Apr <var data-var='date'> 1</var>, <var data-var='time'>21:07</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>20:30</var> UTC Monitoring - We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.

Increased Transactions webhook latency

Apr <var data-var='date'> 1</var>, <var data-var='time'>14:27</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>06:21</var> UTC Monitoring - We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.Apr <var data-var='date'> 1</var>, <var data-var='time'>05:07</var> UTC Investigating - We are currently experiencing delays in our Transaction updates. We are actively investigating and working to mitigate this issue.

Transaction Updates Delayed

Apr <var data-var='date'> 1</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 1</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>24</var>, <var data-var='time'>00:54</var> UTC Scheduled - Plaid is planning maintenance from 3:00–6:00 UTC on 1st April 2026. During this window, we expect up to 10 minutes of cumulative downtime. This may impact Transactions, Investments, Liabilities ,Assets (Asset Reports and Assets Refresh), Consumer Report (Plaid Check / CRA), Base Report and Signal Transaction Scores.

Scheduled maintenance

Mar <var data-var='date'>31</var>, <var data-var='time'>20:33</var> UTC Resolved - The issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.Mar <var data-var='date'>31</var>, <var data-var='time'>19:01</var> UTC Monitoring - We experienced elevated error rates for API calls related to the /user/* endpoints. We are actively investigating and working to mitigate this issue.

Elevated API errors

Mar <var data-var='date'>30</var>, <var data-var='time'>17:19</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>30</var>, <var data-var='time'>15:16</var> UTC Investigating - Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Service Disruption Impacting Wells Fargo connections

Mar <var data-var='date'>27</var>, <var data-var='time'>21:26</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>27</var>, <var data-var='time'>17:19</var> UTC Monitoring - The issue has been mitigated. We are closely monitoring our systems as we recover.Mar <var data-var='date'>27</var>, <var data-var='time'>17:06</var> UTC Investigating - We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

Elevated dashboard error rates

Mar <var data-var='date'>26</var>, <var data-var='time'>16:32</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>26</var>, <var data-var='time'>16:03</var> UTC Monitoring - The issue has been mitigated. We are closely monitoring our systems as we recover.Mar <var data-var='date'>26</var>, <var data-var='time'>15:53</var> UTC Investigating - We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

Mar <var data-var='date'>19</var>, <var data-var='time'>15:32</var> UTC Resolved - Identity Verification experienced downtime today from ~7:33-7:55am PT. This applies to IDV sessions. This incident has been resolved.

IDV Downtime

Mar <var data-var='date'>13</var>, <var data-var='time'>17:37</var> UTC Resolved - The issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.Mar <var data-var='date'>13</var>, <var data-var='time'>16:28</var> UTC Investigating - We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.

Service Disruption Impacting Fidelity and Fidelity NetBenefit connections

Mar <var data-var='date'> 9</var>, <var data-var='time'>23:14</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 9</var>, <var data-var='time'>21:44</var> UTC Investigating - We experienced elevated error rates for API calls and item adds on Monday, March 09, 2026 from 21:25 UTC - 21:30 UTC. This issue has been mitigated. We are closely monitoring our systems as we recover.

API downtime

Mar <var data-var='date'> 6</var>, <var data-var='time'>19:12</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 6</var>, <var data-var='time'>15:54</var> UTC Investigating - Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Mar <var data-var='date'> 4</var>, <var data-var='time'>04:11</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 3</var>, <var data-var='time'>23:15</var> UTC Monitoring - FedACH continues to report delays in ACH file delivery and settlement. This may result in ACH Transfer delays. We are continuing to monitor the situation to limit client impact.

Transfer API degradation

Mar <var data-var='date'> 3</var>, <var data-var='time'>22:55</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 3</var>, <var data-var='time'>20:14</var> UTC Update - Same day Transfers scheduled in the first window today experienced a delay due to a FedACH outage. These Transfers have now all posted and should settle in the second same day window (around 5pm ET).Mar <var data-var='date'> 3</var>, <var data-var='time'>19:41</var> UTC Investigating - Transfer is experiencing delays impacting payment processing. This applies to Same-Day ACH and Standard ACH. Transfer creation requests will be accepted as usual via /transfer/create, but processing these payments is temporarily delayed. We are actively monitoring and will update this incident as it is resolved.

Feb <var data-var='date'>24</var>, <var data-var='time'>03:14</var> UTC Resolved - We think the impact from the issue is over.Feb <var data-var='date'>24</var>, <var data-var='time'>02:54</var> UTC Investigating - Instant Payment Transfer rails are temporarily delayed. This applies to Instant Payouts (RTP and FedNow) and RfP (Request for Payments). ACH Transfers are unaffected for now. We are actively monitoring and will update this incident as it is resolved.

Instant Payment Transfer Rails Unavailable And Delayed ACH Processing

Feb <var data-var='date'>11</var>, <var data-var='time'>13:40</var> UTC Resolved - This incident has been resolvedFeb <var data-var='date'>11</var>, <var data-var='time'>12:47</var> UTC Monitoring - Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Service Disruption Impacting Chase connections

Feb <var data-var='date'>10</var>, <var data-var='time'>19:00</var> UTC Resolved - Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Service Disruption Impact Chase Customers

Feb <var data-var='date'> 5</var>, <var data-var='time'>21:54</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'> 5</var>, <var data-var='time'>20:54</var> UTC Investigating - We are experiencing degraded performance with Link, with around 5-10% of users experiencing this issue. We are actively investigating and working to mitigate this issue.

Link performance degradation

Jan <var data-var='date'>30</var>, <var data-var='time'>16:34</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>30</var>, <var data-var='time'>16:32</var> UTC Monitoring - The issue has been mitigated. We are closely monitoring our systems as we recover.Jan <var data-var='date'>30</var>, <var data-var='time'>16:17</var> UTC Investigating - We are experiencing elevated error rates on the Monitor section of the Plaid Dashboard. We are actively investigating the issue.

Jan <var data-var='date'>30</var>, <var data-var='time'>07:04</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>30</var>, <var data-var='time'>06:31</var> UTC Identified - Citibank is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Citibank has resolved the issue.

Service Disruption Impacting Citibank connections

Jan <var data-var='date'>26</var>, <var data-var='time'>19:30</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>26</var>, <var data-var='time'>19:29</var> UTC Investigating - Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Jan <var data-var='date'>15</var>, <var data-var='time'>21:26</var> UTC Resolved - Instant payment processing is now fully recovered.Jan <var data-var='date'>15</var>, <var data-var='time'>21:11</var> UTC Monitoring - A fix has been deployed. Instant payment processing is now resumed. We are continuing monitoring the results.Jan <var data-var='date'>15</var>, <var data-var='time'>19:48</var> UTC Identified - Instant payments are still being processed and settled. But there is delay in marking transfers as settled and generating transfer events. We have identified the issue and are working on the fix.Jan <var data-var='date'>15</var>, <var data-var='time'>19:22</var> UTC Investigating - Instant Payment Transfer rails are currently experiencing settlement delay. This does not affect ACH transfers. Instant transfer creation requests will be accepted as usual via /transfer/create, but processing these payments might be delayed. We are actively working on identifying the issue and will provide an update shortly.

Instant Payment Transfer Rails Delay

Jan <var data-var='date'>11</var>, <var data-var='time'>10:51</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>11</var>, <var data-var='time'>09:58</var> UTC Investigating - Instant Payment Transfer rails are temporarily unavailable. This applies to Instant Payouts (RTP and FedNow) and RfP (Request for Payments). ACH Transfer creation requests will be accepted as usual via /transfer/create, but processing these payments might be delayed. We are actively monitoring and will update this incident as it is resolved. We will provide an update if any ACH settlement windows are missed. Once the incident is resolved, you may retry failed requests using identical idempotency keys.

Dec <var data-var='date'>12</var>, <var data-var='time'>19:18</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>12</var>, <var data-var='time'>06:28</var> UTC Investigating - Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Dec <var data-var='date'>11</var>, <var data-var='time'>18:06</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>11</var>, <var data-var='time'>17:30</var> UTC Monitoring - The Identity Verification dashboard has been restored. We are closely monitoring our systems as we recover.Dec <var data-var='date'>11</var>, <var data-var='time'>17:16</var> UTC Identified - We have identified the likely issue and are rolling out a fix.Dec <var data-var='date'>11</var>, <var data-var='time'>16:56</var> UTC Investigating - The Identity Verification dashboard is experiencing downtime. We are investigating.

IDV Dashboard Downtime

Dec <var data-var='date'>11</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>11</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>10</var>, <var data-var='time'>17:24</var> UTC Scheduled - Wells Fargo is planning maintenance from 04:00-10:00 UTC on 11, December. During this window, we expect up to 360 minutes of downtime for all traffic.

Is Plaid down?

Plaid status is UP

Lastest published events

Increased Transactions webhook latency

Transaction Updates Delayed

Scheduled maintenance

Plaid Services, Components and Regions

Recent Plaid events

Increased Transactions webhook latency

Transaction Updates Delayed

Scheduled maintenance

Elevated API errors

Service Disruption Impacting Wells Fargo connections

Elevated dashboard error rates

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Is Plaid down?

Plaid status is UP

Lastest published events

Increased Transactions webhook latency

Transaction Updates Delayed

Scheduled maintenance

Plaid Services, Components and Regions

Recent Plaid events

Increased Transactions webhook latency

Transaction Updates Delayed

Scheduled maintenance

Elevated API errors

Service Disruption Impacting Wells Fargo connections

Elevated dashboard error rates

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!