Jan <var data-var='date'> 6</var>, <var data-var='time'>11:59</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'> 6</var>, <var data-var='time'>11:01</var> PST Identified - Email notifications from the Riipen platform are currently failing to send and are in a processing queue. We have identified the issue with our 3rd party email provider and are waiting on a fix from them.

Email outage

Nov <var data-var='date'>12</var>, <var data-var='time'>15:00</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'>12</var>, <var data-var='time'>14:46</var> PST Identified - The issue has been identified and a fix is being implemented.Nov <var data-var='date'>12</var>, <var data-var='time'>14:43</var> PST Investigating - An issue currently exists on page which are attempting to display answers from questions, including match request custom questions and survey responses.

Question and answers loading

Nov <var data-var='date'> 3</var>, <var data-var='time'>18:44</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'> 3</var>, <var data-var='time'>18:41</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'> 3</var>, <var data-var='time'>18:00</var> PST Identified - The issue has been identified and a fix is being implemented.

Platform performance issue

Sep <var data-var='date'>29</var>, <var data-var='time'>14:55</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>29</var>, <var data-var='time'>13:18</var> PDT Update - We are continuing to investigate this issue.Sep <var data-var='date'>29</var>, <var data-var='time'>13:18</var> PDT Investigating - We are currently investigating this issue.

Degraded performance

Aug <var data-var='date'>16</var>, <var data-var='time'>23:30</var> PDT Completed - The scheduled maintenance has been completed.Aug <var data-var='date'>16</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>31</var>, <var data-var='time'>10:27</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time. Users may see degraded performance or short outages during this time.

Scheduled maintenance

Jun <var data-var='date'>12</var>, <var data-var='time'>13:18</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>12</var>, <var data-var='time'>12:51</var> PDT Monitoring - The upstream fix has been implemented, but some users may still experience intermittent issues.Jun <var data-var='date'>12</var>, <var data-var='time'>12:21</var> PDT Identified - The issue has been identified and a fix is being implemented.Jun <var data-var='date'>12</var>, <var data-var='time'>11:57</var> PDT Update - A 3rd party vendor critical to the Riipen platform is experiencing a partial outage. Parts of the Riipen platform may fail during this outage. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsWJun <var data-var='date'>12</var>, <var data-var='time'>11:53</var> PDT Investigating - We are currently investigating this issue.

Partial outage from vendor

May <var data-var='date'>26</var>, <var data-var='time'>13:36</var> PDT Resolved - This incident has been resolved.May <var data-var='date'>26</var>, <var data-var='time'>13:34</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>26</var>, <var data-var='time'>13:32</var> PDT Investigating - We are currently investigating this issue.

Incident

Feb <var data-var='date'> 1</var>, <var data-var='time'>23:50</var> PST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 1</var>, <var data-var='time'>23:30</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>31</var>, <var data-var='time'>11:27</var> PST Scheduled - We will be undergoing scheduled maintenance at this time.

Nov <var data-var='date'>27</var>, <var data-var='time'>10:23</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'>27</var>, <var data-var='time'>10:08</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>27</var>, <var data-var='time'>09:37</var> PST Identified - Single sign on with LTI tools in all major LMS is currently degraded.

LMS integration with LTI

Jul <var data-var='date'>15</var>, <var data-var='time'>09:13</var> PDT Resolved - This incident has been resolved.Jul <var data-var='date'>15</var>, <var data-var='time'>09:02</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>15</var>, <var data-var='time'>08:56</var> PDT Investigating - We are currently investigating this issue.

Platform outage

May <var data-var='date'>24</var>, <var data-var='time'>22:45</var> PDT Completed - The scheduled maintenance has been completed.May <var data-var='date'>24</var>, <var data-var='time'>22:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May <var data-var='date'>22</var>, <var data-var='time'>07:37</var> PDT Scheduled - We will be undergoing schedules maintenance at this time to perform a database upgrade

Database upgrade

Mar <var data-var='date'>19</var>, <var data-var='time'>14:33</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>19</var>, <var data-var='time'>14:32</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>19</var>, <var data-var='time'>13:49</var> PDT Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>19</var>, <var data-var='time'>13:49</var> PDT Investigating - We are currently investigating this issue.

Match teams page unable to load for some matches

Feb <var data-var='date'>17</var>, <var data-var='time'>22:58</var> PST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>17</var>, <var data-var='time'>22:45</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>13</var>, <var data-var='time'>10:58</var> PST Scheduled - We will be undergoing scheduled maintenance at this time for our Developer platform including API requests and webhooks. We only expect 5 minutes of slower than normal responses times during this upgrade.

Developer platform upgrade

Jan <var data-var='date'>26</var>, <var data-var='time'>22:46</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'>26</var>, <var data-var='time'>22:33</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>26</var>, <var data-var='time'>22:31</var> PST Investigating - We are currently investigating this issue.

Nov <var data-var='date'> 2</var>, <var data-var='time'>12:23</var> PDT Resolved - This incident has been resolved.Nov <var data-var='date'> 2</var>, <var data-var='time'>12:09</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'> 2</var>, <var data-var='time'>11:36</var> PDT Identified - The issue has been identified and a fix is being implemented.

Partial Outage

Oct <var data-var='date'>25</var>, <var data-var='time'>10:47</var> PDT Resolved - This incident has been resolved.Oct <var data-var='date'>25</var>, <var data-var='time'>10:33</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>25</var>, <var data-var='time'>09:52</var> PDT Identified - The issue has been identified and a fix is being implemented.Oct <var data-var='date'>25</var>, <var data-var='time'>09:40</var> PDT Investigating - We are currently investigating the issue. You may experience problems depending on your current time zone.

Partial outage for specific time zones

Aug <var data-var='date'>28</var>, <var data-var='time'>13:14</var> PDT Resolved - This incident has been resolved.Aug <var data-var='date'>28</var>, <var data-var='time'>12:58</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>28</var>, <var data-var='time'>12:51</var> PDT Identified - The issue has been identified and a fix is being implemented.Aug <var data-var='date'>28</var>, <var data-var='time'>12:44</var> PDT Investigating - We are currently investigating this issue.

Platform Outage

Apr <var data-var='date'>20</var>, <var data-var='time'>04:30</var> PDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'>20</var>, <var data-var='time'>02:25</var> PDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary.Apr <var data-var='date'>20</var>, <var data-var='time'>01:55</var> PDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary.Apr <var data-var='date'>20</var>, <var data-var='time'>00:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 8</var>, <var data-var='time'>12:49</var> PST Scheduled - Riipen will be undergoing scheduled maintenance at this time in association with the launch of Riipen 2.0. As a precaution, we have listed the scheduled maintenance as a 4 hour duration, but we expected the actual down time of the Riipen platform to be significantly less. For more information on Riipen 2.0, please contact your customer support representative or account manager.

Scheduled Maintenance

Dec <var data-var='date'> 7</var>, <var data-var='time'>17:52</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'> 7</var>, <var data-var='time'>17:52</var> PST Update - We are continuing to work on a fix for this issue.Dec <var data-var='date'> 7</var>, <var data-var='time'>17:43</var> PST Update - We are continuing to work on a fix for this issue.Dec <var data-var='date'> 7</var>, <var data-var='time'>17:41</var> PST Update - We are continuing to work on a fix for this issue.Dec <var data-var='date'> 7</var>, <var data-var='time'>17:33</var> PST Identified - The issue has been identified and a fix is being implemented.Dec <var data-var='date'> 7</var>, <var data-var='time'>17:22</var> PST Investigating - We are currently investigating this issue.

May <var data-var='date'>24</var>, <var data-var='time'>11:15</var> PDT Resolved - This incident has been resolved.May <var data-var='date'>24</var>, <var data-var='time'>11:06</var> PDT Update - We are continuing to monitor for any further issues.May <var data-var='date'>24</var>, <var data-var='time'>11:05</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>24</var>, <var data-var='time'>10:02</var> PDT Identified - The issue has been identified and a fix is being implemented.

Major Service Outage

Dec <var data-var='date'>14</var>, <var data-var='time'>15:44</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'>14</var>, <var data-var='time'>15:17</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'>14</var>, <var data-var='time'>15:11</var> PST Identified - The issue has been identified and a fix is being implemented.Dec <var data-var='date'>14</var>, <var data-var='time'>14:59</var> PST Investigating - Some customer are experiencing high load times.

Aug <var data-var='date'> 6</var>, <var data-var='time'>23:39</var> PDT Completed - The scheduled maintenance has been completed.Aug <var data-var='date'> 6</var>, <var data-var='time'>23:21</var> PDT Verifying - Verification is currently underway for the maintenance items.Aug <var data-var='date'> 6</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>30</var>, <var data-var='time'>10:58</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Infrastructure Upgrades

Jul <var data-var='date'>17</var>, <var data-var='time'>03:02</var> PDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>16</var>, <var data-var='time'>23:01</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>12</var>, <var data-var='time'>08:55</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time to upgrade key infrastructure components. We do not expect any downtime, but services may operate slower than normal.

Scheduled infrastructure updates

Apr <var data-var='date'>29</var>, <var data-var='time'>08:56</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'>29</var>, <var data-var='time'>08:45</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>29</var>, <var data-var='time'>08:34</var> PDT Identified - The issue has been identified and a fix is being implemented.Apr <var data-var='date'>29</var>, <var data-var='time'>08:32</var> PDT Investigating - We are currently investigating this issue.

Core services partial outage

Sep <var data-var='date'> 2</var>, <var data-var='time'>09:41</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'> 2</var>, <var data-var='time'>09:28</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'> 2</var>, <var data-var='time'>09:19</var> PDT Identified - The issue has been identified and a fix is being implemented.

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Email outage

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Platform performance issue

Riipen Services, Components and Regions

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Platform performance issue

Degraded performance

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Is Riipen down?

Riipen status is UP

Lastest published events

Email outage

Question and answers loading

Platform performance issue

Riipen Services, Components and Regions

Recent Riipen events

Email outage

Question and answers loading

Platform performance issue

Degraded performance

Scheduled maintenance

Partial outage from vendor

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