Status: Scheduled A new Release Candidate 3 for 13.1 will be applied to all non-production environments (currently using 13.1) on 15 Apr 2026 at 5:00pm EST.

There will be no downtime associated with the release of this update.

This release candidate contains fixes to issues identified following the previous release candidate. Release notes with more details will be available through the Customer Portal, online help.

Please note that the production release date has been pushed to 13 May 2026 to allow for additional validation.

Additional notifications will be sent regarding these updates as more information is available.

Who do I contact if I have questions? 

If you require additional information, please contact your CSM or Support. Support can be reached through our Customer Portal (http://support.emplifi.io/ ), by phone (+1-614-508-6150), or call toll-free using any of the following in country numbers: 

USA/Canada – +1 855-508-6150 

Germany – +49 800 1830448 

France - +33 800 91 16 42 

UK - +44 800 029 3282 

Thanks Affected components
 <ul>
 <li>Agent (Under maintenance)</li>
 </ul>

Maintenance: Scheduled Maintenance on Emplifi Agent

Status: Resolved The incident involving Instagram publishing has now been restored, and posts are once again being published successfully.

We apologize for any inconvenience this may have caused. Affected components
 <ul>
 <li>Publisher (Operational)</li>
 </ul>

Degraded Performance on Emplifi Publisher

Status: Complete Maintenance is complete. 
As a reminder, please clear your cache and cookies for the update to take effect. 
If you require additional help, Support can be reached through our Customer Portal (https://support.emplifi.io/), by phone (+1-614-508-6150), or call toll-free using any of the following in country numbers: USA/Canada – +1 855-508-6150 Germany – +49 800 1830448 France - +33 800 91 16 42 UK - +44 800 029 3282 Affected components
 <ul>
 <li>Agent (Operational)</li>
 </ul>

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Bot (Under maintenance)</li>
 </ul>

Maintenance: Scheduled Maintenance on Emplifi Bot

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Knowledge (Under maintenance)</li>
 </ul>

Maintenance: Scheduled Maintenance on Emplifi Knowledge

Status: Resolved The incident involving Emplifi UGC Digital Display has been resolved.

All performance metrics are back to normal.

We apologize for any inconvenience this may have caused. Affected components
 <ul>
 <li>UGC (Operational)</li>
 </ul>

Degraded Performance on Emplifi UGC Digital Display

Status: Resolved The issue affecting TT video publishing stopped occurring at 06:00 CET.

We have not yet received a formal response or root cause analysis from TikTok. We will continue to monitor the situation closely for any signs of recurrence.

We apologize for any inconvenience caused. Affected components
 <ul>
 <li>Publisher (Operational)</li>
 </ul>

Third Party - TikTok Publishing failures

Status: Resolved The issue affecting video publishing stopped occurring at 03:00 CET.

We have not yet received a formal response or root cause analysis from META. We will continue to monitor the situation closely for any signs of recurrence.

We apologize for any inconvenience caused. Affected components
 <ul>
 <li>Publisher (Operational)</li>
 </ul>

META Publishing Errors

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>UGC (Under maintenance)</li>
 </ul>

Maintenance: Scheduled Maintenance on Emplifi UGC

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>VoC (Under maintenance)</li>
 </ul>

Maintenance: Scheduled Maintenance on Emplifi VoC

Status: Resolved We’re pleased to confirm that the issues affecting Instagram Reels and Stories have been resolved. Video publishing and scheduling are now fully operational. Thank you for your patience while we worked with Meta to get things back on track. Affected components
 <ul>
 <li>Publisher (Operational)</li>
 </ul>

Degraded Performance on Emplifi [Publisher]

Status: Complete Scheduled maintenance affecting Emplifi Bot is complete. Affected components
 <ul>
 <li>Bot (Operational)</li>
 </ul>

Is Pixlee down?

Pixlee status is UP

Lastest published events

Maintenance: Scheduled Maintenance on Emplifi Agent

Degraded Performance on Emplifi Publisher

Maintenance: Scheduled Maintenance on Emplifi Agent

Pixlee Services, Components and Regions

Recent Pixlee events

Maintenance: Scheduled Maintenance on Emplifi Agent

Degraded Performance on Emplifi Publisher

Maintenance: Scheduled Maintenance on Emplifi Agent

Maintenance: Scheduled Maintenance on Emplifi Bot

Maintenance: Scheduled Maintenance on Emplifi Knowledge

Maintenance: Scheduled Maintenance on Emplifi Knowledge

Get your FREE account now,
5 monitors included!

Is Pixlee down?

Pixlee status is UP

Lastest published events

Maintenance: Scheduled Maintenance on Emplifi Agent

Degraded Performance on Emplifi Publisher

Maintenance: Scheduled Maintenance on Emplifi Agent

Pixlee Services, Components and Regions

Recent Pixlee events

Maintenance: Scheduled Maintenance on Emplifi Agent

Degraded Performance on Emplifi Publisher

Maintenance: Scheduled Maintenance on Emplifi Agent

Maintenance: Scheduled Maintenance on Emplifi Bot

Maintenance: Scheduled Maintenance on Emplifi Knowledge

Maintenance: Scheduled Maintenance on Emplifi Knowledge

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!