Oct <var data-var='date'>20</var>, <var data-var='time'>14:49</var> CDT Resolved - We've confirmed our upstream AWS issues have been resolved. Our services are recovering and should be fully operational. We're continuing to monitor. Oct <var data-var='date'>20</var>, <var data-var='time'>14:30</var> CDT Monitoring - AWS services are beginning to recover. We apologize for any inconvenience and will continue to monitoring update this hourly until the problem is solved. Oct <var data-var='date'>20</var>, <var data-var='time'>12:17</var> CDT Update - Amazon Web Services (AWS) is experiencing an outage that is affecting all internet services. This will cause problems with the RedShelf eReader that cannot be fixed until the AWS problems have been solved. We apologize for any inconvenience and will update this hourly until the problem is solved. Oct <var data-var='date'>20</var>, <var data-var='time'>11:34</var> CDT Update - Amazon Web Services (AWS) is experiencing an outage that is affecting all internet services. This will cause problems with the RedShelf eReader that cannot be fixed until the AWS problems have been solved. We apologize for any inconvenience and will update this hourly until the problem is solved. Oct <var data-var='date'>20</var>, <var data-var='time'>09:33</var> CDT Update - Amazon Web Services (AWS) is experiencing an outage that is affecting all internet services. This will cause problems with the RedShelf eReader that cannot be fixed until the AWS problems have been solved. We apologize for any inconvenience and will update this hourly until the problem is solved. Oct <var data-var='date'>20</var>, <var data-var='time'>08:40</var> CDT Investigating - We are currently investigating this issue.

AWS Outage

Aug <var data-var='date'>15</var>, <var data-var='time'>15:26</var> CDT Resolved - This incident has been resolved. Aug <var data-var='date'>15</var>, <var data-var='time'>15:21</var> CDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>15</var>, <var data-var='time'>15:02</var> CDT Investigating - We are currently investigating this issue.

White Label Connectivity Issues

Apr <var data-var='date'>16</var>, <var data-var='time'>00:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>22:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>13:38</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

RedShelf Maintenance

Mar <var data-var='date'>11</var>, <var data-var='time'>22:57</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>11</var>, <var data-var='time'>22:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>26</var>, <var data-var='time'>14:32</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Feb <var data-var='date'>12</var>, <var data-var='time'>00:00</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>11</var>, <var data-var='time'>22:01</var> CST Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Feb <var data-var='date'>11</var>, <var data-var='time'>22:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>28</var>, <var data-var='time'>15:39</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Dec <var data-var='date'> 5</var>, <var data-var='time'>14:21</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>14:05</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 5</var>, <var data-var='time'>13:39</var> CST Investigating - We are currently investigating this issue.

eReader Interruption

Nov <var data-var='date'>25</var>, <var data-var='time'>23:30</var> CST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>25</var>, <var data-var='time'>22:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>13</var>, <var data-var='time'>10:29</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Oct <var data-var='date'> 3</var>, <var data-var='time'>23:30</var> CDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 3</var>, <var data-var='time'>23:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>26</var>, <var data-var='time'>10:20</var> CDT Scheduled - The eReader will be undergoing scheduled maintenance during this time.

eReader Maintenance

Jul <var data-var='date'>24</var>, <var data-var='time'>22:55</var> CDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>24</var>, <var data-var='time'>22:42</var> CDT Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'>24</var>, <var data-var='time'>22:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>17:11</var> CDT Scheduled - We will be performing scheduled maintenance on Reader and RedShelf platform to enhance the security of our systems. During this maintenance window, you may experience brief interruptions in accessing the eReader and RedShelf Website. Reason: We are updating backend services related to the Reader and Shelf platforms. We apologize for any inconvenience this may cause and appreciate your understanding as we work to make our systems more secure. Updates: Please check https://status.redshelf.com/ for real-time updates on the maintenance progress. If you have any questions or concerns, please contact our support team at help@redshelf.com.

RedShelf Scheduled Maintenance

May <var data-var='date'>24</var>, <var data-var='time'>12:10</var> CDT Resolved - This incident has been resolved. May <var data-var='date'>24</var>, <var data-var='time'>11:45</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>24</var>, <var data-var='time'>10:32</var> CDT Investigating - Some users have reported service degradation when trying to access materials. Our team is currently investigating.

RedShelf Site Interruption

Feb <var data-var='date'> 5</var>, <var data-var='time'>23:22</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 5</var>, <var data-var='time'>23:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 5</var>, <var data-var='time'>10:25</var> CST Scheduled - The eReader will be undergoing scheduled maintenance during this time.

Dec <var data-var='date'>20</var>, <var data-var='time'>22:30</var> CST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>20</var>, <var data-var='time'>22:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>20</var>, <var data-var='time'>11:00</var> CST Scheduled - The eReader will be undergoing scheduled maintenance during this time.

Oct <var data-var='date'>21</var>, <var data-var='time'>06:30</var> CDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>21</var>, <var data-var='time'>06:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>20</var>, <var data-var='time'>11:07</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

Sep <var data-var='date'> 4</var>, <var data-var='time'>17:30</var> CDT Resolved - This incident has been resolved. Sep <var data-var='date'> 4</var>, <var data-var='time'>17:22</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 4</var>, <var data-var='time'>17:13</var> CDT Investigating - We are currently investigating this issue.

RedShelf Interruption

Jun <var data-var='date'>24</var>, <var data-var='time'>23:00</var> CDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>22:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 9</var>, <var data-var='time'>12:05</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

Jun <var data-var='date'>16</var>, <var data-var='time'>12:43</var> CDT Resolved - This incident has been resolved. Jun <var data-var='date'>16</var>, <var data-var='time'>10:57</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>16</var>, <var data-var='time'>10:50</var> CDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>16</var>, <var data-var='time'>10:35</var> CDT Investigating - We are currently investigating this issue.

RedShelf Site Interuption

Apr <var data-var='date'>26</var>, <var data-var='time'>13:16</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'>26</var>, <var data-var='time'>13:10</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>26</var>, <var data-var='time'>10:25</var> CDT Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>26</var>, <var data-var='time'>09:36</var> CDT Investigating - We are currently investigating this issue.

eReader Degraded Performance

Mar <var data-var='date'>23</var>, <var data-var='time'>23:00</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>23</var>, <var data-var='time'>22:31</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>22</var>, <var data-var='time'>14:08</var> CDT Scheduled - We will be undergoing scheduled maintenance during this window. We anticipate only a brief interruption in service during the maintenance window.

eReader Maintenance Window

Mar <var data-var='date'>20</var>, <var data-var='time'>23:00</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>20</var>, <var data-var='time'>22:30</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>20</var>, <var data-var='time'>14:05</var> CDT Scheduled - We will be undergoing maintenance during this time. We anticipate only a brief interruption of service.

Mar <var data-var='date'>18</var>, <var data-var='time'>13:53</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>18</var>, <var data-var='time'>13:49</var> CDT Verifying - Verification is currently underway for the maintenance items. Mar <var data-var='date'>18</var>, <var data-var='time'>06:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>16</var>, <var data-var='time'>12:07</var> CDT Update - During the maintenance & update window - 3/18 6:00 am CT to 2:00 pm CT - users will be unable to access materials on the RedShelf eReader unless they have downloaded the content to Offline Mode. POS transactions will also not complete during this time. All functions will resume fully at or before 2:00 pm CT on 3/18. Mar <var data-var='date'>13</var>, <var data-var='time'>12:32</var> CDT Update - RedShelf website scheduled maintenance window has been updated to Saturday, March 18th, at 6 AM CST until 2 PM CST. Mar <var data-var='date'>10</var>, <var data-var='time'>11:35</var> CST Scheduled - We will be undergoing scheduled maintenance during this time. During the maintenance window the RedShelf website will be unavailable.

RedShelf Website Maintenance

Feb <var data-var='date'>17</var>, <var data-var='time'>22:30</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>17</var>, <var data-var='time'>22:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>11:23</var> CST Scheduled - We will be performing maintenance on the eReader during this time. We do not anticipate any interruption in service during the maintenance.

Jan <var data-var='date'>17</var>, <var data-var='time'>13:00</var> CST Resolved - This incident has been resolved. Jan <var data-var='date'>17</var>, <var data-var='time'>12:52</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>17</var>, <var data-var='time'>12:33</var> CST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>17</var>, <var data-var='time'>11:55</var> CST Investigating - We are currently investigating this issue.

Jan <var data-var='date'>14</var>, <var data-var='time'>22:30</var> CST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>14</var>, <var data-var='time'>22:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>13</var>, <var data-var='time'>10:02</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Dec <var data-var='date'>29</var>, <var data-var='time'>12:00</var> CST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>29</var>, <var data-var='time'>01:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>29</var>, <var data-var='time'>00:58</var> CST Scheduled - The RedShelf eReader is undergoing scheduled maintenance and will be operational by 12:00 pm CT on 12/29.

Reader maintenance

Dec <var data-var='date'> 5</var>, <var data-var='time'>16:16</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>15:18</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 5</var>, <var data-var='time'>10:09</var> CST Update - At approximately 5:00 pm CT on Sunday, December 4, the RedShelf eReader experienced a disruption that has persisted into the morning of Monday, December 5. Our teams are using all available resources to restore access to the eReader. We realize this is a critical time for students, and we are doing everything in our power to restore service as quickly as possible. Dec <var data-var='date'> 4</var>, <var data-var='time'>17:12</var> CST Investigating - We are currently investigating this issue.

Is RedShelf down?

RedShelf status is UP

Lastest published events

AWS Outage

White Label Connectivity Issues

RedShelf Maintenance

RedShelf Services, Components and Regions

Recent RedShelf events

AWS Outage

White Label Connectivity Issues

RedShelf Maintenance

RedShelf Maintenance

RedShelf Maintenance

eReader Interruption