May <var data-var='date'>13</var>, <var data-var='time'>21:15</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>13</var>, <var data-var='time'>20:16</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>13</var>, <var data-var='time'>20:14</var> UTC Investigating - We are currently investigating this issue.

[AWS][us-east-1] 5xx errors on read and write operations for some indexes

May <var data-var='date'> 6</var>, <var data-var='time'>20:30</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>20:14</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 6</var>, <var data-var='time'>20:08</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'> 6</var>, <var data-var='time'>20:02</var> UTC Investigating - We are currently investigating this issue.

[AWS][us-east-1] 5xx errors for some requests on some indexes

May <var data-var='date'> 6</var>, <var data-var='time'>15:20</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>15:15</var> UTC Monitoring - The hosting provider for app.pinecone.io experienced increased errors and latency starting at 15:00 UTC. At 15:15 UTC, they implemented a fix and are continuing to monitor the impact. This incident did not impact Pinecone APIs or services. May <var data-var='date'> 6</var>, <var data-var='time'>15:00</var> UTC Investigating - We are currently investigating this issue.

Pinecone Console loading slowly for some users

Mar <var data-var='date'>13</var>, <var data-var='time'>09:53</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>13</var>, <var data-var='time'>09:23</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>13</var>, <var data-var='time'>08:50</var> UTC Investigating - We are currently investigating this issue.

[GCP][europe-west4] Errors for upsert operations on some indexes

Mar <var data-var='date'> 5</var>, <var data-var='time'>23:02</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>22:34</var> UTC Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 5</var>, <var data-var='time'>21:57</var> UTC Investigating - We are currently investigating this issue.

[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxy

Mar <var data-var='date'> 4</var>, <var data-var='time'>22:16</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 4</var>, <var data-var='time'>22:11</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 4</var>, <var data-var='time'>21:06</var> UTC Investigating - We are currently investigating this issue.

[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes

Feb <var data-var='date'>24</var>, <var data-var='time'>01:52</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>24</var>, <var data-var='time'>01:09</var> UTC Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'>24</var>, <var data-var='time'>01:08</var> UTC Monitoring - The impact was related to a Google Cloud Storage incident (Event ID: WDVVRMB). Feb <var data-var='date'>23</var>, <var data-var='time'>23:14</var> UTC Investigating - We are currently investigating this issue.

[GCP][us-central1][europe-west4] Errors on some read operations

Feb <var data-var='date'> 5</var>, <var data-var='time'>21:57</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 5</var>, <var data-var='time'>21:01</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 5</var>, <var data-var='time'>14:29</var> UTC Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'> 5</var>, <var data-var='time'>10:55</var> UTC Investigating - We are currently investigating this issue.

[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces

Jan <var data-var='date'>15</var>, <var data-var='time'>15:30</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>15</var>, <var data-var='time'>14:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>15</var>, <var data-var='time'>13:57</var> UTC Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>15</var>, <var data-var='time'>12:12</var> UTC Investigating - We are currently investigating this issue.

[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Jan <var data-var='date'> 2</var>, <var data-var='time'>17:58</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'> 2</var>, <var data-var='time'>17:18</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'> 2</var>, <var data-var='time'>16:31</var> UTC Investigating - We are currently investigating this issue.

Intermittent unavailability across all environments for some indexes

Dec <var data-var='date'>31</var>, <var data-var='time'>03:29</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'>31</var>, <var data-var='time'>03:25</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>31</var>, <var data-var='time'>03:17</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>31</var>, <var data-var='time'>03:13</var> UTC Investigating - We are currently investigating this issue.

[Serverless][AWS][us-west-2] 5xx errors on some read path operations

Dec <var data-var='date'>19</var>, <var data-var='time'>01:15</var> UTC Resolved - From 8:15 PM to 8:50 PM UTC, some users experienced partial control plane unavailability.

[Serverless][GCP][us-central1] Partial control plane unavailability for some users

Dec <var data-var='date'>15</var>, <var data-var='time'>22:02</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'>15</var>, <var data-var='time'>21:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>15</var>, <var data-var='time'>14:34</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>15</var>, <var data-var='time'>10:39</var> UTC Investigating - We are currently investigating this issue.

[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexes

Dec <var data-var='date'>10</var>, <var data-var='time'>01:50</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 9</var>, <var data-var='time'>23:40</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 9</var>, <var data-var='time'>20:30</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 9</var>, <var data-var='time'>20:15</var> UTC Investigating - Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.

Increased file processing time for Assistant

Dec <var data-var='date'> 8</var>, <var data-var='time'>20:43</var> UTC Resolved - From 3:43 PM EST to 3:50 PM EST, some embed and rerank requests were unavailable.

Unavailability for embed and rerank requests

Dec <var data-var='date'> 5</var>, <var data-var='time'>20:42</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>20:01</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 5</var>, <var data-var='time'>19:33</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 5</var>, <var data-var='time'>18:36</var> UTC Investigating - We are currently investigating this issue.

[Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces

Dec <var data-var='date'> 3</var>, <var data-var='time'>16:40</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 3</var>, <var data-var='time'>16:31</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 3</var>, <var data-var='time'>16:15</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 3</var>, <var data-var='time'>15:53</var> UTC Investigating - We are currently investigating this issue.

[Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespaces

Nov <var data-var='date'>24</var>, <var data-var='time'>18:30</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>24</var>, <var data-var='time'>17:31</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>24</var>, <var data-var='time'>17:30</var> UTC Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>24</var>, <var data-var='time'>17:28</var> UTC Investigating - We are currently investigating this issue.

[Serverless][AWS][us-east-1] 5xx errors on some read path operations

Nov <var data-var='date'>13</var>, <var data-var='time'>02:00</var> UTC Resolved - Index-level usage metrics were unavailable for approximately 24 hours beginning at around 9:00 PM EST on November 12th

Some index-level usage metrics unavailable

Nov <var data-var='date'> 7</var>, <var data-var='time'>21:30</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 7</var>, <var data-var='time'>17:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 7</var>, <var data-var='time'>16:33</var> UTC Scheduled - Please be advised of scheduled maintenance on November 7, 2025, starting at 17:30 UTC for approximately 4 hours. During this window, storage unit metering will be temporarily paused.

Storage Unit Metering paused

Nov <var data-var='date'> 6</var>, <var data-var='time'>14:40</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'> 6</var>, <var data-var='time'>14:38</var> UTC Investigating - We are currently investigating this issue.

[Serverless][AWS][eu-west-1] 5xx errors on some write path operations

Oct <var data-var='date'>30</var>, <var data-var='time'>22:00</var> UTC Resolved - From 4:58 PM EST to 5:10 PM EST, the cohere-rerank-3.5 model experienced partial unavailability.

Partial unavailability on cohere-rerank-3.5 model

Oct <var data-var='date'>23</var>, <var data-var='time'>18:23</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>23</var>, <var data-var='time'>17:42</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>23</var>, <var data-var='time'>17:35</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'>23</var>, <var data-var='time'>17:32</var> UTC Investigating - We are currently investigating this issue.

[Serverless][GCP][us-central1] 5xx errors on some read and write operations

Oct <var data-var='date'>21</var>, <var data-var='time'>19:24</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>21</var>, <var data-var='time'>19:03</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>21</var>, <var data-var='time'>18:36</var> UTC Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>21</var>, <var data-var='time'>17:57</var> UTC Investigating - We are currently investigating this issue.

[Serverless][Azure][eastus2] 5xx errors on some read and write operations

Oct <var data-var='date'>21</var>, <var data-var='time'>03:30</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>21</var>, <var data-var='time'>02:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>21</var>, <var data-var='time'>01:27</var> UTC Investigating - We are currently investigating this issue.

Is Pinecone down?

Pinecone status is UP

Lastest published events

[AWS][us-east-1] 5xx errors on read and write operations for some indexes

[AWS][us-east-1] 5xx errors for some requests on some indexes

Pinecone Console loading slowly for some users

Pinecone Services, Components and Regions

Recent Pinecone events

[AWS][us-east-1] 5xx errors on read and write operations for some indexes

[AWS][us-east-1] 5xx errors for some requests on some indexes

Pinecone Console loading slowly for some users

[GCP][europe-west4] Errors for upsert operations on some indexes

[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxy

[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes

Get your FREE account now,
5 monitors included!

Is Pinecone down?

Pinecone status is UP

Lastest published events

[AWS][us-east-1] 5xx errors on read and write operations for some indexes

[AWS][us-east-1] 5xx errors for some requests on some indexes

Pinecone Console loading slowly for some users

Pinecone Services, Components and Regions

Recent Pinecone events

[AWS][us-east-1] 5xx errors on read and write operations for some indexes

[AWS][us-east-1] 5xx errors for some requests on some indexes

Pinecone Console loading slowly for some users

[GCP][europe-west4] Errors for upsert operations on some indexes

[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxy

[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!