Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components
 <ul>
 <li>Image Generation (Operational)</li>
 </ul>

Elevated errors with image generation

Status: Monitoring We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

Elevated error rates with some U.S. business Mastercards

Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components
 <ul>
 <li>Codex Web (Operational)</li>
<li>ChatGPT Work (Operational)</li>
<li>dots (Operational)</li>
 </ul>

ChatGPT Work and Dots Errors

Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components
 <ul>
 <li>Conversations (Operational)</li>
 </ul>

Elevated error rates across paid ChatGPT plans

Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components
 <ul>
 <li>File uploads (Operational)</li>
 </ul>

File upload errors in ChatGPT

Status: Resolved All affected services are operating normally again.

We’re sorry for the disruption, and we appreciate your patience. Affected components
 <ul>
 <li>dots (Operational)</li>
<li>ChatGPT Work (Operational)</li>
 </ul>

Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences

Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components
 <ul>
 <li>Images (Operational)</li>
 </ul>

Elevated errors for GPT Image 2 API image edits

Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components
 <ul>
 <li>Batch (Operational)</li>
<li>Chat Completions (Operational)</li>
<li>Responses (Operational)</li>
 </ul>

6.1 Sol Degraded Model Performance

Status: Resolved The issue is now resolved.

Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Ads API (Operational)</li>
 </ul>

Elevated error rates for Ads POST requests

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Connectors/Apps (Operational)</li>
 </ul>

Degraded experience with ChatGPT app connections using CIMD

Status: Resolved All impacted services have now fully recovered.

Help Center Chat Support Degraded

Delays in customer support responses

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Ads Manager (Operational)</li>
<li>Ads API (Operational)</li>
 </ul>

New Ad Accounts failing to provision admins

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>dots (Operational)</li>
 </ul>

Degraded Performance of Dots on Enterprise

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Conversations (Operational)</li>
<li>Responses (Operational)</li>
 </ul>

Elevated ChatGPT conversation and Responses API errors

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>FedRAMP (Operational)</li>
 </ul>

Elevated FedRAMP API error rates for Astra and Sol

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Chat Completions (Operational)</li>
<li>Responses (Operational)</li>
 </ul>

Elevated error rates for gpt-5.6-luna API requests

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Deep Research (Operational)</li>
<li>ChatGPT Work (Operational)</li>
<li>dots (Operational)</li>
<li>Images (Operational)</li>
<li>Login (Operational)</li>
<li>Login (Operational)</li>
<li>Connectors/Apps (Operational)</li>
<li>Codex API (Operational)</li>
<li>Agents (Operational)</li>
<li>Embeddings (Operational)</li>
<li>Moderations (Operational)</li>
<li>Codex in ChatGPT Desktop (Operational)</li>
<li>Live (Operational)</li>
<li>Search (Operational)</li>
<li>Responses (Operational)</li>
<li>GPTs (Operational)</li>
<li>Agent (Operational)</li>
<li>Conversations (Operational)</li>
<li>Image Generation (Operational)</li>
<li>CLI (Operational)</li>
<li>Voice mode (Operational)</li>
<li>Audio (Operational)</li>
<li>Fine-tuning (Operational)</li>
<li>Files (Operational)</li>
<li>Space (Operational)</li>
<li>Batch (Operational)</li>
<li>Compliance API (Operational)</li>
<li>Codex Web (Operational)</li>
<li>Sites (Operational)</li>
<li>Decisions (Operational)</li>
<li>File uploads (Operational)</li>
<li>Chat Completions (Operational)</li>
<li>Realtime (Operational)</li>
 </ul>

Degraded performance in ChatGPT, Codex, and APIs

Status: Resolved On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored. Affected components
 <ul>
 <li>Login (Operational)</li>
 </ul>

Authentication errors for some users

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>File uploads (Operational)</li>
<li>Images (Operational)</li>
<li>Files (Operational)</li>
<li>Responses (Operational)</li>
<li>Image Generation (Operational)</li>
 </ul>

File Download errors

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Compliance API (Operational)</li>
 </ul>

Delayed Costs data in the Compliance API

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Login (Operational)</li>
 </ul>

Widespread feature degradation

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Images (Operational)</li>
 </ul>

Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Codex in ChatGPT Desktop (Operational)</li>
<li>ChatGPT Work (Operational)</li>
 </ul>

Degraded performance in Codex and ChatGPT Work

Status: Resolved We have resolved the issue causing degraded performance with GPT-6.1 Sol in Codex and ChatGPT Work. Affected components
 <ul>
 <li>ChatGPT Work (Operational)</li>
<li>Codex Web (Operational)</li>
<li>CLI (Operational)</li>
<li>VS Code extension (Operational)</li>
<li>Codex API (Operational)</li>
 </ul>

Degraded performance in GPT-6.1 Sol Codex and Work mode

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Conversations (Operational)</li>
 </ul>

Some ChatGPT content may be unavailable on Android

Workspace admins may be unable to manage plugins

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>GPTs (Operational)</li>
<li>ChatGPT Work (Operational)</li>
<li>Conversations (Operational)</li>
 </ul>

Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.

Elevated errors with GPT-5.6 Instant in FedRAMP workspaces

Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity

Dot in Codex may fail to create new threads

Status: Resolved We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version. Affected components
 <ul>
 <li>Codex in ChatGPT Desktop (Operational)</li>
 </ul>

Unable to create new ChatGPT Work threads in latest version of desktop app

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Agent (Operational)</li>
 </ul>

Workspace Agents Degraded and Responses Impacted

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Agents (Operational)</li>
 </ul>

Computer Use Is Experiencing Issues

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Responses (Operational)</li>
 </ul>

Errors processing large PDFs in the Responses API

Elevated error rates in ChatGPT Go conversations

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Files (Operational)</li>
<li>Responses (Operational)</li>
<li>ChatGPT Work (Operational)</li>
<li>Realtime (Operational)</li>
<li>Embeddings (Operational)</li>
<li>Deep Research (Operational)</li>
<li>CLI (Operational)</li>
<li>VS Code extension (Operational)</li>
<li>Login (Operational)</li>
<li>File uploads (Operational)</li>
<li>Search (Operational)</li>
<li>Audio (Operational)</li>
<li>Fine-tuning (Operational)</li>
<li>Connectors/Apps (Operational)</li>
<li>Codex in ChatGPT Desktop (Operational)</li>
<li>Codex API (Operational)</li>
<li>Conversations (Operational)</li>
<li>Image Generation (Operational)</li>
<li>Agent (Operational)</li>
<li>Sites (Operational)</li>
<li>Chat Completions (Operational)</li>
<li>Login (Operational)</li>
<li>Codex Web (Operational)</li>
<li>Images (Operational)</li>
<li>Batch (Operational)</li>
<li>Agents (Operational)</li>
<li>Voice mode (Operational)</li>
<li>Moderations (Operational)</li>
<li>Compliance API (Operational)</li>
<li>GPTs (Operational)</li>
 </ul>

Elevated errors across ChatGPT, Codex, and the API including the Agents API

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>ChatGPT Work (Operational)</li>
<li>Space (Operational)</li>
<li>dots (Operational)</li>
<li>Conversations (Operational)</li>
<li>Image Generation (Operational)</li>
 </ul>

Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots.

Elevated Work Mode errors

Elevated errors in API Platform login and administration APIs.

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Conversations (Operational)</li>
<li>FedRAMP (Operational)</li>
 </ul>

Elevated errors in ChatGPT conversations

Elevated error rates in Codex Cloud

Admin Console Intermittently Inaccessible

Status: Resolved The issue affecting saving and live editing in Pages has been resolved Affected components
 <ul>
 <li>Space (Operational)</li>
 </ul>

Issues saving and editing Pages

Issues with data analysis and file creation in ChatGPT

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Space (Operational)</li>
 </ul>

Elevated errors in ChatGPT Space Pages

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Login (Operational)</li>
<li>Ads Manager (Operational)</li>
<li>Ads API (Operational)</li>
 </ul>

Issues with login, signup, and ads

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Responses (Operational)</li>
<li>Chat Completions (Operational)</li>
 </ul>

Elevated latency for some API requests

Elevated error rates for ChatGPT Pro and Plus users

Status: Resolved The issue affecting support chat has been resolved. You can now contact our support team through the Help Center as usual.

Thank you for your patience while we worked to restore service.

Support available via email

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Codex Web (Operational)</li>
<li>CLI (Operational)</li>
<li>VS Code extension (Operational)</li>
<li>Codex API (Operational)</li>
 </ul>

Issues with Codex

Elevated Error Rates on GPT-6 Astra Pro

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Conversations (Operational)</li>
<li>Agent (Operational)</li>
<li>Connectors/Apps (Operational)</li>
<li>Login (Operational)</li>
<li>Image Generation (Operational)</li>
<li>GPTs (Operational)</li>
<li>Deep Research (Operational)</li>
<li>ChatGPT Work (Operational)</li>
<li>Sites (Operational)</li>
<li>File uploads (Operational)</li>
<li>Voice mode (Operational)</li>
<li>Search (Operational)</li>
<li>Compliance API (Operational)</li>
<li>Codex in ChatGPT Desktop (Operational)</li>
 </ul>

Mobile users unable to see Work Mode and the Model Picker

Elevated Error Rates for ChatGPT across Plus and Pro plans.

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>ChatGPT Work (Operational)</li>
 </ul>

Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans.

Increased error rate for Plus and Pro users.

Overbilling for OpenAI-hosted containers in the Agent API

Delayed support responses

SSO sign-in and SCIM provisioning issues

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Batch (Operational)</li>
<li>Chat Completions (Operational)</li>
<li>Audio (Operational)</li>
<li>Login (Operational)</li>
<li>Fine-tuning (Operational)</li>
<li>Realtime (Operational)</li>
<li>Files (Operational)</li>
<li>Embeddings (Operational)</li>
<li>Moderations (Operational)</li>
<li>Responses (Operational)</li>
<li>Images (Operational)</li>
 </ul>

We are seeing elevated error rates across API models

Elevated errors affecting ChatGPT Work mode

Elevated errors in ChatGPT Work

Elevated errors with gpt-image-2.5-flare

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Ads Manager (Operational)</li>
 </ul>

Ads Manager login issues

Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans

Elevated errors affecting Work Mode in ChatGPT

Status: Resolved The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

Degraded Performance affecting Agents API

Elevated error rates for Codex and ChatGPT Work

Elevated errors for ChatGPT users in Europe

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Codex in ChatGPT Desktop (Operational)</li>
 </ul>

Codex GitHub Review and Pull Request Failures

1% of ChatGPT Work (mobile/web) turns are failing for existing threads

Elevated errors for GPT-5.6 Sol on the API

Status: Resolved All impacted services are now fully recovered. Affected components
 <ul>
 <li>ChatGPT Work (Operational)</li>
 </ul>

Elevated errors affecting ChatGPT Work

Unable to open shared ChatGPT Project using direct link

Investigating unexpected usage limit resets

Increased Error Rate For Pro and Plus Plan Conversations

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Images (Operational)</li>
<li>Image Generation (Operational)</li>
 </ul>

Elevated errors for image generation

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>File uploads (Operational)</li>
<li>GPTs (Operational)</li>
 </ul>

File uploads are delayed or failing

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Codex Web (Operational)</li>
<li>File uploads (Operational)</li>
<li>Voice mode (Operational)</li>
<li>Conversations (Operational)</li>
<li>Image Generation (Operational)</li>
 </ul>

Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud

Status: Resolved The issue causing elevated errors across ChatGPT and Codex has been resolved.

Some Codex remote control users may need to pair their mobile device again following this incident. Affected components
 <ul>
 <li>Login (Operational)</li>
<li>File uploads (Operational)</li>
<li>Voice mode (Operational)</li>
<li>Codex API (Operational)</li>
<li>Agent (Operational)</li>
<li>Codex Web (Operational)</li>
<li>Connectors/Apps (Operational)</li>
<li>Codex in ChatGPT Desktop (Operational)</li>
<li>ChatGPT Work (Operational)</li>
<li>Search (Operational)</li>
<li>Conversations (Operational)</li>
<li>Compliance API (Operational)</li>
<li>Sites (Operational)</li>
<li>Image Generation (Operational)</li>
<li>GPTs (Operational)</li>
<li>Deep Research (Operational)</li>
<li>CLI (Operational)</li>
<li>VS Code extension (Operational)</li>
 </ul>

Elevated errors across ChatGPT and Codex

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Search (Operational)</li>
<li>Image Generation (Operational)</li>
<li>Agent (Operational)</li>
<li>Deep Research (Operational)</li>
<li>Connectors/Apps (Operational)</li>
<li>Codex in ChatGPT Desktop (Operational)</li>
<li>Conversations (Operational)</li>
<li>Compliance API (Operational)</li>
<li>ChatGPT Work (Operational)</li>
<li>Login (Operational)</li>
<li>GPTs (Operational)</li>
<li>Sites (Operational)</li>
<li>File uploads (Operational)</li>
<li>Voice mode (Operational)</li>
 </ul>

ChatGPT Work Mode High Error Rates

Status: Resolved The issue affecting new account creation has been resolved.

Elevated errors creating new accounts

Elevated latency in the Responses API

Elevated errors in ChatGPT conversations for Free and Go plans

ChatGPT Work seeing elevated errors and latency

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Agent (Operational)</li>
<li>ChatGPT Work (Operational)</li>
 </ul>

Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile

Status: Resolved The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved. Affected components
 <ul>
 <li>Login (Operational)</li>
 </ul>

Unexpected logouts for some ChatGPT web users

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Codex API (Operational)</li>
 </ul>

Elevated Codex API authentication errors

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Image Generation (Operational)</li>
<li>ChatGPT Work (Operational)</li>
<li>Conversations (Operational)</li>
 </ul>

Elevated Errors for Thinking mode in ChatGPT

Chatgpt.com is down - all signups and logins are down as of right now

Status: Resolved The issue affecting site deployments has been resolved. Affected components
 <ul>
 <li>Sites (Operational)</li>
 </ul>

Elevated errors deploying Sites

Elevated errors in ChatGPT conversations for Free users

Error while creating custom RBAC roles for Enterprise users

Increase in errors on API, Codex and Work Mode

Users unable to login to ads manager

Status: Resolved All impacted services have now fully recovered. Affected components
 <ul>
 <li>Conversations (Operational)</li>
<li>ChatGPT Work (Operational)</li>
 </ul>

Is OpenAI down?

OpenAI status is UP

Lastest published events

Elevated errors with image generation

Elevated error rates with some U.S. business Mastercards

ChatGPT Work and Dots Errors

OpenAI Services, Components and Regions

Recent OpenAI events

Elevated errors with image generation

Elevated error rates with some U.S. business Mastercards

ChatGPT Work and Dots Errors

Elevated error rates across paid ChatGPT plans

File upload errors in ChatGPT

Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences