var>, <var data-var='time'>16:33</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>09:55</var> CEST Investigating - Customers may experience difficulties querying Scaleway Metrics older than 12 hours.

[Cockpit] - [fr-par] Difficulties querying Scaleway Metrics

Jul <var data-var='date'> 2</var>, <var data-var='time'>12:30</var> CEST Resolved - Customers may experience flaky behavior on the Environmental Impact Availability Report and Environmental Dashboard due to an internal dependency.

[Environmental Footprint Usage] - flaky behavior on environmental impact availability report and environmental dashboard

Jul <var data-var='date'> 2</var>, <var data-var='time'>09:57</var> CEST Resolved - Customers may experience high latency on Block Storage volumes (only bssd) in the fr-par-2 region due to a slow response from an internal component.

[Block Storage - BSSD] - [fr-par-2] High latency on volumes

Jul <var data-var='date'> 1</var>, <var data-var='time'>14:31</var> CEST Resolved - The incident is fully solved since around 7h30 UTC on 2026-06-30. It was a side-effect of https://status.scaleway.com/incidents/0vtzpl5bklrh where cockpit metrics were lost on fr-par/pl-waw. There should have been no impact on your infrastructure. Jun <var data-var='date'>30</var>, <var data-var='time'>07:42</var> CEST Investigating - Customers may experience missing compute metrics on Instance Orchestration due to a failure on an internal component.

[Instance Orchestration] - [fr-par-1] Compute metrics lost on AZ

Jul <var data-var='date'> 1</var>, <var data-var='time'>13:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>11:25</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

[KAPSULE] force upgrades 1.32 clusters & pools

Jul <var data-var='date'> 1</var>, <var data-var='time'>11:40</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>25</var>, <var data-var='time'>11:42</var> CEST Investigating - Customers may experience degraded performance on their websites and email services hosted on the pf-012 platform due to high load on an internal component.

[WebHosting Elements] - [fr-par] High load on pf-012 platform

Jul <var data-var='date'> 1</var>, <var data-var='time'>11:35</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>17:03</var> CEST Update - Situation is now stable, we are closely monitoring situation on both members of HA pair. Jun <var data-var='date'>23</var>, <var data-var='time'>17:01</var> CEST Monitoring - Customers may experience iSCSI connection failures on Dedibox RPN-SAN HA HDD-18 in DC2/DC3. The issue has been identified and is currently being monitored. We apologize for any inconvenience caused and will provide further updates as soon as possible. Jun <var data-var='date'>23</var>, <var data-var='time'>08:56</var> CEST Investigating - Customers may iSCSI connections failures on Dedibox RPN-SAN HA HDD-18.

[Dedibox RPN-SAN] - [DC2/DC3] Storage failures on SAN HA pair HDD-18

Jul <var data-var='date'> 1</var>, <var data-var='time'>11:33</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>16</var>, <var data-var='time'>10:57</var> CEST Investigating - Customers may experience issues registering or validating domains on Transactional Email due to a validation error on an internal component.

[Transactional Email] - Global Issue on domain record validation

Jul <var data-var='date'> 1</var>, <var data-var='time'>11:29</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>18</var>, <var data-var='time'>01:43</var> CEST Monitoring - We scaled the infrastructure and added more observability to tackle this recurring performance issue. We'll monitor the situation closely. Jun <var data-var='date'>16</var>, <var data-var='time'>19:05</var> CEST Identified - Customers may experience issues when pushing to Container Registry.

[Registry] - [fr-par] Slowness and push issues

Jul <var data-var='date'> 1</var>, <var data-var='time'>11:06</var> CEST Resolved - A maintenance will be planned in July to replace the faulty device Jun <var data-var='date'>16</var>, <var data-var='time'>09:37</var> CEST Investigating - Some customers may have experienced network connectivity issues in AMS1 Room H6 Rack 6.12.17 6.12.29 6.12.60 6.12.67 and 6.12.71 to 6.12.75 We are investigating to know the root cause linked to this reboot.

Is Scaleway down?

Scaleway status is DEGRADED

Components with issues

Lastest published events

[File Storage] - [fr-par-1] High latencies on File Storage

[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways

[Billing] - Duplicate email sent for Purchase Orders

Scaleway Services, Components and Regions

Recent Scaleway events

[Secret Manager] - Permission Migration

AMS1 - Dedibox Public Router Replacement

[DC2] Public switch maintenance Room 301 - Rack C9

[File Storage] - [fr-par-1] High latencies on File Storage

[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways

[Billing] - Duplicate email sent for Purchase Orders

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Is Scaleway down?

Scaleway status is DEGRADED

Components with issues

Lastest published events

[File Storage] - [fr-par-1] High latencies on File Storage

[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways

[Billing] - Duplicate email sent for Purchase Orders

Scaleway Services, Components and Regions

Recent Scaleway events

[Secret Manager] - Permission Migration

AMS1 - Dedibox Public Router Replacement

[DC2] Public switch maintenance Room 301 - Rack C9

[File Storage] - [fr-par-1] High latencies on File Storage

[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways

[Billing] - Duplicate email sent for Purchase Orders

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!