THIS IS A SCHEDULED EVENT Oct <var data-var='date'>7</var>, <var data-var='time'>09:00</var> - <var data-var='time'>12:00</var> CEST Sep <var data-var='date'>25</var>, <var data-var='time'>14:30</var> CEST Scheduled - One of the two main routers will be taken out of service. During this period, the network connection will not be redundant in 2 Availability Zones in Paris region: PAR1, PAR3. No packet loss or latency changes are expected. Date: 07.10.2026 Time: 09:00 CEST Duration : 3hours

Scheduled maintenance of one of the core routers in the PAR region.

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>6</var>, <var data-var='time'>10:00</var> CEST &nbsp;-&nbsp; Oct <var data-var='date'>7</var>, <var data-var='time'>17:00</var> CEST Sep <var data-var='date'>29</var>, <var data-var='time'>15:33</var> CEST Scheduled - A maintenance operation on Kafka API, short time unavailability during this period on API. Active Kafka clusters won't be affected

[Kafka][fr-par][it-mil] scheduled maintenance on API

Oct <var data-var='date'> 5</var>, <var data-var='time'>20:14</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'> 5</var>, <var data-var='time'>09:52</var> CEST Investigating - Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.

[Dedibox VPS] - [fr-par] servers locked in Paris location

Oct <var data-var='date'> 5</var>, <var data-var='time'>18:07</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'> 5</var>, <var data-var='time'>17:17</var> CEST Investigating - There is currently an access issue on the 1004 platform. We are currently investigating the matter.

[Web Hosting] - Intermittent access on pf-1004 platform

Oct <var data-var='date'> 2</var>, <var data-var='time'>17:59</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'> 2</var>, <var data-var='time'>13:44</var> CEST Monitoring - Job runs can now be executed. Oct <var data-var='date'> 2</var>, <var data-var='time'>12:11</var> CEST Investigating - Customers can't execute jobs.  Job runs will be stuck in validated status.

[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed

Oct <var data-var='date'> 2</var>, <var data-var='time'>09:57</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>23</var>, <var data-var='time'>21:51</var> CEST Investigating - [18:30] Qwen3 235b model performance is degraded, a few timeouts have been observed [21:30] Performance is still sub-optimal but timeouts are mostly gone

[fr-par] Qwen 3 235B saturated

Oct <var data-var='date'> 2</var>, <var data-var='time'>09:46</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>26</var>, <var data-var='time'>20:25</var> CEST Investigating - We are observing an unexpected increase in 5xx error rate. Investigations are underway.

[GenAPI] gpt-oss error rate increase

Sep <var data-var='date'>30</var>, <var data-var='time'>21:59</var> CEST Resolved - The incident has been resolved and the IP is no longer blacklisted. Sep <var data-var='date'>30</var>, <var data-var='time'>21:47</var> CEST Identified - The IP address 51.159.124.109 has been blacklisted by Spamhaus.

[TEM] - TEM IP address blacklist

Sep <var data-var='date'>30</var>, <var data-var='time'>16:48</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>11:42</var> CEST Identified - Services have recovered, we are investigating, but there should not be any user facing impacts anymore. Sep <var data-var='date'>30</var>, <var data-var='time'>11:41</var> CEST Update - We are continuing to investigate this issue. Sep <var data-var='date'>30</var>, <var data-var='time'>11:35</var> CEST Investigating - Account API is down. Console may be unusable

[Account] - Global - Account API Down

Sep <var data-var='date'>30</var>, <var data-var='time'>14:25</var> CEST Resolved - Backup services have been restored and are now available. Sep <var data-var='date'>30</var>, <var data-var='time'>11:10</var> CEST Identified - [03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.

[Serverless SQL DB] - [fr-par] Daily backup didn't work last night

Sep <var data-var='date'>30</var>, <var data-var='time'>09:22</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>28</var>, <var data-var='time'>15:41</var> CEST Monitoring - The issue has been identified, fixes have been deployed, we're back to the nominal state, monitoring. Sep <var data-var='date'>28</var>, <var data-var='time'>10:49</var> CEST Investigating - Since the 25/09 (last friday), the S3 pl-waw region is overloaded with operations. We're currently working to mitigate that.

[OBJS] pl-waw: Operations are slow

Sep <var data-var='date'>29</var>, <var data-var='time'>15:44</var> CEST Monitoring - We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation

[FR-PAR] Network perturbations

Sep <var data-var='date'>29</var>, <var data-var='time'>13:38</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>09:49</var> CEST Update - We are continuing to investigate this issue. Sep <var data-var='date'>29</var>, <var data-var='time'>09:41</var> CEST Investigating - The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable. At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more information becomes available.

RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71

Sep <var data-var='date'>29</var>, <var data-var='time'>10:48</var> CEST Resolved - A network offload of traffic caused some transient issues, the offload was stopped in order to recover all services. Sep <var data-var='date'>29</var>, <var data-var='time'>10:29</var> CEST Investigating - Instabilities when contacting Scaleway APIs

[AGWX] Stabilities issues in fr-par

Sep <var data-var='date'>28</var>, <var data-var='time'>15:48</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>25</var>, <var data-var='time'>15:45</var> CEST Identified - Edge Services may return truncated HTTP content due to a faulty cache server. The incident is mitigated.

[EDGE] Faulty cache server

Sep <var data-var='date'>28</var>, <var data-var='time'>15:47</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 2</var>, <var data-var='time'>15:58</var> CEST Update - We are continuing to monitor for any further issues. Sep <var data-var='date'> 2</var>, <var data-var='time'>15:44</var> CEST Monitoring - Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No action is required on your end.

[VPC] Network Connectivity issues in pl-waw-3

Sep <var data-var='date'>28</var>, <var data-var='time'>15:46</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>30</var>, <var data-var='time'>12:06</var> CEST Identified - Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.

[Dedibackup] - [DC3] - dedibackup unavalaible - 500 error

Sep <var data-var='date'>28</var>, <var data-var='time'>15:45</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>18:06</var> CEST Monitoring - Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.

[fr-par]  Site-to-site VPN configuration issue

Sep <var data-var='date'>28</var>, <var data-var='time'>15:06</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>10</var>, <var data-var='time'>12:06</var> CEST Investigating - [09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00] The incident has been mitigated and response times are back to normal

[generative-apis] - [fr-par ] - gemma4 unhealthy

Sep <var data-var='date'>28</var>, <var data-var='time'>11:46</var> CEST Identified - Incident is resolved, we are still monitoring to make sure that everything runs smoothly Sep <var data-var='date'>28</var>, <var data-var='time'>11:46</var> CEST Investigating - Some users report errors in custom metrics ingestion since 2026-09-16 We are investigating to find out the scope of the incident.

[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported

Sep <var data-var='date'>24</var>, <var data-var='time'>10:39</var> CEST Resolved - The latest version of rescue operator was not deployed to the nl-ams and fr-par regions following the latest changes to the already-deployed Provisioner. This caused installation issues for both Linux and ESXi operating systems.

[Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata

Sep <var data-var='date'>23</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>23</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 9</var>, <var data-var='time'>16:08</var> CEST Scheduled - One of the two main routers will be taken out of service. During this period, the network connection will not be redundant in 2 Availability Zones in Paris region: PAR1, PAR3. No packet loss or latency changes are expected.

[FR-PAR] Scheduled maintenance of one of the core routers in the PAR region.

Sep <var data-var='date'>22</var>, <var data-var='time'>16:57</var> CEST Resolved - [10:34] During 3 minutes requests sent to the gpt-oss-120b could not be processed leading to 502 HTTP errors responses [10:37] Service back to normal. gpt-oss-120b able to process requests

[GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness

Sep <var data-var='date'>22</var>, <var data-var='time'>15:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>22</var>, <var data-var='time'>14:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>21</var>, <var data-var='time'>17:52</var> CEST Update - We will be undergoing scheduled maintenance during this time. Sep <var data-var='date'>21</var>, <var data-var='time'>16:29</var> CEST Scheduled - On September 22nd, between 14:00 and 15:00, we will perform maintenance on cPanel platforms 1006, 1010, 013 and 1007. During this time, a service interruption of up to 10 minutes may occur.

Scheduled Maintenance – Web Hosting Elements

Sep <var data-var='date'>22</var>, <var data-var='time'>09:21</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>18</var>, <var data-var='time'>15:45</var> CEST Monitoring - A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01. The service is now up for the clients using this node We are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.

Is Scaleway down?

Scaleway status is DEGRADED

Components with issues

Lastest published events

[Dedibox VPS] - [fr-par] servers locked in Paris location

[Web Hosting] - Intermittent access on pf-1004 platform

[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed

Scaleway Services, Components and Regions

Recent Scaleway events

Scheduled maintenance of one of the core routers in the PAR region.

[Kafka][fr-par][it-mil] scheduled maintenance on API

[Dedibox VPS] - [fr-par] servers locked in Paris location

[Web Hosting] - Intermittent access on pf-1004 platform

[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed

[fr-par] Qwen 3 235B saturated