THIS IS A SCHEDULED EVENT Oct <var data-var='date'>14</var>, <var data-var='time'>21:00</var> EDT &nbsp;-&nbsp; Oct <var data-var='date'>15</var>, <var data-var='time'>01:00</var> EDT Oct <var data-var='date'> 1</var>, <var data-var='time'>10:10</var> EDT Scheduled - As part of ongoing effort to strengthen USPS API infrastructure, USPS will be performing system maintenance for USPS APIs in PRODUCTION environment on Wednesday, October 14, 2026, 9:00 PM EST for 4 hours. Description: The impacted systems will be done in a rolling fashion and not all at once. The service disruption duration should only be for several minutes. Start Time: Wednesday, October 14, 2026, 9:00 PM ET End Time: Thursday, October 15, 2026, 01:00 AM ET If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com

USPS APIs Maintenance - October 14, 2026

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>8</var>, <var data-var='time'>20:00</var> EDT &nbsp;-&nbsp; Oct <var data-var='date'>9</var>, <var data-var='time'>00:00</var> EDT Oct <var data-var='date'> 5</var>, <var data-var='time'>09:02</var> EDT Scheduled - As part of ongoing USPS infrastructure maintenance, USPS will be performing scheduled maintenance on USPS API services on Thursday, October 8, 2026. Description: The maintenance activities will be performed in a rolling fashion and not all systems will be impacted simultaneously. Any service disruptions are expected to be brief and intermittent. Start Time: Thursday, October 8, 2026, 08:00 PM ET End Time: Friday, October 9, 2026, 12:00 AM ET Please be aware that during the maintenance window, you may encounter occasional brief interruptions or intermittent errors when using USPS-related services. However, all systems are expected to remain operational, and no significant issues are anticipated. If you experience any issues during the maintenance window, please retry your request after a short interval. If issues persist, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

USPS APIs Maintenance - October 8, 2026

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>7</var>, <var data-var='time'>20:00</var> EDT &nbsp;-&nbsp; Oct <var data-var='date'>8</var>, <var data-var='time'>01:00</var> EDT Oct <var data-var='date'> 5</var>, <var data-var='time'>09:00</var> EDT Scheduled - As part of ongoing USPS infrastructure maintenance, USPS will be performing scheduled maintenance on USPS API services on Wednesday, October 7, 2026. Description: The maintenance activities will be performed in a rolling fashion and not all systems will be impacted simultaneously. Any service disruptions are expected to be brief and intermittent. Start Time: Wednesday, October 7, 2026, 08:00 PM ET End Time: Thursday, October 8, 2026, 01:00 AM ET Please be aware that during the maintenance window, you may encounter occasional brief interruptions or intermittent errors when using USPS-related services. However, all systems are expected to remain operational, and no significant issues are anticipated. If you experience any issues during the maintenance window, please retry your request after a short interval. If issues persist, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

USPS APIs Maintenance - October 7, 2026

Oct <var data-var='date'> 6</var>, <var data-var='time'>14:19</var> EDT Resolved - The issue has been resolved and all services are back to normal. Oct <var data-var='date'> 6</var>, <var data-var='time'>14:13</var> EDT Investigating - There is no ongoing issue with Pitney Bowes systems. Teams are actively working and we will update as we make progress.

Intermittent Failures Being Observed for payment services

Oct <var data-var='date'> 6</var>, <var data-var='time'>13:16</var> EDT Resolved - Royal Mail have resolved the issue and all services are functional now. Oct <var data-var='date'> 6</var>, <var data-var='time'>12:26</var> EDT Investigating - Failures are being observed for Royal Mail carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.

Royal Mail Service Disruption Observed for RateShipment.

Oct <var data-var='date'> 4</var>, <var data-var='time'>10:00</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 4</var>, <var data-var='time'>06:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 2</var>, <var data-var='time'>21:34</var> EDT Scheduled - As part of ongoing USPS infrastructure maintenance, USPS will be performing scheduled maintenance on USPS API services on Sunday, October 4, 2026. Description: The maintenance activities will be performed in a rolling fashion and not all systems will be impacted simultaneously. Any service disruptions are expected to be brief and intermittent. Start Time: Sunday, October 4, 2026, 6:00 AM ET End Time: Sunday, October 4, 2026, 10:00 AM ET Please be aware that during the maintenance window, you may encounter occasional brief interruptions or intermittent errors when using USPS-related services. However, all systems are expected to remain operational, and no significant issues are anticipated. If you experience any issues during the maintenance window, please retry your request after a short interval. If issues persist, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

USPS APIs Maintenance - October 4, 2026

Oct <var data-var='date'> 2</var>, <var data-var='time'>21:59</var> EDT Resolved - Canada Post have resolved the issue and all services are functional now. Oct <var data-var='date'> 2</var>, <var data-var='time'>21:23</var> EDT Investigating - Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Canada Post Service Disruption Observed for RateShipment.

Sep <var data-var='date'>29</var>, <var data-var='time'>20:38</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Sep <var data-var='date'>29</var>, <var data-var='time'>19:24</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.

Sep <var data-var='date'>27</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>26</var>, <var data-var='time'>21:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>22</var>, <var data-var='time'>10:14</var> EDT Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services PRODUCTION environment on Saturday, 2026-09-26 , 09:00 PM ET for 7 hours. Description: We will be making modifications to the Expedited Delivery Services PRODUCTION environment which will improve overall performance and stability. Start date/Time : 2026-09-26 09:00 PM ET End date/ Time: 2026-09-27 04:00 AM ET Please be aware that during the maintenance window, you may encounter occasional, brief errors. However, all systems will remain operational, and no significant issues are expected. If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Scheduled Maintenance for Production- 26th September 2026

Sep <var data-var='date'>25</var>, <var data-var='time'>01:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>21:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>23</var>, <var data-var='time'>17:05</var> EDT Scheduled - As part of ongoing effort to strengthen USPS API infrastructure, USPS will be performing system maintenance for USPS APIs in PRODUCTION environment on Thursday, September 24, 2026, 09:00 PM ET for 4 hours. Description: The impacted systems will be done in a rolling fashion and not all at once. The service disruption duration should only be for several minutes. Start Time: Thursday, September 24, 2026, 9:00 PM ET End Time: Friday, September 25, 2026, 1:00 AM ET Please be aware that during the maintenance window, you may encounter occasional, brief errors. However, all systems will remain operational, and no significant issues are expected. If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

USPS APIs Maintenance

Sep <var data-var='date'>23</var>, <var data-var='time'>23:29</var> EDT Resolved - Canada Post have resolved the issue and all services are functional now. Sep <var data-var='date'>23</var>, <var data-var='time'>22:01</var> EDT Investigating - Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Sep <var data-var='date'>22</var>, <var data-var='time'>16:14</var> EDT Resolved - The issue has been resolved and all services are back to normal. Sep <var data-var='date'>22</var>, <var data-var='time'>15:28</var> EDT Investigating - There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of Rate Shipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress

FedEx Service Disruption Observed for RateShipment.

Sep <var data-var='date'>21</var>, <var data-var='time'>12:06</var> EDT Resolved - This incident has been resolved. We will continue to closely monitor this. Sep <var data-var='date'>21</var>, <var data-var='time'>10:47</var> EDT Investigating - We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Expedited Delivery Services - Incident - Initial Notification

Sep <var data-var='date'>20</var>, <var data-var='time'>17:37</var> EDT Resolved - This incident has been resolved. Sep <var data-var='date'>20</var>, <var data-var='time'>13:01</var> EDT Investigating - Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress. Thanks Client Support Tech Services

USPS Service Disruption Observed for CreateShipment & RateShipment

Sep <var data-var='date'>17</var>, <var data-var='time'>01:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>21:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 8</var>, <var data-var='time'>14:05</var> EDT Scheduled - As part of ongoing effort to strengthen USPS API infrastructure, USPS will be performing system maintenance for USPS APIs in PRODUCTION environment on Wednesday, September 16, 2026, 9:00 PM EST for 4 hours. Description: The impacted systems will be done in a rolling fashion and not all at once. The service disruption duration should only be for several minutes. Start Time: Wednesday, September 16, 2026, 9:00 PM EST End Time: Thursday, September 17, 2026, 01:00 AM ET Please be aware that during the maintenance window, you may encounter occasional, brief errors. However, all systems will remain operational, and no significant issues are expected. If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com

USPS APIs Maintenance - Sep 16, 2026

Sep <var data-var='date'>16</var>, <var data-var='time'>08:39</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Sep <var data-var='date'>16</var>, <var data-var='time'>07:39</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Sep <var data-var='date'>12</var>, <var data-var='time'>13:03</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Sep <var data-var='date'>12</var>, <var data-var='time'>12:19</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Sep <var data-var='date'>11</var>, <var data-var='time'>11:25</var> EDT Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.

Shipping API - Incident Quick Close

Sep <var data-var='date'> 9</var>, <var data-var='time'>12:44</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Sep <var data-var='date'> 9</var>, <var data-var='time'>11:48</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for CreateShipment.

Sep <var data-var='date'> 8</var>, <var data-var='time'>08:24</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Sep <var data-var='date'> 8</var>, <var data-var='time'>07:26</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Sep <var data-var='date'> 7</var>, <var data-var='time'>04:32</var> EDT Resolved - We would like to inform you that we experienced an issue in our Test environment (Sandbox) over the weekend that impacted Rate/CreateShipment. Our team has successfully resolved the issue today, and all services are now fully operational and functioning as expected. We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to restore the environment. Please let us know if you notice any further issues or have any questions.

Sep <var data-var='date'> 7</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 6</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 3</var>, <var data-var='time'>16:00</var> EDT Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files. During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window. Start Time: Sunday, Sep 6 at 8:00 PM ET End Time: Monday, Sep 7 at 4:00 AM ET If you have any questions or concerns, please feel free to contact us. Thank you, Client Support Tech Services

USPS Tracking Scheduled Maintenance

Sep <var data-var='date'> 4</var>, <var data-var='time'>16:54</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Sep <var data-var='date'> 4</var>, <var data-var='time'>16:06</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Sep <var data-var='date'> 2</var>, <var data-var='time'>12:49</var> EDT Resolved - FedEx have resolved the issue and all services are functional now. Sep <var data-var='date'> 2</var>, <var data-var='time'>11:52</var> EDT Investigating - Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Sep <var data-var='date'> 2</var>, <var data-var='time'>08:46</var> EDT Resolved - FedEx have resolved the issue and all services are functional now. Sep <var data-var='date'> 2</var>, <var data-var='time'>07:40</var> EDT Investigating - Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

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Lastest published events

Intermittent Failures Being Observed for payment services

Royal Mail Service Disruption Observed for RateShipment.

USPS APIs Maintenance - October 4, 2026

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Recent Pitney Bowes events

USPS APIs Maintenance - October 14, 2026

USPS APIs Maintenance - October 8, 2026

USPS APIs Maintenance - October 7, 2026

Intermittent Failures Being Observed for payment services

Royal Mail Service Disruption Observed for RateShipment.

USPS APIs Maintenance - October 4, 2026