Dec <var data-var='date'>27</var>, <var data-var='time'>13:45</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>27</var>, <var data-var='time'>12:27</var> UTC Verifying - Verification is currently underway for the maintenance items. Dec <var data-var='date'>27</var>, <var data-var='time'>10:48</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>27</var>, <var data-var='time'>10:48</var> UTC Update - We will be undergoing scheduled maintenance during this time. Dec <var data-var='date'>27</var>, <var data-var='time'>10:47</var> UTC Scheduled - extending https://manage.statuspage.io/pages/nl3w4hcy4ykk/incidents/7r3kkghsggkt

Scheduled maintenance for Database Activity

Dec <var data-var='date'>27</var>, <var data-var='time'>10:30</var> UTC Completed - The scheduled maintenance has been extended by 2 hrs. Dec <var data-var='date'>27</var>, <var data-var='time'>05:32</var> UTC Update - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>27</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>12</var>, <var data-var='time'>10:32</var> UTC Update - We will be undergoing scheduled maintenance during this time. Dec <var data-var='date'>12</var>, <var data-var='time'>10:31</var> UTC Scheduled - PeopleGrove will be undergoing database maintenance overnight US time on 26th Dec 2025 PT for all sites hosted all PeopleGrove's regions. Maintenance will start at 11AM IST. Maintenance will last up to 5 hours. Service will not be interrupted during US business hours. Please contact support@peoplegrove.com with any questions.

Dec <var data-var='date'> 5</var>, <var data-var='time'>09:41</var> UTC Resolved - Issue has been resolved now Dec <var data-var='date'> 5</var>, <var data-var='time'>09:23</var> UTC Monitoring - CF has implemented the fix, we are monitoring it Dec <var data-var='date'> 5</var>, <var data-var='time'>09:18</var> UTC Identified - Cloudflare is experiencing widespread service issues affecting the Cloudflare Dashboard and related APIs. During this outage, Cloudflare systems were failing to process requests, which also impacted our site’s availability. Dec <var data-var='date'> 5</var>, <var data-var='time'>09:17</var> UTC Investigating - Our website is currently unavailable due to an ongoing Cloudflare service outage. Cloudflare is experiencing widespread service issues affecting the Cloudflare Dashboard and related APIs. During this outage, Cloudflare systems were failing to process requests, which also impacted our site’s availability.

All Sites Outage

Nov <var data-var='date'>18</var>, <var data-var='time'>19:28</var> UTC Resolved - Cloudflare services are currently operating normally. Nov <var data-var='date'>18</var>, <var data-var='time'>15:26</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>18</var>, <var data-var='time'>15:23</var> UTC Investigating - We're currently observing elevated error rates across all services due to an issue on our edge network (CloudFlare). This is affecting us and a multitude of our tools. We're working on restoring access to the application. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Issue on our edge network (CloudFlare)

Sep <var data-var='date'>14</var>, <var data-var='time'>04:41</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>14</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>12</var>, <var data-var='time'>12:30</var> UTC Scheduled - PeopleGrove will be undergoing database maintenance overnight US time on 13th Sep 2025 for all sites hosted all PeopleGrove's regions. Maintenance will start at 10AM IST. Maintenance will last up to 2 hours. Service will not be interrupted during US business hours. Please contact support@peoplegrove.com with any questions.

Scheduled maintenance for database upgrade

Aug <var data-var='date'>31</var>, <var data-var='time'>03:30</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>31</var>, <var data-var='time'>02:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>26</var>, <var data-var='time'>10:03</var> UTC Scheduled - PeopleGrove will be undergoing database maintenance overnight EU time on 31st Aug 2025 for all sites hosted at PeopleGrove's EU regions. Maintenance will start at 7:30 PM PT / 10:30 PM ET. Maintenance will last up to 1 hours. Service will not be interrupted during EU business hours. Please contact support@peoplegrove.com with any questions.

Apr <var data-var='date'>27</var>, <var data-var='time'>06:30</var> UTC Completed - The upgrade is completed successfully. Apr <var data-var='date'>27</var>, <var data-var='time'>05:31</var> UTC Verifying - Upgrade of database is done. We are currently verifying the changes. Apr <var data-var='date'>27</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>05:35</var> UTC Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'>27</var>, <var data-var='time'>05:00</var> UTC Scheduled - PeopleGrove will be undergoing database maintenance overnight US time on 27th Apr 2025 for all sites hosted all PeopleGrove's regions. Maintenance will start at 10:00pm PT (25th Apr) / 1:00am ET (27th Apr). Maintenance will last up to 3 hours. Service will not be interrupted during US business hours. Please contact support@peoplegrove.com with any questions.

Sep <var data-var='date'>13</var>, <var data-var='time'>15:25</var> UTC Resolved - We are continuing to monitor the slowness, but response times have returned to normal. Sep <var data-var='date'>13</var>, <var data-var='time'>15:00</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>13</var>, <var data-var='time'>15:00</var> UTC Investigating - We are investigating site slowness that is affecting US clients. We will post an update as soon as possible.

Site slowness

Jul <var data-var='date'> 5</var>, <var data-var='time'>08:11</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 5</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>23</var>, <var data-var='time'>02:25</var> UTC Scheduled - PeopleGrove will be undergoing database maintenance overnight US time on July 4th for all sites hosted in PeopleGrove's US region. Sites hosted in our Australia, Canada, and Europe regions will be unaffected. Maintenance will start at 9:30pm PT / 12:30am ET. Maintenance will last up to 4 hours. Service will not be interrupted during US business hours. Please contact support@peoplegrove.com with any questions.

Oct <var data-var='date'>24</var>, <var data-var='time'>19:28</var> UTC Resolved - The incident has been resolved. Oct <var data-var='date'>24</var>, <var data-var='time'>18:45</var> UTC Monitoring - We have identified the cause of the issues, and implemented a fix. Site load times have returned to normal. We are continuing to monitor the issue. Oct <var data-var='date'>24</var>, <var data-var='time'>18:22</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'>24</var>, <var data-var='time'>18:22</var> UTC Investigating - We are currently investigating degraded site performance. PeopleGrove platforms may be slow to access. We are investigating and will provide an update shortly.

Degraded site performance

Jun <var data-var='date'>21</var>, <var data-var='time'>07:33</var> UTC Resolved - The fix is implemented by Cloudflare. All sites are operational and working. We would continue to monitor the results. Jun <var data-var='date'>21</var>, <var data-var='time'>06:53</var> UTC Investigating - We are currently investigating an issue accessing PeopleGrove platform websites. Sites may not be available to users. Issue is coming because service issues with our service provide Cloudflare. We are taking this up with Cloudflare. Latest status of the outage on Cloudflare can be checked at https://www.cloudflarestatus.com/

Issues accessing sites

Mar <var data-var='date'>23</var>, <var data-var='time'>21:56</var> UTC Resolved - We have been monitoring the issue and performance has been normal and the platform is functioning normally. Mar <var data-var='date'>23</var>, <var data-var='time'>19:28</var> UTC Monitoring - We have identified the reason for the site slowness, and have implemented a fix. Sites should be functioning normally now. We are continuing to monitor the performance. Mar <var data-var='date'>23</var>, <var data-var='time'>18:24</var> UTC Investigating - We are investigating an issue causing slowness on the PeopleGrove platform. We will provide an update as soon as possible.

Partially degraded performance

Nov <var data-var='date'>16</var>, <var data-var='time'>21:17</var> UTC Resolved - Google has confirmed that all issues have been resolved. All systems are normal at this time. Nov <var data-var='date'>16</var>, <var data-var='time'>18:19</var> UTC Update - The issue is related to a Google Cloud Platform outage: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh. We are continuing to monitor the issue. Nov <var data-var='date'>16</var>, <var data-var='time'>18:12</var> UTC Monitoring - All PeopleGrove sites are operational again. We are continuing to monitor performance. Nov <var data-var='date'>16</var>, <var data-var='time'>18:07</var> UTC Investigating - We are currently investigating an issue accessing PeopleGrove platform websites. Sites may not be available to some users. We will provide an update as soon as possible.

Aug <var data-var='date'> 9</var>, <var data-var='time'>13:54</var> UTC Resolved - The incident has been resolved. Aug <var data-var='date'> 9</var>, <var data-var='time'>13:19</var> UTC Monitoring - A fix has been implemented and we are monitoring site performance. Users should be able to access sites at this time. Aug <var data-var='date'> 9</var>, <var data-var='time'>12:53</var> UTC Investigating - We are currently investigating slow site performance for all US-based PeopleGrove. Users may have difficulty in accessing sites. We are working to restore full services as quickly as possible. Thank you for your patience.

Slow site performance

Feb <var data-var='date'> 5</var>, <var data-var='time'>16:53</var> UTC Resolved - All loading issues have been resolved, and have seen all metrics return to normal. All sites should be accessible as normal. We are continuing to monitor site performance. We apologize for the inconvenience. Feb <var data-var='date'> 5</var>, <var data-var='time'>15:58</var> UTC Identified - We are still investigating the incident and are implementing a fix to make the service available. We will continue to keep this incident updated. We apologize for the inconvenience and thank you for your patience. Feb <var data-var='date'> 5</var>, <var data-var='time'>15:10</var> UTC Investigating - We are currently investigating a performance issue with the PeopleGrove platform. We are seeing an elevated error rate and some users may experience slow load times. We are investigating the issue and will provide an update shortly. We apologize for the inconvenience.

Site performance issue

Oct <var data-var='date'>22</var>, <var data-var='time'>07:43</var> UTC Resolved - The issue with Sendgrid has been resolved, and all email systems are now fully operational. Oct <var data-var='date'>22</var>, <var data-var='time'>07:07</var> UTC Identified - We are currently experiencing an issue with our service provider, Twilio Sendgrid, which we use to send bulk emails in the system. Until the issue is resolved, all bulk emails and newsletters will not be sent. We apologize for the inconvenience and will provide an update as soon as the service is restored.

Bulk Email Issue

Sep <var data-var='date'>25</var>, <var data-var='time'>04:37</var> UTC Resolved - All data queues have been processed all tools are now operating normally. Sep <var data-var='date'>24</var>, <var data-var='time'>21:19</var> UTC Update - We are continuing to work through the backlog of delayed events, and expect all data to be updated by later tonight US Pacific time. Again, this incident is only affecting the following admin tools: - Explore Users - All email statistics (such as opens and clicks) - Update History API For the above tools, no data has been lost, but processing has been delayed. All other tools are fully functional for all users and we are not seeing any degraded performance. We apologize for the inconvenience and thank you for your patience. Sep <var data-var='date'>24</var>, <var data-var='time'>16:43</var> UTC Identified - We have identified an issue with the application which is causing certain data to be delayed. All data is being queued and will be populated within the next few hours. The following admin-facing tools are experiencing delays in displaying data: - Explore Users - All email statistics (such as opens and clicks) - Update History API We apologize for the inconvenience and thank you for your patience.

Delayed data

Mar <var data-var='date'>27</var>, <var data-var='time'>19:30</var> UTC Resolved - PeopleGrove has experienced slow platform performance from ~12:30PM Pacific time until ~1:15PM Pacific time due to an issue with Google Cloud Networking (https://status.cloud.google.com/incident/cloud-networking/20004). The incident has now been resolved. We apologize for the inconvenience.

Platform performance issues

Nov <var data-var='date'> 9</var>, <var data-var='time'>11:00</var> UTC Completed - The maintenance has been successfully completed. Nov <var data-var='date'> 9</var>, <var data-var='time'>10:58</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Nov <var data-var='date'> 9</var>, <var data-var='time'>08:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 9</var>, <var data-var='time'>06:13</var> UTC Scheduled - To improve database performance, we need to have up to 3 hours of downtime to migrate our database provider. We apologize for the inconvenience and will get back online as soon as possible.

Database upgrade

Jul <var data-var='date'> 2</var>, <var data-var='time'>19:12</var> UTC Resolved - All services are operating normally. Jul <var data-var='date'> 2</var>, <var data-var='time'>16:39</var> UTC Monitoring - All services have been restored. Google Cloud has restored traffic out of the us-east-1 region, and we have also deployed a fail-over in another region. We apologize for the inconvenience. We are continuing to monitor the situation. Jul <var data-var='date'> 2</var>, <var data-var='time'>15:43</var> UTC Investigating - Due to an ongoing incident with our provider Google Cloud, users may be unable to access some or all PeopleGrove sites. We are working as quickly as possible with our providers to restore service. Thank you for your patience. https://status.cloud.google.com/incident/cloud-networking/19015

Google Cloud outage

Jan <var data-var='date'>28</var>, <var data-var='time'>21:38</var> UTC Resolved - This morning, we experienced higher than normal API failure rates for about 90 minutes. Our engineers identified a performance issue with a database and have deployed a fix. Systems are back to normal.

Degraded performance

Jul <var data-var='date'>18</var>, <var data-var='time'>23:45</var> UTC Resolved - The issue has been resolved and changes are propagating. The sites with affected custom domains are starting to come back online. Jul <var data-var='date'>18</var>, <var data-var='time'>23:41</var> UTC Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>18</var>, <var data-var='time'>23:40</var> UTC Monitoring - Some customers who are using a custom domain for their site are currently experiencing issues accessing their site due to an outage with one of our service providers. We are monitoring the situation and those sites should be back up shortly.

Connectivity issues with some custom domains

Jan <var data-var='date'>24</var>, <var data-var='time'>17:14</var> UTC Resolved - The site slowness issue has been resolved. Jan <var data-var='date'>24</var>, <var data-var='time'>14:00</var> UTC Investigating - We are currently experiencing slow site performance. Our engineers are looking into the issue and hope to be back to normal as soon as possible.

Jan <var data-var='date'> 4</var>, <var data-var='time'>22:27</var> UTC Resolved - All systems are back to normal and any issues accessing our sites should be resolved. Jan <var data-var='date'> 4</var>, <var data-var='time'>22:07</var> UTC Investigating - Due to an issue with one of our vendors (Heroku, https://status.heroku.com/), out automatic scaling is not working properly and some users are having trouble accessing our platforms. We are investigating the issue and working with our infrastructure providers to resolve as soon as possible.

Jun <var data-var='date'>27</var>, <var data-var='time'>04:21</var> UTC Resolved - From about 5am to 9am PT, we experienced an increased number of failed requests to our API, which caused the site to be for some users, and for some admin tools to stop working. The issue was related to a failure of one of our systems to scale to additional resources, causing the system to be overloaded. We have identified and fixed the issue.

Is PeopleGrove down?

PeopleGrove status is UP

Lastest published events

Scheduled maintenance for Database Activity

Scheduled maintenance for Database Activity

All Sites Outage

PeopleGrove Services, Components and Regions

Recent PeopleGrove events

Scheduled maintenance for Database Activity

Scheduled maintenance for Database Activity

All Sites Outage

Issue on our edge network (CloudFlare)

Scheduled maintenance for database upgrade

Scheduled maintenance for Database Activity