Feb <var data-var='date'> 8</var>, <var data-var='time'>08:55</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'> 8</var>, <var data-var='time'>08:45</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 8</var>, <var data-var='time'>08:21</var> PST Identified - The issue has been identified and a fix is being implemented.

Insights API Outage

Feb <var data-var='date'> 2</var>, <var data-var='time'>21:12</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'> 2</var>, <var data-var='time'>15:09</var> PST Update - We are continuing to monitor for any further issues. Feb <var data-var='date'> 2</var>, <var data-var='time'>08:34</var> PST Monitoring - We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Delay with Rev Live Captions joining Zoom Meetings

Dec <var data-var='date'> 1</var>, <var data-var='time'>12:01</var> PST Resolved - This incident has been resolved. Dec <var data-var='date'> 1</var>, <var data-var='time'>09:13</var> PST Monitoring - We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Nov <var data-var='date'>26</var>, <var data-var='time'>12:41</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>25</var>, <var data-var='time'>12:13</var> PST Monitoring - We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Nov <var data-var='date'> 4</var>, <var data-var='time'>16:46</var> PST Resolved - We have fixed an issue with the Zoom Webinar Live Streaming URL Creator causing issues with live captions joining some Zoom Webinars. To ensure live captions will join your next Webinar, please update your Webinar's Stream URL And Key using the Streaming URL Creator. Nov <var data-var='date'> 4</var>, <var data-var='time'>14:46</var> PST Identified - We have identified an issue preventing live captions from joining some Zoom Webinars. This is not affecting Zoom Meetings.

Issue affecting live captions joining Zoom Webinars

Oct <var data-var='date'>28</var>, <var data-var='time'>09:00</var> PDT Resolved - We investigated and resolved a Zoom issue causing issues with Rev Live Captions joining Meetings. Webinars were not affected. The issue centered around the information that Zoom sends Rev when a Meeting starts. We are adding additional protections in place to prevent similar issues in the future.

Issue with Rev Live Captions joining Zoom Meetings

Oct <var data-var='date'> 7</var>, <var data-var='time'>15:47</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'> 7</var>, <var data-var='time'>13:33</var> PDT Monitoring - We have identified a Zoom issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Oct <var data-var='date'> 1</var>, <var data-var='time'>14:53</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'> 1</var>, <var data-var='time'>12:56</var> PDT Investigating - We are investigating an issue with Zoom preventing Rev Live Captions from displaying properly in Zoom Meetings and Webinars. Live captions may be delayed, malformed, or missing altogether.

Issue with displaying live captions

Sep <var data-var='date'>30</var>, <var data-var='time'>13:40</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>09:00</var> PDT Monitoring - Zoom has identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users: https://status.zoom.us/incidents/xk1bz73zgbtj. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'>24</var>, <var data-var='time'>17:48</var> PDT Resolved - This incident has been resolved and service has returned to normal. Rev Live Captions are automatically joining Zoom Meetings, and access to the management pages have returned: https://www.rev.com/account/zoom-live-captions. Sep <var data-var='date'>24</var>, <var data-var='time'>17:00</var> PDT Identified - We are continuing to work on a fix for this issue. (Apologies that previous status updates were removed in error.) This incident is preventing Rev Live Captions from automatically joining Zoom Meetings and users from accessing the Rev Live Captions management pages: https://www.rev.com/account/zoom-live-captions For Zoom Meetings, please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. For Zoom Webinars, previously created Stream Key and URLs will continue to serve live captions as expected. New Zoom Webinars cannot be created as

Rev Live Captions Automatic Joining and Management Pages Down

Sep <var data-var='date'>23</var>, <var data-var='time'>10:17</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>23</var>, <var data-var='time'>10:17</var> PDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'>23</var>, <var data-var='time'>09:15</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'>22</var>, <var data-var='time'>10:42</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>22</var>, <var data-var='time'>09:11</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'>17</var>, <var data-var='time'>12:30</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>17</var>, <var data-var='time'>09:13</var> PDT Monitoring - We have identified an issue with Zoom preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'>15</var>, <var data-var='time'>12:24</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>15</var>, <var data-var='time'>09:16</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'>14</var>, <var data-var='time'>10:21</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>14</var>, <var data-var='time'>09:11</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'>10</var>, <var data-var='time'>15:23</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>10</var>, <var data-var='time'>09:15</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'> 9</var>, <var data-var='time'>13:31</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 9</var>, <var data-var='time'>09:14</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'> 8</var>, <var data-var='time'>13:47</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 8</var>, <var data-var='time'>08:27</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'> 3</var>, <var data-var='time'>12:10</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 3</var>, <var data-var='time'>08:44</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'> 2</var>, <var data-var='time'>12:49</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 2</var>, <var data-var='time'>10:12</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Sep <var data-var='date'> 1</var>, <var data-var='time'>14:00</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 1</var>, <var data-var='time'>10:32</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Aug <var data-var='date'>31</var>, <var data-var='time'>12:41</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>31</var>, <var data-var='time'>10:13</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Aug <var data-var='date'>27</var>, <var data-var='time'>10:29</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>08:46</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Aug <var data-var='date'>26</var>, <var data-var='time'>11:12</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>26</var>, <var data-var='time'>08:21</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

Aug <var data-var='date'>25</var>, <var data-var='time'>10:21</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>25</var>, <var data-var='time'>08:33</var> PDT Monitoring - We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users.  Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.  This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

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Rev status is UP

Lastest published events

Insights API Outage

Delay with Rev Live Captions joining Zoom Meetings

Delay with Rev Live Captions joining Zoom Meetings

Rev Services, Components and Regions

Recent Rev events

Insights API Outage

Delay with Rev Live Captions joining Zoom Meetings

Delay with Rev Live Captions joining Zoom Meetings

Delay with Rev Live Captions joining Zoom Meetings

Issue affecting live captions joining Zoom Webinars

Issue with Rev Live Captions joining Zoom Meetings