Status: Resolved This incident has been resolved, and affected services are operating normally again.

plex.direct name resolution

Status: Resolved We have applied a fix and are monitoring the status of our applications

Outbound connection issue from our prod-us-east-1 kubernetes cluster

Watch-Together - Rooms creation failure

Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components
 <ul>
 <li>Authentication and API server (plex.tv) (Operational)</li>
 </ul>

DNS Issues with plex.tv API

Status: Resolved Everything is back to normal Affected components
 <ul>
 <li>plex.direct DNS servers (Operational)</li>
 </ul>

plex.direct name resolution issue

Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components
 <ul>
 <li>Relay service (Operational)</li>
 </ul>

Issues with Plex Relay service

Status: Resolved We pushed out a fix and received confirmation that the issue was resolved. Affected components
 <ul>
 <li>Remote connectivity tests (Operational)</li>
 </ul>

Intermittent issues with remote connectivity

Issues with plex.tv API

Status: Resolved We rollbacked to the previous version, playback is working fine now Affected components
 <ul>
 <li>Smart TV app (Operational)</li>
 </ul>

Playback issue on Samsung TV

Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components
 <ul>
 <li>plex.direct DNS servers (Operational)</li>
 </ul>

plex.direct DNS service degredation

Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components
 <ul>
 <li>metadata.provider.plex.tv - US (Operational)</li>
 </ul>

Media Metadata

Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components
 <ul>
 <li>Discover Together - US (Operational)</li>
 </ul>

Discover Together

Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components
 <ul>
 <li>Live TV and TV Program Guide Data - US (Operational)</li>
 </ul>

Program Guide Data for Live TV

Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components
 <ul>
 <li>AVOD - US (Operational)</li>
 </ul>

Movies & Shows free streaming

Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components
 <ul>
 <li>Mobile notifications (Operational)</li>
<li>Discover Together - Europe (Operational)</li>
<li>Account-related emails delivery (Sendgrid) (Operational)</li>
<li>Devices Messaging Services (PubSub) (Operational)</li>
<li>mp.plex.tv / ump.plex.tv / mpm.plex.tv (Operational)</li>
<li>Watch Together (Operational)</li>
<li>AVOD - Europe (Operational)</li>
<li>Plex Support Articles (Operational)</li>
<li>AVOD - US (Operational)</li>
<li>metadata.provider.plex.tv - US (Operational)</li>
<li>Forums (Discourse) (Operational)</li>
<li>Plex website (www.plex.tv) (Operational)</li>
<li>Relay service (Operational)</li>
<li>Hosted web app (app.plex.tv) (Operational)</li>
<li>Live TV and TV Program Guide Data - Europe (Operational)</li>
<li>metadata.provider.plex.tv - Europe (Operational)</li>
<li>Live TV and TV Program Guide Data - US (Operational)</li>
<li>Authentication/Login page (Operational)</li>
<li>plex.direct DNS servers (Operational)</li>
<li>Authentication and API server (plex.tv) (Operational)</li>
<li>Discover Together - US (Operational)</li>
<li>meta.plex.tv (Operational)</li>
<li>Smart TV app (Operational)</li>
<li>Content Delivery Network (Cloudflare) (Operational)</li>
<li>Music metadata search (Operational)</li>
<li>Blog comments (Disqus) (Operational)</li>
<li>Subtitles search (Operational)</li>
<li>Remote connectivity tests (Operational)</li>
<li>Payment Processor (Braintree) (Operational)</li>
<li>Chromecast app (Operational)</li>
<li>watch.plex.tv (Operational)</li>
 </ul>

Pubsub service disruption

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>watch.plex.tv (Under maintenance)</li>
 </ul>

Maintenance: Maintenance to backend services serving watch.plex.tv and newer clients

Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!

Is Plex down?

Plex status is UP

Lastest published events

plex.direct name resolution

Outbound connection issue from our prod-us-east-1 kubernetes cluster

Watch-Together - Rooms creation failure

Plex Services, Components and Regions

Recent Plex events

plex.direct name resolution

Outbound connection issue from our prod-us-east-1 kubernetes cluster

Watch-Together - Rooms creation failure

DNS Issues with plex.tv API

plex.direct name resolution issue

Issues with Plex Relay service