Sep <var data-var='date'>23</var>, <var data-var='time'>11:53</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>23</var>, <var data-var='time'>11:38</var> UTC Update - We are continuing to monitor for any further issues. Sep <var data-var='date'>23</var>, <var data-var='time'>11:23</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>23</var>, <var data-var='time'>11:12</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>23</var>, <var data-var='time'>10:57</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>23</var>, <var data-var='time'>10:54</var> UTC Investigating - We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.

Content Agent - Elevated error rates

Sep <var data-var='date'>22</var>, <var data-var='time'>10:02</var> UTC Resolved - The incident has been resolved. Further optimization work is planned as part of a broader effort. Sep <var data-var='date'>22</var>, <var data-var='time'>09:33</var> UTC Monitoring - We have identified the core issue and planning to roll out a set of updates to mitigate the problem. Studio performance should not be affected anymore. We are monitoring the incident now. Sep <var data-var='date'>22</var>, <var data-var='time'>09:15</var> UTC Update - We have had another occurrence of listener latency. We are continuing to investigate the issue. Sep <var data-var='date'>22</var>, <var data-var='time'>09:05</var> UTC Update - The issue should not affect the performance of any Studios anymore. We are continuing to investigate the issue. Sep <var data-var='date'>22</var>, <var data-var='time'>08:45</var> UTC Update - We are currently continuing to investigate the issue. Sep <var data-var='date'>22</var>, <var data-var='time'>08:27</var> UTC Investigating - We are currently investigating an issue where elevated listener latency may result in slower performance and lag within Sanity Studio for a small subset of customers. Our team is actively working to identify the root cause and mitigate the impact. Issue starting around 7:40 UTC. We’ll provide further updates as more information becomes available.

Elevated listener latency impacting Studio performance

Sep <var data-var='date'>15</var>, <var data-var='time'>12:21</var> UTC Resolved - This incident has been resolved. Error rates have returned to normal. Sep <var data-var='date'>15</var>, <var data-var='time'>12:15</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>15</var>, <var data-var='time'>12:12</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>15</var>, <var data-var='time'>11:48</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>15</var>, <var data-var='time'>11:48</var> UTC Update - We are investigating elevated error rates affecting write requests (mutations) for a subset of projects, starting at approximately 11:20 UTC today. Affected users may see intermittent errors or slower response times when creating, updating, or publishing documents, including from Sanity Studio. Sep <var data-var='date'>15</var>, <var data-var='time'>11:46</var> UTC Investigating - Some of our users may be experiencing an elevated level of API errors. We are currently looking into the issue.

Elevated API Errors

Sep <var data-var='date'> 1</var>, <var data-var='time'>07:46</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'> 1</var>, <var data-var='time'>07:35</var> UTC Monitoring - The fix has been deployed and the payment form is restored. We're verifying the affected flows and monitoring for any further issues. Sep <var data-var='date'> 1</var>, <var data-var='time'>07:31</var> UTC Identified - We've identified an issue preventing the payment form from loading in Manage. Customers without a saved card are currently unable to add a payment method or upgrade their plan. Existing subscriptions and saved payment methods are not affected. The cause has been identified and a fix is being deployed. We'll post an update once it's live.

Payment form not loading in Manage

Aug <var data-var='date'>27</var>, <var data-var='time'>04:30</var> UTC Resolved - Starting at approximating 6:33 UTC , we saw elevated error rates (HTTP 5xx) on requests to the Embeddings Index service. The issue was identified and resolved at roughly 7:16 UTC.

Elevated Embedding Index Error Rates

Aug <var data-var='date'>26</var>, <var data-var='time'>08:00</var> UTC Resolved - Starting at approximating 19:51 UTC, we saw elevated error rates (HTTP 5xx) on requests to the Embeddings Index, Agent Actions and AI Assist services. The issue was identified and resolved at roughly 20:32 UTC.

Elevated Embedding Index and Agentic flows Error Rates

Aug <var data-var='date'>20</var>, <var data-var='time'>14:33</var> UTC Resolved - Starting at approximately 13:05–13:45 UTC, we saw elevated API error rates for a small subset of customers due to intermittent timeouts on API requests. The issue has been identified and resolved.

Elevated API error rate

Aug <var data-var='date'>17</var>, <var data-var='time'>07:45</var> UTC Resolved - Some customers experienced intermittent Studio connectivity issues between approximately 07:25 and 07:45 UTC on August 17. The issue has been resolved and services have returned to normal operation.

Intermittent Studio connectivity issues for some customers

Aug <var data-var='date'>14</var>, <var data-var='time'>15:32</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>14:53</var> UTC Monitoring - A fix was implemented and service rates returned to normal at 14:40 UTC. The period of elevated error rates was identified to have started at 14:34 UTC. We are continuing to monitor. Aug <var data-var='date'>14</var>, <var data-var='time'>14:46</var> UTC Investigating - Starting at approximately 14:30 UTC, we have seen elevated API and API CDN error rates. We are currently investigating the issue.

Elevated API and API CDN rates

Aug <var data-var='date'> 6</var>, <var data-var='time'>09:45</var> UTC Resolved - Between approximately 09:25 and 09:45 UTC on August 6, some requests to api.sanity.io and apicdn.sanity.io returned errors or timed out for a small subset of customers. The issue has been resolved and API services have returned to normal operation.

Elevated API and API CDN error rate for some customers

Jul <var data-var='date'>24</var>, <var data-var='time'>23:16</var> UTC Resolved - Between approximately 23:16 UTC on July 24 and 00:10 UTC on July 25, some requests for images and assets served from cdn.sanity.io returned errors or loaded slowly for users in North America and Europe. Image and asset delivery has since returned to normal operation. The Content APIs (api.sanity.io, apicdn.sanity.io) and Studio editing were not affected.

Elevated errors serving images and assets

Jul <var data-var='date'>22</var>, <var data-var='time'>21:30</var> UTC Resolved - Between 18:00 and 21:00 UTC, we experienced partial outages on the Live Content API in some regions. The incident is now resolved.

Partial Live Content API outages in some regions

Jul <var data-var='date'>22</var>, <var data-var='time'>18:05</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>22</var>, <var data-var='time'>15:37</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>14:12</var> UTC Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>22</var>, <var data-var='time'>13:04</var> UTC Identified - We've identified a recurrence of the issue affecting additional services. Our engineering team is actively implementing further mitigation and investigating the remaining impact. We will continue to provide updates as they become available. Jul <var data-var='date'>22</var>, <var data-var='time'>13:04</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>12:38</var> UTC Investigating - We have identified that the issue has recurred for some users after the earlier mitigation. Our engineering team is actively investigating the remaining connectivity issues and working to restore full service. We will continue to provide updates as more information becomes available. Jul <var data-var='date'>22</var>, <var data-var='time'>12:01</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>11:45</var> UTC Investigating - We are investigating reports of connectivity issues affecting Sanity Studio. Some users may experience the Studio getting stuck on "Trying to connect" or failing to load. Our engineering team is actively investigating the issue and we will provide updates as soon as more information is available.

Studio Connectivity Issues

Jul <var data-var='date'>21</var>, <var data-var='time'>19:22</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>21</var>, <var data-var='time'>18:11</var> UTC Monitoring - A fix has been implemented, and we are monitoring the results. Jul <var data-var='date'>21</var>, <var data-var='time'>16:32</var> UTC Investigating - We're currently investigating an issue where the Webhooks page fails to load webhook data. This does not affect webhook delivery. Webhooks configured on your project will continue to fire as expected.

Issue Viewing Webhooks

Jun <var data-var='date'>25</var>, <var data-var='time'>20:30</var> UTC Resolved - A small subset of customers experienced increased query latency and intermittent timeouts during this incident. Our engineering team identified the issue, implemented mitigations, and restored normal query performance. The incident has been resolved.

Query Performance Degradation for Some Customers

Jun <var data-var='date'>15</var>, <var data-var='time'>10:24</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>15</var>, <var data-var='time'>08:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>15</var>, <var data-var='time'>07:00</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>15</var>, <var data-var='time'>06:15</var> UTC Investigating - We are currently investigating an issue causing slower-than-expected query performance for some customers. A subset of users may experience increased latency when querying content. Our team is actively investigating the issue and working to mitigate the impact. We will provide further updates as more information becomes available.

Slow Query Performance for Some Customers

May <var data-var='date'>29</var>, <var data-var='time'>15:14</var> UTC Resolved - This incident has now been resolved. May <var data-var='date'>29</var>, <var data-var='time'>10:03</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>29</var>, <var data-var='time'>09:21</var> UTC Identified - The issue has been identified and we are working on a fix. May <var data-var='date'>29</var>, <var data-var='time'>09:19</var> UTC Investigating - We are aware of an issue with the Content Agent in Dashboard where a small number of responses in longer-running threads may not be delivered to the user. We are investigating and will provide an update shortly.

Content Agent - Delivery issue with some longer-running threads

May <var data-var='date'> 1</var>, <var data-var='time'>13:19</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 1</var>, <var data-var='time'>13:11</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 1</var>, <var data-var='time'>13:08</var> UTC Update - We are continuing to work on a fix for this issue. May <var data-var='date'> 1</var>, <var data-var='time'>12:49</var> UTC Update - We are continuing to work on a fix for this issue. May <var data-var='date'> 1</var>, <var data-var='time'>12:48</var> UTC Update - We’ve identified the issue affecting the MCP server (mcp.sanity.io) and are actively working on a fix. We’ll share another update as soon as we have more information. May <var data-var='date'> 1</var>, <var data-var='time'>12:46</var> UTC Identified - We are implementing a fix that should resolve the issue. May <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> UTC Investigating - Our MCP server (mcp.sanity.io) is currently inoperative, returning 500 errors and impacting access via tools like Claude and Cursor. We are working to restore functionality.

Sanity MCP Server Unavailability

Apr <var data-var='date'>14</var>, <var data-var='time'>07:49</var> UTC Resolved - Between 06:01 and 06:35 UTC today, some users encountered errors when attempting to create organizations, create projects, or make plan changes. This was caused by an internal service configuration issue that has since been rolled back.

Issues with organization and project creation

Apr <var data-var='date'>13</var>, <var data-var='time'>07:45</var> UTC Resolved - Between approximately 06:35 and 06:52 UTC today, some users may have experienced issues loading Sanity Studio. This was caused by a temporary service disruption in our infrastructure. The issue is resolved and a fix has been deployed to prevent recurrence.

Studio loading issues

Apr <var data-var='date'> 6</var>, <var data-var='time'>14:00</var> UTC Resolved - Between 14:14 UTC and 14:20 UTC, we observed elevated error rates on our API for some customers. The issue has since been resolved and all systems are operating normally.

Elevated API Error Rates

Apr <var data-var='date'> 3</var>, <var data-var='time'>19:45</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 3</var>, <var data-var='time'>14:37</var> UTC Monitoring - We’ve taken steps to address an issue affecting Sanity Studio where some users experienced documents and document lists failing to load, and are continuing to monitor the situation closely. Apr <var data-var='date'> 3</var>, <var data-var='time'>13:38</var> UTC Investigating - We’re currently investigating an issue affecting Sanity Studio where some users may see documents and document lists fail to load.

Issues with Loading Document Lists in Sanity Studio

Mar <var data-var='date'>22</var>, <var data-var='time'>16:42</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>22</var>, <var data-var='time'>14:48</var> UTC Monitoring - A fix has been implemented and we are monitoring results. Mar <var data-var='date'>22</var>, <var data-var='time'>14:23</var> UTC Identified - The issue has been identified and we are working on a fix. Mar <var data-var='date'>22</var>, <var data-var='time'>13:58</var> UTC Investigating - Starting 12:47 UTC, we are experiencing a sustained error rate on the Asset CDN. Some customers will be seeing elevated rates of 5xx errors when requesting images during this time.

Elevated error rates on the Asset CDN

Mar <var data-var='date'>21</var>, <var data-var='time'>11:30</var> UTC Resolved - Between 10:12 and 11:08 UTC, we experienced a sustained error rate on the Asset CDN. Some customers will have received elevated rates of 5xx errors when requesting images during this time. A fix was implemented at 11:03 UTC and the Asset CDN fully recovered by 11:08 UTC. We apologize for the disruption of service and the impact this had on operations.

Mar <var data-var='date'>12</var>, <var data-var='time'>13:49</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>12</var>, <var data-var='time'>13:22</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>12</var>, <var data-var='time'>13:19</var> UTC Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>12</var>, <var data-var='time'>13:14</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'>12</var>, <var data-var='time'>12:49</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'>12</var>, <var data-var='time'>12:29</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'>12</var>, <var data-var='time'>12:11</var> UTC Investigating - We are currently investigating an issue with account logins via SAML SSO. This is not affecting the email/password login flow.

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Lastest published events

Content Agent - Elevated error rates

Elevated listener latency impacting Studio performance

Elevated API Errors

Sanity Services, Components and Regions

Recent Sanity events

Content Agent - Elevated error rates

Elevated listener latency impacting Studio performance

Elevated API Errors

Payment form not loading in Manage

Elevated Embedding Index Error Rates

Elevated Embedding Index and Agentic flows Error Rates