May <var data-var='date'>22</var>, <var data-var='time'>11:48</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>11:24</var> CEST Identified - The issue has been identified and a fix is being implemented.

Application down due to hosting provider issues

May <var data-var='date'> 8</var>, <var data-var='time'>13:45</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>12:06</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 8</var>, <var data-var='time'>09:21</var> CEST Identified - The issue has been identified and a fix is being implemented.

Issues with dashboards rendering and data ingestion

Apr <var data-var='date'>28</var>, <var data-var='time'>17:38</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>28</var>, <var data-var='time'>16:11</var> CEST Update - We are continuing to investigate this issue. Apr <var data-var='date'>28</var>, <var data-var='time'>16:11</var> CEST Investigating - We are currently investigating this issue.

Application load time issues

Apr <var data-var='date'> 9</var>, <var data-var='time'>12:53</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:30</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:15</var> CEST Identified - The issue has been identified and a fix is being implemented.

Delay in data ingestion

Mar <var data-var='date'>26</var>, <var data-var='time'>15:52</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>26</var>, <var data-var='time'>15:04</var> CET Investigating - We are currently investigating this issue.

Network issues affecting application availability

Mar <var data-var='date'>25</var>, <var data-var='time'>11:04</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>25</var>, <var data-var='time'>10:40</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>25</var>, <var data-var='time'>09:18</var> CET Identified - Affected integrations: - Accelo - ActiveCampaign - Asana V2 - Calendly - CallTools - CallTrackingMetrics - Capturi - Capsule CRM - Chargebee - Clio - Clockify - Close - CloudTalk - Copper CRM - Creatio - Delighted - Dialfire - Dialpad - Dinero - Dynamics 365 Business Central - Dynamics 365 Sales - EasyProject - EasyTableBooking - Etrack1 - Fenerum Dynamic - Fiken - FlexyBox - Follow Up Boss - Freshworks CRM - GetAccept - GoHighlevel - Google My Business - Gravity Forms - Guesty V2 - Harvest V2 - HubStaff - InfusionSoft - JustCall - Keatech - Kiflo - Klaviyo V2 - Lime CRM - Linear - Mailchimp - OnlinePOS - Outreach - PagerDuty - Pipeliner CRM - Pirate Weather - QuickBooks Online - Rackbeat - Recruit CRM - Recruitee - ReePay - RingCentral - Salesmate - Scoro - Serio Verify V2 - ServicePOS - SharpSpring - Shopify PI V2 - Shopware - Spotify - Startdeliver - SuperOffice - Teamleader - Teamwork - Telavox - Toggl Track - TOPdesk - TrackingTime - Tripletex - Trustpilot - TypeForm - Uniconta - Vitally - weclapp - WooCommerce - Younium - Zendesk Sell - Zoho Books - Zoho Desk - Zoho Projects - Zoho SalesIQ - ZoneSoft - Zoom - Zoom Phone

Subset of integrations are down

Dec <var data-var='date'> 1</var>, <var data-var='time'>09:20</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'> 1</var>, <var data-var='time'>09:09</var> CET Investigating - We are currently investigating this issue.

Issues with logging in

Nov <var data-var='date'>28</var>, <var data-var='time'>14:20</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>28</var>, <var data-var='time'>11:06</var> CET Identified - The issue has been identified and a fix is being implemented.

Increased amount of 502 errors

Nov <var data-var='date'>28</var>, <var data-var='time'>14:03</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>28</var>, <var data-var='time'>11:46</var> CET Identified - The issue has been identified and a fix is being implemented.

Delay in data processing

Nov <var data-var='date'>26</var>, <var data-var='time'>19:03</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>26</var>, <var data-var='time'>18:38</var> CET Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>26</var>, <var data-var='time'>18:31</var> CET Identified - We're expriencing connectivity issues caused by our hosting provider which cause delays in data processing.

Delays in data processing

Nov <var data-var='date'>26</var>, <var data-var='time'>14:19</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>26</var>, <var data-var='time'>13:45</var> CET Identified - We're observing connectivity issues across entire platform that are affecting response times and cause delays in data processing.

Delays across the platform

Nov <var data-var='date'>26</var>, <var data-var='time'>10:21</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>26</var>, <var data-var='time'>09:19</var> CET Investigating - We're seeing an increased amount of 502 errors across the platform, we're investigating the issue

Nov <var data-var='date'> 5</var>, <var data-var='time'>16:18</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'> 5</var>, <var data-var='time'>16:16</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'> 5</var>, <var data-var='time'>16:10</var> CET Identified - We're seeing a large amount of 500 errors across the platform, we identified the reason and the fix is on the way

Increased error rate

Oct <var data-var='date'>29</var>, <var data-var='time'>14:44</var> CET Resolved - Data imports have fully caught up, everything is operating normally. We apologize for the inconvenience caused. Oct <var data-var='date'>29</var>, <var data-var='time'>14:27</var> CET Update - Data imports are progressing normally, and we expect to be fully caught up with the delay within the next 15 minutes. Oct <var data-var='date'>29</var>, <var data-var='time'>12:55</var> CET Monitoring - We’ve implemented a workaround for the external hosting issue, and data imports are now resuming. We’re currently processing the backlog to catch up with the delay. Oct <var data-var='date'>29</var>, <var data-var='time'>10:05</var> CET Identified - We’re still awaiting recovery of the external hosting component causing interruptions to integration data imports. In parallel, we’re investigating alternative ways to resolve or work around the issue. Oct <var data-var='date'>28</var>, <var data-var='time'>16:00</var> CET Monitoring - We're experiencing interruption of integration data imports due to external hosting component failure. We're awaiting the component to recover.

Issue with integration data imports

Oct <var data-var='date'>12</var>, <var data-var='time'>20:00</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>12</var>, <var data-var='time'>17:00</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>12</var>, <var data-var='time'>11:00</var> CEST Identified - Subset of integrations (notably Close, Quickbooks, Asana, Shopify and others) are not importing data at the moment.

Subset of integrations not importing data

Oct <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> CEST Resolved - The incident has been resolved.

Data imports for some integrations delayed

Sep <var data-var='date'>23</var>, <var data-var='time'>12:57</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>23</var>, <var data-var='time'>11:56</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>23</var>, <var data-var='time'>11:44</var> CEST Investigating - We're currently experiencing increased error rate, we're investigating this issue

Aug <var data-var='date'>19</var>, <var data-var='time'>16:01</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>15:07</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>19</var>, <var data-var='time'>11:53</var> CEST Investigating - Yesterday, we observed an increased amount of 502 errors on dashboards, which returned while rendering widgets. We deployed a fix yesterday evening, and the situation stabilized. However, today we are once again seeing rendering errors on widgets. Thank you for your patience while we are actively working on solving the issue

Issues with rendering widgets

Aug <var data-var='date'>18</var>, <var data-var='time'>20:09</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>18</var>, <var data-var='time'>13:51</var> CEST Investigating - We're currently experiencing issues with widgets rendering.

Aug <var data-var='date'>11</var>, <var data-var='time'>14:52</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>11</var>, <var data-var='time'>14:40</var> CEST Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>11</var>, <var data-var='time'>14:19</var> CEST Investigating - We're currently investigating issues with data imports.

Issues with importing data

Aug <var data-var='date'> 4</var>, <var data-var='time'>11:58</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>11:47</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 4</var>, <var data-var='time'>10:54</var> CEST Investigating - We are currently investigating issues with Plecto APIs being unavailable.

Issues with Plecto API

Jul <var data-var='date'> 2</var>, <var data-var='time'>13:32</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>09:37</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 1</var>, <var data-var='time'>14:40</var> CEST Investigating - We are investigating ongoing issues affecting: * MS SQL data source imports * Timeouts on MySQL data imports Our team is actively working to resolve these remaining issues, and we will provide further updates as soon as possible. Thank you for your patience. Plecto Team

Ongoing Issues with Database Imports

Jul <var data-var='date'> 1</var>, <var data-var='time'>14:38</var> CEST Resolved - Our recent cloud migration has been completed successfully. Since the migration, we experienced issues with Dynamic Integrations timing out during import operations. This has now been resolved, and dynamic integrations are working as expected. Thank you for your patience. Plecto Team

[Resolved] Delays on Dynamic Integrations

Jun <var data-var='date'>30</var>, <var data-var='time'>22:16</var> CEST Resolved - The incident has been resolved and are actively processing data again. Data can still be a bit delayed, but should catch up within the next hour. We sincerely apologize for the inconvenience and appreciate your patience Jun <var data-var='date'>30</var>, <var data-var='time'>19:16</var> CEST Identified - We have identified the issue and are currently working on a fix. Jun <var data-var='date'>30</var>, <var data-var='time'>16:50</var> CEST Investigating - We are currently investigating this issue.

Issues with importing data and rendering widgets

Jun <var data-var='date'>30</var>, <var data-var='time'>07:47</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>07:47</var> CEST Update - The service window has concluded and the migration was a success. Jun <var data-var='date'>28</var>, <var data-var='time'>18:54</var> CEST Update - The migration has now been conducted successfully. Which mean the full downtime is over. All data is flowing and has no delay. The service window is still ongoing as we will monitor the infrastructure closely and make sure that everything is running as expected. Jun <var data-var='date'>28</var>, <var data-var='time'>16:32</var> CEST Update - We are still verifying the last parts of the migration. That is why we need to extend the full downtime period for now. Further information will be communicated at 18:00 CEST Jun <var data-var='date'>28</var>, <var data-var='time'>14:50</var> CEST Update - Most areas have been verified, but some areas need further testing to make sure that everything is living up to the quality that we expect. That is why we need to extend the full downtime period for now. Further information will be communicated at 16:30 CEST Jun <var data-var='date'>28</var>, <var data-var='time'>11:50</var> CEST Verifying - We have finished synchronizing the environments and will now start the verification phase. Jun <var data-var='date'>28</var>, <var data-var='time'>06:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>23</var>, <var data-var='time'>11:31</var> CEST Scheduled - We will be migrating our systems to a new hosting provider (Scaleway, France) during the following service window: 🗓 Start: Saturday, June 28 at 06:00 CEST 🛠 End: Sunday, June 29 at 20:00 CEST ⛔️ Full Downtime: June 28, 07:00–15:00 CEST Impact: * Full platform outage during downtime window. * Intermittent service disruptions may occur during the rest of the maintenance window. * Data changes in your source systems during downtime will be safely imported once the system is back online. * Some background jobs (e.g., data loads, reports, webhooks) may experience delays until post-migration validation is complete. Action Required (if applicable): If you whitelist our IPs, please update your firewall rules to include our new IP: 51.159.130.44 🔍 We’ll post updates here throughout the process. 📩 For urgent support: support@plecto.com Thank you for your understanding and support as we complete this important upgrade.

Is Plecto down?

Plecto status is UP

Lastest published events

Application down due to hosting provider issues

Issues with dashboards rendering and data ingestion

Application load time issues

Plecto Services, Components and Regions

Recent Plecto events

Application down due to hosting provider issues

Issues with dashboards rendering and data ingestion

Application load time issues

Delay in data ingestion

Network issues affecting application availability

Subset of integrations are down

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Is Plecto down?

Plecto status is UP

Lastest published events

Application down due to hosting provider issues

Issues with dashboards rendering and data ingestion

Application load time issues

Plecto Services, Components and Regions

Recent Plecto events

Application down due to hosting provider issues

Issues with dashboards rendering and data ingestion

Application load time issues

Delay in data ingestion

Network issues affecting application availability

Subset of integrations are down

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!