May <var data-var='date'>12</var>, <var data-var='time'>14:10</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>12:38</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>12</var>, <var data-var='time'>07:15</var> PDT Identified - We are investigating slowness across hubs.

Degraded performance across Admin Hubs

May <var data-var='date'>11</var>, <var data-var='time'>11:34</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>10:08</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>11</var>, <var data-var='time'>09:03</var> PDT Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>11</var>, <var data-var='time'>08:43</var> PDT Investigating - We are currently investigating this issue.

May <var data-var='date'> 7</var>, <var data-var='time'>20:18</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>20:02</var> PDT Monitoring - We have deployed the fix and are monitoring the results May <var data-var='date'> 7</var>, <var data-var='time'>17:40</var> PDT Identified - We have identified the issue preventing the changelog creation page from rendering correctly, and we are working on a fix May <var data-var='date'> 7</var>, <var data-var='time'>16:43</var> PDT Investigating - We are currently investigating an issue creating changelogs

Issues Creating New Changelogs

Apr <var data-var='date'>28</var>, <var data-var='time'>12:31</var> PDT Resolved - Branches and versions can now be created successfully Apr <var data-var='date'>28</var>, <var data-var='time'>12:02</var> PDT Identified - We have identified the issue and are currently looking into a fix Apr <var data-var='date'>28</var>, <var data-var='time'>11:38</var> PDT Investigating - We are currently investigating an issue where customers are unable to create branches

Creating branches is resulting in 500 errors

Apr <var data-var='date'>24</var>, <var data-var='time'>08:11</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>24</var>, <var data-var='time'>06:42</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>24</var>, <var data-var='time'>05:29</var> PDT Update - We are continuing to investigate this issue. Apr <var data-var='date'>24</var>, <var data-var='time'>05:17</var> PDT Investigating - We are currently investigating this issue.

Service disruption

Apr <var data-var='date'>22</var>, <var data-var='time'>09:36</var> PDT Resolved - Issues with admin requests have been resolved. Apr <var data-var='date'>22</var>, <var data-var='time'>07:59</var> PDT Update - Fix has been applied and admin requests have recovered. We are continuing to monitor for any further issues. Apr <var data-var='date'>22</var>, <var data-var='time'>07:56</var> PDT Update - Admin dashboard is recovering and we are continuing to monitor for further issues. Apr <var data-var='date'>22</var>, <var data-var='time'>07:53</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>22</var>, <var data-var='time'>07:40</var> PDT Identified - An issue has been identified with a third-party provider. A fix is being implemented. Apr <var data-var='date'>22</var>, <var data-var='time'>07:35</var> PDT Investigating - We are currently investigating downtime impacting admin users.

Admin downtime

Apr <var data-var='date'>21</var>, <var data-var='time'>20:43</var> PDT Resolved - Fix has been implemented and performance has stabilized. Apr <var data-var='date'>21</var>, <var data-var='time'>20:08</var> PDT Identified - We've discovered the issue and have implemented a quick fix Apr <var data-var='date'>21</var>, <var data-var='time'>19:59</var> PDT Investigating - We are currently investigating performance issues across the platform.

Slow performance, increased 500 errors upon page load

Apr <var data-var='date'>20</var>, <var data-var='time'>14:20</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>20</var>, <var data-var='time'>14:16</var> PDT Monitoring - Performance has returned to normal, and we are continuing to monitor. Apr <var data-var='date'>20</var>, <var data-var='time'>13:05</var> PDT Identified - The admin interface is experiencing slower than expected response times.

Increased Admin Response Times

Apr <var data-var='date'>16</var>, <var data-var='time'>12:25</var> PDT Resolved - Performance has stabilized and we are no longer returning errors upon loading pages. Apr <var data-var='date'>16</var>, <var data-var='time'>09:57</var> PDT Monitoring - We've stabilized our platform and our response times have improved. We are currently monitoring the situation. Apr <var data-var='date'>16</var>, <var data-var='time'>09:07</var> PDT Investigating - We are getting reports of slow performance and 500 errors when loading pages

Slow performance / 500 error pages

Apr <var data-var='date'>15</var>, <var data-var='time'>16:34</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>10:39</var> PDT Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>15</var>, <var data-var='time'>10:18</var> PDT Investigating - We are currently investigating slow loading pages across our platform

Slow page performance

Apr <var data-var='date'> 8</var>, <var data-var='time'>14:47</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>11:11</var> PDT Investigating - We are currently investigating the issue. Discussion posts can be edited, but navigating them may result in a 500 error.

Discussion posts throwing 500 errors

Mar <var data-var='date'>31</var>, <var data-var='time'>14:56</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>14:54</var> PDT Update - We are continuing to investigate this issue. Mar <var data-var='date'>31</var>, <var data-var='time'>14:53</var> PDT Update - We are continuing to investigate this issue. Mar <var data-var='date'>31</var>, <var data-var='time'>14:41</var> PDT Update - We are continuing to investigate this issue. Mar <var data-var='date'>31</var>, <var data-var='time'>14:32</var> PDT Investigating - We are currently investigating this issue.

Readme high response times.

Mar <var data-var='date'>30</var>, <var data-var='time'>07:59</var> PDT Resolved - You should be able to save again! Mar <var data-var='date'>30</var>, <var data-var='time'>07:56</var> PDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>30</var>, <var data-var='time'>07:53</var> PDT Investigating - We're currently seeing intermittent errors with saving pages.

Issues with saving MDX

Dec <var data-var='date'>19</var>, <var data-var='time'>19:03</var> PST Resolved - This incident has been resolved. Dec <var data-var='date'>19</var>, <var data-var='time'>18:31</var> PST Update - We are continuing to monitor for any further issues. Dec <var data-var='date'>19</var>, <var data-var='time'>18:07</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>19</var>, <var data-var='time'>17:41</var> PST Update - We are continuing to investigate this issue. Dec <var data-var='date'>19</var>, <var data-var='time'>17:40</var> PST Investigating - We are currently investigating this issue.

ReadMe Hub Down

Dec <var data-var='date'> 5</var>, <var data-var='time'>02:10</var> PST Resolved - This has now been resolved upstream. Dec <var data-var='date'> 5</var>, <var data-var='time'>01:27</var> PST Monitoring - Our CDN provider (Cloudflare) had an outage causing disruption across all dash and hubs. We're monitoring now but things seem to have started to come back online.

Dash and Hub Outage

Nov <var data-var='date'>18</var>, <var data-var='time'>07:09</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>05:27</var> PST Monitoring - Cloudflare is experiencing an outage and we are monitoring the effects on ReadMe https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Cloudflare outage

Oct <var data-var='date'>30</var>, <var data-var='time'>08:55</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>30</var>, <var data-var='time'>08:24</var> PDT Investigating - Attempting to create a branch in ReadMe returns a 500.

Creating a branch returns a 500 error

Sep <var data-var='date'>19</var>, <var data-var='time'>17:15</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>19</var>, <var data-var='time'>17:15</var> PDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'>19</var>, <var data-var='time'>15:31</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>19</var>, <var data-var='time'>13:29</var> PDT Update - The team has developed a fix and are verifying and deploying it Sep <var data-var='date'>19</var>, <var data-var='time'>11:21</var> PDT Identified - The issue has been identified and we are currently working on a fix. Sep <var data-var='date'>19</var>, <var data-var='time'>10:21</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>19</var>, <var data-var='time'>09:31</var> PDT Investigating - We are currently investigating this issue.

ReadMe docs producing 404 errors after reordering and branch merge

Sep <var data-var='date'>18</var>, <var data-var='time'>14:13</var> PDT Resolved - The editor is now functioning as expected. Sep <var data-var='date'>18</var>, <var data-var='time'>11:13</var> PDT Monitoring - We've implemented a fix and we're monitoring to see if the editor remains functional Sep <var data-var='date'>18</var>, <var data-var='time'>10:14</var> PDT Investigating - We are currently investigating an issue where the dashboard editor is not loading

ReadMe editor is unresponsive / blank

Sep <var data-var='date'>16</var>, <var data-var='time'>06:47</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>16</var>, <var data-var='time'>06:31</var> PDT Investigating - We are currently investigating this issue.

Owlbot AI service outage

Sep <var data-var='date'>11</var>, <var data-var='time'>07:53</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 9</var>, <var data-var='time'>09:47</var> PDT Investigating - Currently Owlbot AI is experiencing a service degradation/outage. ReadMe engineers have been dispatched and are treating this as a top-priority issue. Projects not utilizing Owlbot AI are not impacted and standard search continues to work correctly.

Sep <var data-var='date'> 8</var>, <var data-var='time'>13:31</var> PDT Resolved - Notifications and e-mails are now being delivered Sep <var data-var='date'> 8</var>, <var data-var='time'>10:04</var> PDT Investigating - We are currently checking with our provider to see why e-mail notifications on our platform are not being sent

E-mail notifications are not being sent

Jul <var data-var='date'>18</var>, <var data-var='time'>03:15</var> PDT Resolved - We have solved the underlying issue now and all sites should be functioning as expected. This outage was due to a misconfigured caching server which has now been fixed. Most sites stayed up throughout, it was only sites that were updated in the past couple of hours that were affected. Contact us should you have any further questions. Jul <var data-var='date'>18</var>, <var data-var='time'>02:15</var> PDT Investigating - We have discovered than some customer's guides sections are missing contents - we are investigating the root cause of this now, as well as fixing affected projects on an individual basis. Please email support@readme.io if you are affected.

Guides sections are missing contents

Jun <var data-var='date'>25</var>, <var data-var='time'>20:53</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>25</var>, <var data-var='time'>20:53</var> PDT Update - Styling fix has been released and production pages should be back to normal. Jun <var data-var='date'>25</var>, <var data-var='time'>14:40</var> PDT Identified - The issue has been identified and we're working on a fix

Broken styling seen in legacy page callouts

Jun <var data-var='date'>24</var>, <var data-var='time'>16:32</var> PDT Resolved - We've validated our infrastructure changes and are marking the incident as resolved. Jun <var data-var='date'>24</var>, <var data-var='time'>08:55</var> PDT Monitoring - We have deployed changes to our infrastructure and performance is holding steady. Our engineers will continue to monitor systems to guarantee overall stability. Jun <var data-var='date'>24</var>, <var data-var='time'>07:05</var> PDT Update - ReadMe Refactored projects are back up as cache is refreshed. We are aware of the cause and are implementing a permanent fix. Jun <var data-var='date'>24</var>, <var data-var='time'>06:44</var> PDT Identified - ReadMe Refactored projects are currently down and returning errors; our team is actively working on a solution. Jun <var data-var='date'>24</var>, <var data-var='time'>05:26</var> PDT Monitoring - A temporary fix has been applied to our cache infrastructure. We will be applying more permanent fixes in the background while we monitor the situation. Jun <var data-var='date'>24</var>, <var data-var='time'>03:27</var> PDT Investigating - We are currently investigating downtime across some hubs. This appears to be the same issue as yesterday, we are actively working on resolving.

Is ReadMe down?

ReadMe status is UP

Lastest published events

Degraded performance across Admin Hubs

Degraded performance across Admin Hubs

Issues Creating New Changelogs

ReadMe Services, Components and Regions

Recent ReadMe events

Degraded performance across Admin Hubs

Degraded performance across Admin Hubs

Issues Creating New Changelogs

Creating branches is resulting in 500 errors

Service disruption

Admin downtime

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Is ReadMe down?

ReadMe status is UP

Lastest published events

Degraded performance across Admin Hubs

Degraded performance across Admin Hubs

Issues Creating New Changelogs

ReadMe Services, Components and Regions

Recent ReadMe events

Degraded performance across Admin Hubs

Degraded performance across Admin Hubs

Issues Creating New Changelogs

Creating branches is resulting in 500 errors

Service disruption

Admin downtime

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!