Jan <var data-var='date'> 6</var>, <var data-var='time'>22:11</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'> 6</var>, <var data-var='time'>19:40</var> UTC Update - We are continuing to investigate this issue.Jan <var data-var='date'> 6</var>, <var data-var='time'>19:34</var> UTC Investigating - We are currently investigating this issue.

Degraded performance

Apr <var data-var='date'>26</var>, <var data-var='time'>20:01</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'>26</var>, <var data-var='time'>19:24</var> UTC Investigating - We are currently investigating this issue.

Site Outage

Mar <var data-var='date'>19</var>, <var data-var='time'>13:22</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>19</var>, <var data-var='time'>12:37</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>19</var>, <var data-var='time'>10:08</var> UTC Investigating - Nucleus and Data Engine is currently experiencing degraded performance. Pages and queries will take longer to respond than usual.

Nucleus Degraded Performance

Jan <var data-var='date'>16</var>, <var data-var='time'>02:13</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>15</var>, <var data-var='time'>19:55</var> UTC Update - Confirmed that the issue has been resolved.Jan <var data-var='date'>15</var>, <var data-var='time'>19:55</var> UTC Update - Cloudflare has implemented a fix and seems to be resolving any certificate issues.Jan <var data-var='date'>15</var>, <var data-var='time'>19:54</var> UTC Investigating - We are currently investigating this issue.

Cloudflare Outage

Nov <var data-var='date'>20</var>, <var data-var='time'>20:31</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>20</var>, <var data-var='time'>20:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>20</var>, <var data-var='time'>19:59</var> UTC Investigating - We are currently investigating an application issue. We will post updates shortly.

Donovan Web Application Outage

Oct <var data-var='date'>23</var>, <var data-var='time'>20:38</var> UTC Resolved - This incident has been resolved.Oct <var data-var='date'>23</var>, <var data-var='time'>20:25</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>23</var>, <var data-var='time'>19:29</var> UTC Investigating - We are currently investigating an issue, some operations are experiencing high latency or are failing.

Sep <var data-var='date'>19</var>, <var data-var='time'>17:50</var> UTC Resolved - This incident has been resolved.Sep <var data-var='date'>19</var>, <var data-var='time'>00:52</var> UTC Update - We are continuing to monitor for any further issues.Sep <var data-var='date'>19</var>, <var data-var='time'>00:30</var> UTC Monitoring - A temporary fix has been implemented and we are monitoring the status of the platformSep <var data-var='date'>18</var>, <var data-var='time'>23:25</var> UTC Update - We are continuing to work on mitigating the issue. Our website is experiencing a technical issue with the hosting provider. Current ETA for resolution is ~2 hours, or around 6:30 PT.Sep <var data-var='date'>18</var>, <var data-var='time'>19:09</var> UTC Identified - We are seeing elevated error rates with our cloud provider. We are currently investigating the issue.Sep <var data-var='date'>18</var>, <var data-var='time'>18:35</var> UTC Investigating - We are currently investigating this issue.

Elevated Error Rate

Jun <var data-var='date'> 8</var>, <var data-var='time'>02:30</var> UTC Completed - The scheduled maintenance has been completed.Jun <var data-var='date'> 8</var>, <var data-var='time'>02:11</var> UTC Update - We are continuing to verify the maintenance items.Jun <var data-var='date'> 8</var>, <var data-var='time'>02:10</var> UTC Verifying - Verification is currently underway for the maintenance items.Jun <var data-var='date'> 8</var>, <var data-var='time'>01:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May <var data-var='date'>31</var>, <var data-var='time'>20:18</var> UTC Scheduled - On 6:30PM PT 6/7/2023, the Scale web application will enter into an expected 60 minute maintenance window to update our database infrastructure. During this maintenance window, the following will not work: Web Application / Dashboard for Reviewing and Auditing Tasks Task Submission and Retrieval API Task-related callbacks will be queued and sent after the maintenance window has been closed. We will be sharing updates on our Scale Status page found here: https://status.scale.com

Platform Maintenance

May <var data-var='date'>18</var>, <var data-var='time'>17:48</var> UTC Completed - The scheduled maintenance has been completed.May <var data-var='date'>18</var>, <var data-var='time'>16:50</var> UTC Verifying - Verification is currently underway for the maintenance items.May <var data-var='date'>18</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May <var data-var='date'>12</var>, <var data-var='time'>21:38</var> UTC Scheduled - On 9AM PT 5/18/2023, the Scale web application will enter into an expected 2 hour maintenance window to update our database infrastructure. We do not expect any downtime, however you may experience slowness across all dashboard functions such as auditing and viewing tasks, in addition to creating and retrieving tasks using our api. Task-related callbacks may be queued and sent later. We will be sharing updates on our Scale Status page found here: https://status.scale.com

May <var data-var='date'>17</var>, <var data-var='time'>00:27</var> UTC Resolved - The Spellbook application is fully back up and operational.May <var data-var='date'>16</var>, <var data-var='time'>23:48</var> UTC Update - The fix for the deployment is in progress now.May <var data-var='date'>16</var>, <var data-var='time'>23:12</var> UTC Identified - We have identified a platform issue impacting all Spellbook applications. Applications will not appear in the UI or be available over the API. We are deploying a fix for this issue.

Spellbook Application Error

Apr <var data-var='date'>28</var>, <var data-var='time'>17:40</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'>28</var>, <var data-var='time'>15:59</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>28</var>, <var data-var='time'>14:26</var> UTC Investigating - We are currently investigating this issue.

Catalog Forge Platform Unresponsive

Mar <var data-var='date'>30</var>, <var data-var='time'>14:30</var> UTC Resolved - There was an outage with a service that manages the metadata for models from 7:06am PT to 7:50am PT. It prevented model services from starting up new pods. ML services that received security updates, deployed a new version, or attempted to scale up were impacted. There was an additional 8 to 12 minutes of service degradation after restoring the impacted ML services to catch up on missed requests.

ML Pod Startup Failures

Mar <var data-var='date'>11</var>, <var data-var='time'>12:34</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>11</var>, <var data-var='time'>12:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>11</var>, <var data-var='time'>10:58</var> UTC Investigating - We are currently investigating this issue.

Mar <var data-var='date'> 4</var>, <var data-var='time'>01:41</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 4</var>, <var data-var='time'>00:15</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 3</var>, <var data-var='time'>23:59</var> UTC Investigating - We are currently investigating this issue.

Elevated latencies

Mar <var data-var='date'> 3</var>, <var data-var='time'>02:45</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 3</var>, <var data-var='time'>01:30</var> UTC Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.

Elevated API Error Rates

Feb <var data-var='date'>15</var>, <var data-var='time'>03:30</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>15</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 9</var>, <var data-var='time'>23:33</var> UTC Scheduled - On 7PM PT 2/14/2023, the Scale web application will enter into an expected 30 minute maintenance window to update our database infrastructure. During this maintenance window, the following may not work: Web Application / Dashboard for Reviewing and Auditing Tasks Task Submission and Retrieval API Task-related callbacks may be queued and sent after the maintenance window has been closed. We will be sharing updates on our Scale Status page found here: https://status.scale.com

Jan <var data-var='date'>27</var>, <var data-var='time'>20:57</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>27</var>, <var data-var='time'>20:42</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>27</var>, <var data-var='time'>19:31</var> UTC Investigating - We are currently investigating this issue.

Catalog Forge slow or unresponsive

Jan <var data-var='date'>12</var>, <var data-var='time'>23:52</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>12</var>, <var data-var='time'>23:40</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>12</var>, <var data-var='time'>23:31</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance

Jan <var data-var='date'>10</var>, <var data-var='time'>19:01</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>10</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'> 9</var>, <var data-var='time'>23:20</var> UTC Update - We're moving the maintenance to 10AM PST 1/10/2023.Jan <var data-var='date'> 6</var>, <var data-var='time'>17:45</var> UTC Scheduled - On 9PM PST 1/10/2023, the Scale web application will enter into an expected 30 minute maintenance window to update our database infrastructure. During this maintenance window, the following will not work: Web Application / Dashboard for Reviewing and Auditing 3D Tasks 3D Task Submission and Retrieval API 3D Task-related callbacks will be queued and sent after the maintenance window has been closed. We will be sharing updates on our Scale Status page found here: https://status.scale.com

Dec <var data-var='date'>30</var>, <var data-var='time'>00:32</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>29</var>, <var data-var='time'>22:36</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'>29</var>, <var data-var='time'>11:57</var> UTC Identified - Many users may still be experiencing slow application loading times and less responsiveness. We have identified that our database has been experiencing internal issues and are continuing to work to resolve them. We have made efforts to mitigate the impact caused and have tuned our database to optimize for the current situation.Dec <var data-var='date'>29</var>, <var data-var='time'>07:08</var> UTC Investigating - We are currently investigating this issue.

Degraded Site Performance

Dec <var data-var='date'>29</var>, <var data-var='time'>19:00</var> UTC Resolved - Networking issue with ML infra.

ML Inference Failures

Dec <var data-var='date'>13</var>, <var data-var='time'>21:28</var> UTC Completed - We are postponing the maintenance on the Scale web application originally planned for 9PM PT 12/14/2022, to early next year.Dec <var data-var='date'> 9</var>, <var data-var='time'>21:11</var> UTC Update - We will be undergoing scheduled maintenance during this time.Dec <var data-var='date'> 9</var>, <var data-var='time'>21:11</var> UTC Scheduled - On 9PM PT 12/14/2022, the Scale web application will enter into an expected 30 minute maintenance window to update our database infrastructure. During this maintenance window, the following will not work: - Web Application / Dashboard for Reviewing and Auditing 3D Tasks - 3D Task Submission and Retrieval API 3D Task-related callbacks will be queued and sent after the maintenance window has been closed. We will be sharing updates on our Scale Status page found here: https://status.scale.com

Dec <var data-var='date'> 1</var>, <var data-var='time'>12:27</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'> 1</var>, <var data-var='time'>12:13</var> UTC Update - We are continuing to monitor for any further issues.Dec <var data-var='date'> 1</var>, <var data-var='time'>11:52</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'> 1</var>, <var data-var='time'>11:41</var> UTC Update - We are continuing to investigate this issue.Dec <var data-var='date'> 1</var>, <var data-var='time'>08:42</var> UTC Investigating - We are currently investigating this issue.

Platform slow or unresponsive

Nov <var data-var='date'>27</var>, <var data-var='time'>14:09</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>27</var>, <var data-var='time'>13:24</var> UTC Investigating - We are seeing elevated error rates that may indicate a slow or unresponsive platform. We are currently investigating the issue.

Platform Slow or Unresponsive

Nov <var data-var='date'>23</var>, <var data-var='time'>18:15</var> UTC Resolved - Incident has been resolved.Nov <var data-var='date'>23</var>, <var data-var='time'>17:06</var> UTC Update - We are continuing to investigate this issue.Nov <var data-var='date'>23</var>, <var data-var='time'>17:04</var> UTC Investigating - We are currently investigating this issue.

Is Scale AI down?

Scale AI status is UP

Lastest published events

Degraded performance

Site Outage

Nucleus Degraded Performance

Scale AI Services, Components and Regions

Recent Scale AI events

Degraded performance

Site Outage

Nucleus Degraded Performance

Cloudflare Outage

Donovan Web Application Outage

Site Outage

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Is Scale AI down?

Scale AI status is UP

Lastest published events

Degraded performance

Site Outage

Nucleus Degraded Performance

Scale AI Services, Components and Regions

Recent Scale AI events

Degraded performance

Site Outage

Nucleus Degraded Performance

Cloudflare Outage

Donovan Web Application Outage

Site Outage

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Get your FREE account now,
5 monitors included!