May <var data-var='date'>14</var>, <var data-var='time'>12:07</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>11:03</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>14</var>, <var data-var='time'>07:36</var> UTC Investigating - We are aware of an issue where one of our sensor providers is experiencing a service outage. This is being investigated, and we will provide further updates when available.

Service outage for some sensors

May <var data-var='date'>14</var>, <var data-var='time'>00:17</var> UTC Resolved - We've confirmed that app version 26.18.02 resolves this issue. Update to the latest version via the App Store to get the fix. If you're still experiencing problems after updating, please reach out to our Support team. May <var data-var='date'>13</var>, <var data-var='time'>22:09</var> UTC Monitoring - A fix has now been released and is available to download in app version 26.18.02 on the App Store. We appreciate your patience and will continue to monitor the issue. May <var data-var='date'>13</var>, <var data-var='time'>07:45</var> UTC Update - A fix has now been released and is available to download in app version 26.18.02 on the App Store. We appreciate your patience and will continue to monitor the issue. May <var data-var='date'>13</var>, <var data-var='time'>00:41</var> UTC Update - We have identified the root cause of this issue and prepared a fix. We are currently awaiting approval for the updated iOS app version before it can be made available in the App Store. We appreciate your patience and will share a further update as soon as it is available. May <var data-var='date'>11</var>, <var data-var='time'>23:48</var> UTC Update - We have identified the root cause of this issue and a fix is on its way. We appreciate your patience and will share a further update once it is available. May <var data-var='date'>11</var>, <var data-var='time'>09:17</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>11</var>, <var data-var='time'>03:48</var> UTC Update - We're continuing to investigate the issue affecting the latest version of the SafetyCulture iOS app. Our engineering team is actively working to identify the root cause. We appreciate your patience and will provide a further update as soon as we have more information. As a reminder, the web app remains fully functional and can be used in the meantime. May <var data-var='date'>10</var>, <var data-var='time'>23:43</var> UTC Investigating - We're aware of an issue affecting the latest version of the SafetyCulture iOS app. Some users may experience the app becoming unresponsive or screens getting stuck in a loading state. The web app is unaffected and fully functional. Our engineering team is investigating and we'll share an update as soon as we have one.

Some customers are unable to load the iOS app

May <var data-var='date'>12</var>, <var data-var='time'>12:47</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>10:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>12</var>, <var data-var='time'>10:08</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>12</var>, <var data-var='time'>09:42</var> UTC Investigating - We are currently aware of an issue where some users are unable to log in using SSO. We are investigating this issue.

Some users are experiencing SSO log in failures

Apr <var data-var='date'>30</var>, <var data-var='time'>12:05</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>11:58</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>30</var>, <var data-var='time'>10:48</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>30</var>, <var data-var='time'>10:20</var> UTC Update - We are currently aware that video playback is experiencing issues across some features on web and mobile. We are continuing to investigate this issue. Apr <var data-var='date'>30</var>, <var data-var='time'>09:50</var> UTC Investigating - We are currently aware of an issue where some HeadsUp videos are not loading. We are currently investigating this issue.

Video playback experiencing issues across some features

Apr <var data-var='date'>29</var>, <var data-var='time'>12:15</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>28</var>, <var data-var='time'>18:45</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>28</var>, <var data-var='time'>11:16</var> UTC Investigating - We are aware of an issue where one of our sensor providers is experiencing a service outage. We're monitoring the impact, and we will provide further updates when available.

Apr <var data-var='date'>24</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>23</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>21</var>, <var data-var='time'>13:27</var> UTC Scheduled - One of our sensor providers will conduct a scheduled maintenance on April 23, 2026, from 14:00 PM to 00:00 AM, Universal Time Coordinated (UTC). Downtime is not anticipated. Your data will be securely stored on the gateway should there be any disruption.

Scheduled maintenance for Sensors

Apr <var data-var='date'>23</var>, <var data-var='time'>07:56</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>23</var>, <var data-var='time'>06:55</var> UTC Investigating - We're aware that there are delays affecting dynamic groups and sites. Please refrain from running any bulk scripts or making changes to dynamic groups until this is resolved. We appreciate your patience and will provide further updates as soon as they are available.

Dynamic groups and sites experiencing delays for some customers

Apr <var data-var='date'>14</var>, <var data-var='time'>13:39</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>14</var>, <var data-var='time'>12:26</var> UTC Update - We’re experiencing chat routing delays due to a known issue with our third-party provider. For assistance, you can still reach our Support Team via email or phone. Apr <var data-var='date'>14</var>, <var data-var='time'>12:22</var> UTC Investigating - We’re experiencing chat routing delays due to a known issue with our third-party provider.

Support chat latency

Apr <var data-var='date'>10</var>, <var data-var='time'>08:07</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>10</var>, <var data-var='time'>07:46</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>10</var>, <var data-var='time'>00:27</var> UTC Investigating - We're aware that some sensor gateways are experiencing degraded performance. We’ll share further updates as more information becomes available.

Outage affecting some sensor gateways

Apr <var data-var='date'>10</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 9</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>12:13</var> UTC Scheduled - One of our sensor providers will conduct a scheduled maintenance from 2:00 PM on April 09, 2026, to 12:00 AM on April 10, 2026, Universal Time Coordinated (UTC). Downtime is anticipated. Your data will be securely stored on the gateway until normal services resume.

Scheduled maintenance for sensors

Apr <var data-var='date'> 3</var>, <var data-var='time'>20:14</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 3</var>, <var data-var='time'>18:51</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 3</var>, <var data-var='time'>17:09</var> UTC Investigating - We are aware that some sensor gateways are experiencing degraded performance. We’ll share further updates as more information becomes available.

Outages affecting some sensor gateways

Apr <var data-var='date'> 2</var>, <var data-var='time'>23:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 2</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>31</var>, <var data-var='time'>12:11</var> UTC Scheduled - One of our sensor providers will conduct a scheduled maintenance on April 02, 2026, from 1:00 PM to 11:00 PM, Universal Time Coordinated (UTC). Downtime is anticipated. Your data will be securely stored on the gateway until normal services resume.

Apr <var data-var='date'> 1</var>, <var data-var='time'>08:39</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 1</var>, <var data-var='time'>06:12</var> UTC Investigating - We are aware of an issue wherein the new scheduling events are missing in the organization's activity log. We are currently investigating this issue.

New scheduling events are not recorded in organization activity log

Mar <var data-var='date'>20</var>, <var data-var='time'>03:23</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>20</var>, <var data-var='time'>03:12</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>20</var>, <var data-var='time'>02:26</var> UTC Investigating - We are currently investigating an issue preventing users from marking inspections as "Complete." Our engineering teams are investigating.

Unable to mark inspections as complete

Mar <var data-var='date'>18</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>17</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>15</var>, <var data-var='time'>16:21</var> UTC Scheduled - One of our sensor providers will conduct scheduled maintenance on March 17, 2026 from 2:00 PM to 4:00 AM of March 18, 2026 Universal Time Coordinated (UTC). While downtime is not anticipated, it may still occur. If downtime happens, your data will be securely stored on the gateway until normal service resumes.

Mar <var data-var='date'>18</var>, <var data-var='time'>03:35</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>17</var>, <var data-var='time'>19:27</var> UTC Investigating - We’re aware that some sensors gateways are experiencing degraded performance. We’ll share further updates as more information becomes available.

Outages affecting some sensors gateways

Mar <var data-var='date'>11</var>, <var data-var='time'>02:15</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>11</var>, <var data-var='time'>00:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>10</var>, <var data-var='time'>17:12</var> UTC Investigating - We are aware of an issue where one of our sensor providers is experiencing a connectivity incident, affecting some cellular gateways. We're monitoring the impact, and we will provide further updates when available.

Connectivity issue with our sensors provider

Mar <var data-var='date'>10</var>, <var data-var='time'>00:35</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>00:12</var> UTC Investigating - We are currently aware of an issue where adding users or reactivating users may lead to an error. Our engineering teams are investigating.

Unable to add users or reactivate users

Mar <var data-var='date'> 9</var>, <var data-var='time'>22:26</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 9</var>, <var data-var='time'>21:20</var> UTC Investigating - We are aware that some users are unable to complete courses. We are currently investigating the issue.

Some users are unable to complete Training courses

Mar <var data-var='date'> 7</var>, <var data-var='time'>04:34</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 7</var>, <var data-var='time'>01:47</var> UTC Investigating - We are experiencing issues with weather sensors. We are currently investigating this issue.

Outage on some weather sensors

Mar <var data-var='date'> 6</var>, <var data-var='time'>03:39</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>23:21</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 5</var>, <var data-var='time'>21:16</var> UTC Investigating - We are aware that some users are unable to access the Training tab on the web and mobile app.

Training tab is not loading for some users

Mar <var data-var='date'> 5</var>, <var data-var='time'>17:58</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>17:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 5</var>, <var data-var='time'>15:10</var> UTC Investigating - We are aware that some users are unable to access the Training tab on the web and mobile app.

Mar <var data-var='date'> 5</var>, <var data-var='time'>01:10</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 4</var>, <var data-var='time'>20:30</var> UTC Investigating - We are aware that some users are unable to access the Training tab on the web and mobile app.

Mar <var data-var='date'> 3</var>, <var data-var='time'>09:56</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 3</var>, <var data-var='time'>03:36</var> UTC Investigating - We are aware of an issue affecting SMS availability in our AU region. Our team is actively investigating.

SMS notifications temporarily unavailable in AU region

Mar <var data-var='date'> 2</var>, <var data-var='time'>05:19</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 2</var>, <var data-var='time'>04:55</var> UTC Monitoring - A fix has been implemented, and we are monitoring the results. Mar <var data-var='date'> 1</var>, <var data-var='time'>03:03</var> UTC Investigating - We are aware of an issue affecting SMS availability in our EU region. Our team is actively investigating.

Is SafetyCulture down?

SafetyCulture status is UP

Lastest published events

Service outage for some sensors

Some customers are unable to load the iOS app

Some users are experiencing SSO log in failures

SafetyCulture Services, Components and Regions

Recent SafetyCulture events

Service outage for some sensors

Some customers are unable to load the iOS app

Some users are experiencing SSO log in failures

Video playback experiencing issues across some features

Service outage for some sensors

Scheduled maintenance for Sensors

Get your FREE account now,
5 monitors included!

Is SafetyCulture down?

SafetyCulture status is UP

Lastest published events

Service outage for some sensors

Some customers are unable to load the iOS app

Some users are experiencing SSO log in failures

SafetyCulture Services, Components and Regions

Recent SafetyCulture events

Service outage for some sensors

Some customers are unable to load the iOS app

Some users are experiencing SSO log in failures

Video playback experiencing issues across some features

Service outage for some sensors

Scheduled maintenance for Sensors

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!