THIS IS A SCHEDULED EVENT Aug <var data-var='date'>31</var>, <var data-var='time'>21:00</var> EDT &nbsp;-&nbsp; Sep <var data-var='date'>1</var>, <var data-var='time'>01:00</var> EDT Aug <var data-var='date'>12</var>, <var data-var='time'>15:36</var> EDT Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'>12</var>, <var data-var='time'>15:35</var> EDT Scheduled - As part of ongoing effort to strengthen USPS API infrastructure, USPS will be performing system maintenance for USPS APIs in PRODUCTION environment on Monday, August 31, 2026, 9:00 PM EST for 4 hours. Description: The impacted systems will be done in a rolling fashion and not all at once. The service disruption duration should only be for several minutes. Start Time: Monday, August 31, 2026, 9:00 PM ET End Time: Tuesday, September 1, 2026, 01:00 AM ET Please be aware that during the maintenance window, you may encounter occasional, brief errors. However, all systems will remain operational, and no significant issues are expected. If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com

USPS APIs Maintenance - Aug 31, 2026

Aug <var data-var='date'>22</var>, <var data-var='time'>08:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>20</var>, <var data-var='time'>08:03</var> EDT Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files. During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window. Start Time: Saturday, August 22 at 8:00 PM ET End Time: Sunday, August 23 at 2:00 AM ET If you have any questions or concerns, please feel free to contact us. Thank you, Client Support Tech Services

USPS Tracking Scheduled Maintenance

Aug <var data-var='date'>20</var>, <var data-var='time'>17:02</var> EDT Resolved - The issue has been resolved, and all services are back to normal. Aug <var data-var='date'>20</var>, <var data-var='time'>16:42</var> EDT Investigating - We are currently experiencing technical issues with our SP360 Platform for GovCloud region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Intermittent Service Disruption observed for SP360 Platform for GovCloud region.

Aug <var data-var='date'>20</var>, <var data-var='time'>15:03</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Aug <var data-var='date'>20</var>, <var data-var='time'>14:07</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for CreateShipment.

Aug <var data-var='date'>18</var>, <var data-var='time'>09:35</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Aug <var data-var='date'>18</var>, <var data-var='time'>08:35</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.

Aug <var data-var='date'>17</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>16</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>09:47</var> EDT Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files. During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window. Start Time: Sunday, August 16 at 8:00 PM ET End Time: Monday, August 17 at 4:00 AM ET If you have any questions or concerns, please feel free to contact us. Thank you, Client Support Tech Services

Aug <var data-var='date'>16</var>, <var data-var='time'>07:25</var> EDT Resolved - We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation. Aug <var data-var='date'>16</var>, <var data-var='time'>07:05</var> EDT Investigating - We are currently experiencing technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Expedited Delivery Services - Incident - Initial Notification

Aug <var data-var='date'>15</var>, <var data-var='time'>20:51</var> EDT Resolved - FedEx have resolved the issue and all services are functional now. Aug <var data-var='date'>15</var>, <var data-var='time'>19:41</var> EDT Investigating - Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

FedEx Service Disruption Observed for RateShipment.

Aug <var data-var='date'>15</var>, <var data-var='time'>15:46</var> EDT Resolved - The issue has been resolved, and all services are back to normal. Aug <var data-var='date'>15</var>, <var data-var='time'>15:35</var> EDT Update - We are currently experiencing technical issues with our SP360 Platform for US and Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible Aug <var data-var='date'>15</var>, <var data-var='time'>15:30</var> EDT Investigating - We are currently experiencing technical issues with our SP360 Platform for US and Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible

Intermittent Service Disruption observed for SP360 Platform for US and Canada region.

Aug <var data-var='date'>15</var>, <var data-var='time'>06:08</var> EDT Resolved - The issue has been resolved and all services are back to normal. Aug <var data-var='date'>14</var>, <var data-var='time'>23:47</var> EDT Investigating - We are currently experiencing a service disruption affecting Cost Account management. Users are unable to add or remove Cost Accounting data at this time. Existing Cost Accounts are not impacted and continue to function normally. Postage meters and mailing devices are unable to sync Cost Account lists. Our team is actively investigating and working toward a resolution. We will provide updates as progress is made.

Intermittent Service Disruption observed for Shipping360 Platform for USA region.

Aug <var data-var='date'>14</var>, <var data-var='time'>15:47</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Aug <var data-var='date'>14</var>, <var data-var='time'>14:49</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment and RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for Multiple Services.

Aug <var data-var='date'>14</var>, <var data-var='time'>08:17</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Aug <var data-var='date'>14</var>, <var data-var='time'>07:07</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Aug <var data-var='date'>14</var>, <var data-var='time'>01:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>13</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>10:16</var> EDT Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Thursday, 2026-08-13, 08:00 PM ET for 5 hours. Description: We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability. Start date/Time : 2026-08-13 08:00 PM ET End date/ Time : 2026-08-14 01:00 AM ET Please be aware that during the maintenance window, you may encounter occasional, brief errors. However, all systems will remain operational, and no significant issues are expected. If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Scheduled Maintenance for Sandbox- 13th August 2026

Aug <var data-var='date'>13</var>, <var data-var='time'>18:25</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>13</var>, <var data-var='time'>15:59</var> EDT Identified - Our Outage Response Team has identified the cause and working toward resolution. Further updates to follow. Aug <var data-var='date'>13</var>, <var data-var='time'>14:14</var> EDT Investigating - We are currently experiencing intermittent technical issues with our Shipping & PitneyShip Enterprise for Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Intermittent Service Disruption observed for Shipping & PitneyShip Enterprise for Canada region.

Aug <var data-var='date'>13</var>, <var data-var='time'>08:09</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Aug <var data-var='date'>13</var>, <var data-var='time'>07:09</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Aug <var data-var='date'>13</var>, <var data-var='time'>01:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>12</var>, <var data-var='time'>21:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 5</var>, <var data-var='time'>03:32</var> EDT Scheduled - As part of ongoing effort to strengthen USPS API infrastructure, USPS will be performing system maintenance for USPS APIs in PRODUCTION environment on Wednesday, August 12, 2026, 9:00 PM EST for 4 hours. Description: The impacted systems will be done in a rolling fashion and not all at once. The service disruption duration should only be for several minutes. Start Time: Wednesday, August 12, 2026, 9:00 PM ET End Time: Thursday, August 13, 2026, 01:00 AM ET Please be aware that during the maintenance window, you may encounter occasional, brief errors. However, all systems will remain operational, and no significant issues are expected. If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com

USPS APIs Maintenance - August 12, 2026

Aug <var data-var='date'>11</var>, <var data-var='time'>18:14</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Aug <var data-var='date'>11</var>, <var data-var='time'>17:18</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Aug <var data-var='date'>10</var>, <var data-var='time'>08:39</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Aug <var data-var='date'>10</var>, <var data-var='time'>07:41</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Aug <var data-var='date'> 9</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 8</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>13:26</var> EDT Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files. During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window. Start Time: Saturday, August 8 at 8:00 PM ET End Time: Sunday, August 9 at 4:00 AM ET If you have any questions or concerns, please feel free to contact us. Thank you, Client Support Tech Services

Aug <var data-var='date'> 7</var>, <var data-var='time'>13:55</var> EDT Resolved - Canada Post have resolved the issue and all services are functional now. Aug <var data-var='date'> 7</var>, <var data-var='time'>12:43</var> EDT Investigating - Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Canada Post Service Disruption Observed for RateShipment.

Aug <var data-var='date'> 7</var>, <var data-var='time'>12:21</var> EDT Resolved - Canada Post have resolved the issue and all services are functional now. Aug <var data-var='date'> 7</var>, <var data-var='time'>09:30</var> EDT Investigating - Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Aug <var data-var='date'> 6</var>, <var data-var='time'>08:33</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Aug <var data-var='date'> 6</var>, <var data-var='time'>07:35</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Aug <var data-var='date'> 4</var>, <var data-var='time'>10:37</var> EDT Resolved - UPS have resolved the issue and all services are functional now. Aug <var data-var='date'> 4</var>, <var data-var='time'>09:41</var> EDT Investigating - Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Aug <var data-var='date'> 3</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>30</var>, <var data-var='time'>12:24</var> EDT Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files. During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window. Start Time: Sunday, August 2 at 8:00 PM ET End Time: Monday, August 3 at 4:00 AM ET If you have any questions or concerns, please feel free to contact us. Thank you, Client Support Tech Services

Aug <var data-var='date'> 2</var>, <var data-var='time'>00:03</var> EDT Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a errors in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.

Is Pitney Bowes down?

Pitney Bowes status is UNDER MAINTENANCE

Components with issues

Lastest published events

USPS Tracking Scheduled Maintenance

Intermittent Service Disruption observed for SP360 Platform for GovCloud region.

UPS Service Disruption Observed for CreateShipment.

Pitney Bowes Services, Components and Regions

Recent Pitney Bowes events

USPS APIs Maintenance - Aug 31, 2026

USPS Tracking Scheduled Maintenance

Intermittent Service Disruption observed for SP360 Platform for GovCloud region.

UPS Service Disruption Observed for CreateShipment.

UPS Service Disruption Observed for RateShipment.

USPS Tracking Scheduled Maintenance