Nov <var data-var='date'>10</var>, <var data-var='time'>11:55</var> GMT Resolved - This incident has been resolved. Nov <var data-var='date'>10</var>, <var data-var='time'>10:36</var> GMT Monitoring - Issue: We are currently experiencing intermittent issues with some users unable to access both the Rotageek Web and Mobile applications. This is due to issues that our cloud provider is experiencing with their services. Impact: Some users will have difficulty accessing the both Rotageek web and mobile applications.

Rotageek - Intermittent access issues

Mar <var data-var='date'>17</var>, <var data-var='time'>16:07</var> GMT Resolved - This incident has been resolved. Mar <var data-var='date'>17</var>, <var data-var='time'>13:54</var> GMT Monitoring - Access has been restored Mar <var data-var='date'>17</var>, <var data-var='time'>12:31</var> GMT Update - The root cause was identified as an issue with Microsoft and escalated earlier this morning. Microsoft is working on the root cause, and our team has been working with theirs to get Rotageek up and running on an alternative set of servers in the meantime. This is currently being tested and will be made available as soon as possible Mar <var data-var='date'>17</var>, <var data-var='time'>10:33</var> GMT Investigating - We have an outage affecting a proportion of our clients. Our teams are working on the issue.

Partial outage

Nov <var data-var='date'>10</var>, <var data-var='time'>09:05</var> GMT Resolved - This incident has been resolved. Nov <var data-var='date'> 9</var>, <var data-var='time'>16:59</var> GMT Monitoring - Our team has resolved the issue. All environments are now running. We are continuing to monitor all environments. Nov <var data-var='date'> 9</var>, <var data-var='time'>16:34</var> GMT Identified - Our team has identified the issue and is implementing a fix Nov <var data-var='date'> 9</var>, <var data-var='time'>16:23</var> GMT Investigating - We have an outage affecting a proportion of our clients. Our teams are working on the issue.

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Rotageek - Intermittent access issues

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Rotageek - Intermittent access issues

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