Sep <var data-var='date'> 7</var>, <var data-var='time'>09:12</var> PDT Resolved - This incident is resolved. Document processing (private and public documents) is operating normally as of 20:28 PDT. What happened: Between 17:00 and 20:28 PDT, document processing (private and public documents) was unavailable for many customers. After receiving reports, we took action, investigated, and restored normal operation. If you were affected, please reach out to our support team with your document link if you have documents that were completed between 17:00–20:28 PDT and are missing a signed PDF — our team will generate it for you internally. Please contact our Support team if you continue to experience issues: https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support Sep <var data-var='date'> 6</var>, <var data-var='time'>21:16</var> PDT Monitoring - We have deployed a fix for document management features and are monitoring the system to confirm full recovery. As we finish reprocessing failed events and the service stabilizes, some customers may still briefly experience issues creating, opening, or downloading documents or templates. Sep <var data-var='date'> 6</var>, <var data-var='time'>20:35</var> PDT Identified - We have confirmed that document management features are unavailable or degraded for affected customers. You may be unable to create, open, or download documents/templates via the app or PandaDoc API. Our team is actively working on a resolution. Next update in ~30 minutes. Sep <var data-var='date'> 6</var>, <var data-var='time'>19:52</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'> 6</var>, <var data-var='time'>19:47</var> PDT Investigating - We are receiving reports that document management features may be unavailable for some customers. You may be unable to open, download, or archive documents. We are actively investigating the issue and will share updates as soon as more information becomes available. Next update in ~30 minutes.

Incident notification

Sep <var data-var='date'> 6</var>, <var data-var='time'>05:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 6</var>, <var data-var='time'>04:51</var> PDT Verifying - Verification is currently underway for the maintenance items. Sep <var data-var='date'> 6</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>24</var>, <var data-var='time'>04:22</var> PDT Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'>24</var>, <var data-var='time'>04:20</var> PDT Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'>24</var>, <var data-var='time'>04:17</var> PDT Scheduled - Dear customers, We are reaching out to inform you about upcoming scheduled maintenance for Infrastructure to ensure continuous improvements and reliability. Maintenance Details: - Date & Time: 09/06/2026, 01:00 AM PDT - Expected Duration: 4 hour(s) - Location: US, EU Impact on Service: During this time, you may notice: * partial unavailability of services is expected. * temporary unavailability of real-time data updates or restricted access to certain data is expected during the maintenance period. We anticipate normal service to resume by 05:00 AM PDT. All your data remains secure and unaffected throughout this process. No Action Required: You don’t need to take any action. However, if you experience issues after the maintenance window, please don’t hesitate to contact us. We’re Here to Help: If you have any concerns or need assistance, feel free to reach out to our support team by Submitting a request in the application: https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support Sincerely, PandaDoc team

Scheduled US and EU PandaDoc Infrastructure Maintenance

Sep <var data-var='date'> 1</var>, <var data-var='time'>10:20</var> PDT Resolved - We're all set! Inline fields are working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). Sep <var data-var='date'> 1</var>, <var data-var='time'>10:19</var> PDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'> 1</var>, <var data-var='time'>09:54</var> PDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'> 1</var>, <var data-var='time'>09:54</var> PDT Monitoring - We have identified the root cause affecting inline fields in the recipient view for some users. We are continuing to monitor performance and will post a final update once full resolution is confirmed.

Inline fields may not work in the recipient view

Aug <var data-var='date'>23</var>, <var data-var='time'>03:15</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>23</var>, <var data-var='time'>02:51</var> PDT Verifying - Verification is currently underway for the maintenance items. Aug <var data-var='date'>23</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>05:42</var> PDT Scheduled - Dear customers, We are reaching out to inform you about upcoming scheduled maintenance for Infrastructure to ensure continuous improvements and reliability. Maintenance Details: - Date & Time: 08/23/2026, 01:00 AM PDT - Expected Duration: 4 hour(s) - Location: US, EU Impact on Service: During this time, you may notice: * partial unavailability of services is expected. * temporary unavailability of real-time data updates or restricted access to certain data is expected during the maintenance period. We anticipate normal service to resume by 05:00 AM PDT. All your data remains secure and unaffected throughout this process. No Action Required: You don’t need to take any action. However, if you experience issues after the maintenance window, please don’t hesitate to contact us. We’re Here to Help: If you have any concerns or need assistance, feel free to reach out to our support team by Submitting a request in the application: https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support Sincerely, PandaDoc team

Aug <var data-var='date'>20</var>, <var data-var='time'>14:42</var> PDT Resolved - We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). Aug <var data-var='date'>20</var>, <var data-var='time'>10:20</var> PDT Update - We've mitigated the issue affecting document creation and viewing, and are no longer seeing degradation. We continue to work on identify the root cause. We'll provide a further update as we learn more. Aug <var data-var='date'>20</var>, <var data-var='time'>10:03</var> PDT Investigating - We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Some users experience issues with creation and viewing of documents

Aug <var data-var='date'> 3</var>, <var data-var='time'>10:55</var> PDT Resolved - Live chat is working properly, and the incident should be fully resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>09:40</var> PDT Monitoring - Live chat should be available for users now. The application performance is still being monitored, and we will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>08:18</var> PDT Update - We are continuing to investigate this issue. Aug <var data-var='date'> 3</var>, <var data-var='time'>07:50</var> PDT Investigating - Live chat is currently unavailable due to an outage with our provider, Intercom (please see more details here https://www.finstatus.com/us-hosting). If you've submitted a support request, our team is still working through the queue, and reply times may be delayed. We appreciate your patience and will restore chat as soon as possible.

Live chat is currently unavailable

Jul <var data-var='date'>30</var>, <var data-var='time'>05:01</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>30</var>, <var data-var='time'>04:40</var> PDT Update - The team is continuing to work on the fix for the issue. Jul <var data-var='date'>30</var>, <var data-var='time'>04:08</var> PDT Identified - We've confirmed that the CRM document creation flow is unavailable or not working as expected for affected customers. You may experience issues with loading the PandaDoc module within CRM integrations during the document creation process. Our team is actively working to resolve it! We'll post the next update in 30 minutes. Jul <var data-var='date'>30</var>, <var data-var='time'>03:35</var> PDT Investigating - We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Document Creation via CRM Integrations

Jul <var data-var='date'>15</var>, <var data-var='time'>10:05</var> PDT Resolved - All set. The issue has been fully resolved. Documents created during the incident window have also been unblocked and are now available for sending. Jul <var data-var='date'>15</var>, <var data-var='time'>09:22</var> PDT Monitoring - The issue has been resolved. The customers should now be able to create and send new documents through the platform and use Public API requests normally. Please note that documents created during the incident window may still be unable to be sent. We are working on unblocking these affected documents and will provide an update once they are available for sending. Jul <var data-var='date'>15</var>, <var data-var='time'>09:12</var> PDT Identified - We have resolved the issue affecting Public API requests, and customers should now be able to use the Public API normally. We are continuing to work on the issue affecting document sending through the platform. We will provide another update as soon as more information becomes available. Jul <var data-var='date'>15</var>, <var data-var='time'>08:54</var> PDT Investigating - We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Some customers may experience Public API request failures or be unable to send documents through the platform

Jul <var data-var='date'> 1</var>, <var data-var='time'>13:56</var> PDT Resolved - We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). Jul <var data-var='date'> 1</var>, <var data-var='time'>05:28</var> PDT Update - We've confirmed that editing is currently unavailable for document sent more than 30 days ago. Affected clients may experience unresponsive editor behavior when attempting to edit such documents. Our team is actively working to resolve it. Jun <var data-var='date'>30</var>, <var data-var='time'>14:46</var> PDT Identified - We’ve identified the issue with editing sent documents and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

Limited ability in editing sent documents

May <var data-var='date'>21</var>, <var data-var='time'>09:04</var> PDT Resolved - We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). May <var data-var='date'>21</var>, <var data-var='time'>08:33</var> PDT Investigating - We’re on it! Our team has gotten to work resolving this issue to get you back on track as soon as possible. Please check back here for updates. May <var data-var='date'>21</var>, <var data-var='time'>08:20</var> PDT Monitoring - We have resolved the issue, and PandaDoc users should now be able to use the application normally. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved. May <var data-var='date'>21</var>, <var data-var='time'>08:07</var> PDT Investigating - We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Integrations are not responding; PDF won't download

May <var data-var='date'>19</var>, <var data-var='time'>08:09</var> PDT Resolved - We're all set! PandaDoc is working properly, and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). May <var data-var='date'>19</var>, <var data-var='time'>07:58</var> PDT Monitoring - We have resolved the issue, and PandaDoc users should now be able to use the application normally. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved. May <var data-var='date'>19</var>, <var data-var='time'>07:30</var> PDT Investigating - We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Documents won't load in the new interface

May <var data-var='date'> 6</var>, <var data-var='time'>13:03</var> PDT Resolved - We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). May <var data-var='date'> 6</var>, <var data-var='time'>12:28</var> PDT Update - We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved. May <var data-var='date'> 6</var>, <var data-var='time'>12:27</var> PDT Investigating - We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Global application issues: document access, sending, upload and download

Apr <var data-var='date'>30</var>, <var data-var='time'>13:53</var> PDT Resolved - We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). Apr <var data-var='date'>30</var>, <var data-var='time'>13:40</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>30</var>, <var data-var='time'>13:23</var> PDT Investigating - We are currently investigating the issue.

PandaDoc is responding slowly / Templates not visible / Document creation may be affected

Apr <var data-var='date'>22</var>, <var data-var='time'>04:31</var> PDT Resolved - This incident has been fully resolved. All platform features, including document signing and document downloads, are now fully operational. All affected documents have been successfully processed and PDF versions are now available. We apologize for any inconvenience caused and thank you for your patience throughout this incident. Apr <var data-var='date'>22</var>, <var data-var='time'>04:27</var> PDT Update - The underlying issues have been resolved, and all platform features are now operational. We are currently processing documents that were affected during the incident and did not have their PDF versions generated. Some clients may still experience errors when attempting to download documents as PDFs while this processing is ongoing. We will update the status to Resolved as soon as all affected documents have been successfully processed. Thank you for your patience. Apr <var data-var='date'>22</var>, <var data-var='time'>03:46</var> PDT Monitoring - Most platform features have been restored and are operating normally. We are continuing to work on resolving the remaining issues affecting document signing and document downloads. We will provide further updates as we make progress. Apr <var data-var='date'>22</var>, <var data-var='time'>03:01</var> PDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>22</var>, <var data-var='time'>03:01</var> PDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>22</var>, <var data-var='time'>02:46</var> PDT Identified - We have identified the root cause of the issue affecting document creation from templates, document sending, document status changes, file downloads, API functionality, and some third-party integrations. Our team is actively working on a fix. We will provide updates as we make progress. Apr <var data-var='date'>22</var>, <var data-var='time'>02:32</var> PDT Investigating - We are currently investigating an issue affecting multiple platform features, including document creation from templates, document sending, document status changes, file downloads, API functionality, and some third-party integrations. Our team is actively working to identify the root cause. We will provide updates as more information becomes available.

Document Creation, Sending, Downloads, API & Integrations Disruption

Jan <var data-var='date'> 9</var>, <var data-var='time'>13:26</var> PST Resolved - We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). Jan <var data-var='date'> 9</var>, <var data-var='time'>12:56</var> PST Investigating - We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved. Customers currently cannot reach support, and the support team is unable to respond.

Support messenger outage

Nov <var data-var='date'>16</var>, <var data-var='time'>03:56</var> PST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>16</var>, <var data-var='time'>03:28</var> PST Verifying - Verification is currently underway for the maintenance items. Nov <var data-var='date'>16</var>, <var data-var='time'>01:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>22</var>, <var data-var='time'>04:15</var> PDT Scheduled - Dear customers, We are reaching out to inform you about upcoming scheduled maintenance for Infrastructure to ensure continuous improvements and reliability. Maintenance Details: - Date & Time: 11/16/2025, 01:00 AM PST - Expected Duration: 4 hour(s) - Location: US Impact on Service: During this time, you may notice: * partial unavailability of services is expected. * temporary unavailability of real-time data updates or restricted access to certain data is expected during the maintenance period. We anticipate normal service to resume by 05:00 AM PST. All your data remains secure and unaffected throughout this process. No Action Required: You don’t need to take any action. However, if you experience issues after the maintenance window, please don’t hesitate to contact us. We’re Here to Help: If you have any concerns or need assistance, feel free to reach out to our support team by Submitting a request in the application: https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support Sincerely, PandaDoc team

Scheduled US PandaDoc Infrastructure Maintenance

Oct <var data-var='date'>27</var>, <var data-var='time'>10:52</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>27</var>, <var data-var='time'>09:49</var> PDT Investigating - We are currently experiencing a slowdown in key document operations. While the system remains operational, some actions may be significantly slower than usual. Our team is actively working to resolve the issue, and we expect improvements as soon as possible.

Slowdown in key document operations

Oct <var data-var='date'>20</var>, <var data-var='time'>07:06</var> PDT Resolved - We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). Oct <var data-var='date'>20</var>, <var data-var='time'>06:55</var> PDT Monitoring - We have resolved the issue and PandaDoc users should now be able to use the application normally. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>06:34</var> PDT Investigating - We are currently investigating this issue.

PandaDoc application won't load

Oct <var data-var='date'>19</var>, <var data-var='time'>04:00</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>19</var>, <var data-var='time'>03:59</var> PDT Update - Scheduled maintenance is still in progress, taking slightly longer than expected. We're extending the window in one hour for extra verifications. Oct <var data-var='date'>19</var>, <var data-var='time'>00:01</var> PDT Update - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>19</var>, <var data-var='time'>00:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 6</var>, <var data-var='time'>02:15</var> PDT Scheduled - Dear customers, We are reaching out to inform you about upcoming scheduled maintenance for Infrastructure, to ensure continuous improvements and reliability. Maintenance Details: - Date & Time: 10/19/2025, 07:00 AM UTC - Expected Duration: 4 hour(s) - Location: EU Impact on Service: During this time, you may notice: * partial unavailability of services is expected. * temporary unavailability of real-time data updates or restricted access to certain data is expected during the maintenance period. We anticipate normal service to resume by 11:00 AM UTC. All your data remains secure and unaffected throughout this process. No Action Required: You don’t need to take any action. However, if you experience issues after the maintenance window, please don’t hesitate to contact us. We’re Here to Help: If you have any concerns or need assistance, feel free to reach out to our support team by Submitting a request in the application: https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support Sincerely, PandaDoc team

Scheduled EU PandaDoc Infrastructure Maintenance

Sep <var data-var='date'>14</var>, <var data-var='time'>05:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>14</var>, <var data-var='time'>04:45</var> PDT Verifying - Verification is currently underway for the maintenance items. Sep <var data-var='date'>14</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>19</var>, <var data-var='time'>02:03</var> PDT Scheduled - Dear customers, We are reaching out to inform you about upcoming scheduled maintenance for Infrastructure to ensure continuous improvements and reliability. Maintenance Details: - Date & Time: 09/14/2025, 01:00 AM PDT - Expected Duration: 4 hour(s) - Location: US, EU During this time, you may notice: * partial unavailability of services is expected. * temporary unavailability of real-time data updates or restricted access to certain data is expected during the maintenance period. We anticipate normal service to resume by 05:00 AM PDT. All your data remains secure and unaffected throughout this process. No Action Required: You don't need to take any action. However, if you experience issues after the maintenance window, please don't hesitate to contact us. We're Here to Help: If you have any concerns or need assistance, feel free to reach out to our support team by Submitting a request in the application: https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support Sincerely, PandaDoc team

Jul <var data-var='date'>28</var>, <var data-var='time'>09:37</var> PDT Resolved - We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). Jul <var data-var='date'>28</var>, <var data-var='time'>09:02</var> PDT Identified - We’ve identified the issue and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

Document access in editor

Jul <var data-var='date'>27</var>, <var data-var='time'>03:32</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>27</var>, <var data-var='time'>02:48</var> PDT Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'>27</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>15</var>, <var data-var='time'>01:46</var> PDT Scheduled - Dear customers, We are reaching out to inform you about upcoming scheduled maintenance for Infrastructure to ensure continuous improvements and reliability. Maintenance Details: - Date & Time: 07/27/2025, 01:00 AM PDT - Expected Duration: 4 hour(s) - Location: US, EU During this time, you may notice: * partial unavailability of services is expected. * temporary unavailability of real-time data updates or restricted access to certain data is expected during the maintenance period. We anticipate normal service to resume by 05:00 AM PDT. All your data remains secure and unaffected throughout this process. No Action Required: You don't need to take any action. However, if you experience issues after the maintenance window, please don't hesitate to contact us. We're Here to Help: If you have any concerns or need assistance, feel free to reach out to our support team by Submitting a request in the application: https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support Sincerely, PandaDoc team

Jun <var data-var='date'>13</var>, <var data-var='time'>01:25</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>12:13</var> PDT Investigating - We’re currently experiencing issues with identity verification due to an incident on our third-party provider’s side (Persona). Impact: Notarization: Persona verification is unavailable. Workaround: Please use Personally Known verification instead. Document Verification (ID Check): ID Check for Advanced Verification may not function as expected. Workaround: You can switch the recipient’s verification method to another available type, such as Knowledge-Based Authentication (KBA). Instructions: KBA Setup Guide We recommend using these alternatives until the issue with Persona is resolved. Our team is monitoring the situation closely.

Issue with Identity Verification (Persona)

Apr <var data-var='date'>23</var>, <var data-var='time'>15:18</var> PDT Resolved - We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support). Apr <var data-var='date'>23</var>, <var data-var='time'>12:33</var> PDT Update - The development team carries on the investigation and is putting all the possible effort in pursuit to restore the search functionality. Check back here for updates and we will get this back on track as soon as possible! Apr <var data-var='date'>23</var>, <var data-var='time'>08:17</var> PDT Update - The Pipedrive integration should be back and running! If the issue persists on your end, please reconnect the integration from PandaDoc's end -> Settings -> Integrations (clear the "Cached images and files" for "All Time" period and if anything goes wrong during the reconnect and try again). The team is doing their best to resolve the search issue, thank you for your patience! Apr <var data-var='date'>23</var>, <var data-var='time'>07:30</var> PDT Investigating - We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Document search results are not loaded

Mar <var data-var='date'>16</var>, <var data-var='time'>02:45</var> PDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>16</var>, <var data-var='time'>02:18</var> PDT Verifying - Verification is currently underway for the maintenance items. Mar <var data-var='date'>16</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>10</var>, <var data-var='time'>05:16</var> PDT Scheduled - Dear customers, We are reaching out to inform you about upcoming scheduled maintenance for Infrastructure to ensure continuous improvements and reliability. Maintenance Details: - Date & Time: 03/16/2025, 01:00 AM PDT - Expected Duration: 4 hour(s) - Location: US Impact on Service: During this time, you may notice: * partial unavailability of services is expected. * temporary unavailability of real-time data updates or restricted access to certain data is not expected during the maintenance period. We anticipate normal service to resume by 05:00 AM PDT. All your data remains secure and unaffected throughout this process. No Action Required: You don’t need to take any action. However, if you experience issues after the maintenance window, please don’t hesitate to contact us. We’re Here to Help: If you have any concerns or need assistance, feel free to reach out to our support team by Submitting a request in the application: https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support Sincerely, PandaDoc team

Is PandaDoc down?

PandaDoc status is UP

Lastest published events

Incident notification

Scheduled US and EU PandaDoc Infrastructure Maintenance

Inline fields may not work in the recipient view

PandaDoc Services, Components and Regions

Recent PandaDoc events

Incident notification

Scheduled US and EU PandaDoc Infrastructure Maintenance

Inline fields may not work in the recipient view

Scheduled US and EU PandaDoc Infrastructure Maintenance

Some users experience issues with creation and viewing of documents

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