Jul <var data-var='date'> 2</var>, <var data-var='time'>13:05</var> PDT Resolved - The incident is now resolved Jul <var data-var='date'> 2</var>, <var data-var='time'>12:32</var> PDT Identified - We have identified an issue affecting in-game currency transfers. Transfer operations may be delayed while we implement a mitigation.

Economy V2 - Transfer operations delayed

Jun <var data-var='date'>23</var>, <var data-var='time'>19:52</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>19:08</var> PDT Monitoring - We have completed re-routing traffic from the affected compute cluster, and API latencies are returning to normal. Jun <var data-var='date'>23</var>, <var data-var='time'>18:52</var> PDT Identified - We have identified an issue causing increased API latency in one of the compute clusters and are re-routing traffic to mitigate the issue. Jun <var data-var='date'>23</var>, <var data-var='time'>18:02</var> PDT Investigating - We are currently investigating elevated latencies affecting a portion of API requests, across all APIs.

Elevated API latency

Jun <var data-var='date'>19</var>, <var data-var='time'>09:12</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>31</var>, <var data-var='time'>07:31</var> PDT Monitoring - A fix has been deployed and we're monitoring the status. May <var data-var='date'>30</var>, <var data-var='time'>13:33</var> PDT Investigating - All PlayFab events are currently delayed and the team is investigating

Event delays

Jun <var data-var='date'>16</var>, <var data-var='time'>13:14</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>15</var>, <var data-var='time'>14:17</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>12</var>, <var data-var='time'>13:51</var> PDT Investigating - Player deletion requests are experiencing processing delays. All requests remain queued and will be processed. We are actively working on improving throughput to reduce the backlog.

MasterPlayerAccountDeletion Processing Degradation

Jun <var data-var='date'>11</var>, <var data-var='time'>11:33</var> PDT Resolved - This incident is now resolved. All players should have up-to-date transaction history. May <var data-var='date'>14</var>, <var data-var='time'>09:13</var> PDT Identified - A subset of players (~1.5%) may experience delays in their transaction history. We have identified the issue and are actively working on remediation.

Economy V2 - Transaction history delayed for a subset of players

Jun <var data-var='date'> 8</var>, <var data-var='time'>08:30</var> PDT Resolved - Some APIs temporarily received HTTP 429 errors.

Partial Outage of APIs Due to Throttling Errors

May <var data-var='date'>29</var>, <var data-var='time'>16:34</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>29</var>, <var data-var='time'>10:16</var> PDT Monitoring - Services have recovered, we're monitoring for regressions. May <var data-var='date'>28</var>, <var data-var='time'>23:11</var> PDT Identified - The cause of the outage has been identified, PlayFab engineers are engaged. May <var data-var='date'>28</var>, <var data-var='time'>22:24</var> PDT Investigating - We are currently investigating widespread impact to multiple features.

Multiple APIs degraded

May <var data-var='date'>19</var>, <var data-var='time'>20:16</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>18:05</var> PDT Monitoring - An issue has been fixed that was causing ingestion delays for event data to the Data Explorer features in Game Manager. Approximately 25% of titles may have been impacted with up to a 40 minute delay. The issue has been addressed and we are monitoring the ingestion delay recovery.

Delayed event ingestion for Data Explorer basic and advanced.

May <var data-var='date'> 6</var>, <var data-var='time'>12:47</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>12:22</var> PDT Investigating - We are currently experiencing increased Timeouts and Operation Canceled errors for our Group APIs.

Ongoing degradation of Group APIs

Apr <var data-var='date'>30</var>, <var data-var='time'>13:15</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>12:30</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>30</var>, <var data-var='time'>10:41</var> PDT Update - We are continuing to investigate this issue. Apr <var data-var='date'>29</var>, <var data-var='time'>10:00</var> PDT Investigating - We are investigating an increased 502 and 504s error rates across all APIs beginning 10:00 AM pacific, Wednesday April 29.

Increased 504 error rate across various APIs

Apr <var data-var='date'> 7</var>, <var data-var='time'>14:00</var> PDT Resolved - We observed an increase in error rates for Groups APIs between ~2 pm pacific through ~7 pm pacific on Tuesday April 7 (aka 21:00 UTC April 7 - 02:00 UTC April 8). The initial root cause of this incident was a configuration change.

Increased Error Rates for Groups APIs

Mar <var data-var='date'>24</var>, <var data-var='time'>15:30</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'>24</var>, <var data-var='time'>13:05</var> PDT Monitoring - A change to API request routing has caused a temporary increase in API latency and connection errors. We have deployed a change to mitigate the impact, and we are observing a return to normal latencies.

Elevated API latency and connection failures

Mar <var data-var='date'>18</var>, <var data-var='time'>11:47</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'>18</var>, <var data-var='time'>11:47</var> PDT Update - We are continuing to monitor for any further issues. Mar <var data-var='date'>18</var>, <var data-var='time'>11:24</var> PDT Monitoring - The issue has been identified and a fix was deployed. Mar <var data-var='date'>18</var>, <var data-var='time'>11:02</var> PDT Investigating - We are currently investigating an increased error rate in Economy apis impacting multiple titles.

Elevated Economy Api Error rate

Mar <var data-var='date'> 4</var>, <var data-var='time'>16:00</var> PST Resolved - Some custom events sent through PlayFab WriteTelemetryEvents API were dropped between 03-03-2026 19:05 UTC to 03-05-2026 00:19 UTC. Our engineers have rolled out a fix, but unfortunately the custom events that were dropped during that window cannot be recovered.

Telemetry Events - Custom events sent through WriteTelemetryEvents API were dropped from 3/3 19:05 - 3/5 00:19 UTC

Feb <var data-var='date'>17</var>, <var data-var='time'>09:00</var> PST Resolved - We observed a spike in errors affecting all Client/LoginWith[Platform] APIs. This was caused by a production deployment that was reverted.

Drop in availability for Client/LoginWith[Platform] APIs

Feb <var data-var='date'>13</var>, <var data-var='time'>11:47</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'>12</var>, <var data-var='time'>12:11</var> PST Investigating - Short term solution is to sign out of GameManager and sign in again. We are currently investigating the root cause and working on a fix.

Failure When Creating New Titles In GameManager

Feb <var data-var='date'> 9</var>, <var data-var='time'>13:27</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'> 9</var>, <var data-var='time'>13:26</var> PST Investigating - This incident has been mitigated.

Delay in processing catalog updates for marketplace offers

Feb <var data-var='date'> 6</var>, <var data-var='time'>15:45</var> PST Resolved - Delays have been resolved. Data is up-to-date. Feb <var data-var='date'> 6</var>, <var data-var='time'>15:22</var> PST Investigating - We are currently experiencing delayed processing of catalog ratings. No data has been lost and engineers are working to resolve this as soon as possible.

Catalog Ratings Processing Delay

Feb <var data-var='date'> 5</var>, <var data-var='time'>14:24</var> PST Resolved - InvalidRequest errors have subsided. Feb <var data-var='date'> 5</var>, <var data-var='time'>14:14</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 5</var>, <var data-var='time'>13:05</var> PST Update - We are continuing to investigate this issue. Feb <var data-var='date'> 5</var>, <var data-var='time'>12:53</var> PST Investigating - We are investigating an issue with PurchaseInventoryItem. Error responses take the form of InvalidRequest errors beginning at 18:20 UTC.

PurchaseInventoryItem api failures

Feb <var data-var='date'> 3</var>, <var data-var='time'>02:00</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'> 2</var>, <var data-var='time'>16:25</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 2</var>, <var data-var='time'>10:30</var> PST Identified - Customers may face delays in scaling up Multiplayer Game Servers across multiple regions

Delay in scale-up operations for Multiplayer Game Servers

Jan <var data-var='date'>28</var>, <var data-var='time'>20:06</var> PST Resolved - A fix was deployed, the delays have caught up and bans should be current now. Jan <var data-var='date'>28</var>, <var data-var='time'>14:35</var> PST Investigating - We are currently investigating an issue with Ban updates causing a delay in our processing and updates to Bans that have changed in the last few day across some titles. This is currently impacting and causing inconsistencies: - Across the following APIs: Admin/UpdateBans, Admin/RevokeBans, Admin/RevokeAllBansForUser, Server/UpdateBans, Server/RevokeBans, Server/RevokeAllBansForUser - Modifying bans via the player bans management page in the developer portal

Delay in Ban Updates

Jan <var data-var='date'>20</var>, <var data-var='time'>13:14</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>18</var>, <var data-var='time'>20:31</var> PST Monitoring - A fix has been implemented for experiments created before January 13th, we will continue to validate and monitor health. Jan <var data-var='date'>16</var>, <var data-var='time'>16:37</var> PST Update - A mitigation is being implemented for experiments created before Jan 13th to display updated scorecard data in PlayFab. Jan <var data-var='date'>13</var>, <var data-var='time'>15:55</var> PST Identified - We have identified an issue and are working on fixing an issue with delayed scorecard generation for existing PlayFab experiments. Experiments created on or after Jan 13th are working as expected.

Experimentation scorecard generation delayed

Jan <var data-var='date'>19</var>, <var data-var='time'>01:45</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>18</var>, <var data-var='time'>23:00</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>18</var>, <var data-var='time'>18:15</var> PST Investigating - Billing Summary daily bill estimates may not contain the most recent day's estimate. We are currently investigating this issue, and expect to populate all daily billing estimates in the summary when the issue is resolved

Billing Summary - Most recent daily bill estimate may be slow to populate

Jan <var data-var='date'>13</var>, <var data-var='time'>19:18</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>13</var>, <var data-var='time'>11:15</var> PST Monitoring - A fix has been implemented and we are monitoring the results.

A subset of customers saw excessive throttling when calling the Matchmaking Service

Dec <var data-var='date'>23</var>, <var data-var='time'>11:41</var> PST Resolved - Due to a misconfiguration, the PlayFab service was under-reporting operational data such as API volume by approximately 30%, which resulted in lower usage reported on the dashboards for the Title Overview page. There was no impact on data used for Daily Totals Reports. The issue has since been mitigated (the issue began on December 5 and was resolved on December 22).

Is PlayFab down?

PlayFab status is UP

Lastest published events

Economy V2 - Transfer operations delayed

Elevated API latency

Event delays

PlayFab Services, Components and Regions

Recent PlayFab events

Economy V2 - Transfer operations delayed

Elevated API latency

Event delays

MasterPlayerAccountDeletion Processing Degradation

Economy V2 - Transaction history delayed for a subset of players

Partial Outage of APIs Due to Throttling Errors

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Is PlayFab down?

PlayFab status is UP

Lastest published events

Economy V2 - Transfer operations delayed

Elevated API latency

Event delays

PlayFab Services, Components and Regions

Recent PlayFab events

Economy V2 - Transfer operations delayed

Elevated API latency

Event delays

MasterPlayerAccountDeletion Processing Degradation

Economy V2 - Transaction history delayed for a subset of players

Partial Outage of APIs Due to Throttling Errors

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!