Oct <var data-var='date'> 7</var>, <var data-var='time'>11:12</var> PDT Resolved - At this time the issue has been resolved. We strive to ensure our operations and services offered to our clients are running smoothly and interruption-free as possible. Thank you, to all of our clients for their patience and understanding regarding this issue. Sincerely, Opus Interactive Inc.Oct <var data-var='date'> 7</var>, <var data-var='time'>10:22</var> PDT Investigating - Around 9:30am PDT we detected network issues with one of our providers. We are no longer routing directly with that provider, but we have found that routes with other providers are having issues as well. We are reaching out to those providers and are requesting details and ETA for resolution. We will update this as we receive more information.

Upstream network provider outages affecting some routes.

May <var data-var='date'>25</var>, <var data-var='time'>17:00</var> PDT Resolved - This incident has been resolved.May <var data-var='date'>16</var>, <var data-var='time'>11:18</var> PDT Identified - All of our customer's workloads have been restored successfully. We continue to work through and troubleshoot any further issues that arise. We thank you for your continued patience and greatly appreciate your understanding as we continue these efforts.

Incident affecting infrastructure.

Jul <var data-var='date'>28</var>, <var data-var='time'>08:57</var> PDT Resolved - This incident has been resolved.Jul <var data-var='date'>28</var>, <var data-var='time'>00:45</var> PDT Monitoring - The issue has been resolved and we are monitoring it for now.Jul <var data-var='date'>27</var>, <var data-var='time'>23:35</var> PDT Update - The issue appears to only be affecting connectivity between Opus HIO and VA datacenters to the TX datacenter. systems to not appear to have issues connecting to the external internet.Jul <var data-var='date'>27</var>, <var data-var='time'>23:33</var> PDT Update - We are continuing to investigate this issue.Jul <var data-var='date'>27</var>, <var data-var='time'>23:31</var> PDT Update - Databank, the TX datacenter, and they are currently investigating an issue that is affecting a number of clients.Jul <var data-var='date'>27</var>, <var data-var='time'>22:53</var> PDT Investigating - We are currently investigating the issue

Connecivity issues in TX datacenter

Jun <var data-var='date'>29</var>, <var data-var='time'>16:49</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>29</var>, <var data-var='time'>13:23</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'>29</var>, <var data-var='time'>13:22</var> PDT Update - The circuits are back online. We are continue monitoring them while waiting for the official words from the vendor.Jun <var data-var='date'>29</var>, <var data-var='time'>12:37</var> PDT Update - Latest update from Databank: "Technicians on site are working at both ends of the fiber line to assess where any damage may reside. As efforts continue we will remain in contact with technicians and will relay information as we received it. "Jun <var data-var='date'>29</var>, <var data-var='time'>11:21</var> PDT Update - Databank networking team and onsite facilities teams are working with the tech on-site to identify the circuit. They are tracing the circuit now. More updates to follow.Jun <var data-var='date'>29</var>, <var data-var='time'>03:53</var> PDT Identified - We have identified an issue affecting some of our clients. The circuits allowing internal communication between the TX1 and HIO1/VA1 data-centers is down. External Internet facing services appear to be unaffected. The circuit vendors are working on the issue, at this time we do not have an ETA on resolution Thank you for your patience and understanding in this matter. Please continue to check this site for any updates. Sincerely, Opus Interactive Inc.

Circuit down between TX1 and HIO1/VA1 datacenters

Jun <var data-var='date'>11</var>, <var data-var='time'>16:24</var> PDT Resolved - We have confirmed with the Fiber Vendor that we are back up and service has been restored. They have confirmed to be hands off at this time as full functionality has been restored." Opus has also verified functionality from our side. If you are still experiencing issues at this time, please open ticket and well will follow-up as needed. Regards, Support Team Lead - Opus Interactive support@opusinteractive.com http://hosting.opusinteractive.com/portalJun <var data-var='date'>11</var>, <var data-var='time'>11:28</var> PDT Update - Construction crews are still digging around fiber and the vendor currently has a technician headed to the location with a new hand hole and splice case to install at that location. More updates to follow.Jun <var data-var='date'>11</var>, <var data-var='time'>11:28</var> PDT Update - Our vendor has found construction crews boring where we believe the damage to be located. Construction crews are digging up at that location right now to find our fiber lines. We will continue to provide updates.Jun <var data-var='date'>11</var>, <var data-var='time'>11:28</var> PDT Update - The vendor techs are narrowing down the damaged location. They are working to validate suspected area of the issue and closer to isolating the damage. More update to follow.Jun <var data-var='date'>11</var>, <var data-var='time'>11:26</var> PDT Identified - The vendor has identifies a circuit cut and has dispatched crews to resolve.

Jun <var data-var='date'>11</var>, <var data-var='time'>11:12</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'> 5</var>, <var data-var='time'>02:34</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'> 5</var>, <var data-var='time'>02:31</var> PDT Update - A workaround is in place so that traffic flows properly as we continue our analysis of the root cause.Jun <var data-var='date'> 4</var>, <var data-var='time'>23:15</var> PDT Investigating - External network traffic is not routing to our switch gear at the TX1 datacenter facility. We are investigating upstream routing to identify the source of the issue.

Inbound external network access in Dallas TX (TX1)

Sep <var data-var='date'>29</var>, <var data-var='time'>21:10</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>29</var>, <var data-var='time'>17:39</var> PDT Investigating - We are currently investigating some network flapping issues that are affecting some clients. Thank you for your patience.

We are currently investigating some network flapping issues that are affecting some clients.

Jun <var data-var='date'>18</var>, <var data-var='time'>08:03</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>17</var>, <var data-var='time'>08:44</var> PDT Monitoring - The network issues have cleared and are being monitored.Jun <var data-var='date'>17</var>, <var data-var='time'>07:27</var> PDT Investigating - We are currently investigating issues that appear to be affecting our Portland and Hillsboro networks as well as DNS.

Opus Interactive Investigating network issues

May <var data-var='date'>22</var>, <var data-var='time'>10:19</var> PDT Resolved - Issue appears to be cleared based on reports from clients that were reporting issues with that route.May <var data-var='date'>22</var>, <var data-var='time'>08:22</var> PDT Monitoring - We are monitoring this issue. If you are having connectivity issues and a traceroute shows that you are not connecting via a Zayo route, please contact support.May <var data-var='date'>22</var>, <var data-var='time'>07:57</var> PDT Update - We are seeing a number of issues with connections that route through part of Zayo network getting to our datacenters.May <var data-var='date'>22</var>, <var data-var='time'>07:32</var> PDT Investigating - We are currently investigating possible internet traffic issues involving traffic getting to our network from the southeast potion of the United States.

Possible network issues

Oct <var data-var='date'>23</var>, <var data-var='time'>08:00</var> PDT Resolved - This incident has been resolved.Oct <var data-var='date'>22</var>, <var data-var='time'>19:08</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>22</var>, <var data-var='time'>16:50</var> PDT Update - We are continuing to work on a fix for this issue.Oct <var data-var='date'>22</var>, <var data-var='time'>16:50</var> PDT Identified - The are currently looking into a resolution for DNS resolution issues that we are currently having in our HIO environment.

DNS resolution issues

Sep <var data-var='date'>17</var>, <var data-var='time'>16:58</var> PDT Resolved - At this time the issue has been resolved. We strive to ensure our operations and services offered to our clients are running smoothly and interruption-free as possible. Thank you, to all of our clients for their patience and understanding regarding this issue.Sep <var data-var='date'>17</var>, <var data-var='time'>13:41</var> PDT Update - The core issue has been identified and addressed at this time. The vast majority of clients impacted should now be functioning as expected. There is a small subset of clients who are continuing to experience issues and those issues are being addressed. If you see symptoms, and have not been contacted directly about those symptoms, please reach out and let us know.Sep <var data-var='date'>17</var>, <var data-var='time'>10:25</var> PDT Identified - Opus have identified that the issue is stemming from a network related issue that affected storage connectivity. We have instigated resolutions to fix and we are currently working with affected customers to verify that environments are accessible once again.Sep <var data-var='date'>17</var>, <var data-var='time'>08:57</var> PDT Update - We are continuing to troubleshoot the network performance degradation being experienced by a small subset of customers. We have engaged our partner vendors to help with isolating the issues being reported. We will update with more information as soon as possible.Sep <var data-var='date'>17</var>, <var data-var='time'>07:06</var> PDT Investigating - We are currently experiencing network performance degradation. May impact remote access capabilities and website performance. We are actively investigating the issue and are working to identify the cause as soon as possible.

Network Performance Degraded

Jul <var data-var='date'>12</var>, <var data-var='time'>04:53</var> PDT Resolved - This incident has been resolved.Jul <var data-var='date'>11</var>, <var data-var='time'>21:47</var> PDT Update - More than half the migrations are complete. We continue to see improved performance.Jul <var data-var='date'>11</var>, <var data-var='time'>19:20</var> PDT Update - We've made good progress and see positive results in the bulk of the impacted environment. VM's are continuing to move with steadily increasing speed.Jul <var data-var='date'>11</var>, <var data-var='time'>18:15</var> PDT Update - The migrations are moving forward. As the datastore becomes more clear the migrations will likely move faster and performance will improve for everyone.Jul <var data-var='date'>11</var>, <var data-var='time'>16:42</var> PDT Identified - The issue is being investigated. The issue is isolated to a specific cluster. We are migrating everyone off to improve functionality and performance. Further action is anticipated. Expect sluggish network connectivity and dropped packets until the issue is resolved.

Disk Latency / Network Latency

Feb <var data-var='date'>15</var>, <var data-var='time'>19:05</var> PST Resolved - We have concluded our monitoring process, the issue has been resolved. We strive to ensure our operations and services offered to our clients are running smoothly and interruption-free as possible. Thank you, to all of our clients for their patience and understanding regarding this issue.    Sincerely,  Opus Interactive Inc.Feb <var data-var='date'>15</var>, <var data-var='time'>18:37</var> PST Monitoring - All affected storage volumes back online.and we are currently monitoring the services that were affected. We sincerely appreciate all of our client's patience and understanding.   Sincerely,  Opus Interactive Inc.Feb <var data-var='date'>15</var>, <var data-var='time'>17:24</var> PST Update - All affected storage volumes back online.  Technicians are resolving issues with remaining affected servers.Feb <var data-var='date'>15</var>, <var data-var='time'>16:11</var> PST Update - We are continuing to work on bringing the affected storage nodes back online after the power outage.   Thank you for your patience and understanding in this matter. Please continue to check this site for any updates.  Sincerely,  Opus Interactive Inc.Feb <var data-var='date'>15</var>, <var data-var='time'>14:34</var> PST Update - We are continuing to work through the impact of the heating malfunction. As a result of the malfunction it forced certain storage nodes to become overheated and unresponsive.  The impact is isolated to a select amount of customers. We are currently re-syncing storage nodes to bring everything online as soon as possible.   Thank you for your patience and understanding in this matter. Please continue to check this site for any updates.   Sincerely,  Opus Interactive Inc.Feb <var data-var='date'>15</var>, <var data-var='time'>13:24</var> PST Identified - We have identified a Heating issue affecting some of our clients in our PDX downtown datacenter location.  This is directly connected to a heating malfunction that we are actively working to resolve.  Thank you for your patience and understanding in this matter. Please continue to check this site for any updates.  Sincerely,  Opus Interactive Inc.

Service Disruption Identified

Oct <var data-var='date'>20</var>, <var data-var='time'>14:23</var> PDT Resolved - At this time the issue has been resolved. We strive to ensure our operations and services offered to our clients are running smoothly and interruption-free as possible. Thank you, to all of our clients for their patience and understanding regarding this issue.    Sincerely,  Opus Interactive Inc.Oct <var data-var='date'>20</var>, <var data-var='time'>11:35</var> PDT Update - Opus are continuing to finalize the restoration process for the small amount of affected systems. If you are experiencing any further issues and need assistance please contact us via our support number at: 503-972-6690  We sincerely appreciate all of our client's patience and understanding.   Sincerely,   Opus Interactive IncOct <var data-var='date'>20</var>, <var data-var='time'>08:34</var> PDT Monitoring - Opus have repaired and restored the majority of the storage volumes that affected a select few customers . We are currently monitoring the affected services. If you are experiencing any further issues and need assistance please contact us via our support number at: 503-972-6690  We sincerely appreciate all of our client's patience and understanding.  Sincerely,  Opus Interactive Inc.Oct <var data-var='date'>19</var>, <var data-var='time'>19:00</var> PDT Update - We are continuing to actively rebuild and repair the broken storage nodes. Due to the extensive nature of the volume restore, it is taking an increased amount of time.   We appreciate your understanding and patience on this matter. Please continue to check this site for further updates.   Sincerely,   Opus Interactive Inc.Oct <var data-var='date'>19</var>, <var data-var='time'>17:20</var> PDT Identified - We have identified the specific storage issue affecting a select number of our clients.   The current status is that our hardware vendor is assisting us with actively repairing the broken storage volumes.   Thank you for your patience and understanding in this matter. Please continue to check this site for further updates.   Sincerely,   Opus Interactive Inc.Oct <var data-var='date'>19</var>, <var data-var='time'>14:00</var> PDT Investigating - Opus Interactive is aware of a storage issue that is currently affecting a small portion of our clients. We are actively working to identify the root cause and implement a solution as soon as possible.   We understand the seriousness of any disruption and the impacts it may have on our client's operations. We sincerely appreciate your patience and understanding regarding this matter.   Please check this page for any additional updates we will provide as the information becomes available.    Sincerely,  Opus Interactive Inc.

Service Disruption: Storage Node

Aug <var data-var='date'>11</var>, <var data-var='time'>16:31</var> PDT Resolved - At this time the issue has been resolved. We strive to ensure our operations and services offered to our clients are running smoothly and interruption-free as possible. Thank you, to all of our clients for their patience and understanding regarding this issue.    Sincerely,  Opus Interactive Inc.Aug <var data-var='date'>11</var>, <var data-var='time'>15:08</var> PDT Monitoring - We have implemented a solution and are currently monitoring the affected services. We sincerely appreciate all of our client's patience and understanding.   Sincerely,  Opus Interactive Inc.Aug <var data-var='date'>11</var>, <var data-var='time'>14:58</var> PDT Identified - We have identified a storage issue affecting some of our clients.   We are actively working to resolve the issue at this time. Thank you for your patience and understanding in this matter. Please continue to check this site for any updates.   Sincerely,  Opus Interactive Inc.Aug <var data-var='date'>11</var>, <var data-var='time'>14:45</var> PDT Investigating - Opus Interactive is aware of an issue that is currently affecting some of our clients. We are actively working to identify the root cause and implement a solution as soon as possible.   We understand the seriousness of any disruption and the impacts it may have on our client's operations. We sincerely appreciate your patience and understanding regarding this matter.   Please check this page for any additional updates we will provide as the information becomes available.    Sincerely,  Opus Interactive Inc.

Service Disruption

Jul <var data-var='date'>23</var>, <var data-var='time'>18:28</var> PDT Resolved - The outage is resolved.Jul <var data-var='date'>23</var>, <var data-var='time'>17:33</var> PDT Investigating - Team is engaged. Tata and Opus working on the issue.

PDX power outage

Jun <var data-var='date'>14</var>, <var data-var='time'>14:02</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>14</var>, <var data-var='time'>11:49</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'>14</var>, <var data-var='time'>11:24</var> PDT Identified - We are aware of an issue upstream affecting some of the BGP routing that is currently affecting clients. We are aware of this issue and are actively resolving the issue at this time. Thank you for your patience.

Upstream Provider - BGP Issue

May <var data-var='date'>23</var>, <var data-var='time'>14:17</var> PDT Resolved - This issue is resolved. After monitoring the situation and periodically testing the routing connections we are now able to successfully make and receive calls. Please notify us at support@opusinteractive if you are still seeing issues.May <var data-var='date'>23</var>, <var data-var='time'>08:58</var> PDT Identified - CenturyLink is experiencing call routing issues in the Portland area affecting call routing in the area and the 503 area code. This is affecting inbound calls to our PBX along with those of customer PBXs.

Voice call upstream routing issues

Apr <var data-var='date'>25</var>, <var data-var='time'>08:27</var> PDT Resolved - After extensive monitoring and implementing additional fail-safes this issue has been resolved and we will be resuming normal operations.Apr <var data-var='date'>24</var>, <var data-var='time'>18:35</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>24</var>, <var data-var='time'>16:51</var> PDT Investigating - We have identified an unknown issue affecting some traffic traversing through one of our core switches. We are currently investigating this issue with all available technicians at this time. We understand this is a critical issue and we will be working to resolve the issue in the least amount of time possible. Thank you for your patience and understanding in this matter.

Network Latency Issue

Mar <var data-var='date'>22</var>, <var data-var='time'>23:26</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>22</var>, <var data-var='time'>17:14</var> PDT Investigating - Currently aware of a latency event that is being investigated and worked on by our engineers.

Degraded Services

Mar <var data-var='date'>22</var>, <var data-var='time'>18:04</var> PDT Resolved - The issue has been resolved. The cause was traced through to be an upstream providers issue.

Feb <var data-var='date'> 6</var>, <var data-var='time'>14:07</var> PST Resolved - Issue has been resolvedFeb <var data-var='date'> 6</var>, <var data-var='time'>11:38</var> PST Identified - We are experiencing a partial outage with one of our shared hosting servers that is causing sites hosted within the server to be impacted. We are working on a swift resolution.

Unix Shared Hosting Partial Outage

Jan <var data-var='date'>16</var>, <var data-var='time'>09:25</var> PST Resolved - The storage incident is resolved at this time.  Please contact us if you see residual issues.Jan <var data-var='date'>15</var>, <var data-var='time'>21:14</var> PST Identified - Opus is experiencing issues with some of its storage clusters in the PDX location. The issue has been identified and is being actively worked on to be resolved.

PDX Storage Cluster Issue

Jan <var data-var='date'>16</var>, <var data-var='time'>00:01</var> PST Resolved - The storage incident is resolved at this time.  Please contact us if you see residual issues.Jan <var data-var='date'>15</var>, <var data-var='time'>21:14</var> PST Identified - Opus is experiencing issues with some of its storage clusters in the PDX location. The issue has been identified and is being actively worked on to be resolved.

Jan <var data-var='date'>15</var>, <var data-var='time'>23:58</var> PST Resolved - The storage incident is resolved at this time.  Please contact us if you see residual issues.Jan <var data-var='date'>15</var>, <var data-var='time'>21:14</var> PST Identified - Opus is experiencing issues with some of its storage clusters in the PDX location. The issue has been identified and is being actively worked on to be resolved.

Is Opus Interactive down?

Opus Interactive status is UP

Lastest published events

Upstream network provider outages affecting some routes.

Incident affecting infrastructure.

Connecivity issues in TX datacenter

Opus Interactive Services, Components and Regions

Recent Opus Interactive events

Upstream network provider outages affecting some routes.

Incident affecting infrastructure.

Connecivity issues in TX datacenter

Circuit down between TX1 and HIO1/VA1 datacenters

Circuit down between TX1 and HIO1/VA1 datacenters

Inbound external network access in Dallas TX (TX1)

Get your FREE account now,
5 monitors included!

Is Opus Interactive down?

Opus Interactive status is UP

Lastest published events

Upstream network provider outages affecting some routes.

Incident affecting infrastructure.

Connecivity issues in TX datacenter

Opus Interactive Services, Components and Regions

Recent Opus Interactive events

Upstream network provider outages affecting some routes.

Incident affecting infrastructure.

Connecivity issues in TX datacenter

Circuit down between TX1 and HIO1/VA1 datacenters

Circuit down between TX1 and HIO1/VA1 datacenters

Inbound external network access in Dallas TX (TX1)

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!