Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components
 <ul>
 <li>Push (Operational)</li>
 </ul>

Apple push notifications failing in about 3% of cases

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components
 <ul>
 <li>Dashboard / UI (Operational)</li>
 </ul>

Message events on user and subscription profiles slow and timing out

Status: Resolved The issue has been resolved. All impacted systems are now operating normally as of Monday 11:00 AM PDT. Affected components
 <ul>
 <li>Journeys (Operational)</li>
<li>Integrations (Operational)</li>
 </ul>

Issue identified and additional resources being added

Status: Resolved The issue has been resolved. All impacted systems are operating normally since 11:00 AM PT Monday. Affected components
 <ul>
 <li>Integrations (Operational)</li>
<li>Journeys (Operational)</li>
 </ul>

Journey / Event Streams/Outbound Data Integrations - delayed processing

Status: Resolved The issue has been resolved. All impacted systems are now operating normally.

Issue has been identified

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Event streams, data export integration, and journeys are all functioning normally now. Affected components
 <ul>
 <li>Integrations (Operational)</li>
<li>Journeys (Operational)</li>
 </ul>

Journeys - delayed processing

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components
 <ul>
 <li>Integrations (Operational)</li>
 </ul>

Event streams - Delayed Delivery

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components
 <ul>
 <li>Journeys (Operational)</li>
 </ul>

Users not progressing through journeys

Status: Complete Maintenance has been completed. Affected components
 <ul>
 <li>Analytics & Reporting (Operational)</li>
 </ul>

Maintenance: Analytics Maintenance

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. The analytic lag is totally processed. Affected components
 <ul>
 <li>Analytics & Reporting (Operational)</li>
 </ul>

Analytics & Reporting - processing is delayed

Status: Complete All maintenance tasks are complete. Services should be back to normal. Affected components
 <ul>
 <li>Journeys (Operational)</li>
<li>Dashboard / UI (Operational)</li>
<li>APIs & SDK Endpoints (Operational)</li>
 </ul>

Maintenance: Database Maintenance Window

Status: Resolved Due to an infrastructure issue, some customers were temporarily unable to view message events on the user and subscription profile pages. The issue has since been resolved. Affected components
 <ul>
 <li>Journeys (Operational)</li>
<li>Push (Operational)</li>
<li>Analytics & Reporting (Operational)</li>
<li>Integrations (Operational)</li>
<li>APIs & SDK Endpoints (Operational)</li>
<li>In-App Messages (Operational)</li>
<li>Dashboard / UI (Operational)</li>
<li>Email (Operational)</li>
<li>SMS (Operational)</li>
 </ul>

Customers unable to view message events in user and subscription profiles

Status: Resolved We have applied a mitigation that resolves the impact. We are monitoring to confirm effectiveness. Intelligent/timezone notifications were delayed for 45m.
No regular direct notifications were impacted. Affected components
 <ul>
 <li>In-App Messages (Operational)</li>
<li>Push (Operational)</li>
<li>Email (Operational)</li>
<li>SMS (Operational)</li>
 </ul>

Message Delivery - Delayed inteligent/timezone notification deliveries

Status: Complete All maintenance tasks are complete. Services should be back to normal. Affected components
 <ul>
 <li>Dashboard / UI (Operational)</li>
<li>APIs & SDK Endpoints (Operational)</li>
<li>Journeys (Operational)</li>
 </ul>

Status: Complete All maintenance tasks are complete. Services should be back to normal. Affected components
 <ul>
 <li>APIs & SDK Endpoints (Operational)</li>
<li>Journeys (Operational)</li>
<li>Dashboard / UI (Operational)</li>
 </ul>

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. The root cause of the issue was a faulty configuration change to our authentication system. The change has been reverted and all systems now operational. Affected components
 <ul>
 <li>Dashboard / UI (Operational)</li>
 </ul>

Dashboard - intermittent issues interacting with dashboard

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Dashboard logins are now resolved. Affected components
 <ul>
 <li>Dashboard / UI (Operational)</li>
 </ul>

Users Unable to Sign In with Google

Status: Complete Scheduled maintenance is now complete. Affected components
 <ul>
 <li>APIs & SDK Endpoints (Operational)</li>
<li>Dashboard / UI (Operational)</li>
 </ul>

Is OneSignal down?

OneSignal status is UP

Lastest published events

Apple push notifications failing in about 3% of cases

Message events on user and subscription profiles slow and timing out

Issue identified and additional resources being added

OneSignal Services, Components and Regions

Recent OneSignal events

Apple push notifications failing in about 3% of cases

Message events on user and subscription profiles slow and timing out

Issue identified and additional resources being added

Journey / Event Streams/Outbound Data Integrations - delayed processing

Issue has been identified

Journeys - delayed processing