Sep <var data-var='date'>22</var>, <var data-var='time'>18:48</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>22</var>, <var data-var='time'>18:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>22</var>, <var data-var='time'>12:37</var> PDT Scheduled - An OS upgrade by AWS on our database has resulted in lower performance. We will perform to a database upgrade to resolve the issue. We expect the downtime to last 5 to 15 minutes.

Scheduled database maintenance

Nov <var data-var='date'>19</var>, <var data-var='time'>06:35</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>19</var>, <var data-var='time'>06:28</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>19</var>, <var data-var='time'>06:00</var> PST Identified - We're experiencing an elevated level of API errors and are currently looking into the issue.

Elevated API Errors

Nov <var data-var='date'> 7</var>, <var data-var='time'>16:07</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'> 7</var>, <var data-var='time'>15:48</var> PST Monitoring - Identified the issue and addressed the immediate cause. Since 15:37pm PST, there have been 0 error responses from the Orders API. Nov <var data-var='date'> 7</var>, <var data-var='time'>15:09</var> PST Investigating - Currently investigating, seeing a higher error rate on Orders API

Elevated errors on api.patch.io

Jun <var data-var='date'>24</var>, <var data-var='time'>14:39</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>24</var>, <var data-var='time'>12:12</var> PDT Update - We are continuing to investigate this issue. Jun <var data-var='date'>24</var>, <var data-var='time'>11:21</var> PDT Investigating - We are currently investigating this issue.

Checkouts with a specified Fixed Amount or Fixed Price may be unable to complete the flow

Jun <var data-var='date'>12</var>, <var data-var='time'>08:15</var> PDT Resolved - Multiple pages that load Project data are unavailable.

Project pages are unavailable

May <var data-var='date'> 1</var>, <var data-var='time'>18:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 1</var>, <var data-var='time'>17:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 1</var>, <var data-var='time'>13:16</var> PDT Scheduled - Patch will be performing scheduled maintenance that will improve the security, reliability, and operational performance of our backing servers. Site functionality may be delayed during this time.

Provider security update

May <var data-var='date'> 1</var>, <var data-var='time'>06:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 1</var>, <var data-var='time'>05:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>20:31</var> PDT Scheduled - Patch will be performing scheduled maintenance to improve our website. Some features may be unavailable at this time.

Scheduled server maintenance

Jan <var data-var='date'>18</var>, <var data-var='time'>20:04</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>18</var>, <var data-var='time'>19:49</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>18</var>, <var data-var='time'>19:44</var> PST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>18</var>, <var data-var='time'>16:42</var> PST Investigating - We are currently investigating this issue.

Degraded response time on api.patch.io

Nov <var data-var='date'> 7</var>, <var data-var='time'>07:31</var> PST Resolved - The Patch Platform experienced an elevated error rate during a 1-minute window.

Elevated errors

Nov <var data-var='date'> 1</var>, <var data-var='time'>10:37</var> PDT Resolved - The Patch Platform was unavailable during a 1-minute window.

Availability issue

Nov <var data-var='date'> 1</var>, <var data-var='time'>03:50</var> PDT Resolved - The Patch Platform was unavailable during a 2-minute window.

Nov <var data-var='date'> 1</var>, <var data-var='time'>03:20</var> PDT Resolved - The Patch Platform was unavailable during a 5-minute window.

Oct <var data-var='date'>31</var>, <var data-var='time'>05:51</var> PDT Resolved - The Patch Platform was partially unavailable during a 6-minute window.

Elevated errors and response time

Oct <var data-var='date'> 5</var>, <var data-var='time'>06:00</var> PDT Resolved - Service was unavailable between 6:11 and 6:14PM

Service temporarily unavailable

Oct <var data-var='date'> 2</var>, <var data-var='time'>14:00</var> PDT Resolved - Patch was unavailable during a 6-minute time window.

503 Service Temporarily Unavailable

Oct <var data-var='date'> 2</var>, <var data-var='time'>06:30</var> PDT Resolved - Patch was unavailable during a 6-minute time window.

Sep <var data-var='date'>27</var>, <var data-var='time'>06:30</var> PDT Resolved - Patch was unavailable for a 9-minute time window.

Apr <var data-var='date'>23</var>, <var data-var='time'>10:07</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>23</var>, <var data-var='time'>08:01</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>16</var>, <var data-var='time'>10:58</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled maintenance

Apr <var data-var='date'>11</var>, <var data-var='time'>11:47</var> PDT Resolved - The issue seems to be resolved and login to our dashboard is working again. Apr <var data-var='date'>11</var>, <var data-var='time'>11:35</var> PDT Monitoring - We have identified an issue with our authentication provider and are working with them to resolve it. Our API isn't affected and users already logged-in can continue accessing the dashboard.

Login issues

Mar <var data-var='date'>13</var>, <var data-var='time'>09:32</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'>13</var>, <var data-var='time'>09:16</var> PDT Monitoring - The issue seems to have recovered and login to our dashboard is working again. We are continuing to monitor. Mar <var data-var='date'>13</var>, <var data-var='time'>09:15</var> PDT Identified - We've identified an issue with our authentication provider and are working with them to resolve it. Mar <var data-var='date'>13</var>, <var data-var='time'>09:01</var> PDT Investigating - We are currently investigating issues with logins to the dashboard. Our API isn't affected and users already logged-in can continue accessing the dashboard.

Issues with login

Nov <var data-var='date'> 4</var>, <var data-var='time'>13:37</var> PDT Resolved - This incident has been resolved. Nov <var data-var='date'> 4</var>, <var data-var='time'>13:33</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.

Aug <var data-var='date'> 4</var>, <var data-var='time'>08:33</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>08:21</var> PDT Monitoring - We are seeing 503 errors across Patch API, Dashboard, Checkout, and Registry. A fix has been implemented and are continuing to monitor at this time

Jul <var data-var='date'>14</var>, <var data-var='time'>17:07</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>14</var>, <var data-var='time'>17:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>11</var>, <var data-var='time'>15:18</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Database maintenance

Jun <var data-var='date'>11</var>, <var data-var='time'>00:37</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>10</var>, <var data-var='time'>22:50</var> PDT Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>10</var>, <var data-var='time'>22:45</var> PDT Monitoring - This incident has been resolved. We are continuing to monitor at this time. Jun <var data-var='date'>10</var>, <var data-var='time'>21:06</var> PDT Investigating - We are seeing 503 errors across Patch API, Dashboard, Checkout, and Registry. We are investigating and will continue to provide updates.

Mar <var data-var='date'>29</var>, <var data-var='time'>19:05</var> PDT Resolved - All services are accessible again. Mar <var data-var='date'>29</var>, <var data-var='time'>19:01</var> PDT Monitoring - A fix has been implemented and we are coming back online. We are monitoring the return to normal. Mar <var data-var='date'>29</var>, <var data-var='time'>18:38</var> PDT Identified - We have identified the cause of the outage and are working to restore service Mar <var data-var='date'>29</var>, <var data-var='time'>18:35</var> PDT Investigating - We are investigating certificate issues with our dashboards and APIs

Is Patch down?

Patch status is UP

Lastest published events

Scheduled database maintenance

Elevated API Errors

Elevated errors on api.patch.io

Patch Services, Components and Regions

Recent Patch events

Scheduled database maintenance

Elevated API Errors

Elevated errors on api.patch.io

Checkouts with a specified Fixed Amount or Fixed Price may be unable to complete the flow

Project pages are unavailable

Provider security update