THIS IS A SCHEDULED EVENT Apr <var data-var='date'>22</var>, <var data-var='time'>20:00</var> - <var data-var='time'>23:00</var> BSTApr <var data-var='date'> 8</var>, <var data-var='time'>11:43</var> BST Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Edinburgh SC-3. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Wednesday 22/04/2026 2000 BST End: Wednesday 22/04/2026 2300 BST If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057683 - Planned at Risk Network Maintenance in Edinburgh SC-3  IP Fabric - Wednesday 22/04/2026 2000 BST - 2300 BST

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>22</var>, <var data-var='time'>13:00</var> - <var data-var='time'>16:00</var> BSTApr <var data-var='date'> 7</var>, <var data-var='time'>09:24</var> BST Scheduled - Dear Client, WHAT Per vendor guidelines, Pulsant engineers will upgrade the Edinburgh Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program. SERVICE IMPACT During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores. WHY This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available. WHEN Work is scheduled to be carried out during the following maintenance window: Start: Tuesday 22nd April 2026 at 13:00 End: Tuesday 22nd April 2026 at 16:00 If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly. Regards, Pulsant Support Team 0345 1199 999

CHG0058635 - Planned Maintenance - SC-1 Asigra N+1 Clusters

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>21</var>, <var data-var='time'>20:00</var> - <var data-var='time'>23:00</var> BSTApr <var data-var='date'> 7</var>, <var data-var='time'>10:38</var> BST Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Edinburgh SC-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Tuesday 21/04/2026 2000 BST End: Tuesday 21/04/2026 2300 BST If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057644 - Planned at Risk Network Maintenance in Edinburgh SC-2 IP Fabric - Tuesday 21/04/2026 2000 BST - 2300 BST

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>21</var>, <var data-var='time'>13:00</var> - <var data-var='time'>16:00</var> BSTApr <var data-var='date'> 7</var>, <var data-var='time'>09:23</var> BST Scheduled - Dear Client, WHAT Per vendor guidelines, Pulsant engineers will upgrade the Milton Keynes Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program. SERVICE IMPACT During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores. WHY This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available. WHEN Work is scheduled to be carried out during the following maintenance window: Start: Tuesday 21st April 2026 at 13:00 End: Tuesday 21st April 2026 at 16:00 If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly. Regards, Pulsant Support Team 0345 1199 999

CHG0058634 - Planned Maintenance - SE-1 Asigra N+1 Clusters

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>20</var>, <var data-var='time'>20:00</var> - <var data-var='time'>23:00</var> BSTApr <var data-var='date'> 7</var>, <var data-var='time'>10:10</var> BST Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Edinburgh SC-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Monday 20/04/2026 2000 BST End: Monday 20/04/2026 2300 BST If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057771 - Planned at Risk Network Maintenance in Edinburgh SC-1 IP Fabric - Monday 20/04/2026 2000 GMT - 2300 BST

Mar <var data-var='date'>31</var>, <var data-var='time'>23:00</var> BST Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>31</var>, <var data-var='time'>20:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>17</var>, <var data-var='time'>09:29</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle NE-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Tuesday 31/03/2026 2000 GMT End: Tuesday 31/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057217 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - Tuesday 31/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'>30</var>, <var data-var='time'>23:00</var> BST Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>30</var>, <var data-var='time'>20:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>16</var>, <var data-var='time'>11:27</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Reading South SE-3. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Monday 30/03/2026 2000 GMT End: Monday 30/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0058006 - Planned at Risk Network Maintenance in Reading South SE-3 IP Fabric - Monday 30/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'>25</var>, <var data-var='time'>15:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>25</var>, <var data-var='time'>13:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>18</var>, <var data-var='time'>12:30</var> GMT Scheduled - Services Affected / Facility: Pulsant Cloud Management Platform Incident or Maintenance Description: WHAT? Pulsant engineers will be performing maintenance upon Pulsant Cloud management platform. This platform provides management services across Cloud environments and services. WHY? This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes. Impact On Services: This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.

CHG0058144 - Planned Maintenance - Pulsant Cloud Management Platform

Mar <var data-var='date'>24</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>24</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>10</var>, <var data-var='time'>12:44</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle NE-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Tuesday 24/03/2026 2000 GMT End: Tuesday 24/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057131 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - 24/03/2026  2000 GMT - 2300 GMT

Mar <var data-var='date'>23</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>23</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 9</var>, <var data-var='time'>13:44</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Reading SE-3. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Monday 23/03/2026 2000 GMT End: Monday 23/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0058004 - Planned at Risk Network Maintenance in Reading SE-3 IP Fabric - Monday 23/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'>19</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>19</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 5</var>, <var data-var='time'>09:16</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Manchester NW-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Thursday 19/03/2026 2000 GMT End: Thursday 19/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057162 - Planned at Risk Network Maintenance in Manchester NW-1 IP Fabric - Thursday 19/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'>19</var>, <var data-var='time'>16:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>19</var>, <var data-var='time'>10:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>18</var>, <var data-var='time'>12:37</var> GMT Scheduled - Dear Client, WHAT Pulsant engineers will be upgrading the Pulsant Cloud Newcastle NE-1 Veeam Backup Platform as part of our ongoing Product Development and Maintenance Program in accordance to Vendor guidelines. SERVICE IMPACT During the maintenance window there will be an expected interruption to service availability between 10:00 - 16:00 affecting both Backups and Restores. WHY This work is part of the ongoing Product Development and Maintenance Program and recommended by the Vendor ensuring the latest product fixes and features are available. WHEN Work is scheduled to be carried out during the following maintenance window: Start: Thursday 19th March 2026 at 10:00 GMT End: Thursday 19th March 2026 at 16:00 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Regards, Pulsant Support Team 0345 1199 999

CHG0058202 - Planned Maintenance - Pulsant Cloud Veeam Backup Platform

Mar <var data-var='date'>18</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>18</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 9</var>, <var data-var='time'>13:49</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Telehouse THN1/THE1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Wednesday 18/03/2026 2000 GMT End: Wednesday 18/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057204 - Planned at Risk Network Maintenance in Telehouse, THN1/THE1 IP Fabric - Wednesday  18/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'>18</var>, <var data-var='time'>16:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>18</var>, <var data-var='time'>13:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 3</var>, <var data-var='time'>09:26</var> GMT Scheduled - Dear Client, WHAT Per vendor guidelines, Pulsant engineers will upgrade the Edinburgh Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program. SERVICE IMPACT During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores. WHY This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available. WHEN Work is scheduled to be carried out during the following maintenance window: Start: Wednesday 18th March 2026 at 13:00 End: Wednesday 18th March 2026 at 16:00 If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly. Regards, Pulsant Support Team 0345 1199 999

CHG0057931 - Planned Maintenance - SC-1 Asigra N+1 Clusters

Mar <var data-var='date'>17</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>17</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 3</var>, <var data-var='time'>08:37</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Edinburgh SC-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Tuesday 17/03/2026 2000 GMT End: Tuesday 17/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057166 - Planned at Risk Network Maintenance in Edinburgh SC-2 IP Fabric - Tuesday 17/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'>17</var>, <var data-var='time'>16:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>17</var>, <var data-var='time'>13:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 3</var>, <var data-var='time'>09:27</var> GMT Update - We will be undergoing scheduled maintenance during this time.Mar <var data-var='date'> 3</var>, <var data-var='time'>09:25</var> GMT Scheduled - Dear Client, WHAT Per vendor guidelines, Pulsant engineers will upgrade the Milton Keynes Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program. SERVICE IMPACT During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores. WHY This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available. WHEN Work is scheduled to be carried out during the following maintenance window: Start: Tuesday 17th March 2026 at 13:00 End: Tuesday 17th March 2026 at 16:00 If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly. Regards, Pulsant Support Team 0345 1199 999

CHG0057929 - Planned Maintenance - SE-1 Asigra N+1 Clusters

Mar <var data-var='date'>16</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>16</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 2</var>, <var data-var='time'>16:59</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Reading East SE-4. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Monday 16/03/2026 2000 GMT End: Monday 16/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057161 - Planned at Risk Network Maintenance in Reading East SE-4 IP Fabric - Monday 16/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'>16</var>, <var data-var='time'>16:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>16</var>, <var data-var='time'>14:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 9</var>, <var data-var='time'>12:08</var> GMT Scheduled - Dear client, WHAT? Pulsant engineers will be performing maintenance upon Pulsant Cloud management platform. This platform provides management services across Cloud environments and services. WHY? This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes. Impact On Services: This is an At-Risk notification, due to the redundant nature of the systems no interruption to service is expected. If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly. Regards, Pulsant Support Team 0345 1199 999

CHG0057952 - Planned Maintenance - Pulsant Cloud Management Platform

Mar <var data-var='date'>13</var>, <var data-var='time'>04:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>12</var>, <var data-var='time'>22:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>23</var>, <var data-var='time'>09:28</var> GMT Scheduled - Services Affected / Facility: Storage Platform LN-1 Incident or Maintenance Description: WHAT? Pulsant Engineers will be working upon the storage platform in LN-1. These storage systems provide services to Cloud services as well as dedicated solutions. WHY? This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes. Impact On Services: This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.

CHG0057675 Planned Maintenance - Storage Platform LN-1

Mar <var data-var='date'>12</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>12</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>26</var>, <var data-var='time'>11:16</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Manchester NW-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Thursday 12/03/2026 2000 GMT End: Thursday 12/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057139 - Planned at Risk Network Maintenance in Manchester NW-1 IP Fabric - Thursday 12/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'>12</var>, <var data-var='time'>04:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>11</var>, <var data-var='time'>22:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>23</var>, <var data-var='time'>09:27</var> GMT Scheduled - Services Affected / Facility: Storage Platform NE-1 Incident or Maintenance Description: WHAT? Pulsant Engineers will be working upon the storage platform in NE-1. These storage systems provide services to Cloud services as well as dedicated solutions. WHY? This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes. Impact On Services: This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.

CHG0057674 Planned Maintenance - Storage Platform NE-1

Mar <var data-var='date'>11</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>11</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 9</var>, <var data-var='time'>13:48</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Telehouse East & North, THN1/THE1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Wednesday 11/03/2026 2000 GMT End: Wednesday 11/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057272 - Planned at Risk Network Maintenance in Telehouse East & North, THN1/THE1 IP Fabric - Wednesday 11/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'>10</var>, <var data-var='time'>04:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 9</var>, <var data-var='time'>22:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>23</var>, <var data-var='time'>09:14</var> GMT Scheduled - Services Affected / Facility: Storage Platform SC-1 Incident or Maintenance Description: WHAT? Pulsant Engineers will be working upon the storage platform in SC-1. These storage systems provide services to Cloud services as well as dedicated solutions. WHY? This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes. Impact On Services: This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.

CHG0057673 Planned Maintenance - Storage Platform SC-1

Mar <var data-var='date'> 9</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 9</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>23</var>, <var data-var='time'>09:10</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Reading East, TVHC1 SE-4. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Monday 09/03/2026 2000 GMT End: Monday 09/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

CHG0057134 - Planned at Risk Network Maintenance in Reading East, TVHC1 SE-4 IP Fabric - Monday 09/03/2026 2000 GMT - 2300 GMT

Mar <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> GMT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 4</var>, <var data-var='time'>20:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>18</var>, <var data-var='time'>08:29</var> GMT Scheduled - Dear Client, Please be aware of the following planned network maintenance. What: As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Croydon LN-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team. Why: This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy. When: The maintenance will take place during the following window: Start: Wednesday 04/03/2026 2000 GMT End: Wednesday 04/03/2026 2300 GMT If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999

Is Pulsant Service down?

Pulsant Service status is UP

Lastest published events

CHG0057217 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - Tuesday 31/03/2026 2000 GMT - 2300 GMT

CHG0058006 - Planned at Risk Network Maintenance in Reading South SE-3 IP Fabric - Monday 30/03/2026 2000 GMT - 2300 GMT

CHG0058144 - Planned Maintenance - Pulsant Cloud Management Platform

Pulsant Service Services, Components and Regions

Recent Pulsant Service events

CHG0057683 - Planned at Risk Network Maintenance in Edinburgh SC-3 IP Fabric - Wednesday 22/04/2026 2000 BST - 2300 BST

CHG0058635 - Planned Maintenance - SC-1 Asigra N+1 Clusters

CHG0057644 - Planned at Risk Network Maintenance in Edinburgh SC-2 IP Fabric - Tuesday 21/04/2026 2000 BST - 2300 BST

CHG0058634 - Planned Maintenance - SE-1 Asigra N+1 Clusters

CHG0057771 - Planned at Risk Network Maintenance in Edinburgh SC-1 IP Fabric - Monday 20/04/2026 2000 GMT - 2300 BST

CHG0057217 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - Tuesday 31/03/2026 2000 GMT - 2300 GMT

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Is Pulsant Service down?

Pulsant Service status is UP

Lastest published events

CHG0057217 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - Tuesday 31/03/2026 2000 GMT - 2300 GMT

CHG0058006 - Planned at Risk Network Maintenance in Reading South SE-3 IP Fabric - Monday 30/03/2026 2000 GMT - 2300 GMT

CHG0058144 - Planned Maintenance - Pulsant Cloud Management Platform

Pulsant Service Services, Components and Regions

Recent Pulsant Service events

CHG0057683 - Planned at Risk Network Maintenance in Edinburgh SC-3 IP Fabric - Wednesday 22/04/2026 2000 BST - 2300 BST

CHG0058635 - Planned Maintenance - SC-1 Asigra N+1 Clusters

CHG0057644 - Planned at Risk Network Maintenance in Edinburgh SC-2 IP Fabric - Tuesday 21/04/2026 2000 BST - 2300 BST

CHG0058634 - Planned Maintenance - SE-1 Asigra N+1 Clusters

CHG0057771 - Planned at Risk Network Maintenance in Edinburgh SC-1 IP Fabric - Monday 20/04/2026 2000 GMT - 2300 BST

CHG0057217 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - Tuesday 31/03/2026 2000 GMT - 2300 GMT

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!