May <var data-var='date'>26</var>, <var data-var='time'>15:57</var> GMT+08:00 Resolved - This incident has been resolved. May <var data-var='date'>26</var>, <var data-var='time'>14:52</var> GMT+08:00 Monitoring - Performance is looking more stable May <var data-var='date'>26</var>, <var data-var='time'>13:47</var> GMT+08:00 Investigating - We are currently investigating the issue

USA Datacenter Proxies service issue

May <var data-var='date'>26</var>, <var data-var='time'>15:56</var> GMT+08:00 Resolved - This incident has been resolved. May <var data-var='date'>26</var>, <var data-var='time'>14:52</var> GMT+08:00 Monitoring - Performance is looking more stable May <var data-var='date'>26</var>, <var data-var='time'>13:47</var> GMT+08:00 Investigating - We are currently investigating the issue

Mixed Datacenter Proxies service issue

May <var data-var='date'>26</var>, <var data-var='time'>15:56</var> GMT+08:00 Resolved - This incident has been resolved. May <var data-var='date'>26</var>, <var data-var='time'>14:54</var> GMT+08:00 Monitoring - Performance is looking more stable May <var data-var='date'>26</var>, <var data-var='time'>13:47</var> GMT+08:00 Investigating - We are currently investigating the issue

MegaProxy Rotating service issue

May <var data-var='date'>26</var>, <var data-var='time'>15:56</var> GMT+08:00 Resolved - This incident has been resolved. May <var data-var='date'>26</var>, <var data-var='time'>14:58</var> GMT+08:00 Monitoring - Performance is looking more stable May <var data-var='date'>26</var>, <var data-var='time'>14:05</var> GMT+08:00 Update - We are currently investigating the issue May <var data-var='date'>26</var>, <var data-var='time'>13:53</var> GMT+08:00 Update - We are currently investigating the issue May <var data-var='date'>26</var>, <var data-var='time'>13:46</var> GMT+08:00 Investigating - We are currently investigating the issue

Premium Residential Proxies service issue

May <var data-var='date'>22</var>, <var data-var='time'>20:30</var> GMT+08:00 Resolved - This incident has been resolved. Was a once off hiccup with the DNS. May <var data-var='date'>22</var>, <var data-var='time'>18:00</var> GMT+08:00 Monitoring - Performance is looking more stable May <var data-var='date'>22</var>, <var data-var='time'>16:54</var> GMT+08:00 Investigating - We are currently investigating the issue

May <var data-var='date'>15</var>, <var data-var='time'>08:33</var> GMT+08:00 Resolved - Datacenter has reported that the issues are resolved and they will continue monitoring. May <var data-var='date'>14</var>, <var data-var='time'>23:53</var> GMT+08:00 Monitoring - Performance is looking more stable May <var data-var='date'>14</var>, <var data-var='time'>22:52</var> GMT+08:00 Investigating - We are currently investigating the issue

May <var data-var='date'>14</var>, <var data-var='time'>15:48</var> GMT+08:00 Resolved - Resolving duplicate incident for this component. May <var data-var='date'>14</var>, <var data-var='time'>15:20</var> GMT+08:00 Investigating - We are currently investigating the issue

May <var data-var='date'>14</var>, <var data-var='time'>13:17</var> GMT+08:00 Resolved - Working as expected now. May <var data-var='date'>14</var>, <var data-var='time'>12:20</var> GMT+08:00 Update - We are continuing to investigate this issue. May <var data-var='date'>14</var>, <var data-var='time'>11:23</var> GMT+08:00 Investigating - There appears to be an ongoing power / network issue with the datacenter we use - http://rackdog.com/ They are aware of this and are trying to fix it asap. We do apologise for this irregular downtime.

Network issue with datacenter

May <var data-var='date'>14</var>, <var data-var='time'>10:38</var> GMT+08:00 Resolved - Test completed May <var data-var='date'>14</var>, <var data-var='time'>09:10</var> GMT+08:00 Investigating - We are currently investigating this issue.

Test incident

Nov <var data-var='date'>19</var>, <var data-var='time'>23:11</var> GMT+08:00 Resolved - This incident has been resolved. Nov <var data-var='date'>19</var>, <var data-var='time'>22:30</var> GMT+08:00 Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>19</var>, <var data-var='time'>21:55</var> GMT+08:00 Investigating - We are currently investigating this issue.

Connection issues with Premium Residential proxies

Aug <var data-var='date'>29</var>, <var data-var='time'>00:49</var> GMT+08:00 Resolved - There were a few hours of downtime with Static USA Datacenter proxies today. This issue has already been resolved and our team is monitoring the service to make sure that the proxies continue to work as normal.

Static USA Datacenter Downtime

Apr <var data-var='date'>28</var>, <var data-var='time'>06:12</var> GMT+08:00 Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>18:04</var> GMT+08:00 Monitoring - There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

Private & Premium performance issues

Mar <var data-var='date'>17</var>, <var data-var='time'>13:30</var> GMT+08:00 Resolved - This issue has been resolved. Mar <var data-var='date'>17</var>, <var data-var='time'>10:22</var> GMT+08:00 Investigating - We are currently investigating this issue.

Unmetered Residential - Performance Issues

Mar <var data-var='date'> 4</var>, <var data-var='time'>20:14</var> GMT+08:00 Resolved - This incident has been resolved. Mar <var data-var='date'> 4</var>, <var data-var='time'>15:50</var> GMT+08:00 Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 4</var>, <var data-var='time'>14:15</var> GMT+08:00 Update - We are continuing to investigate this issue. Mar <var data-var='date'> 4</var>, <var data-var='time'>14:12</var> GMT+08:00 Investigating - We are currently investigating this issue. You may experience intermediate connection issues or not be able to connect to Unmetered Residential proxies.

Unmetered Residential - Connection Issues

Dec <var data-var='date'>17</var>, <var data-var='time'>15:41</var> GMT+08:00 Resolved - This incident has been resolved. Dec <var data-var='date'>17</var>, <var data-var='time'>13:05</var> GMT+08:00 Investigating - We are currently investigating this issue.

Unmetered Residential - Connection Errors

May <var data-var='date'>14</var>, <var data-var='time'>17:33</var> GMT+08:00 Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>15:46</var> GMT+08:00 Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>14</var>, <var data-var='time'>15:43</var> GMT+08:00 Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>14</var>, <var data-var='time'>15:31</var> GMT+08:00 Investigating - We are currently investigating this issue.

Premium Residential - Issue processing requests

Dec <var data-var='date'>23</var>, <var data-var='time'>05:33</var> GMT+08:00 Resolved - This incident has been resolved. Dec <var data-var='date'>23</var>, <var data-var='time'>03:27</var> GMT+08:00 Investigating - We are currently investigating this issue.

Megaproxy increased response time

Sep <var data-var='date'>27</var>, <var data-var='time'>11:43</var> GMT+08:00 Resolved - This incident has been resolved. Sep <var data-var='date'>27</var>, <var data-var='time'>11:13</var> GMT+08:00 Monitoring - A fix has been implemented and we are monitoring the results Sep <var data-var='date'>27</var>, <var data-var='time'>11:06</var> GMT+08:00 Investigating - We are currently investigating the issue

Jul <var data-var='date'>11</var>, <var data-var='time'>15:15</var> GMT+08:00 Resolved - This incident has been resolved. Jul <var data-var='date'>11</var>, <var data-var='time'>12:52</var> GMT+08:00 Investigating - We are currently investigating the issue

Jul <var data-var='date'> 8</var>, <var data-var='time'>19:09</var> GMT+08:00 Resolved - This incident has been resolved. Jul <var data-var='date'> 8</var>, <var data-var='time'>19:09</var> GMT+08:00 Update - We are continuing to investigate this issue. Jul <var data-var='date'> 8</var>, <var data-var='time'>17:50</var> GMT+08:00 Investigating - We are currently investigating the issue

Private Residential Proxies service issue

Jun <var data-var='date'>15</var>, <var data-var='time'>06:19</var> GMT+08:00 Resolved - This incident has been resolved. Jun <var data-var='date'>15</var>, <var data-var='time'>05:49</var> GMT+08:00 Monitoring - A fix has been implemented and we are monitoring the results Jun <var data-var='date'>15</var>, <var data-var='time'>05:47</var> GMT+08:00 Investigating - We are currently investigating the issue

Jun <var data-var='date'> 9</var>, <var data-var='time'>01:43</var> GMT+08:00 Resolved - This incident has been resolved. Jun <var data-var='date'> 9</var>, <var data-var='time'>01:13</var> GMT+08:00 Monitoring - A fix has been implemented and we are monitoring the results Jun <var data-var='date'> 9</var>, <var data-var='time'>01:11</var> GMT+08:00 Investigating - We are currently investigating the issue

Apr <var data-var='date'>18</var>, <var data-var='time'>23:43</var> GMT+08:00 Resolved - This incident has been resolved. Apr <var data-var='date'>18</var>, <var data-var='time'>23:13</var> GMT+08:00 Monitoring - A fix has been implemented and we are monitoring the results Apr <var data-var='date'>18</var>, <var data-var='time'>22:55</var> GMT+08:00 Investigating - We are currently investigating the issue

Apr <var data-var='date'>17</var>, <var data-var='time'>01:40</var> GMT+08:00 Resolved - This incident has been resolved. Apr <var data-var='date'>17</var>, <var data-var='time'>01:10</var> GMT+08:00 Monitoring - A fix has been implemented and we are monitoring the results Apr <var data-var='date'>17</var>, <var data-var='time'>00:27</var> GMT+08:00 Investigating - We are currently investigating the issue

Apr <var data-var='date'>17</var>, <var data-var='time'>00:19</var> GMT+08:00 Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>23:48</var> GMT+08:00 Monitoring - A fix has been implemented and we are monitoring the results Apr <var data-var='date'>16</var>, <var data-var='time'>23:47</var> GMT+08:00 Identified - There is an issue with the power delivery unit in our hosted datacenter. We expect them to resolve this within the next 20 minutes. This is affecting some of our servers can is increasing latency on requests.

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Lastest published events

USA Datacenter Proxies service issue

Mixed Datacenter Proxies service issue

MegaProxy Rotating service issue

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Recent Proxyrack events

USA Datacenter Proxies service issue

Mixed Datacenter Proxies service issue

MegaProxy Rotating service issue

Premium Residential Proxies service issue

Premium Residential Proxies service issue

MegaProxy Rotating service issue