May <var data-var='date'>20</var>, <var data-var='time'>14:15</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>13:13</var> EDT Scheduled - Dear Spectrum OnDemand APIs customer, Please be informed that data updates will commence immediately. We will notify you once the activity is complete. This maintenance activity should have no impact on service availability. Thank you, The Spectrum OnDemand Team

Spectrum OnDemand - Monthly Data Updates

May <var data-var='date'>19</var>, <var data-var='time'>18:50</var> EDT Resolved - We have resolved the issue affecting access to non-default workspaces. Data Integrity Suite for Government should now be operating normally; please retry if you still see problems. May <var data-var='date'>19</var>, <var data-var='time'>17:59</var> EDT Identified - We are still investigating the workspace access issue and are working to restore normal service. The next update will follow in approximately 60 minutes. May <var data-var='date'>19</var>, <var data-var='time'>16:43</var> EDT Investigating - We are working to address a technical issue with Data Integrity Suite for Government which may prevent you from accessing non-default workspaces. Attempting to switch to or navigate to any workspaces other than the user's default workspace is currently failing in the USG1 (Government) region. This issue began at approximately 1:35pm EDT / 17:35 UTC. You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team

Unable to swap from default workspace

Apr <var data-var='date'>28</var>, <var data-var='time'>13:55</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>23</var>, <var data-var='time'>12:25</var> EDT Monitoring - No further affected Agents have been determined at this time. If you are encountering the issue described in this incident, please run the commands indicated for resolution. Apr <var data-var='date'>23</var>, <var data-var='time'>10:59</var> EDT Investigating - We are investigating a situation where some running Agents are not communicating with the Precisely Cloud. Affected agents show "Action Required" status in the UI. You may have received an "Agents offline" email for affected agents as well. If you are impacted, please run the following command to check if Operator is listed under the list of services. ./discli agent status If this service is missing please run the following command to resume connectivity: ./discli agent applyOperatorVersion --version=2.1.30 We will update this status once we know more. You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team

Data Integrity Suite - Agent Connectivity Issue

Apr <var data-var='date'>24</var>, <var data-var='time'>07:31</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>24</var>, <var data-var='time'>07:21</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>24</var>, <var data-var='time'>06:38</var> EDT Investigating - Dear Data Integrity Suite customer, We are currently experiencing technical difficulties with our Prod environment, where DIS workspaces are opening with missing menus. This appears to be a general issue affecting multiple workspaces in the eu-west-2 region. As a result, some features in the Data Integrity Suite may not be temporarily visible after opening a workspace. Our Emergency Response Team is actively investigating the issue and working to determine the root cause and overall impact. We will provide updates as soon as more information becomes available. Thank you for your patience.

DIS Workspace Menu Visibility Issue in EU-WEST-2 Region

Apr <var data-var='date'>14</var>, <var data-var='time'>13:50</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>13</var>, <var data-var='time'>17:45</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>16:31</var> EDT Scheduled - Dear Spectrum OnDemand APIs customer, Please be informed that data updates will commence immediately. We will notify you once the activity is complete. This maintenance activity should have no impact on service availability. Thank you, The Spectrum OnDemand Team

Apr <var data-var='date'> 8</var>, <var data-var='time'>13:25</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>12:07</var> EDT Investigating - Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team

Spectrum OnDemand APIs - Service Issue

Apr <var data-var='date'> 1</var>, <var data-var='time'>20:17</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'> 1</var>, <var data-var='time'>17:53</var> EDT Update - Resolved: The issue affecting Catalog and Governance services in Data Integrity Suite for Government has been fixed. Access and permissions are now operating normally. We will continue to monitor closely to ensure stability. Apr <var data-var='date'> 1</var>, <var data-var='time'>15:53</var> EDT Update - Update: We have identified recent changes as the likely cause of the Catalog and Governance service disruption in Data Integrity Suite for Government. We are now rolling back those changes to restore service. We will share another update once rollback is complete and service health is confirmed. Apr <var data-var='date'> 1</var>, <var data-var='time'>15:03</var> EDT Investigating - Data Integrity Suite for Government is experiencing service disruptions in Catalog and Governance components due to permission errors. Users in the USG1 region may be unable to access these services. Our team is actively investigating and will provide updates within 30 minutes.

Catalog and Governance Services Unavailable - Permission Errors

Mar <var data-var='date'>28</var>, <var data-var='time'>02:30</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>28</var>, <var data-var='time'>01:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>28</var>, <var data-var='time'>01:22</var> EDT Scheduled - Dear Spectrum OnDemand APIs customer, Please be informed that self care portal maintenance will commence immediately. We will notify you once the activity is complete. This maintenance activity should have no impact on service availability. Thank you, The Spectrum OnDemand Team

Spectrum OnDemand - Self Care Portal Maintenance

Mar <var data-var='date'>20</var>, <var data-var='time'>15:34</var> EDT Resolved - The technical issue which began at 9:36 am EDT / 13:36 UTC was resolved at 11:20am EDT/ 15:20 UTC. At this time full functionality has been restored. We will continue to monitor our systems. Thank you for your patience, Precisely Emergency Response Team Mar <var data-var='date'>20</var>, <var data-var='time'>12:50</var> EDT Monitoring - Agents seem to have recovered at this time. Our team will continue to closely monitor our systems. Thank you for your patience, Precisely Emergency Response Team Mar <var data-var='date'>20</var>, <var data-var='time'>11:49</var> EDT Update - At 9:36 am EDT / 13:36 UTC the Data Integrity Suite began experiencing a technical issue which may prevent you from using some features. Agents At this time Agents seem to be recovering and we will continue to closely monitor our systems. Thank you for your patience, Precisely Emergency Response Team Mar <var data-var='date'>20</var>, <var data-var='time'>11:02</var> EDT Investigating - We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features. These modules and features are known to be impacted at this time: Agents Agents are currently unable to communicate with Data Integrity Suite workspaces in the US1 region. Affected agents are not checking in with the Precisely Cloud consistently and may report "Action required" status in the UI. This issue began at approximately 9:36 am EDT / 13:36 UTC. You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team

Functional degradation - Agent connectivity

Mar <var data-var='date'>20</var>, <var data-var='time'>09:07</var> EDT Resolved - Dear Spectrum OnDemand APIs customer, We experienced technical issues starting at 6:30 AM ET. We began seeing recovery at 8:30 AM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored. We apologize for any inconvenience you may have experience during these issues. This is the final update. Thank you, The Spectrum OnDemand Team Mar <var data-var='date'>20</var>, <var data-var='time'>09:06</var> EDT Investigating - Dear Spectrum OnDemand APIs customer, We experienced technical issues starting at 6:30 AM ET. We began seeing recovery at 8:30 AM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored. We apologize for any inconvenience you may have experience during these issues. This is the final update. Thank you, The Spectrum OnDemand Team Mar <var data-var='date'>20</var>, <var data-var='time'>09:03</var> EDT Identified - Dear Spectrum OnDemand APIs customer, At 6:30 AM ET Spectrum OnDemand began experiencing issues. - the Emergency Response Team has restored services and we continue to monitor for further issues. - the Emergency Response Team continues to investigate. Thank you for your patience as we continue to work to assure the highest possible level of service. The Spectrum OnDemand Team Mar <var data-var='date'>20</var>, <var data-var='time'>07:21</var> EDT Investigating - Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team

Mar <var data-var='date'>17</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>15</var>, <var data-var='time'>13:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>15</var>, <var data-var='time'>12:17</var> EDT Scheduled - Dear Spectrum OnDemand APIs customer, Please be informed that data updates will commence immediately. We will notify you once the activity is complete. This maintenance activity should have no impact on service availability. Thank you, The Spectrum OnDemand Team

Mar <var data-var='date'>16</var>, <var data-var='time'>05:14</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'>16</var>, <var data-var='time'>04:34</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>16</var>, <var data-var='time'>04:21</var> EDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>16</var>, <var data-var='time'>04:09</var> EDT Investigating - Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team

Mar <var data-var='date'>16</var>, <var data-var='time'>04:02</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'>16</var>, <var data-var='time'>02:20</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>16</var>, <var data-var='time'>01:49</var> EDT Investigating - Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team

Mar <var data-var='date'>16</var>, <var data-var='time'>04:02</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'>16</var>, <var data-var='time'>02:20</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>16</var>, <var data-var='time'>01:42</var> EDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>16</var>, <var data-var='time'>01:20</var> EDT Investigating - Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team

Mar <var data-var='date'>14</var>, <var data-var='time'>06:00</var> EDT Resolved - Dear Spectrum OnDemand APIs customer, We experienced technical issues starting at 15:30 PM IST. Recovery began at 20:05 PM IST, and we will continue to closely monitor our systems. This issue partially impacted our APIs in the production environment. At this time, full functionality has been restored. We apologize for any inconvenience you may have experience during these issues. This is the final update. Thank you, The Spectrum OnDemand Team

Mar <var data-var='date'>13</var>, <var data-var='time'>03:56</var> EDT Resolved - Dear Precisely APIs customer, At this time we see full functionality in the API System. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely. This is the final notification regarding this unplanned outage. Thank you! The Precisely APIs Team Mar <var data-var='date'>13</var>, <var data-var='time'>03:43</var> EDT Identified - Dear Precisely APIs customer, The Emergency Response Team has restored services and we continue to monitor for further issues. We will send another update soon. Thank you for your patience as we continue to work to assure the highest possible level of service. Thank you! The Precisely APIs Team Mar <var data-var='date'>13</var>, <var data-var='time'>02:14</var> EDT Update - We are continuing to investigate this issue. Mar <var data-var='date'>13</var>, <var data-var='time'>01:44</var> EDT Investigating - Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely APIs Team

Precisely APIs - Outage

Feb <var data-var='date'>11</var>, <var data-var='time'>05:45</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 9</var>, <var data-var='time'>05:45</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 9</var>, <var data-var='time'>04:32</var> EST Scheduled - Dear Spectrum OnDemand APIs customer, Please be informed that data updates will commence immediately. We will notify you once the activity is complete. This maintenance activity should have no impact on service availability. Thank you, The Spectrum OnDemand Team

Feb <var data-var='date'> 4</var>, <var data-var='time'>11:06</var> EST Resolved - The technical issue affecting datasource discovery (cataloging) has been resolved. New cataloging operations are safe to proceed. Impact: This issue only affected a small number of workspaces with the Advanced Connectivity Bundle (ACB) subscription that performed discovery between 2:30 AM EST - 9:30 AM EST and which show "Data Integrity Suite Advanced Connectivity-SaaS" on the Account → Subscription page. Feb <var data-var='date'> 4</var>, <var data-var='time'>10:28</var> EST Investigating - We are currently investigating a technical issue that may result in assets being lost when starting datasource discovery (cataloging). As a precaution, please avoid initiating any new discovery (cataloging) operations until a fix has been deployed. Thank you for your patience, Precisely Emergency Response Team

Asset Loss Risk During Datasource Discovery

Jan <var data-var='date'>28</var>, <var data-var='time'>17:07</var> EST Resolved - All services are functioning normally. Jan <var data-var='date'>28</var>, <var data-var='time'>14:21</var> EST Monitoring - We are seeing recovery in the affected services. The Emergency Response Team is continuing to monitor. Jan <var data-var='date'>28</var>, <var data-var='time'>13:54</var> EST Investigating - We are working to address a technical issue with the Precisely Data Integrity Suite. These modules and features are known to be impacted at this time: Spatial Analytics Location Reports in TrueView/UI Enrich Data Graph API You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team

Degraded Spatial Analytics functionality

Jan <var data-var='date'>22</var>, <var data-var='time'>11:30</var> EST Resolved - For new Agent installations: - During the incident, new installations failed with the error "Error: 508747789874.dkr.ecr.us-east-1.amazonaws.com/preciselydata/agent-credentials-management-chart:2.0.2: not found". - The issue is now resolved. New Agent installations should succeed again. If you experienced an installation failure, run ./discli agent cleanup and re-run the installation command. For existing Agent installations: - Check your Agent status on the Configuration -> Agents page in the UI. Affected agents show a partial health status with the credentials-management service down. - For affected Agents, UI functionality that communicates with the Agent will not work until the issue is resolved. - To resolve the issue for affected Agents, run the command ./discli agent renewCerts on the Agent host, and allow up to 10 minutes for it to complete. At this time full functionality has been restored. We will continue to monitor our systems. Thank you for your patience, Precisely Emergency Response Team

Agent installations and auto-upgrades may fail

Jan <var data-var='date'>13</var>, <var data-var='time'>12:25</var> EST Resolved - This incident has been resolved. Jan <var data-var='date'>13</var>, <var data-var='time'>12:21</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>13</var>, <var data-var='time'>12:18</var> EST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>13</var>, <var data-var='time'>12:17</var> EST Monitoring - The issue has been identified and a fix is being implemented Jan <var data-var='date'>13</var>, <var data-var='time'>11:57</var> EST Investigating - We are working to address a technical issue with the Precisely Data Integrity Suite. These modules and features are known to be impacted at this time: - User Interface You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team

Outage in UI Access for Data Integrity Suite for Government

Jan <var data-var='date'>12</var>, <var data-var='time'>12:04</var> EST Resolved - This incident has been resolved. Jan <var data-var='date'>12</var>, <var data-var='time'>11:39</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>12</var>, <var data-var='time'>11:16</var> EST Update - We are continuing to work on a fix for this issue. Jan <var data-var='date'>12</var>, <var data-var='time'>10:25</var> EST Update - We are continuing to work on a fix for this issue. Jan <var data-var='date'>12</var>, <var data-var='time'>09:05</var> EST Identified - Dear Automate Studio Administrator customer, We are currently investigating an issue that may cause security warnings or access difficulties for some users connecting to the Studio client in the EU region. Our teams are actively working to resolve this as quickly as possible. Thank you for your patience, Precisely Emergency Response Team

Studio Client Connectivity Issue - EU Region

Dec <var data-var='date'>22</var>, <var data-var='time'>04:55</var> EST Resolved - Dear MapMarker customer, At this time we are seeing full functionality in the system. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely. This is the final notification regarding this unplanned outage. Thank you! The Precisely MapMarker Team Dec <var data-var='date'>22</var>, <var data-var='time'>03:25</var> EST Investigating - Dear MapMarker customer, We are currently experiencing technical issues which may prevent you from accessing MapMarker. Our Emergency Response Team is investigating to determine the full scope of the outage and are working to restore the operation of MapMarker. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely MapMarker Team

MapMarker - Outage

Dec <var data-var='date'>22</var>, <var data-var='time'>04:53</var> EST Resolved - Dear GeoTAX.com customer, At this time we are seeing full functionality in the system. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely. This is the final notification regarding this unplanned outage. Thank you! The Precisely GeoTAX Team Dec <var data-var='date'>22</var>, <var data-var='time'>03:24</var> EST Investigating - Dear GeoTAX.com customer, We are currently experiencing technical issues which may prevent you from accessing GeoTAX.com. Our Emergency Response Team is investigating to determine the full scope of the outage and are working to restore the operation of GeoTAX.com. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely GeoTAX Team

GeoTAX.com - Outage

Dec <var data-var='date'> 5</var>, <var data-var='time'>12:25</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 4</var>, <var data-var='time'>08:45</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 4</var>, <var data-var='time'>07:33</var> EST Scheduled - Dear Spectrum OnDemand APIs customer, Please be informed that data updates will commence immediately. We will notify you once the activity is complete. This maintenance activity should have no impact on service availability. Thank you, The Spectrum OnDemand Team

Is Precisely down?

Precisely status is UNDER MAINTENANCE

Components with issues

Lastest published events

Spectrum OnDemand - Monthly Data Updates

Unable to swap from default workspace

Data Integrity Suite - Agent Connectivity Issue

Precisely Services, Components and Regions

Recent Precisely events

Spectrum OnDemand - Monthly Data Updates

Unable to swap from default workspace

Data Integrity Suite - Agent Connectivity Issue

DIS Workspace Menu Visibility Issue in EU-WEST-2 Region

Spectrum OnDemand - Monthly Data Updates

Spectrum OnDemand APIs - Service Issue

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Is Precisely down?

Precisely status is UNDER MAINTENANCE

Components with issues

Lastest published events

Spectrum OnDemand - Monthly Data Updates

Unable to swap from default workspace

Data Integrity Suite - Agent Connectivity Issue

Precisely Services, Components and Regions

Recent Precisely events

Spectrum OnDemand - Monthly Data Updates

Unable to swap from default workspace

Data Integrity Suite - Agent Connectivity Issue

DIS Workspace Menu Visibility Issue in EU-WEST-2 Region

Spectrum OnDemand - Monthly Data Updates

Spectrum OnDemand APIs - Service Issue

Get your FREE account now,5 monitors included!

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5 monitors included!