May <var data-var='date'>19</var>, <var data-var='time'>00:59</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>00:40</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>19</var>, <var data-var='time'>00:37</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>18</var>, <var data-var='time'>22:34</var> UTC Investigating - Users are reporting slowness while using Rippling

Site performance is degraded

May <var data-var='date'>14</var>, <var data-var='time'>20:58</var> UTC Resolved - The issue has been resolved May <var data-var='date'>14</var>, <var data-var='time'>18:11</var> UTC Identified - Users with an expired API token are unable to access Rippling’s API Tokens page in the Developer app. Active API tokens are not impacted. The root cause has been identified, and we are implementing a fix.

API Tokens page unavailable to users with an expired token

May <var data-var='date'> 6</var>, <var data-var='time'>06:09</var> UTC Resolved - Rippling AI access has been restored. May <var data-var='date'> 6</var>, <var data-var='time'>05:54</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 6</var>, <var data-var='time'>05:49</var> UTC Investigating - Rippling AI is down. We are investigating the issue.

Rippling AI is down

May <var data-var='date'> 1</var>, <var data-var='time'>20:54</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 1</var>, <var data-var='time'>20:54</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 1</var>, <var data-var='time'>19:09</var> UTC Identified - Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.

US Payroll Runs Not Visible

Apr <var data-var='date'>21</var>, <var data-var='time'>20:48</var> UTC Resolved - The issue has been resolved Apr <var data-var='date'>21</var>, <var data-var='time'>18:01</var> UTC Identified - Partial admins are blocked from completing the hiring flow due to a permissions error at the 'send documents' step. The root cause has been identified and a fix should be rolled out in about 1 hour.

Partial admins blocked from completing hiring flow at the Documents step

Apr <var data-var='date'>16</var>, <var data-var='time'>23:02</var> UTC Resolved - The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed. Apr <var data-var='date'>16</var>, <var data-var='time'>19:46</var> UTC Update - Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable Apr <var data-var='date'>16</var>, <var data-var='time'>19:36</var> UTC Update - The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period. Apr <var data-var='date'>16</var>, <var data-var='time'>18:52</var> UTC Identified - Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.

Google Workspace integration features unavailable

Mar <var data-var='date'>25</var>, <var data-var='time'>00:42</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>25</var>, <var data-var='time'>00:33</var> UTC Monitoring - Services are recovered. We are continuing to monitor to ensure no further degradation. Mar <var data-var='date'>24</var>, <var data-var='time'>23:18</var> UTC Identified - Systems underlying Rippling Data features (Reports, Transformations, AI assistant deep data answers) are currently degraded. The team has identified the issue and is implementing a fix.

Data features degraded

Mar <var data-var='date'> 8</var>, <var data-var='time'>18:10</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 8</var>, <var data-var='time'>15:20</var> UTC Monitoring - We added a database index and have mitigated the issue Mar <var data-var='date'> 8</var>, <var data-var='time'>15:09</var> UTC Update - The impact has been mitigated, with app access operational again Mar <var data-var='date'> 8</var>, <var data-var='time'>15:00</var> UTC Investigating - We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact. Mar <var data-var='date'> 8</var>, <var data-var='time'>14:41</var> UTC Identified - Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.

Issues logging into Rippling

Feb <var data-var='date'> 2</var>, <var data-var='time'>15:44</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 2</var>, <var data-var='time'>15:14</var> UTC Monitoring - We have implemented a fix to scale up pods and are seeing services begin to recover. We are monitoring the impact. Feb <var data-var='date'> 2</var>, <var data-var='time'>14:52</var> UTC Identified - We are addressing an issue causing slowness across Rippling services

Slowness across Rippling

Jan <var data-var='date'>28</var>, <var data-var='time'>00:30</var> UTC Resolved - On the morning of Jan 26, we saw cases where the Rippling agent did not automatically install after MDM enrollment. We found the root cause and fixed the issue. It is now resolved.

Issue with automatic agent installation after MDM enrollment

Jan <var data-var='date'>20</var>, <var data-var='time'>17:37</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>20</var>, <var data-var='time'>17:29</var> UTC Monitoring - A fix has been implemented and search functionality is working properly Jan <var data-var='date'>20</var>, <var data-var='time'>17:07</var> UTC Investigating - We are investigating issues where search functionality is timing out, resulting in errors

Search issues

Jan <var data-var='date'>20</var>, <var data-var='time'>05:08</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>19</var>, <var data-var='time'>18:59</var> UTC Monitoring - The incident was due to feature flags failing and routing to a prior version of the Reports application. The issue has been mitigated, and we are monitoring the behavior. Jan <var data-var='date'>19</var>, <var data-var='time'>17:34</var> UTC Investigating - We are currently investigating this issue.

Issues loading reports

Jan <var data-var='date'>15</var>, <var data-var='time'>18:13</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>15</var>, <var data-var='time'>17:09</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>15</var>, <var data-var='time'>15:50</var> UTC Update - We are continuing to investigate this issue. Jan <var data-var='date'>15</var>, <var data-var='time'>15:50</var> UTC Investigating - We are currently investigating this issue.

Issues approving timecards and loading schedules

Jan <var data-var='date'>15</var>, <var data-var='time'>00:13</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>14</var>, <var data-var='time'>23:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>14</var>, <var data-var='time'>20:54</var> UTC Investigating - We are currently experiencing degraded performance in our Payroll application. We are investigating this issue.

Degraded performance in Payroll

Dec <var data-var='date'>16</var>, <var data-var='time'>22:35</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'>16</var>, <var data-var='time'>19:24</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>16</var>, <var data-var='time'>18:47</var> UTC Investigating - We are currently investigating this issue.

General service degradation

Dec <var data-var='date'> 1</var>, <var data-var='time'>19:30</var> UTC Resolved - This incident has been resolved Dec <var data-var='date'> 1</var>, <var data-var='time'>18:16</var> UTC Monitoring - The Rippling app is operational again. We are monitoring health. Dec <var data-var='date'> 1</var>, <var data-var='time'>17:57</var> UTC Investigating - We are investigating issues accessing the Rippling app

Issues loading Rippling

Nov <var data-var='date'>25</var>, <var data-var='time'>08:25</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>24</var>, <var data-var='time'>20:25</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>24</var>, <var data-var='time'>20:15</var> UTC Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>24</var>, <var data-var='time'>20:13</var> UTC Investigating - We are currently investigating this issue.

Issues using job codes and dimensions in Time and Attendance and Payroll

Nov <var data-var='date'>24</var>, <var data-var='time'>01:29</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>22</var>, <var data-var='time'>03:52</var> UTC Monitoring - We have identified the root causes and continue to monitor the health Nov <var data-var='date'>21</var>, <var data-var='time'>20:06</var> UTC Update - Access to Time & Attendance has recovered. We are continuing to investigate to address the root cause. Nov <var data-var='date'>21</var>, <var data-var='time'>19:53</var> UTC Investigating - We are investigating issues that are preventing users from loading the Time & Attendance app

Time & Attendance app loading issues

Nov <var data-var='date'>18</var>, <var data-var='time'>17:30</var> UTC Resolved - This incident has been resolved Nov <var data-var='date'>18</var>, <var data-var='time'>14:21</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>18</var>, <var data-var='time'>14:05</var> UTC Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>18</var>, <var data-var='time'>13:38</var> UTC Investigating - Rippling customers are unable to login due to a 3rd-party outage

Login outage

Nov <var data-var='date'>16</var>, <var data-var='time'>19:38</var> UTC Resolved - Our team has made changes to reduce load on the groups database and has scaled up the database infrastructure to accommodate additional load. The incident has been resolved. Nov <var data-var='date'>16</var>, <var data-var='time'>18:45</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>16</var>, <var data-var='time'>18:36</var> UTC Investigating - We are experiencing degradation across multiple services due to high load on a database critical to groups

Nov <var data-var='date'> 6</var>, <var data-var='time'>19:14</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'> 4</var>, <var data-var='time'>07:49</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>30</var>, <var data-var='time'>18:16</var> UTC Update - Chrome version 142 prompts users to allow sites to make local network calls. This impacts Device Trust, which relies on a local network call to allow trusted devices to access these sites. We are working on a fix to this issue, which will be deployed between Friday Oct 31 and Monday Nov 3. Oct <var data-var='date'>30</var>, <var data-var='time'>15:48</var> UTC Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>29</var>, <var data-var='time'>21:34</var> UTC Investigating - There is a disruption to our device trust product on Chrome 142. Engineering is investigating.

Device Trust disruption

Nov <var data-var='date'> 5</var>, <var data-var='time'>20:02</var> UTC Resolved - Issue is now resolved. We have automatically extended the approval deadline for runs that had an approval date of November 5th. US-funded pay runs now have an approval time of 5pm PT, and Canada-funded runs have an approval deadline of 4pm PT. Nov <var data-var='date'> 5</var>, <var data-var='time'>19:04</var> UTC Identified - We are aware of an issue where users are unable to access the Payroll app. The root cause has been identified and will be resolved within the next hour.

Issues accessing Payroll

Oct <var data-var='date'>27</var>, <var data-var='time'>18:38</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>27</var>, <var data-var='time'>18:24</var> UTC Monitoring - The notification service has been restored, and notifications are now properly getting sent within the SLA. Scheduled notification jobs have been restored, so moving forward they will be sent at the scheduled time. Scheduled notifications that were scheduled to be sent during the suspended period -- between 9:15a PDT to 11:23a PDT -- are being sent now. Oct <var data-var='date'>27</var>, <var data-var='time'>17:02</var> UTC Update - We have partial recovery where new notifications are being sent within the SLA of 10 seconds. Scheduled notifications continue to be suspended. Oct <var data-var='date'>27</var>, <var data-var='time'>16:17</var> UTC Update - We are temporarily suspending scheduled notification jobs in order to bring down the database load so that all other notifications -- including time-sensitive authentication notifications -- can recover to be delivered within SLA. Oct <var data-var='date'>27</var>, <var data-var='time'>15:23</var> UTC Investigating - Customers may be experiencing a delay in notifications causing authentication delays. We are observing a 2 - 15 minute delay in notifications. This is under investigation.

Notification delay

Oct <var data-var='date'> 1</var>, <var data-var='time'>21:33</var> UTC Resolved - The incident has been resolved; notifications that failed to send during the outage period (5:29 AM - 8:52 AM PDT) were re-sent between 12:40 PM - 1:30 PM PDT. Oct <var data-var='date'> 1</var>, <var data-var='time'>20:25</var> UTC Monitoring - We have re-initiated sending the notifications that failed to send during the outage. We are monitoring those notifications getting sent successfully. Oct <var data-var='date'> 1</var>, <var data-var='time'>18:18</var> UTC Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'> 1</var>, <var data-var='time'>18:11</var> UTC Identified - Email notification deliverability was disrupted from 5:29 AM PDT to 8:52 AM PDT, resulting in email notifications not getting sent during that time period. Email notifications are now getting delivered properly, but our engineering team is working to re-send the notifications that failed to send during that window.

Email notification outage

Sep <var data-var='date'>25</var>, <var data-var='time'>06:03</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>24</var>, <var data-var='time'>13:46</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>24</var>, <var data-var='time'>12:45</var> UTC Identified - The issue has been identified and a fix is being implemented.

Is Rippling down?

Rippling status is UP

Lastest published events

Site performance is degraded

API Tokens page unavailable to users with an expired token

Rippling AI is down

Rippling Services, Components and Regions

Recent Rippling events

Site performance is degraded

API Tokens page unavailable to users with an expired token

Rippling AI is down

US Payroll Runs Not Visible

Partial admins blocked from completing hiring flow at the Documents step

Google Workspace integration features unavailable

Get your FREE account now,
5 monitors included!

Is Rippling down?

Rippling status is UP

Lastest published events

Site performance is degraded

API Tokens page unavailable to users with an expired token

Rippling AI is down

Rippling Services, Components and Regions

Recent Rippling events

Site performance is degraded

API Tokens page unavailable to users with an expired token

Rippling AI is down

US Payroll Runs Not Visible

Partial admins blocked from completing hiring flow at the Documents step

Google Workspace integration features unavailable

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!