Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Integrations (Operational)</li>
 </ul>

Maintenance: Schedule Maintenance (iPaaS) Platform upgrade Active Pieces

Status: Monitoring We apologize for the inconvenience and want to reiterate that we continue to urge our email service provider to prioritize a resolution unblocking our emails.

We will provide a status update as soon as we receive new information from our provider.

Recomendations:

We are advising our customers to configure our domain as trusted on their servers.

We also encourage customers to contact our support team if they need assistance with this process. Affected components
 <ul>
 <li>Email Inbox (Degraded performance)</li>
<li>Email Messaging (Degraded performance)</li>
 </ul>

Outbound Email Blocked

Status: Resolved The incident was resolved Affected components
 <ul>
 <li>Pipe/Database (Operational)</li>
 </ul>

Files are inaccessible in some cards

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Signup (Under maintenance)</li>
<li>Pricing (Under maintenance)</li>
<li>Template store (Under maintenance)</li>
 </ul>

Maintenance: Scheduled Maintenance — Scheduled Maintenance: Pipefy Website Database Service Upgrade

Status: Scheduled Rescheduling

We would like to inform you that, due to the significant impact associated with this maintenance, we are rescheduling it to a new time window. Please pay close attention to the recommendations to avoid any impact during the maintenance window.

 

September 20, 2026, 08:00 – 10:00 BRT (2 hours)

What's happening

During this window, we will be performing a planned migration of the core database platform as part of our ongoing efforts to standardize and strengthen our database infrastructure.

Expected Impact:

The platform will be unavailable during all maintenance window. 

A rollback path is in place should any issues arise, minimizing risk to the overall migration process. No data loss is expected.

Recommendation:

We recommend avoiding critical operations during the scheduled window. No action is required from customers. Full functionality is expected to normalize automatically once the maintenance is complete.

Any updates or extensions to this window will be posted here. Affected components
 <ul>
 <li>Application (Under maintenance)</li>
 </ul>

Maintenance: Scheduled database infrastructure maintenance

Status: Complete The maintenance was unsuccessful; during testing, we found that it did not achieve the expected result, so the changes were reverted. A new maintenance window will be scheduled. Affected components
 <ul>
 <li>Integrations (Under maintenance)</li>
 </ul>

Maintenance: Emergency Maintenance — Activepieces (iPaaS) Platform Update

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Integrations (Under maintenance)</li>
 </ul>

Maintenance: Scheduled Maintenance — Activepieces (iPaaS) Platform Update

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>AI Agent (Under maintenance)</li>
 </ul>

Maintenance: Scheduled Maintenance – AI Agents Platform

Status: Resolved Latest update
The incident has been resolved following mitigation by the team Affected components
 <ul>
 <li>Application (Operational)</li>
 </ul>

Degraded Performance

Status: Resolved AI service Routing is working as expected and all AI services are back to normal. Affected components
 <ul>
 <li>ABBYY (Operational)</li>
 </ul>

Degraded Performance - AI Service Routing

Maintenance: Activepieces Platform Upgrade

Maintenance: Activepieces Internal Network Optimization

Status: Resolved The incident was resolved Affected components
 <ul>
 <li>Application (Operational)</li>
 </ul>

Cards are not opening due to the missing "from_name"

Pipefy Core Slowness

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Authentication (Under maintenance)</li>
 </ul>

Is Pipefy down?

Pipefy status is DEGRADED

Components with issues

Lastest published events

Maintenance: Schedule Maintenance (iPaaS) Platform upgrade Active Pieces

Outbound Email Blocked

Files are inaccessible in some cards

Pipefy Services, Components and Regions

Recent Pipefy events

Maintenance: Schedule Maintenance (iPaaS) Platform upgrade Active Pieces

Outbound Email Blocked

Files are inaccessible in some cards

Maintenance: Scheduled Maintenance — Scheduled Maintenance: Pipefy Website Database Service Upgrade

Maintenance: Scheduled database infrastructure maintenance

Maintenance: Emergency Maintenance — Activepieces (iPaaS) Platform Update