Jul <var data-var='date'>27</var>, <var data-var='time'>16:26</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>27</var>, <var data-var='time'>07:27</var> EDT Investigating - There is currently an outage for email delivery systems. This will affect users attempting to verify emails, reset passwords, or any other systems that require the use of emails sent from Retrium.

Email System Outage

Feb <var data-var='date'>14</var>, <var data-var='time'>13:00</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>14</var>, <var data-var='time'>10:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>13</var>, <var data-var='time'>08:38</var> EST Scheduled - We will be undergoing maintenance during this time. There will likely be a short disruption in service, please plan your app usage accordingly.

Scheduled Maintenance

Feb <var data-var='date'> 7</var>, <var data-var='time'>13:00</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 6</var>, <var data-var='time'>10:34</var> EST Scheduled - We will be making some infrastructure changes during this time. There will likely be a brief outage for the Retrium application. Please schedule your retrospectives accordingly.

Feb <var data-var='date'> 5</var>, <var data-var='time'>08:45</var> EST Resolved - The incident appears to be resolved. If there are any issues please contact us at success@retrium.com. Feb <var data-var='date'> 4</var>, <var data-var='time'>17:22</var> EST Monitoring - We've deployed a fix and are monitoring. If you are still encountering issues, please reach out to success@retrium.com. Feb <var data-var='date'> 4</var>, <var data-var='time'>17:06</var> EST Investigating - There is an issue currently affecting some of our users that is preventing them from inviting new members to Team Rooms or Orgs. We are investigating the issue and will update this page as we work to resolve it.

Issue with inviting users

Jan <var data-var='date'>17</var>, <var data-var='time'>13:00</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>17</var>, <var data-var='time'>10:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>16</var>, <var data-var='time'>12:26</var> EST Scheduled - We will be doing scheduled maintenance on some of our systems during this time. No outages are anticipated but there may be brief interruptions or degraded service during the update.

Jan <var data-var='date'>10</var>, <var data-var='time'>13:00</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>10</var>, <var data-var='time'>10:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 9</var>, <var data-var='time'>10:59</var> EST Scheduled - The application should remain online and functional during this time, but there's a low potential for outages or degraded performance while the update is performed.

Jan <var data-var='date'> 3</var>, <var data-var='time'>14:00</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 3</var>, <var data-var='time'>10:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 2</var>, <var data-var='time'>12:55</var> EST Scheduled - We will be bringing the application fully offline for some time during this window to perform maintenance.

Dec <var data-var='date'>20</var>, <var data-var='time'>14:00</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>20</var>, <var data-var='time'>10:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>18</var>, <var data-var='time'>11:44</var> EST Scheduled - The app will be taken offline for infrastructure maintenance.

Oct <var data-var='date'>21</var>, <var data-var='time'>07:30</var> EDT Resolved - The issue appears to be resolved at this time. Oct <var data-var='date'>20</var>, <var data-var='time'>15:50</var> EDT Monitoring - We're experiencing intermittent disruptions due to an ongoing AWS infrastructure outage affecting database connectivity. Users may see delays or timeouts in real-time data. Our team is monitoring closely, but full resolution depends on AWS restoring services. Updates to follow.

AWS Outage Affecting Application Uptime

Aug <var data-var='date'> 2</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 1</var>, <var data-var='time'>12:10</var> EDT Scheduled - We will be doing maintenance work on our application infrastructure during this time. Although we don't anticipate any outages, there may be some brief periods where the application is offline.

Jun <var data-var='date'>24</var>, <var data-var='time'>20:24</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>24</var>, <var data-var='time'>13:00</var> EDT Update - We are continuing to work on a fix for this issue. Jun <var data-var='date'>24</var>, <var data-var='time'>10:27</var> EDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>24</var>, <var data-var='time'>09:47</var> EDT Investigating - The Retrium application is currently experiencing degraded performance, we are investigating the issue and will update this incident as we work to resolve it.

Degraded Application Performance

Jun <var data-var='date'>14</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>14</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>13</var>, <var data-var='time'>13:57</var> EDT Scheduled - We will be making some updates to the DNS of our non-application site during this time. Users may receive DNS errors when accessing 'retrium.com'. All users will still be able to go directly to 'www.retrium.com' to access our site.

Jun <var data-var='date'> 7</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 6</var>, <var data-var='time'>10:38</var> EDT Scheduled - The Retrium application may be offline for scheduled maintenance during this period.

Apr <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 5</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 4</var>, <var data-var='time'>15:32</var> EDT Scheduled - We will be performing maintenance on some of our servers at this time. No downtime is anticipated, but there may be brief interruptions of service while infrastructure updates are performed. We will update this status in the event that any downtime occurs.

Mar <var data-var='date'> 9</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 8</var>, <var data-var='time'>17:50</var> EST Scheduled - We will be performing a follow up to yesterday's maintenance at this time.

Mar <var data-var='date'> 8</var>, <var data-var='time'>13:00</var> EST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 8</var>, <var data-var='time'>10:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 7</var>, <var data-var='time'>13:51</var> EST Scheduled - We will be undergoing a brief maintenance at this time.

Feb <var data-var='date'>12</var>, <var data-var='time'>15:30</var> EST Resolved - At 3:28PM ET app.retrium.com experienced an outage for 3 minutes.

Brief outage

Jan <var data-var='date'>18</var>, <var data-var='time'>13:00</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>18</var>, <var data-var='time'>10:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>17</var>, <var data-var='time'>13:02</var> EST Scheduled - We will be performing some infrastructure updates during this time.

Oct <var data-var='date'>26</var>, <var data-var='time'>16:00</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>26</var>, <var data-var='time'>11:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>24</var>, <var data-var='time'>13:27</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Oct <var data-var='date'> 5</var>, <var data-var='time'>14:00</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 5</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 4</var>, <var data-var='time'>14:17</var> EDT Scheduled - The Retrium application will be taken offline to perform upgrades to our infrastructure during this time.

Sep <var data-var='date'>21</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>21</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>20</var>, <var data-var='time'>14:55</var> EDT Scheduled - We will be performing scheduled maintenance during this time. The application will be taken offline briefly while we perform this maintenance.

Jul <var data-var='date'>23</var>, <var data-var='time'>15:34</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>13:35</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>23</var>, <var data-var='time'>12:16</var> EDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>23</var>, <var data-var='time'>12:15</var> EDT Investigating - We are currently investigating a reported issue where Org Admins and Org Managers are unable to access Team Room Members and Settings pages.

Team Room Members/Settings page issue.

Jun <var data-var='date'>17</var>, <var data-var='time'>18:31</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>17</var>, <var data-var='time'>14:43</var> EDT Identified - The issue has been identified and we are monitoring the services status.

Service outage.

Apr <var data-var='date'>13</var>, <var data-var='time'>12:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>13</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>12</var>, <var data-var='time'>14:42</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Mar <var data-var='date'>30</var>, <var data-var='time'>14:15</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>30</var>, <var data-var='time'>11:15</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>11:00</var> EDT Scheduled - Retrium will be taking it's application offline to perform scheduled maintenance.

Is Retrium down?

Retrium status is UP

Lastest published events

Email System Outage

Scheduled Maintenance

Scheduled Maintenance

Retrium Services, Components and Regions

Recent Retrium events

Email System Outage

Scheduled Maintenance

Scheduled Maintenance

Issue with inviting users

Scheduled Maintenance

Scheduled Maintenance