Mar <var data-var='date'>25</var>, <var data-var='time'>00:42</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>25</var>, <var data-var='time'>00:33</var> UTC Monitoring - Services are recovered. We are continuing to monitor to ensure no further degradation.Mar <var data-var='date'>24</var>, <var data-var='time'>23:18</var> UTC Identified - Systems underlying Rippling Data features (Reports, Transformations, AI assistant deep data answers) are currently degraded. The team has identified the issue and is implementing a fix.

Data features degraded

Mar <var data-var='date'> 8</var>, <var data-var='time'>18:10</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 8</var>, <var data-var='time'>15:20</var> UTC Monitoring - We added a database index and have mitigated the issueMar <var data-var='date'> 8</var>, <var data-var='time'>15:09</var> UTC Update - The impact has been mitigated, with app access operational againMar <var data-var='date'> 8</var>, <var data-var='time'>15:00</var> UTC Investigating - We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.Mar <var data-var='date'> 8</var>, <var data-var='time'>14:41</var> UTC Identified - Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.

Issues logging into Rippling

Feb <var data-var='date'> 2</var>, <var data-var='time'>15:44</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'> 2</var>, <var data-var='time'>15:14</var> UTC Monitoring - We have implemented a fix to scale up pods and are seeing services begin to recover. We are monitoring the impact.Feb <var data-var='date'> 2</var>, <var data-var='time'>14:52</var> UTC Identified - We are addressing an issue causing slowness across Rippling services

Slowness across Rippling

Jan <var data-var='date'>28</var>, <var data-var='time'>00:30</var> UTC Resolved - On the morning of Jan 26, we saw cases where the Rippling agent did not automatically install after MDM enrollment. We found the root cause and fixed the issue. It is now resolved.

Issue with automatic agent installation after MDM enrollment

Jan <var data-var='date'>20</var>, <var data-var='time'>17:37</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>20</var>, <var data-var='time'>17:29</var> UTC Monitoring - A fix has been implemented and search functionality is working properlyJan <var data-var='date'>20</var>, <var data-var='time'>17:07</var> UTC Investigating - We are investigating issues where search functionality is timing out, resulting in errors

Search issues

Jan <var data-var='date'>20</var>, <var data-var='time'>05:08</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>19</var>, <var data-var='time'>18:59</var> UTC Monitoring - The incident was due to feature flags failing and routing to a prior version of the Reports application. The issue has been mitigated, and we are monitoring the behavior.Jan <var data-var='date'>19</var>, <var data-var='time'>17:34</var> UTC Investigating - We are currently investigating this issue.

Issues loading reports

Jan <var data-var='date'>15</var>, <var data-var='time'>18:13</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>15</var>, <var data-var='time'>17:09</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>15</var>, <var data-var='time'>15:50</var> UTC Update - We are continuing to investigate this issue.Jan <var data-var='date'>15</var>, <var data-var='time'>15:50</var> UTC Investigating - We are currently investigating this issue.

Issues approving timecards and loading schedules

Jan <var data-var='date'>15</var>, <var data-var='time'>00:13</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>14</var>, <var data-var='time'>23:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>14</var>, <var data-var='time'>20:54</var> UTC Investigating - We are currently experiencing degraded performance in our Payroll application. We are investigating this issue.

Degraded performance in Payroll

Dec <var data-var='date'>16</var>, <var data-var='time'>22:35</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>16</var>, <var data-var='time'>19:24</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'>16</var>, <var data-var='time'>18:47</var> UTC Investigating - We are currently investigating this issue.

General service degradation

Dec <var data-var='date'> 1</var>, <var data-var='time'>19:30</var> UTC Resolved - This incident has been resolvedDec <var data-var='date'> 1</var>, <var data-var='time'>18:16</var> UTC Monitoring - The Rippling app is operational again. We are monitoring health.Dec <var data-var='date'> 1</var>, <var data-var='time'>17:57</var> UTC Investigating - We are investigating issues accessing the Rippling app

Issues loading Rippling

Nov <var data-var='date'>25</var>, <var data-var='time'>08:25</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>24</var>, <var data-var='time'>20:25</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>24</var>, <var data-var='time'>20:15</var> UTC Identified - The issue has been identified and a fix is being implemented.Nov <var data-var='date'>24</var>, <var data-var='time'>20:13</var> UTC Investigating - We are currently investigating this issue.

Issues using job codes and dimensions in Time and Attendance and Payroll

Nov <var data-var='date'>24</var>, <var data-var='time'>01:29</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>22</var>, <var data-var='time'>03:52</var> UTC Monitoring - We have identified the root causes and continue to monitor the healthNov <var data-var='date'>21</var>, <var data-var='time'>20:06</var> UTC Update - Access to Time & Attendance has recovered. We are continuing to investigate to address the root cause.Nov <var data-var='date'>21</var>, <var data-var='time'>19:53</var> UTC Investigating - We are investigating issues that are preventing users from loading the Time & Attendance app

Time & Attendance app loading issues

Nov <var data-var='date'>18</var>, <var data-var='time'>17:30</var> UTC Resolved - This incident has been resolvedNov <var data-var='date'>18</var>, <var data-var='time'>14:21</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>18</var>, <var data-var='time'>14:05</var> UTC Identified - The issue has been identified and a fix is being implemented.Nov <var data-var='date'>18</var>, <var data-var='time'>13:38</var> UTC Investigating - Rippling customers are unable to login due to a 3rd-party outage

Login outage

Nov <var data-var='date'>16</var>, <var data-var='time'>19:38</var> UTC Resolved - Our team has made changes to reduce load on the groups database and has scaled up the database infrastructure to accommodate additional load. The incident has been resolved.Nov <var data-var='date'>16</var>, <var data-var='time'>18:45</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>16</var>, <var data-var='time'>18:36</var> UTC Investigating - We are experiencing degradation across multiple services due to high load on a database critical to groups

Nov <var data-var='date'> 6</var>, <var data-var='time'>19:14</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'> 4</var>, <var data-var='time'>07:49</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>30</var>, <var data-var='time'>18:16</var> UTC Update - Chrome version 142 prompts users to allow sites to make local network calls. This impacts Device Trust, which relies on a local network call to allow trusted devices to access these sites. We are working on a fix to this issue, which will be deployed between Friday Oct 31 and Monday Nov 3.Oct <var data-var='date'>30</var>, <var data-var='time'>15:48</var> UTC Identified - The issue has been identified and a fix is being implemented.Oct <var data-var='date'>29</var>, <var data-var='time'>21:34</var> UTC Investigating - There is a disruption to our device trust product on Chrome 142. Engineering is investigating.

Device Trust disruption

Nov <var data-var='date'> 5</var>, <var data-var='time'>20:02</var> UTC Resolved - Issue is now resolved. We have automatically extended the approval deadline for runs that had an approval date of November 5th. US-funded pay runs now have an approval time of 5pm PT, and Canada-funded runs have an approval deadline of 4pm PT.Nov <var data-var='date'> 5</var>, <var data-var='time'>19:04</var> UTC Identified - We are aware of an issue where users are unable to access the Payroll app. The root cause has been identified and will be resolved within the next hour.

Issues accessing Payroll

Oct <var data-var='date'>27</var>, <var data-var='time'>18:38</var> UTC Resolved - This incident has been resolved.Oct <var data-var='date'>27</var>, <var data-var='time'>18:24</var> UTC Monitoring - The notification service has been restored, and notifications are now properly getting sent within the SLA. Scheduled notification jobs have been restored, so moving forward they will be sent at the scheduled time. Scheduled notifications that were scheduled to be sent during the suspended period -- between 9:15a PDT to 11:23a PDT -- are being sent now.Oct <var data-var='date'>27</var>, <var data-var='time'>17:02</var> UTC Update - We have partial recovery where new notifications are being sent within the SLA of 10 seconds. Scheduled notifications continue to be suspended.Oct <var data-var='date'>27</var>, <var data-var='time'>16:17</var> UTC Update - We are temporarily suspending scheduled notification jobs in order to bring down the database load so that all other notifications -- including time-sensitive authentication notifications -- can recover to be delivered within SLA.Oct <var data-var='date'>27</var>, <var data-var='time'>15:23</var> UTC Investigating - Customers may be experiencing a delay in notifications causing authentication delays. We are observing a 2 - 15 minute delay in notifications. This is under investigation.

Notification delay

Oct <var data-var='date'> 1</var>, <var data-var='time'>21:33</var> UTC Resolved - The incident has been resolved; notifications that failed to send during the outage period (5:29 AM - 8:52 AM PDT) were re-sent between 12:40 PM - 1:30 PM PDT.Oct <var data-var='date'> 1</var>, <var data-var='time'>20:25</var> UTC Monitoring - We have re-initiated sending the notifications that failed to send during the outage. We are monitoring those notifications getting sent successfully.Oct <var data-var='date'> 1</var>, <var data-var='time'>18:18</var> UTC Update - We are continuing to work on a fix for this issue.Oct <var data-var='date'> 1</var>, <var data-var='time'>18:11</var> UTC Identified - Email notification deliverability was disrupted from 5:29 AM PDT to 8:52 AM PDT, resulting in email notifications not getting sent during that time period. Email notifications are now getting delivered properly, but our engineering team is working to re-send the notifications that failed to send during that window.

Email notification outage

Sep <var data-var='date'>25</var>, <var data-var='time'>06:03</var> UTC Resolved - This incident has been resolved.Sep <var data-var='date'>24</var>, <var data-var='time'>13:46</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>24</var>, <var data-var='time'>12:45</var> UTC Identified - The issue has been identified and a fix is being implemented.

T&A clock-in and clock-outs are temporarily degraded

Sep <var data-var='date'>19</var>, <var data-var='time'>21:22</var> UTC Resolved - This incident has been resolved.Sep <var data-var='date'>17</var>, <var data-var='time'>00:30</var> UTC Monitoring - A fix has been implemented going forward, and we are monitoring the results. We are also running a migration in batches to ensure affected devices have the correct OS update settings on the device.Sep <var data-var='date'>16</var>, <var data-var='time'>20:09</var> UTC Identified - Our engineering team has identified an issue with Mac devices upgrading to macOS 26 (Tahoe) despite having a policy in place to defer major upgrades. This has occurred for companies with an OS update policy that has both deferral and major upgrade enforcement settings in place. We are in the process of implementing a fix for this issue. For devices that have not already upgraded, the fix will also prevent these devices from upgrading.

Issue with Mac devices upgrading to macOS 26 (Tahoe)

Sep <var data-var='date'>17</var>, <var data-var='time'>21:22</var> UTC Resolved - This incident has been resolved.Sep <var data-var='date'>12</var>, <var data-var='time'>15:12</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>12</var>, <var data-var='time'>03:18</var> UTC Investigating - - We are confident that this issue is affecting WiFi policies, and not other policies - The issue is affecting approximately 200 companies - Based on our investigation so far, se believe there is a race condition that is resulting in some WiFi policies being removed - We have a code change ready to deploy that will mitigate most of the issue as we continue to investigate the root cause - Our engineering team will continue to investigate overnight, and we will come back with another update first in the morningSep <var data-var='date'>11</var>, <var data-var='time'>23:30</var> UTC Identified - The issue has been identified and a fix is being implemented.Sep <var data-var='date'>11</var>, <var data-var='time'>20:21</var> UTC Investigating - Our engineering team is investigating an issue with the deployment of WiFi policies that results in the policy being removed and re-added multiple times. This results in devices losing and gaining WiFi connection repeatedly.

Issue with WiFi policies

Sep <var data-var='date'> 2</var>, <var data-var='time'>18:05</var> UTC Resolved - This incident has been resolved.Sep <var data-var='date'> 2</var>, <var data-var='time'>18:00</var> UTC Monitoring - Access to Rippling has been restored. We will continue to monitor.Sep <var data-var='date'> 2</var>, <var data-var='time'>17:40</var> UTC Identified - The issue has been identified, and access to the Rippling app is starting to recoverSep <var data-var='date'> 2</var>, <var data-var='time'>17:32</var> UTC Update - Single Sign-On to other apps is working but access to the Rippling app (app.rippling.com) is still unavailableSep <var data-var='date'> 2</var>, <var data-var='time'>17:06</var> UTC Investigating - We are currently investigating this issue.

Aug <var data-var='date'>13</var>, <var data-var='time'>21:51</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'>13</var>, <var data-var='time'>15:57</var> UTC Monitoring - SentinelOne is experiencing an incident. You can follow along here: https://status.sentinelone.com/incidents/b03z8dft06hs

SentinelOne is experiencing an incident

Aug <var data-var='date'> 7</var>, <var data-var='time'>14:17</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'> 5</var>, <var data-var='time'>15:59</var> UTC Update - We are continuing to monitor for any further issues.Aug <var data-var='date'> 4</var>, <var data-var='time'>21:47</var> UTC Update - We are continuing to monitor for any issues. Customers using custom workflows will see delays in action executionAug <var data-var='date'> 4</var>, <var data-var='time'>21:37</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'> 4</var>, <var data-var='time'>21:27</var> UTC Update - We are continuing to work on a fix for this issue.Aug <var data-var='date'> 4</var>, <var data-var='time'>21:19</var> UTC Update - We are continuing to work on a fix for this issue.Aug <var data-var='date'> 4</var>, <var data-var='time'>21:08</var> UTC Identified - The issue has been identified and a fix is being implemented.Aug <var data-var='date'> 4</var>, <var data-var='time'>19:53</var> UTC Investigating - We are currently investigating this issue.

Jul <var data-var='date'>31</var>, <var data-var='time'>05:31</var> UTC Resolved - This incident has been resolved.Jul <var data-var='date'>30</var>, <var data-var='time'>18:51</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>30</var>, <var data-var='time'>15:03</var> UTC Investigating - We are currently investigating an issue related to the deployment of macOS 15.6. Devices may have received the macOS 15.6 update earlier than intended.

Is Rippling down?

Rippling status is UP

Lastest published events

Data features degraded

Issues logging into Rippling

Slowness across Rippling

Rippling Services, Components and Regions

Recent Rippling events

Data features degraded

Issues logging into Rippling

Slowness across Rippling

Issue with automatic agent installation after MDM enrollment

Search issues

Issues loading reports

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Is Rippling down?

Rippling status is UP

Lastest published events

Data features degraded

Issues logging into Rippling

Slowness across Rippling

Rippling Services, Components and Regions

Recent Rippling events

Data features degraded

Issues logging into Rippling

Slowness across Rippling

Issue with automatic agent installation after MDM enrollment

Search issues

Issues loading reports

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!