Aug <var data-var='date'> 8</var>, <var data-var='time'>10:57</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 7</var>, <var data-var='time'>19:35</var> UTC Update - We are continuing to monitor for any further issues. Aug <var data-var='date'> 7</var>, <var data-var='time'>14:05</var> UTC Update - We are continuing to monitor for any further issues. Aug <var data-var='date'> 7</var>, <var data-var='time'>00:05</var> UTC Update - The issue has been mitigated and service has been restored. However, we are continuing to monitor the situation closely to ensure that there are no further issues. Aug <var data-var='date'> 6</var>, <var data-var='time'>20:39</var> UTC Monitoring - We have applied a mitigation and are monitoring the results. Aug <var data-var='date'> 6</var>, <var data-var='time'>17:13</var> UTC Update - We have identified that this issue also affects Jobs, in addition to the RSC UI. Jobs may start later than scheduled, take longer than expected to complete, or accumulate in a backlog. Our engineering team continues to investigate. Aug <var data-var='date'> 6</var>, <var data-var='time'>13:51</var> UTC Investigating - RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors / slowness while accessing RSC UI Workaround: None at this time. Incident Start Time: 08/06/2026 05:30 AM UTC Our engineering team is actively investigating to identify this issue.

Error Accessing RSC UI

Apr <var data-var='date'> 4</var>, <var data-var='time'>06:30</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 4</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>21</var>, <var data-var='time'>07:42</var> UTC Scheduled - Rubrik Security Cloud (RSC) will be undergoing scheduled database maintenance from 04/04/2026 4:30 AM UTC to 04/04/2026 6:30 AM UTC. The downtime will be approximately 60 minutes within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Scheduled Downtime for Database maintenance

Mar <var data-var='date'>29</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>29</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>14</var>, <var data-var='time'>08:29</var> UTC Scheduled - Rubrik Security Cloud (RSC) will be undergoing scheduled database maintenance from 03/29/2026 4:30 AM UTC to 03/29/2026 7:00 AM UTC. The downtime will be approximately 2 hours within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Mar <var data-var='date'>28</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>28</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>14</var>, <var data-var='time'>08:24</var> UTC Scheduled - Rubrik Security Cloud (RSC) will be undergoing scheduled database maintenance from 03/28/2026 4:30 AM UTC to 03/28/2026 7:00 AM UTC. The downtime will be approximately 2 hours within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Mar <var data-var='date'>22</var>, <var data-var='time'>06:30</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>22</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 9</var>, <var data-var='time'>06:54</var> UTC Scheduled - Rubrik Security Cloud (RSC) will be undergoing scheduled database maintenance from 03/22/2026 04:30 AM UTC to 03/22/2026 06:30 AM UTC. The downtime will be approximately 2 hours within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Mar <var data-var='date'>21</var>, <var data-var='time'>06:30</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>21</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 9</var>, <var data-var='time'>06:44</var> UTC Scheduled - Rubrik Security Cloud (RSC) will be undergoing scheduled database maintenance from 03/21/2026 04:30 AM UTC to 03/21/2026 06:30 AM UTC. The downtime will be approximately 2 hours within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Feb <var data-var='date'>28</var>, <var data-var='time'>07:30</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>28</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>14</var>, <var data-var='time'>05:43</var> UTC Scheduled - Rubrik Security Cloud (RSC) will be undergoing scheduled database maintenance on 02/28/2026 from 05:00 AM UTC to 07:30 AM UTC. The downtime will be approximately 2 hours within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected - RSC users will not be able to trigger on-demand jobs including restores Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Feb <var data-var='date'>28</var>, <var data-var='time'>00:33</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>28</var>, <var data-var='time'>00:21</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>27</var>, <var data-var='time'>23:09</var> UTC Investigating - RSC Login is experiencing degraded availability in EU-2 region Symptom(s): Users are experiencing errors while attempting to log in to RSC Workaround: None at this time. Incident Start Time: 02/27/2026 10:24 PM UTC Our engineering team is actively investigating to resolve this issue.

Dec <var data-var='date'>20</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>20</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 7</var>, <var data-var='time'>11:12</var> UTC Scheduled - Rubrik Security Cloud (RSC) will be undergoing scheduled database maintenance between 12/20/2025 05:00 to 7:00 UTC . The downtime will be approximately 60 minutes within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Nov <var data-var='date'>30</var>, <var data-var='time'>23:39</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>30</var>, <var data-var='time'>23:05</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>30</var>, <var data-var='time'>22:23</var> UTC Investigating - Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Some users might experience errors while accessing RSC UI. Incident Start Time: 11/30/2025 6:40 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

RSC Degraded Availability

Nov <var data-var='date'>22</var>, <var data-var='time'>05:39</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>22</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 8</var>, <var data-var='time'>06:31</var> UTC Scheduled - Rubrik Security Cloud (RSC) will be undergoing scheduled database maintenance between 11/22/2025 05:00 to 7:00 UTC . The downtime will be approximately 60 minutes within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Nov <var data-var='date'>19</var>, <var data-var='time'>10:50</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>19</var>, <var data-var='time'>10:09</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>19</var>, <var data-var='time'>09:49</var> UTC Investigating - RSC UI is experiencing degraded availability in EU-2 region Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 11/19/2025 08:40 AM UTC Our engineering team is actively investigating to resolve this issue.

Oct <var data-var='date'>20</var>, <var data-var='time'>11:00</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>09:55</var> UTC Monitoring - AWS has applied a mitigation and we're seeing reduced error rates. We're currently monitoring the systems for recovery Oct <var data-var='date'>20</var>, <var data-var='time'>09:48</var> UTC Investigating - We are noticing increased error rates from AWS APIs which is impacting the availability of Rubrik Cloud Native services for AWS Symptom(s): All jobs for AWS snappables might fail Incident Start Time: 10/20/2025 07:16 AM UTC Workaround: None at this time We are monitoring the situation as AWS continues to remediate the impact across their services.

Cloud Native Protection for AWS Experiencing Degraded Availability

Sep <var data-var='date'>30</var>, <var data-var='time'>16:36</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>15:52</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>30</var>, <var data-var='time'>15:28</var> UTC Investigating - RSC UI is experiencing degraded availability Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 09/30/2025 02:15 PM UTC Our engineering team is actively investigating to resolve this issue.

Aug <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 2</var>, <var data-var='time'>07:56</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Aug <var data-var='date'> 2</var>, <var data-var='time'>07:46</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 2</var>, <var data-var='time'>07:45</var> UTC Scheduled - Rubrik Security Cloud (RSC) is undergoing scheduled database maintenance. The downtime will be approximately 1 hour within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores

Aug <var data-var='date'> 2</var>, <var data-var='time'>07:34</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 2</var>, <var data-var='time'>06:34</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 2</var>, <var data-var='time'>06:33</var> UTC Scheduled - Rubrik Security Cloud (RSC) is undergoing scheduled database maintenance. The downtime will be approximately 1 hour within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores

Jun <var data-var='date'>14</var>, <var data-var='time'>01:54</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>14</var>, <var data-var='time'>01:43</var> UTC Monitoring - We are starting to see signs of recovery and working on further mitigation to bring the service back to normal operating state. Jun <var data-var='date'>14</var>, <var data-var='time'>01:37</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>14</var>, <var data-var='time'>00:15</var> UTC Investigating - Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Users experiencing errors while accessing RSC UI. Workaround: None at this time. Incident Start Time: 11:29 PM UTC

RSC degraded availability

Jun <var data-var='date'>12</var>, <var data-var='time'>22:40</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>20:57</var> UTC Monitoring - Rubrik Security Cloud services are recovering. We are actively monitoring the status updates from Google Cloud. Jun <var data-var='date'>12</var>, <var data-var='time'>19:15</var> UTC Identified - Our upstream provider, Google Cloud, is experiencing an issue which impacts multiple products within Rubrik Security Cloud. Jun <var data-var='date'>12</var>, <var data-var='time'>18:55</var> UTC Investigating - We have noticed degraded availability for Rubrik Security Cloud. We are currently investigating the issue. Symptoms: We are still investigating the scope of the issue. Incident Start Time: 06/12/2025 05:59 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

Rubrik Security Cloud degraded availability

May <var data-var='date'>29</var>, <var data-var='time'>19:03</var> UTC Resolved - Rubrik Security Cloud login experienced degraded availability in the AU-1 and JP-1 region. Symptom(s): Users might not have been able to login Workaround: None at this time. Incident Start Time: 05/29/2025 5:47 PM UTC Incident End Time: 05/29/2025 6:49 PM UTC The issue has been resolved.

Rubrik Security Cloud degraded login availability

Apr <var data-var='date'> 8</var>, <var data-var='time'>15:05</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>13:37</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 8</var>, <var data-var='time'>12:47</var> UTC Identified - RSC UI is experiencing is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 04/08/2025 10:45 AM UTC Our engineering team is actively investigating to resolve this issue.

Feb <var data-var='date'>13</var>, <var data-var='time'>15:11</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>13</var>, <var data-var='time'>14:55</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>13</var>, <var data-var='time'>14:36</var> UTC Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'>13</var>, <var data-var='time'>14:35</var> UTC Identified - RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 02/13/2025 02:00 PM UTC Our engineering team is actively investigating to resolve this issue.

Jan <var data-var='date'>10</var>, <var data-var='time'>14:35</var> UTC Resolved - The incident has been resolved. Jan <var data-var='date'>10</var>, <var data-var='time'>14:25</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>10</var>, <var data-var='time'>14:01</var> UTC Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>10</var>, <var data-var='time'>13:57</var> UTC Investigating - Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:20 PM UTC

RSC is experiencing login degradation.

Jan <var data-var='date'> 9</var>, <var data-var='time'>15:54</var> UTC Resolved - The incident has been resolved. Jan <var data-var='date'> 9</var>, <var data-var='time'>15:36</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'> 9</var>, <var data-var='time'>15:21</var> UTC Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'> 9</var>, <var data-var='time'>15:02</var> UTC Investigating - Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:00 PM UTC

RSC is experiencing login degradation

Oct <var data-var='date'>11</var>, <var data-var='time'>05:00</var> UTC Resolved - Users might have experienced login failures and the issue has been resolved. Incident Start Time: 11/10/2024 05:02 AM UTC Incident End Time: 11/10/2024 05:40 AM UTC

Jun <var data-var='date'>22</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>22</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>14</var>, <var data-var='time'>01:44</var> UTC Scheduled - Rubrik Security Cloud (RSC) will be undergoing scheduled database maintenance. The downtime will be approximately 1 hour within the specified maintenance window. Customers should expect the following impact during the maintenance time period: - Users will be unable to log in to their RSC instance - RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected. - RSC users will not be able to trigger on-demand jobs including restores Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

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Rubrik status is UP

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Error Accessing RSC UI

Scheduled Downtime for Database maintenance

Scheduled Downtime for Database maintenance

Rubrik Services, Components and Regions

Recent Rubrik events

Error Accessing RSC UI

Scheduled Downtime for Database maintenance

Scheduled Downtime for Database maintenance

Scheduled Downtime for Database maintenance

Scheduled Downtime for Database maintenance

Scheduled Downtime for Database maintenance