Mar <var data-var='date'>31</var>, <var data-var='time'>14:56</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>14:54</var> PDT Update - We are continuing to investigate this issue.Mar <var data-var='date'>31</var>, <var data-var='time'>14:53</var> PDT Update - We are continuing to investigate this issue.Mar <var data-var='date'>31</var>, <var data-var='time'>14:41</var> PDT Update - We are continuing to investigate this issue.Mar <var data-var='date'>31</var>, <var data-var='time'>14:32</var> PDT Investigating - We are currently investigating this issue.

Readme high response times.

Mar <var data-var='date'>30</var>, <var data-var='time'>07:59</var> PDT Resolved - You should be able to save again!Mar <var data-var='date'>30</var>, <var data-var='time'>07:56</var> PDT Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>30</var>, <var data-var='time'>07:53</var> PDT Investigating - We're currently seeing intermittent errors with saving pages.

Issues with saving MDX

Dec <var data-var='date'>19</var>, <var data-var='time'>19:03</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'>19</var>, <var data-var='time'>18:31</var> PST Update - We are continuing to monitor for any further issues.Dec <var data-var='date'>19</var>, <var data-var='time'>18:07</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'>19</var>, <var data-var='time'>17:41</var> PST Update - We are continuing to investigate this issue.Dec <var data-var='date'>19</var>, <var data-var='time'>17:40</var> PST Investigating - We are currently investigating this issue.

ReadMe Hub Down

Dec <var data-var='date'> 5</var>, <var data-var='time'>02:10</var> PST Resolved - This has now been resolved upstream.Dec <var data-var='date'> 5</var>, <var data-var='time'>01:27</var> PST Monitoring - Our CDN provider (Cloudflare) had an outage causing disruption across all dash and hubs. We're monitoring now but things seem to have started to come back online.

Dash and Hub Outage

Nov <var data-var='date'>18</var>, <var data-var='time'>07:09</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>05:27</var> PST Monitoring - Cloudflare is experiencing an outage and we are monitoring the effects on ReadMe https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Cloudflare outage

Oct <var data-var='date'>30</var>, <var data-var='time'>08:55</var> PDT Resolved - This incident has been resolved.Oct <var data-var='date'>30</var>, <var data-var='time'>08:24</var> PDT Investigating - Attempting to create a branch in ReadMe returns a 500.

Creating a branch returns a 500 error

Sep <var data-var='date'>19</var>, <var data-var='time'>17:15</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>19</var>, <var data-var='time'>17:15</var> PDT Update - We are continuing to monitor for any further issues.Sep <var data-var='date'>19</var>, <var data-var='time'>15:31</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>19</var>, <var data-var='time'>13:29</var> PDT Update - The team has developed a fix and are verifying and deploying itSep <var data-var='date'>19</var>, <var data-var='time'>11:21</var> PDT Identified - The issue has been identified and we are currently working on a fix.Sep <var data-var='date'>19</var>, <var data-var='time'>10:21</var> PDT Update - We are continuing to investigate this issue.Sep <var data-var='date'>19</var>, <var data-var='time'>09:31</var> PDT Investigating - We are currently investigating this issue.

ReadMe docs producing 404 errors after reordering and branch merge

Sep <var data-var='date'>18</var>, <var data-var='time'>14:13</var> PDT Resolved - The editor is now functioning as expected.Sep <var data-var='date'>18</var>, <var data-var='time'>11:13</var> PDT Monitoring - We've implemented a fix and we're monitoring to see if the editor remains functionalSep <var data-var='date'>18</var>, <var data-var='time'>10:14</var> PDT Investigating - We are currently investigating an issue where the dashboard editor is not loading

ReadMe editor is unresponsive / blank

Sep <var data-var='date'>16</var>, <var data-var='time'>06:47</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>16</var>, <var data-var='time'>06:31</var> PDT Investigating - We are currently investigating this issue.

Owlbot AI service outage

Sep <var data-var='date'>11</var>, <var data-var='time'>07:53</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'> 9</var>, <var data-var='time'>09:47</var> PDT Investigating - Currently Owlbot AI is experiencing a service degradation/outage. ReadMe engineers have been dispatched and are treating this as a top-priority issue. Projects not utilizing Owlbot AI are not impacted and standard search continues to work correctly.

Sep <var data-var='date'> 8</var>, <var data-var='time'>13:31</var> PDT Resolved - Notifications and e-mails are now being deliveredSep <var data-var='date'> 8</var>, <var data-var='time'>10:04</var> PDT Investigating - We are currently checking with our provider to see why e-mail notifications on our platform are not being sent

E-mail notifications are not being sent

Jul <var data-var='date'>18</var>, <var data-var='time'>03:15</var> PDT Resolved - We have solved the underlying issue now and all sites should be functioning as expected. This outage was due to a misconfigured caching server which has now been fixed. Most sites stayed up throughout, it was only sites that were updated in the past couple of hours that were affected. Contact us should you have any further questions.Jul <var data-var='date'>18</var>, <var data-var='time'>02:15</var> PDT Investigating - We have discovered than some customer's guides sections are missing contents - we are investigating the root cause of this now, as well as fixing affected projects on an individual basis. Please email support@readme.io if you are affected.

Guides sections are missing contents

Jun <var data-var='date'>25</var>, <var data-var='time'>20:53</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>25</var>, <var data-var='time'>20:53</var> PDT Update - Styling fix has been released and production pages should be back to normal.Jun <var data-var='date'>25</var>, <var data-var='time'>14:40</var> PDT Identified - The issue has been identified and we're working on a fix

Broken styling seen in legacy page callouts

Jun <var data-var='date'>24</var>, <var data-var='time'>16:32</var> PDT Resolved - We've validated our infrastructure changes and are marking the incident as resolved.Jun <var data-var='date'>24</var>, <var data-var='time'>08:55</var> PDT Monitoring - We have deployed changes to our infrastructure and performance is holding steady. Our engineers will continue to monitor systems to guarantee overall stability.Jun <var data-var='date'>24</var>, <var data-var='time'>07:05</var> PDT Update - ReadMe Refactored projects are back up as cache is refreshed. We are aware of the cause and are implementing a permanent fix.Jun <var data-var='date'>24</var>, <var data-var='time'>06:44</var> PDT Identified - ReadMe Refactored projects are currently down and returning errors; our team is actively working on a solution.Jun <var data-var='date'>24</var>, <var data-var='time'>05:26</var> PDT Monitoring - A temporary fix has been applied to our cache infrastructure. We will be applying more permanent fixes in the background while we monitor the situation.Jun <var data-var='date'>24</var>, <var data-var='time'>03:27</var> PDT Investigating - We are currently investigating downtime across some hubs. This appears to be the same issue as yesterday, we are actively working on resolving.

Intermittent hub sites going down

Jun <var data-var='date'>24</var>, <var data-var='time'>01:36</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>23</var>, <var data-var='time'>23:03</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'>23</var>, <var data-var='time'>22:12</var> PDT Update - This issue is only impacting Refactored projects. We are continuing to investigate.Jun <var data-var='date'>23</var>, <var data-var='time'>22:12</var> PDT Investigating - We are currently investigating this issue.

ReadMe Incident - Hubs Impacted

Jun <var data-var='date'>23</var>, <var data-var='time'>15:19</var> PDT Resolved - Refactored projects should be fully functionalJun <var data-var='date'>23</var>, <var data-var='time'>12:01</var> PDT Update - Projects should once again be accessible, though we are currently monitoringJun <var data-var='date'>23</var>, <var data-var='time'>11:46</var> PDT Update - This is currently only affecting users on our Refactored productJun <var data-var='date'>23</var>, <var data-var='time'>11:44</var> PDT Investigating - We are currently investigating an issue where ReadMe Refactored pages are not loading

ReadMe hubs are down

Jun <var data-var='date'>23</var>, <var data-var='time'>08:48</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>23</var>, <var data-var='time'>08:37</var> PDT Update - We've identified the root cause of the issue: a cold cache, which temporarily prevented some pages from loading. The cache is regenerating, and things are coming back to normal.Jun <var data-var='date'>23</var>, <var data-var='time'>07:19</var> PDT Update - We are continuing to monitor for any further issues.Jun <var data-var='date'>23</var>, <var data-var='time'>07:16</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'>23</var>, <var data-var='time'>07:16</var> PDT Update - We have identified a likely cause and are working on remediating.Jun <var data-var='date'>23</var>, <var data-var='time'>06:29</var> PDT Investigating - We are currently investigating and will update as/when we know more.

We are investigating widespread downtime across all hubs

Jun <var data-var='date'>12</var>, <var data-var='time'>14:29</var> PDT Resolved - ReadMe services were not affected by the incidents at Cloudflare and Google Cloud, which are now reporting as fully operational.Jun <var data-var='date'>12</var>, <var data-var='time'>12:25</var> PDT Monitoring - While ReadMe services have not been affected, our team is monitoring the status of widespread outages with Cloudflare and GCS.

Widespread service provider outage

May <var data-var='date'>29</var>, <var data-var='time'>17:58</var> PDT Resolved - There was an issue with one of our upstream providers. Service is remaining stable and we’re investigating the root cause with our provider.May <var data-var='date'>29</var>, <var data-var='time'>17:16</var> PDT Monitoring - We're back up and continuing to monitor.May <var data-var='date'>29</var>, <var data-var='time'>17:02</var> PDT Update - We are continuing to investigate this issue.May <var data-var='date'>29</var>, <var data-var='time'>17:02</var> PDT Investigating - We are currently investigating.

ReadMe Hubs and Dashboard are down

May <var data-var='date'>19</var>, <var data-var='time'>14:43</var> PDT Resolved - We have eliminated the slightly elevated error rates.May <var data-var='date'>19</var>, <var data-var='time'>11:49</var> PDT Identified - The issue has been identified and a fix is being implemented.May <var data-var='date'>19</var>, <var data-var='time'>10:35</var> PDT Update - We are continuing to investigate this issue.May <var data-var='date'>19</var>, <var data-var='time'>10:35</var> PDT Investigating - We are currently investigating this issue.

Slightly elevated error rates

May <var data-var='date'>19</var>, <var data-var='time'>05:23</var> PDT Resolved - This issue has now been resolved. A database setting was changed which conflicted with the way search works when searching all sections. This setting has now been reverted and search is functioning as before.May <var data-var='date'>19</var>, <var data-var='time'>02:57</var> PDT Investigating - There is a currently ongoing issue where the "All" tab when searching for search results is coming up empty. Searching specifically inside of each section is still working. We are investigating and will update when we have a fix.

Search results not showing up in "All" tab on hubs

Apr <var data-var='date'>28</var>, <var data-var='time'>10:40</var> PDT Resolved - There was an issue with our upstream provider which is now resolved.Apr <var data-var='date'>25</var>, <var data-var='time'>08:43</var> PDT Investigating - We are currently investigating

Some customers are experiencing pages that are not loading correctly

Apr <var data-var='date'> 7</var>, <var data-var='time'>16:26</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'> 7</var>, <var data-var='time'>14:08</var> PDT Monitoring - The issue lasted a few minutes and the admin dashboard is currently online. We’re continuing to monitor.

Slow performance in Refactored dashboard

Apr <var data-var='date'> 1</var>, <var data-var='time'>14:07</var> PDT Resolved - ReadMe Refactored project performance has been restored.Mar <var data-var='date'>26</var>, <var data-var='time'>03:18</var> PDT Investigating - Current ReadMe Refactored experience customers are experiencing performance issues.

Slow performance across hubs

Mar <var data-var='date'>25</var>, <var data-var='time'>16:21</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>24</var>, <var data-var='time'>09:31</var> PDT Update - The hubs are currently operating as expected, but we are actively monitoring and investigating the root cause of this issue. If you are still experiencing any problems, please contact support@readme.io.Mar <var data-var='date'>24</var>, <var data-var='time'>07:08</var> PDT Investigating - We are currently investigating this issue.

Is ReadMe down?

ReadMe status is UP

Lastest published events

Readme high response times.

Issues with saving MDX

ReadMe Hub Down

ReadMe Services, Components and Regions

Recent ReadMe events

Readme high response times.

Issues with saving MDX

ReadMe Hub Down

Dash and Hub Outage

Cloudflare outage

Creating a branch returns a 500 error

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Is ReadMe down?

ReadMe status is UP

Lastest published events

Readme high response times.

Issues with saving MDX

ReadMe Hub Down

ReadMe Services, Components and Regions

Recent ReadMe events

Readme high response times.

Issues with saving MDX

ReadMe Hub Down

Dash and Hub Outage

Cloudflare outage

Creating a branch returns a 500 error

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!