Aug <var data-var='date'> 6</var>, <var data-var='time'>10:50</var> CDT Resolved - This incident has been resolved. Aug <var data-var='date'> 6</var>, <var data-var='time'>10:37</var> CDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 6</var>, <var data-var='time'>10:33</var> CDT Investigating - Some customers may see inconsistent or incomplete scan results during this period. We are actively investigating.

Degraded Service in Compliance Check Scanner

Jul <var data-var='date'>27</var>, <var data-var='time'>20:07</var> CDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>27</var>, <var data-var='time'>19:45</var> CDT Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'>25</var>, <var data-var='time'>15:10</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

Osano's Engineering team will be conducting routine infrastructure maintenance.

Apr <var data-var='date'>19</var>, <var data-var='time'>04:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>19</var>, <var data-var='time'>00:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>14:20</var> CDT Scheduled - Osano's Engineering Team will be conducting routine infrastructure maintenance on our Consent Recording Processor. We will provide regular updates throughout the process.

Routine Infrastructure Maintenance

Apr <var data-var='date'> 1</var>, <var data-var='time'>10:57</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'> 1</var>, <var data-var='time'>10:42</var> CDT Monitoring - We've implemented a fix, and are monitoring the CMP publishing service. Apr <var data-var='date'> 1</var>, <var data-var='time'>10:28</var> CDT Identified - We have identified the root cause. We are working on restoring the publishing service ASAP. Apr <var data-var='date'> 1</var>, <var data-var='time'>09:49</var> CDT Investigating - We are currently investigating this issue. Apr <var data-var='date'> 1</var>, <var data-var='time'>09:23</var> CDT Identified - The Consent Management Publishing service is currently experiencing degraded service. We are investigating, and will keep you updated.

Consent Management Publishing Experiencing Degraded Service

Mar <var data-var='date'>30</var>, <var data-var='time'>19:32</var> CDT Resolved - This incident has been resolved. Mar <var data-var='date'>30</var>, <var data-var='time'>19:23</var> CDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>30</var>, <var data-var='time'>18:53</var> CDT Investigating - We are currently experiencing degraded service in the my.osano.com webapp. We are investigating and will keep you updated.

Errors logging into my.osano.com

Mar <var data-var='date'>19</var>, <var data-var='time'>22:39</var> CDT Resolved - The issue affecting our reporting dashboard has been fully resolved. All systems are now operating normally, and data is loading as expected. Mar <var data-var='date'>19</var>, <var data-var='time'>17:11</var> CDT Investigating - We’re currently experiencing degraded performance with our reporting dashboard. Some users may notice slow load times or incomplete data. Our team is actively investigating and working to restore full service as quickly as possible. We’ll share updates here as we learn more. Thank you for your patience.

Reporting Dashboard Performance Degradation

Mar <var data-var='date'> 9</var>, <var data-var='time'>15:44</var> CDT Resolved - This incident has been resolved. Mar <var data-var='date'> 9</var>, <var data-var='time'>15:13</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 9</var>, <var data-var='time'>15:00</var> CDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 9</var>, <var data-var='time'>14:42</var> CDT Investigating - We are currently investigating this issue.

Potential Degraded Service in Customer Reporting Features

Oct <var data-var='date'>21</var>, <var data-var='time'>16:02</var> CDT Resolved - This incident has been resolved. Oct <var data-var='date'>21</var>, <var data-var='time'>15:47</var> CDT Monitoring - We've identified the root cause and have implemented a fix. We will continue to monitor. Oct <var data-var='date'>21</var>, <var data-var='time'>15:38</var> CDT Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>21</var>, <var data-var='time'>15:18</var> CDT Investigating - We are currently investigating this issue.

my.osano.com failing to load due to database performance issues. Osano's engineering is actively investigating the root cause and mitigation options. Customers may experience issues logging in.

Oct <var data-var='date'>20</var>, <var data-var='time'>18:50</var> CDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>16:18</var> CDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>20</var>, <var data-var='time'>16:15</var> CDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>20</var>, <var data-var='time'>12:32</var> CDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>20</var>, <var data-var='time'>12:24</var> CDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>20</var>, <var data-var='time'>12:03</var> CDT Update - We are experiencing degraded service in the my.osano.com reporting dashboards caused by the ongoing AWS outage. All other services remain operational. Oct <var data-var='date'>20</var>, <var data-var='time'>11:09</var> CDT Update - AWS has identified the root cause. All Osano services remain operational. Oct <var data-var='date'>20</var>, <var data-var='time'>09:23</var> CDT Update - AWS is currently investigating the root cause. Oct <var data-var='date'>20</var>, <var data-var='time'>09:21</var> CDT Monitoring - A fix has been implemented and we are monitoring the results.

Amazon Webservices (AWS) experiencing outages across multiple services. Customers may experience issues logging into the my.osano.com application. Consent recording and CMP discoveries remain operational.

Sep <var data-var='date'>29</var>, <var data-var='time'>16:04</var> CDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>15:49</var> CDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>29</var>, <var data-var='time'>15:49</var> CDT Investigating - We are currently investigating this issue.

my.osano.com application experiencing degraded service

Sep <var data-var='date'>24</var>, <var data-var='time'>10:09</var> CDT Resolved - This incident has been resolved. Sep <var data-var='date'>24</var>, <var data-var='time'>09:34</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>24</var>, <var data-var='time'>09:28</var> CDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>24</var>, <var data-var='time'>09:08</var> CDT Investigating - We are currently investigating this issue.

Issues logging into my.osano.com

Sep <var data-var='date'>16</var>, <var data-var='time'>11:40</var> CDT Resolved - This incident has been resolved. Sep <var data-var='date'>16</var>, <var data-var='time'>11:33</var> CDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>16</var>, <var data-var='time'>11:17</var> CDT Investigating - We are currently investigating this issue.

Degraded service in my.osano.com dashboard reporting services

Sep <var data-var='date'>10</var>, <var data-var='time'>00:00</var> CDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 9</var>, <var data-var='time'>20:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 4</var>, <var data-var='time'>12:14</var> CDT Scheduled - Osano's Engineering team will be conducting routine infrastructure maintenance for Wirewheel.

Aug <var data-var='date'>13</var>, <var data-var='time'>15:52</var> CDT Resolved - This incident has been resolved. Aug <var data-var='date'>13</var>, <var data-var='time'>15:48</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>13</var>, <var data-var='time'>15:31</var> CDT Update - We are continuing to investigate this issue. Aug <var data-var='date'>13</var>, <var data-var='time'>15:30</var> CDT Investigating - We are currently investigating this issue.

Web Application Experiencing Degraded Service

Jul <var data-var='date'> 2</var>, <var data-var='time'>03:00</var> CDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>23:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>13:41</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

Osano's Engineering team will be conducting infrastructure database maintenance.

Jun <var data-var='date'>11</var>, <var data-var='time'>14:53</var> CDT Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>14:48</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>11</var>, <var data-var='time'>14:28</var> CDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>11</var>, <var data-var='time'>14:28</var> CDT Investigating - We are currently investigating this issue.

Web Application Login Errors for my.osano.com

Jun <var data-var='date'> 6</var>, <var data-var='time'>16:07</var> CDT Resolved - This incident has been resolved. Jun <var data-var='date'> 6</var>, <var data-var='time'>16:02</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 6</var>, <var data-var='time'>15:56</var> CDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 6</var>, <var data-var='time'>15:39</var> CDT Update - We are continuing to investigate this issue. Jun <var data-var='date'> 6</var>, <var data-var='time'>15:38</var> CDT Investigating - We are currently investigating this issue.

Partially Degraded Service on Specific Requests to CMP Script

May <var data-var='date'> 8</var>, <var data-var='time'>08:55</var> CDT Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>08:49</var> CDT Update - We are continuing to monitor for any further issues. May <var data-var='date'> 8</var>, <var data-var='time'>08:49</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 8</var>, <var data-var='time'>08:30</var> CDT Investigating - We are currently investigating this issue.

Errors Related to Cookie Discoveries in the B2B Web Application

Apr <var data-var='date'>26</var>, <var data-var='time'>23:24</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>26</var>, <var data-var='time'>23:24</var> CDT Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'>26</var>, <var data-var='time'>23:16</var> CDT In progress - Osano scheduled maintenance is starting. Apr <var data-var='date'>23</var>, <var data-var='time'>09:14</var> CDT Scheduled - Osano's Engineering team will be conducting routine infrastructure and database maintenance. During this upgrade window, you may be unable to access my.osano.com.

Apr <var data-var='date'> 3</var>, <var data-var='time'>16:32</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'> 3</var>, <var data-var='time'>15:55</var> CDT Update - We are continuing to investigate this issue. Apr <var data-var='date'> 3</var>, <var data-var='time'>15:54</var> CDT Investigating - We are currently investigating this issue.

Web Application Reporting Experiencing Degraded Service

Feb <var data-var='date'> 3</var>, <var data-var='time'>16:32</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'> 3</var>, <var data-var='time'>16:17</var> CST Monitoring - A fix has been implemented. We're continuing to monitor. Feb <var data-var='date'> 3</var>, <var data-var='time'>15:56</var> CST Investigating - We are currently investigating this issue.

CMP Tattle API Experiencing Errors

Dec <var data-var='date'> 8</var>, <var data-var='time'>03:00</var> CST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 6</var>, <var data-var='time'>10:06</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Nov <var data-var='date'> 9</var>, <var data-var='time'>23:49</var> CST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 9</var>, <var data-var='time'>23:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 8</var>, <var data-var='time'>10:43</var> CST Scheduled - Osano's Engineering team will be conducting routine infrastructure maintenance.

Osano Platform Maintenance

Nov <var data-var='date'> 3</var>, <var data-var='time'>02:00</var> CST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 2</var>, <var data-var='time'>23:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>30</var>, <var data-var='time'>14:05</var> CDT Scheduled - Osano's Engineering team will be conducting routine infrastructure maintenance.

Oct <var data-var='date'> 6</var>, <var data-var='time'>01:03</var> CDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 5</var>, <var data-var='time'>23:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 4</var>, <var data-var='time'>10:15</var> CDT Scheduled - Customer access to the Osano web application and supporting APIs will be limited due to a planned database upgrade.

Is Osano down?

Osano status is UP

Lastest published events

Degraded Service in Compliance Check Scanner

Osano's Engineering team will be conducting routine infrastructure maintenance.

Routine Infrastructure Maintenance

Osano Services, Components and Regions

Recent Osano events

Degraded Service in Compliance Check Scanner

Osano's Engineering team will be conducting routine infrastructure maintenance.

Routine Infrastructure Maintenance

Consent Management Publishing Experiencing Degraded Service

Errors logging into my.osano.com

Reporting Dashboard Performance Degradation