Oct <var data-var='date'> 1</var>, <var data-var='time'>10:55</var> EDT Resolved - The Robin Dashboard is now loading Oct <var data-var='date'> 1</var>, <var data-var='time'>10:43</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 1</var>, <var data-var='time'>10:38</var> EDT Investigating - We are currently investigating an issue with the Robin Dashboard.

Dashboard loading issue

Sep <var data-var='date'>16</var>, <var data-var='time'>10:29</var> EDT Resolved - This incident has been resolved. Sep <var data-var='date'>16</var>, <var data-var='time'>10:08</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>16</var>, <var data-var='time'>09:54</var> EDT Identified - The issue has been identified and a fix is being implemented.

Dashboard Login Failures

Jul <var data-var='date'>14</var>, <var data-var='time'>12:03</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>14</var>, <var data-var='time'>11:34</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>14</var>, <var data-var='time'>11:15</var> EDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>14</var>, <var data-var='time'>10:38</var> EDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>14</var>, <var data-var='time'>10:36</var> EDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>14</var>, <var data-var='time'>09:12</var> EDT Investigating - We are currently investigating an issue with the Robin Dashboard not loading.

Jun <var data-var='date'>11</var>, <var data-var='time'>22:46</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>22:13</var> EDT Monitoring - A fix has been implemented for the Robin dashboard and we are continuing to monitor the platform. Jun <var data-var='date'>11</var>, <var data-var='time'>21:46</var> EDT Update - We are continuing to investigate this issue. Jun <var data-var='date'>11</var>, <var data-var='time'>21:39</var> EDT Investigating - We are currently investigating an issue with the Robin dashboard

Robin dashboard and map loading issues

Jun <var data-var='date'> 1</var>, <var data-var='time'>17:01</var> EDT Resolved - We've pushed out a fix for the dashboard issue and the platform is working as expected. Jun <var data-var='date'> 1</var>, <var data-var='time'>16:48</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 1</var>, <var data-var='time'>16:23</var> EDT Investigating - We are currently investigating an issue with loading the Robin Platform

Dashboard Loading Issue

Mar <var data-var='date'>20</var>, <var data-var='time'>23:37</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>20</var>, <var data-var='time'>23:26</var> EDT Verifying - Verification is currently underway for the maintenance items. Mar <var data-var='date'>20</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>18</var>, <var data-var='time'>16:06</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

US Datacenter Maintenance

Mar <var data-var='date'>17</var>, <var data-var='time'>12:28</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'>17</var>, <var data-var='time'>11:30</var> EDT Update - We are continuing to monitor for any further issues. Mar <var data-var='date'>17</var>, <var data-var='time'>11:30</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>17</var>, <var data-var='time'>11:14</var> EDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>17</var>, <var data-var='time'>09:30</var> EDT Investigating - We are currently investigating this issue.

Mar <var data-var='date'>12</var>, <var data-var='time'>18:37</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'>12</var>, <var data-var='time'>18:24</var> EDT Update - We are continuing to monitor for any further issues. Mar <var data-var='date'>12</var>, <var data-var='time'>18:24</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>12</var>, <var data-var='time'>17:14</var> EDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>12</var>, <var data-var='time'>17:07</var> EDT Investigating - We are currently investigating this issue.

Dashboard login issue

Mar <var data-var='date'> 9</var>, <var data-var='time'>23:16</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'> 9</var>, <var data-var='time'>22:56</var> EDT Update - We are continuing to monitor for any further issues. Mar <var data-var='date'> 9</var>, <var data-var='time'>22:56</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 9</var>, <var data-var='time'>21:52</var> EDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 9</var>, <var data-var='time'>20:10</var> EDT Update - We are currently investigating an issue preventing logging into the Robin dashboard. Mar <var data-var='date'> 9</var>, <var data-var='time'>20:09</var> EDT Investigating - We are currently investigating an issue preventing logging into the Robin dashboard.

Mar <var data-var='date'> 3</var>, <var data-var='time'>11:39</var> EST Resolved - This incident has been resolved. Mar <var data-var='date'> 3</var>, <var data-var='time'>09:52</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 3</var>, <var data-var='time'>09:38</var> EST Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 3</var>, <var data-var='time'>09:18</var> EST Investigating - We are currently investigating this issue.

Slow loading in US Data Center

Feb <var data-var='date'>26</var>, <var data-var='time'>17:22</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>26</var>, <var data-var='time'>17:10</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>26</var>, <var data-var='time'>16:18</var> EST Investigating - There is currently an issue preventing desk booking. We are investigating the isssue.

Unable to book desks

Feb <var data-var='date'>19</var>, <var data-var='time'>09:20</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>19</var>, <var data-var='time'>09:11</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>19</var>, <var data-var='time'>09:04</var> EST Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'>19</var>, <var data-var='time'>08:56</var> EST Investigating - We are currently investigating an issue related to SAML login which may impact logging into the Robin Platform.

SAML Login Issue

Dec <var data-var='date'>21</var>, <var data-var='time'>20:05</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>20</var>, <var data-var='time'>09:21</var> EST Verifying - Verification is currently underway for the maintenance items. Dec <var data-var='date'>19</var>, <var data-var='time'>23:34</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>10</var>, <var data-var='time'>15:19</var> EST Scheduled - We will be performing scheduled US datacenter maintenance over the weekend during an expanded window. This work is part of an important infrastructure update designed to improve overall performance and reliability. During this time, some services may experience brief or intermittent interruptions. Our team will be actively monitoring the environment to keep any impact minimal.

US Data Center Maintenance

Dec <var data-var='date'> 5</var>, <var data-var='time'>09:45</var> EST Update - The scheduled maintenance has been completed. Dec <var data-var='date'> 4</var>, <var data-var='time'>22:00</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 4</var>, <var data-var='time'>17:20</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 2</var>, <var data-var='time'>12:05</var> EST Scheduled - We will be performing scheduled datacenter maintenance after business hours this week during an expanded window. This work is part of an important infrastructure update designed to improve overall performance and reliability. During this time, some services may experience brief or intermittent interruptions. Our team will be actively monitoring the environment to keep any impact minimal.

EU Datacenter maintenance

Aug <var data-var='date'>27</var>, <var data-var='time'>12:01</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>10:48</var> EDT Update - We have mitigated the high traffic and applications are working as expected again. We will continue to monitor closely. Aug <var data-var='date'>27</var>, <var data-var='time'>08:47</var> EDT Update - We are experiencing extremely high traffic load and are continuing to implement additional measures to address it. Aug <var data-var='date'>27</var>, <var data-var='time'>05:57</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>27</var>, <var data-var='time'>05:29</var> EDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>27</var>, <var data-var='time'>05:25</var> EDT Investigating - We're investigating elevated error rates and loading issues across the platform.

Elevated error rate and loading issues

Aug <var data-var='date'>21</var>, <var data-var='time'>16:34</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>16:03</var> EDT Monitoring - We have applied internal fixes to work around the provider issues and have restored service and will continue monitoring. Aug <var data-var='date'>21</var>, <var data-var='time'>14:56</var> EDT Identified - We have identified ongoing networking issues with third party providers including CloudFlare and AWS and are attempting to work around them. Aug <var data-var='date'>21</var>, <var data-var='time'>13:51</var> EDT Investigating - We are currently investigating this issue.

Increased Error Rates

Jul <var data-var='date'>26</var>, <var data-var='time'>11:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>26</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>26</var>, <var data-var='time'>10:00</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Robin will be performing upgrades to our infrastructure at this time

Jun <var data-var='date'>20</var>, <var data-var='time'>11:06</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>18</var>, <var data-var='time'>11:04</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>18</var>, <var data-var='time'>10:50</var> EDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>18</var>, <var data-var='time'>10:29</var> EDT Investigating - We are currently investigating this issue.

Increased API Latency

Jun <var data-var='date'>17</var>, <var data-var='time'>13:15</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>17</var>, <var data-var='time'>06:15</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>17</var>, <var data-var='time'>05:56</var> EDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>17</var>, <var data-var='time'>05:45</var> EDT Investigating - We're investigating increased API latency in Robin's EU region.

API latency in EU region

Jun <var data-var='date'>12</var>, <var data-var='time'>15:16</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>14:46</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>12</var>, <var data-var='time'>14:10</var> EDT Investigating - We are currently investigating this issue.

May <var data-var='date'>26</var>, <var data-var='time'>21:07</var> EDT Resolved - This incident has been resolved. May <var data-var='date'>26</var>, <var data-var='time'>20:52</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>26</var>, <var data-var='time'>20:06</var> EDT Investigating - We are currently investigating this issue.

Dashboard and mobile degraded performance

May <var data-var='date'>10</var>, <var data-var='time'>11:37</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>11:16</var> EDT Verifying - Verification is currently underway for the maintenance items. May <var data-var='date'>10</var>, <var data-var='time'>08:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 7</var>, <var data-var='time'>13:19</var> EDT Scheduled - We will be upgrading our infrastructure during a regular maintenance window. We do not anticipate any downtime or impact to the Robin platform.

Apr <var data-var='date'>29</var>, <var data-var='time'>17:33</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>29</var>, <var data-var='time'>11:58</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>29</var>, <var data-var='time'>11:22</var> EDT Investigating - We are currently investigating this issue.

Apr <var data-var='date'>19</var>, <var data-var='time'>12:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>19</var>, <var data-var='time'>10:12</var> EDT Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'>19</var>, <var data-var='time'>08:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>13:13</var> EDT Scheduled - We will be upgrading our infrastructure during a regular maintenance window. We do not anticipate any downtime or impact to the Robin platform.

Apr <var data-var='date'>16</var>, <var data-var='time'>10:20</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>09:42</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>16</var>, <var data-var='time'>09:17</var> EDT Investigating - We are currently investigating this issue.

Is Robin down?

Robin status is UP

Lastest published events

Dashboard loading issue

Dashboard Login Failures

Dashboard loading issue

Robin Services, Components and Regions

Recent Robin events

Dashboard loading issue

Dashboard Login Failures

Dashboard loading issue

Robin dashboard and map loading issues

Dashboard Loading Issue

US Datacenter Maintenance