Oct <var data-var='date'> 5</var>, <var data-var='time'>07:51</var> PDT Resolved - At this time we are observing successful behaviors regarding Enterprise Portal V1. We apologize for the inconvenience this may have caused. Oct <var data-var='date'> 5</var>, <var data-var='time'>06:57</var> PDT Investigating - We're investigating issues that are resulting in degraded ability to access Enterprise Portal V1. This is not currently impacting access to Enterprise Portal V2.

Degraded access to Enterprise Portal V1

Oct <var data-var='date'> 4</var>, <var data-var='time'>06:21</var> PDT Resolved - Older auditlog events have been loaded and validated at this time. Oct <var data-var='date'> 3</var>, <var data-var='time'>15:17</var> PDT Monitoring - Older audit log events are temporarily unavailable while it is loaded and validated. No data has been lost. We expect older events to be available again by Tuesday, October 6.

Loading and validation of Replicated Audit Log events

Oct <var data-var='date'> 3</var>, <var data-var='time'>15:00</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 3</var>, <var data-var='time'>14:03</var> PDT Verifying - We are working to verify each of the components impacted by this maintenance Oct <var data-var='date'> 3</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>13:26</var> PDT Update - We will be undergoing scheduled maintenance during this time. Sep <var data-var='date'>22</var>, <var data-var='time'>09:40</var> PDT Scheduled - Replicated database systems will undergo scheduled infrastructure maintenance on Saturday, October 03, 2026. This maintenance is expected to result in extended downtime for all systems from approximately 09:00 AM to 6:00 PM EDT.

Database Infrastructure Maintenance

Sep <var data-var='date'>23</var>, <var data-var='time'>19:35</var> PDT Resolved - We are observing expected behavior now from the impacted Enterprise Portal sites. At this time the issue is resolved. Thank you for your patience through this and we apologize for the inconvenience. Sep <var data-var='date'>23</var>, <var data-var='time'>19:29</var> PDT Update - The application of our measures to mitigate the issues has completed and we are assessing the improvements for these Enterprise Portal sites. Sep <var data-var='date'>23</var>, <var data-var='time'>19:08</var> PDT Monitoring - We are aware of a recent issue impacting Enterpise Portal sites. Problems with customer invites and magic links were reported. We've identified a likely root cause, have implemented measures to resolve the issue now and moving forward, and are currently monitoring the rollout. We apologize for this inconvenience and will provide updates on progress and resolution.

High error rate for a subset of Enterprise Portal sites

Sep <var data-var='date'> 3</var>, <var data-var='time'>15:06</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 3</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 3</var>, <var data-var='time'>10:55</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Database Update

Aug <var data-var='date'>25</var>, <var data-var='time'>14:03</var> PDT Resolved - We have rolled forward with OKE updates to mitigate the observed impact from upstream registry changes. Additionally, the upstream registry changes appear to have been independently resolved. OKE is provisioning successfully in Compatibility Matrix at this time. Thank you for your patience with this matter. Aug <var data-var='date'>25</var>, <var data-var='time'>11:58</var> PDT Update - We have rolled out a mitigation for OKD and are observing significantly better success rates for this distribution. We continue to work on mitigations for OKE. Aug <var data-var='date'>24</var>, <var data-var='time'>17:43</var> PDT Update - We are still observing higher than expected rates when provisioning OpenShift and OKE on Compatibility Matrix. We believe this issue is related to a recent update to registry.k8s.io. We have raised an issue with the maintainers and are working on mitigation. Aug <var data-var='date'>24</var>, <var data-var='time'>15:22</var> PDT Identified - We are observing similar failure patterns in OKE as with VM based clusters of OpenShift. Errors indicate issues with image pulls from registry.k8s.io Aug <var data-var='date'>24</var>, <var data-var='time'>14:18</var> PDT Update - We are continuing to investigate this issue impacting OpenShift on Compatibility Matrix Aug <var data-var='date'>24</var>, <var data-var='time'>13:50</var> PDT Investigating - We are currently investigating this issue.

Increased error rate when provisioning OpenShift distributions in Compatibility Matrix

Aug <var data-var='date'>17</var>, <var data-var='time'>18:30</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>17</var>, <var data-var='time'>18:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>16:17</var> PDT Scheduled - We will be undergoing a database update starting at 9PM EDT for approximately 30 minutes.

Jul <var data-var='date'>30</var>, <var data-var='time'>16:44</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>30</var>, <var data-var='time'>11:26</var> PDT Investigating - We are observing failures to provision AKS 1.35, 1.36 through CMX and are investigating.

Failures in provisioning AKS on CMX

Jul <var data-var='date'>17</var>, <var data-var='time'>17:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>17</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>16</var>, <var data-var='time'>09:46</var> PDT Scheduled - We will be performing a database migration during this time. We anticipate an increase in error rates impacting Vendor Portal and Vendor API within a five minute window.

Database update

Jun <var data-var='date'>22</var>, <var data-var='time'>08:57</var> PDT Resolved - At this time we are no longer observing meaningful impact from the upstream incident with Cloudflare. Jun <var data-var='date'>22</var>, <var data-var='time'>07:59</var> PDT Update - We are continuing to monitor updates provided by our upstream networking provider. The immediate impact that we are observing has been significantly reduced in the last 30 minutes. However, the issue is not fully mitigated or resolved in the upstream provider at this time. Jun <var data-var='date'>22</var>, <var data-var='time'>07:32</var> PDT Monitoring - We're observing a higher than expected error rate for requests handled by an upstream networking provider. This may result in a subset of requests being met with high latency and 5xx errors. We are closely monitoring an ongoing incident with the upstream provider at this time for updates and resolution.

Increased error rates through upstream provider

Jun <var data-var='date'> 1</var>, <var data-var='time'>09:39</var> PDT Resolved - The upstream incident with Quay.io which saw failures to Push and Pull images from their registry is improving. We're seeing significantly better success rates for pull operations through the Proxy Registry. At this time impact to Replicated appears mitigated. Jun <var data-var='date'> 1</var>, <var data-var='time'>09:00</var> PDT Update - We're continuing to monitor upstream notices from Redhat regarding the quay.io incident. Latest messaging is that Pulls are operational. Jun <var data-var='date'> 1</var>, <var data-var='time'>08:19</var> PDT Monitoring - The upstream registry has identified the problem and is implementing remediations

Upstream Quay.io degrading push/pull in Image Proxy

May <var data-var='date'>22</var>, <var data-var='time'>09:40</var> PDT Resolved - We're observing now that the upstream dependency issue is resolved and that we're seeing significantly better performance when provisioning OpenShit on CMX. Thank you for your patience with this issue. May <var data-var='date'>22</var>, <var data-var='time'>09:32</var> PDT Monitoring - There are possible delays when provisioning OpenShift on CMX. This relates to an ongoing incident with an upstream dependency. We are closely watching this and will update as conditions improve. Thank you for your patience.

Possible delays in provisioning CMX OpenShift relating to upstream dependencies

May <var data-var='date'>19</var>, <var data-var='time'>15:44</var> PDT Resolved - We've seen consistent improvement to the loading and rendering of https://docs.replicated.com. Thank you for your patience through this issue. May <var data-var='date'>19</var>, <var data-var='time'>14:56</var> PDT Monitoring - https://docs.replicated.com is currently impacted by an incident with an upstream provider. We are closely monitoring this issue and will provide updates here. Thank you for your patience in this matter.

Issues rendering and loading docs.replicated.com

May <var data-var='date'>10</var>, <var data-var='time'>01:19</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>10</var>, <var data-var='time'>01:18</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>10</var>, <var data-var='time'>01:17</var> PDT Update - The upstream outage that was affecting this service has been resolved. May <var data-var='date'>10</var>, <var data-var='time'>00:27</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>10</var>, <var data-var='time'>00:25</var> PDT Update - We are aware of an outage affecting https://kurl.sh, which prevents access to the documentation and the website that allows building installers yaml. Access to existing installer manifests is unaffected. May <var data-var='date'>10</var>, <var data-var='time'>00:10</var> PDT Investigating - The kURL.sh documentation site is currently experiencing an outage. We are investigating the cause. Installer downloads using kURL are still working and available at this time.

kurl.sh down

May <var data-var='date'> 8</var>, <var data-var='time'>17:34</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>15:57</var> PDT Monitoring - The issue looks to be resolved by azure and we're monitoring the issue. May <var data-var='date'> 8</var>, <var data-var='time'>15:21</var> PDT Investigating - We are currently investigating this issue.

Issues with provisioning AKS in CMX

May <var data-var='date'> 5</var>, <var data-var='time'>19:38</var> PDT Resolved - This incident has been resolved. A fix was released to production. May <var data-var='date'> 5</var>, <var data-var='time'>13:47</var> PDT Identified - We have identified the issue impacting kURL on CMX and are working on a fix. May <var data-var='date'> 5</var>, <var data-var='time'>13:41</var> PDT Update - We are continuing to investigate this issue with provisioning kURL on CMX. We appreciate your patience. May <var data-var='date'> 5</var>, <var data-var='time'>11:04</var> PDT Update - We are continuing to investigate this issue with provisioning kURL on CMX. We appreciate your patience. May <var data-var='date'> 5</var>, <var data-var='time'>10:02</var> PDT Update - We are continuing to investigate this issue and will provide periodic updates on the incident. May <var data-var='date'> 5</var>, <var data-var='time'>09:15</var> PDT Investigating - We are currently investigating this issue

Issues with provisioning kURL in CMX

Apr <var data-var='date'>25</var>, <var data-var='time'>06:29</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>24</var>, <var data-var='time'>10:33</var> PDT Monitoring - CMX is impacted by an upstream incident for Azure AKS. We apologize for the inconvenience and are monitoring for improvements.

CMX Azure AKS is degraded

Feb <var data-var='date'>25</var>, <var data-var='time'>14:01</var> PST Resolved - We are seeing no signs of regression in networking performance or operations of CMX VMS and clusters. This incident is resolved. Feb <var data-var='date'>25</var>, <var data-var='time'>13:35</var> PST Update - CMX operations appear to be working as expected. We are continuing to monitor this situation and the upstream provider. Feb <var data-var='date'>25</var>, <var data-var='time'>13:27</var> PST Monitoring - Internal end to end testing is showing successful operations with VMs and Clusters on CMX Feb <var data-var='date'>25</var>, <var data-var='time'>13:19</var> PST Identified - We believe this relates to a networking issue with an upstream provider which may be transient. We are exercising end to end tests at the moment to observe improvements internally. Feb <var data-var='date'>25</var>, <var data-var='time'>13:12</var> PST Investigating - We are currently investigating this issue.

Issues with Compatibility Matrix

Nov <var data-var='date'>18</var>, <var data-var='time'>07:38</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>07:37</var> PST Update - Internal testing and evaluation of the Replicated platform components shows are are operational. Cloudflare is additionally noting that they believe the incident is resolved, though they are continuing to monitor. Should issues arise again we will keep our customers informed of conditions. Nov <var data-var='date'>18</var>, <var data-var='time'>06:56</var> PST Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>18</var>, <var data-var='time'>06:52</var> PST Monitoring - We are seeing some recovery from the ongoing Cloudflare incident. We are continuing to monitor. Nov <var data-var='date'>18</var>, <var data-var='time'>04:07</var> PST Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>18</var>, <var data-var='time'>04:02</var> PST Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>18</var>, <var data-var='time'>03:59</var> PST Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>18</var>, <var data-var='time'>03:57</var> PST Identified - Replicated platform is currently impacted by ongoing Cloudflare Major Incident (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7)

Replicated platform currently impacted by ongoing Cloudflare Major Incident

Nov <var data-var='date'>12</var>, <var data-var='time'>08:09</var> PST Resolved - We have observed a significant improvement in these resources following actions from an upstream providers networking. This incident is resolved at this time. Nov <var data-var='date'>12</var>, <var data-var='time'>08:00</var> PST Investigating - We are currently investigating this issue.

Possible delays in provisioning CMX resources

Oct <var data-var='date'>30</var>, <var data-var='time'>15:37</var> PDT Resolved - We have tested changes on the roll forward and responses from registry.replicated.com for Helm pulls continue to appear healthy. This incident is resolved. Oct <var data-var='date'>30</var>, <var data-var='time'>14:03</var> PDT Monitoring - We are observing healthy responses from registry.replicated.com at this time. We have identified that error responses observed earlier related to unauthenticated pulls with specific versions of Helm. We are iterating on improvements to mitigate the cause of these problems before rolling back forward. Oct <var data-var='date'>30</var>, <var data-var='time'>12:32</var> PDT Identified - We have issued a rollback for a recent change for registry.replicated.com and are monitoring for improvement Oct <var data-var='date'>30</var>, <var data-var='time'>12:20</var> PDT Investigating - We are currently investigating this issue

Increased HTTP 5xx rate for registry.replicated.com

Oct <var data-var='date'>20</var>, <var data-var='time'>17:42</var> PDT Resolved - AWS is stating at this time that their incident affecting us-east-1 is now resolved. Through careful monitoring and testing we observe that EKS on CMX is working once again Oct <var data-var='date'>20</var>, <var data-var='time'>15:23</var> PDT Update - We are beginning to see recovery for EKS on Compatibility Matrix. We will continue to monitor this and update as conditions change. Oct <var data-var='date'>20</var>, <var data-var='time'>07:07</var> PDT Monitoring - We have identified that provisioning new EKS clusters on CMX has a high failure rate. This appears correlate with an ongoing incident impacting multiple services at AWS. We are monitoring this situation closely.

Compatibility Matrix clusters on EKS are impacted by ongoing incident with AWS

Oct <var data-var='date'>20</var>, <var data-var='time'>11:13</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>09:50</var> PDT Monitoring - A fix has been rolled out, and we are monitoring the results. Vendors may need to refresh the webpage. Oct <var data-var='date'>20</var>, <var data-var='time'>09:22</var> PDT Identified - The issue has been identified and a fix is being deployed. Oct <var data-var='date'>20</var>, <var data-var='time'>08:22</var> PDT Investigating - We are currently investigating this issue.

Reports that updates within Vendor Portal are unsuccessful

Oct <var data-var='date'>16</var>, <var data-var='time'>14:55</var> PDT Resolved - Monitoring appears to show impact has been mitigated at this time. Oct <var data-var='date'>16</var>, <var data-var='time'>14:36</var> PDT Monitoring - We've issued a rollback for the affected platform component and are monitoring for full recovery. Oct <var data-var='date'>16</var>, <var data-var='time'>14:31</var> PDT Identified - We believe we have identified the source of the issue and are working to remediate Oct <var data-var='date'>16</var>, <var data-var='time'>14:28</var> PDT Investigating - We are currently investigating causes of this issue

Increased rate of HTTP 500's reported from replicated.app

Sep <var data-var='date'>26</var>, <var data-var='time'>15:10</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>26</var>, <var data-var='time'>14:21</var> PDT Monitoring - We are seeing network performance improvements now, but are still monitoring this issue. Sep <var data-var='date'>26</var>, <var data-var='time'>14:19</var> PDT Update - We are seeing network performance improvements now, but are still monitoring this issue. Sep <var data-var='date'>26</var>, <var data-var='time'>10:05</var> PDT Investigating - We're experiencing degraded network performance for Compatibility Matrix, and are currently looking into it

Is Replicated down?

Replicated status is UNDER MAINTENANCE

Components with issues

Lastest published events

Degraded access to Enterprise Portal V1

Loading and validation of Replicated Audit Log events

Database Infrastructure Maintenance

Replicated Services, Components and Regions

Recent Replicated events

Degraded access to Enterprise Portal V1

Loading and validation of Replicated Audit Log events

Database Infrastructure Maintenance

High error rate for a subset of Enterprise Portal sites

Database Update

Increased error rate when provisioning OpenShift distributions in Compatibility Matrix