Oct <var data-var='date'> 4</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 4</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 1</var>, <var data-var='time'>17:09</var> UTC Scheduled - All services are expected to remain generally available during the maintenance window. However, users may experience brief periods of slowness, degraded performance, or occasional intermittent failures while accessing the application.

System Infrastructure Maintenance

Sep <var data-var='date'>27</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>27</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>18:53</var> UTC Scheduled - All services are expected to remain generally available during the maintenance window. However, users may experience brief periods of slowness, degraded performance, or occasional intermittent failures while accessing the application.

Sep <var data-var='date'>26</var>, <var data-var='time'>16:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>26</var>, <var data-var='time'>08:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>21</var>, <var data-var='time'>17:58</var> UTC Scheduled - We will be performing a planned platform upgrade that may affect a subset of integrations hosted on our integration platform. During the maintenance window, customers may experience brief periods of degraded performance or occasional intermittent failures when accessing these integrations. This activity is part of our ongoing efforts to improve the stability and performance of our integration services. Please note: Logins and access to core applications and services will remain unaffected. If you have any questions or need further assistance, please contact our support team at https://support.deltek.com

Sep <var data-var='date'>20</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>20</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>17</var>, <var data-var='time'>17:54</var> UTC Scheduled - We will be performing scheduled maintenance across selected infrastructure components, including the servers hosting our SFTP service and the RIA Import Tool at https://ria.replicon.com. This maintenance is required to apply critical patches and help maintain the security, stability, and reliability of our services. System Infrastructure Maintenance: All services are expected to remain generally available during the maintenance window. However, users may experience brief periods of slowness, degraded performance, or occasional intermittent failures while accessing the application. SFTP Service: The SFTP service may experience intermittent unavailability during the maintenance window. Impacted SFTP Host: rsftp-ap1.replicon.com RIA Import Tool: The RIA Import Tool may be intermittently unavailable for approximately 30 minutes during the maintenance window. This maintenance is not expected to impact users’ ability to log in to or access Replicon’s core applications and services, apart from the brief intermittent performance issues noted above.

Sep <var data-var='date'>12</var>, <var data-var='time'>16:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>12</var>, <var data-var='time'>08:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 4</var>, <var data-var='time'>18:19</var> UTC Scheduled - We will be performing a planned platform upgrade that may affect a subset of integrations hosted on our integration platform. During the maintenance window, customers may experience brief periods of degraded performance or occasional intermittent failures when accessing these integrations. This activity is part of our ongoing efforts to improve the stability and performance of our integration services. Please note: Logins and access to core applications and services will remain unaffected. If you have any questions or need further assistance, please contact our support team at https://support.deltek.com

Sep <var data-var='date'> 6</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 3</var>, <var data-var='time'>18:23</var> UTC Scheduled - We will be performing scheduled maintenance on our system infrastructure and SFTP service to apply essential updates that ensure continued security, stability, and performance. System Infrastructure Maintenance: All services will remain generally available during the routine maintenance window. However, users may experience brief periods of slowness (degraded performance) or occasional intermittent failures while accessing the application. SFTP Service Maintenance: The servers hosting our SFTP service will undergo maintenance to apply critical patches. During this time, the SFTP service may experience intermittent periods of unavailability. Impacted SFTP Hosts: rsftp-uswest.replicon.com rsftp-useast.replicon.com rsftp-useast2.replicon.com rsftp-eucentral.replicon.com rsftp-euwest3.replicon.com

Sep <var data-var='date'> 3</var>, <var data-var='time'>11:57</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'> 3</var>, <var data-var='time'>11:45</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 3</var>, <var data-var='time'>11:36</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'> 3</var>, <var data-var='time'>10:55</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'> 3</var>, <var data-var='time'>10:38</var> UTC Investigating - We have identified an issue affecting our Polaris services, which is impacting multiple application areas, including Timesheet, Time Off, Expense, and Scheduling. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available.

Polaris Services – Performance Degradation

Aug <var data-var='date'>15</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>15</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>15:21</var> UTC Scheduled - All services will remain generally available during the routine maintenance window. However, users may experience brief periods of slowness (degraded performance) or occasional intermittent failures while accessing the application.

Aug <var data-var='date'> 9</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 9</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>17:21</var> UTC Scheduled - We will be performing scheduled maintenance on our system infrastructure and SFTP service to apply essential updates that ensure continued security, stability, and performance. System Infrastructure Maintenance: All services will remain generally available during the routine maintenance window. However, users may experience brief periods of slowness (degraded performance) or occasional intermittent failures while accessing the application. SFTP Service Maintenance: The servers hosting our SFTP service will undergo maintenance to apply critical patches. During this time, the SFTP service may experience intermittent periods of unavailability.

Jul <var data-var='date'>25</var>, <var data-var='time'>16:30</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>25</var>, <var data-var='time'>08:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>14:24</var> UTC Scheduled - We will be performing planned maintenance that may affect a subset of integrations hosted on our integration platform, potentially causing processing delays during the maintenance window. This activity is part of our ongoing efforts to ensure the reliability and performance of our integration services. Please note: Logins and access to core applications and services will remain unaffected. If you have any questions or need further assistance, please contact our support team at https://support.deltek.com

Jul <var data-var='date'>24</var>, <var data-var='time'>10:48</var> UTC Resolved - Between 4:48 AM and 5:09 AM MST (11:48–12:09 UTC) on July 24, 2026, users may have experienced connectivity issues when accessing our services, including login, with some requests returning HTTP 522 (Connection Timed Out). This was caused by an outage on our CDN provider's platform. Our provider identified and resolved the issue at 5:09 AM MST, and service was fully restored at that time.

Intermittent Connectivity Issues

Jul <var data-var='date'>11</var>, <var data-var='time'>16:30</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>11</var>, <var data-var='time'>08:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>14:22</var> UTC Scheduled - We will be performing planned maintenance that may affect a subset of integrations hosted on our integration platform, potentially causing processing delays during the maintenance window. This activity is part of our ongoing efforts to ensure the reliability and performance of our integration services. Please note: Logins and access to core applications and services will remain unaffected. If you have any questions or need further assistance, please contact our support team at https://support.deltek.com

Jul <var data-var='date'> 5</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 5</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 2</var>, <var data-var='time'>15:21</var> UTC Scheduled - We will be performing scheduled maintenance on our Database Servers to apply essential updates that enhance security, stability, and performance. All services are expected to remain operational. However, users may experience brief periods of degraded performance or occasional intermittent failures while accessing the application during the maintenance window.

Jun <var data-var='date'>30</var>, <var data-var='time'>04:45</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>17:09</var> UTC Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>29</var>, <var data-var='time'>16:09</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>29</var>, <var data-var='time'>13:49</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>29</var>, <var data-var='time'>13:49</var> UTC Investigating - We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information.

Integration platform degraded performance

Jun <var data-var='date'>16</var>, <var data-var='time'>02:30</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>16</var>, <var data-var='time'>00:58</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>16</var>, <var data-var='time'>00:06</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>15</var>, <var data-var='time'>23:50</var> UTC Investigating - We have noticed elevated errors impacting logins and access to our application for the tenants hosted on various swimlanes. Our Engineering teams are currently looking into the issue. We will post updates as soon as we have more information.

Login Failures

Jun <var data-var='date'>14</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>14</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>11</var>, <var data-var='time'>15:09</var> UTC Scheduled - At Deltek | Replicon, we continuously strive to provide a high-performing, scalable, secure, and highly available experience for our customers. To maintain these service standards, we occasionally need to schedule extended maintenance activities. One such maintenance activity is planned for the swimlane hosting your instance on Sunday, 14 June 2026. Planned infrastructure maintenance will be performed between 12:00 AM UTC and 12:00 PM UTC on Sunday, 14 June 2026. During this period, your instance and associated services may be unavailable. We are taking steps to minimize the duration of the maintenance and restore full service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we complete this maintenance. If you have any questions or need further assistance, please contact our support team at: https://support.deltek.com

Jun <var data-var='date'> 7</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 4</var>, <var data-var='time'>15:53</var> UTC Scheduled - At Deltek | Replicon, we continuously strive to provide a high-performing, scalable, secure, and highly available experience for our customers. To maintain these service standards, we occasionally need to schedule extended maintenance activities. One such maintenance activity is planned for the swimlane hosting your instance on Sunday, 7 June 2026. Planned infrastructure maintenance will be performed between 12:00 AM UTC and 12:00 PM UTC on Sunday, 7 June 2026. During this period, your instance and associated services may be unavailable. We are taking steps to minimize the duration of the maintenance and restore full service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we complete this maintenance. If you have any questions or need further assistance, please contact our support team at: https://support.deltek.com

May <var data-var='date'>31</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>31</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>28</var>, <var data-var='time'>14:28</var> UTC Scheduled - A scheduled maintenance will be carried out on the servers hosting our SFTP service. This maintenance is aimed at applying essential patches to ensure the continued security and stability of our systems. During this maintenance window, the SFTP service will experience intermittent periods of unavailability. Please note that this maintenance will not affect your ability to login or access our core applications and services. Impacted SFTP Host: rsftp-ap1.replicon.com We appreciate your understanding and cooperation.

May <var data-var='date'>24</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>24</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>13:12</var> UTC Scheduled - At Deltek | Replicon, we continuously strive to provide a high-performing, scalable, secure, and highly available experience for our customers. To maintain these service standards, we occasionally need to schedule extended maintenance activities. One such maintenance activity is planned for the swimlane hosting your instance on Sunday, 24 May 2026. Planned infrastructure maintenance will be performed between 12:00 AM UTC and 12:00 PM UTC on Sunday, 24 May 2026. During this period, your instance and associated services may be unavailable. We are taking steps to minimize the duration of the maintenance and restore full service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we complete this maintenance. If you have any questions or need further assistance, please contact our support team at: https://support.deltek.com

May <var data-var='date'>17</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>17</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>15:50</var> UTC Scheduled - At Deltek | Replicon, we continuously strive to provide a high-performing, scalable, secure, and highly available experience for our customers. To maintain these service standards, we occasionally need to schedule extended maintenance activities. One such maintenance activity is planned for the swimlane hosting your instance on Sunday, 17 May 2026. Planned infrastructure maintenance will be performed between 12:00 AM UTC and 12:00 PM UTC on Sunday, 17 May 2026. During this period, your instance and associated services may be unavailable. We are taking steps to minimize the duration of the maintenance and restore full service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we complete this maintenance. If you have any questions or need further assistance, please contact our support team at: https://support.deltek.com

May <var data-var='date'> 3</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 3</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>15:58</var> UTC Scheduled - We will be performing planned infrastructure maintenance between 12:00 AM UTC and 12:00 PM UTC on Sunday, 3 May 2026, on database servers supporting a subset of our production environments. During this period, users may experience intermittent disruptions, including downtime of up to 2 hours, as well as potential elevated error rates before and after the downtime window. We are taking steps to minimize the impact and restore full service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we complete this maintenance. If you have any questions or need further assistance, please contact our support team at: https://support.deltek.com

Apr <var data-var='date'>26</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>26</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>23</var>, <var data-var='time'>16:17</var> UTC Scheduled - We will be performing planned infrastructure maintenance between 12:00 AM UTC and 12:00 PM UTC on Sunday, 26 April 2026, on database servers supporting one of our production environments. During this period, users may experience intermittent disruptions, including a downtime of up to 2 hours, as well as potential elevated error rates before and after the downtime window. We are taking steps to minimize the impact and restore full service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we complete this maintenance. If you have any questions or need further assistance, please contact our support team at: https://support.deltek.com

Apr <var data-var='date'>19</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>19</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>16</var>, <var data-var='time'>15:00</var> UTC Scheduled - We will be performing planned infrastructure maintenance on database servers supporting one of our Sandbox and Trial environments. During this period, users may experience intermittent disruptions, including a brief downtime of approximately 30–60 minutes, as well as potential elevated error rates before and after the downtime window. We are taking steps to minimize the impact and restore full service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we complete this maintenance. If you have any questions or need further assistance, please contact our support team at: https://support.deltek.com

System Infrastructure Maintenance 2

Apr <var data-var='date'>18</var>, <var data-var='time'>14:30</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>18</var>, <var data-var='time'>08:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>14</var>, <var data-var='time'>09:51</var> UTC Scheduled - We will be performing planned maintenance that may affect a subset of integrations hosted on our integration platform, potentially causing processing delays during the maintenance window. This activity is part of our ongoing efforts to ensure the reliability and performance of our integration services. Please note: Logins and access to core applications and services will remain unaffected. If you have any questions or need further assistance, please contact our support team at https://support.deltek.com

Mar <var data-var='date'>24</var>, <var data-var='time'>18:54</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>24</var>, <var data-var='time'>18:52</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'>24</var>, <var data-var='time'>18:51</var> UTC Investigating - We are observing intermittent elevated error rates that may prevent users from viewing or updating their timesheets. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available

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