Sep <var data-var='date'>16</var>, <var data-var='time'>22:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>16</var>, <var data-var='time'>10:32</var> EDT Scheduled - Engage will undergo maintenance at this time.  No downtime is expected, but there may be brief periods of intermittent availability.

Engage System Maintenance 9/16

Jul <var data-var='date'>13</var>, <var data-var='time'>10:49</var> EDT Resolved - This incident has been resolved. Thank you for your patience. Jul <var data-var='date'>13</var>, <var data-var='time'>10:13</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>13</var>, <var data-var='time'>09:17</var> EDT Investigating - We are currently investigating an issue causing 504 gateway timeouts.

Engage Web Portal Down

May <var data-var='date'>27</var>, <var data-var='time'>22:13</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>27</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>26</var>, <var data-var='time'>12:12</var> EDT Scheduled - Engage will be undergoing scheduled maintenance at this time.  Some functionality may be unavailable for some or all of the maintenance period.

Engage System Maintenance 5/27

May <var data-var='date'> 7</var>, <var data-var='time'>20:38</var> EDT Resolved - The issue has been resolved. We apologize for any inconvenience. May <var data-var='date'> 7</var>, <var data-var='time'>16:19</var> EDT Monitoring - We have identified the issue and are actively monitoring the situation. I patch release will be issued as soon as possible to resolve the slowness. Thank you for your patience. May <var data-var='date'> 7</var>, <var data-var='time'>15:21</var> EDT Investigating - Email campaigns are taking inordinate amounts of time to dispatch. We are investigating this issue.

Email dispatcher slowness

Apr <var data-var='date'>20</var>, <var data-var='time'>21:36</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>20</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>14:00</var> EDT Scheduled - Engage will undergo maintenance at this time. No downtime is expected, but there may be brief periods of intermittent availability.

Engage System Maintenance 4/20

Oct <var data-var='date'>22</var>, <var data-var='time'>21:27</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>22</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>21</var>, <var data-var='time'>10:53</var> EDT Scheduled - Engage will undergo maintenance at this time. No downtime is expected, but there may be brief periods of intermittent availability.

Engage System Maintenance 10/22

Sep <var data-var='date'>11</var>, <var data-var='time'>20:58</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>11</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>10</var>, <var data-var='time'>13:14</var> EDT Scheduled - Engage will undergo maintenance at this time. No downtime is expected, but there may be brief periods of intermittent availability.

Engage Maintenance 9/11

Sep <var data-var='date'>10</var>, <var data-var='time'>21:23</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>10</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 9</var>, <var data-var='time'>10:20</var> EDT Scheduled - Engage will undergo maintenance at this time. No downtime is expected, but there may be brief periods of intermittent availability.

Engage Maintenance 9/10

Jul <var data-var='date'>21</var>, <var data-var='time'>22:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>21</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>21</var>, <var data-var='time'>10:08</var> EDT Scheduled - Engage will undergo maintenance at this time. No downtime is expected, but there may be brief periods of intermittent availability.

Engage Upgrade 7/21

Mar <var data-var='date'>13</var>, <var data-var='time'>10:39</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'>13</var>, <var data-var='time'>10:38</var> EDT Update - We are continuing to work on a fix for this issue. Mar <var data-var='date'>13</var>, <var data-var='time'>10:10</var> EDT Identified - Content Searching in Engage is currently down. We have identified the issue and will be implementing a fix shortly.

Content Search Down

Mar <var data-var='date'>12</var>, <var data-var='time'>23:00</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>12</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>11</var>, <var data-var='time'>13:37</var> EDT Scheduled - The Engage platform will be undergoing maintenance at this time. Some parts of the system may not be functional while we work to improve our platform.

Engage System Maintenance 3/12

Jan <var data-var='date'>13</var>, <var data-var='time'>21:00</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>13</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>13</var>, <var data-var='time'>12:41</var> EST Scheduled - The Engage platform will be undergoing maintenance at this time. Some parts of the system may not be functional while we work to improve our platform.

Engage System Maintenance 1/13

Jan <var data-var='date'> 9</var>, <var data-var='time'>20:41</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 9</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 9</var>, <var data-var='time'>10:21</var> EST Scheduled - The Engage platform will be undergoing maintenance at this time. Some parts of the system may not be functional while we work to improve our platform.

Engage System Maintenance 1/9

Jan <var data-var='date'> 9</var>, <var data-var='time'>20:40</var> EST Resolved - This incident has been resolved. Jan <var data-var='date'> 8</var>, <var data-var='time'>10:35</var> EST Investigating - SMS messaging is currently down. We are actively investigating this issue.

SMS Outage

Nov <var data-var='date'>20</var>, <var data-var='time'>21:28</var> EST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>20</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>19</var>, <var data-var='time'>10:21</var> EST Scheduled - The Engage platform will be undergoing maintenance at this time. Some parts of the system may not be functional while we work to improve our platform.

Engage System Maintenance 11/20

Nov <var data-var='date'>18</var>, <var data-var='time'>15:05</var> EST Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>10:16</var> EST Investigating - We are currently investigating this issue.

FTP Availability Issues

Oct <var data-var='date'>15</var>, <var data-var='time'>22:00</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>15</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>14</var>, <var data-var='time'>10:14</var> EDT Scheduled - The Engage platform will be undergoing maintenance at this time. Some parts of the system may not be functional while we work to improve our platform.

Engage System Maintenance 10/15

Jul <var data-var='date'>19</var>, <var data-var='time'>11:48</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>19</var>, <var data-var='time'>07:45</var> EDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>19</var>, <var data-var='time'>06:44</var> EDT Investigating - We are currently investigating a system outage due to a technology issue with a vendor.

System Outage due to Vendor Outage

Jul <var data-var='date'> 2</var>, <var data-var='time'>22:10</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>11:12</var> EDT Scheduled - Our FTP will be undergoing some maintenance during this time. It will be unavailable for some or all of the maintenance period.

FTP Maintenance 7/2

Jun <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 4</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>31</var>, <var data-var='time'>12:31</var> EDT Scheduled - Engage will be undergoing scheduled maintenance at this time. Some functionality may be unavailable for some or all of the maintenance period.

Engage System Maintenance 6/4

Mar <var data-var='date'>21</var>, <var data-var='time'>19:18</var> EDT Resolved - Reporting numbers have been restored and are now functioning normally. We apologize for any inconvenience. Mar <var data-var='date'>19</var>, <var data-var='time'>16:22</var> EDT Update - We are continuing to work on a fix for this issue. Mar <var data-var='date'>19</var>, <var data-var='time'>16:22</var> EDT Identified - We have identified an issue with reporting that is causing duplicative events to be displayed. We are working on a fix. Engage remains up and business critical systems are functioning normally.

Engage Reporting Showing Duplicate Events

Mar <var data-var='date'>12</var>, <var data-var='time'>23:47</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>12</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>11</var>, <var data-var='time'>14:57</var> EDT Scheduled - Engage will be undergoing scheduled maintenance at this time. Some functionality may be unavailable for some or all of the maintenance period.

Feb <var data-var='date'>22</var>, <var data-var='time'>14:52</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>22</var>, <var data-var='time'>14:35</var> EST Investigating - We are currently investigating this issue.

FTP Server Unexpectedly Offline

Feb <var data-var='date'>13</var>, <var data-var='time'>22:53</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>13</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 8</var>, <var data-var='time'>10:12</var> EST Scheduled - Our FTP will be undergoing some maintenance during this time. It will be unavailable for some or all of the maintenance period.

FTP Maintenance 2/13

Jan <var data-var='date'>30</var>, <var data-var='time'>12:11</var> EST Resolved - This incident has been resolved. Jan <var data-var='date'>30</var>, <var data-var='time'>12:11</var> EST Update - We are continuing to investigate this issue. Jan <var data-var='date'>30</var>, <var data-var='time'>08:59</var> EST Update - We are continuing to investigate this issue. Jan <var data-var='date'>30</var>, <var data-var='time'>08:24</var> EST Investigating - We are currently experiencing difficulties dispatching sends at this time. We are currently investigating and will update when we know more details.

Is Questline down?

Questline status is UP

Lastest published events

Engage System Maintenance 9/16

Engage Web Portal Down

Engage System Maintenance 5/27

Questline Services, Components and Regions

Recent Questline events

Engage System Maintenance 9/16

Engage Web Portal Down

Engage System Maintenance 5/27

Email dispatcher slowness

Engage System Maintenance 4/20

Engage System Maintenance 10/22