Status: Resolved We experienced a database issue that affected our customers. It only impacted apps which IDs start with e. The team has resolved the incident, and traffic is back to normal. Affected components
 <ul>
 <li>Dashboard / UI (Operational)</li>
<li>APIs & SDK Endpoints (Operational)</li>
 </ul>

Database incident - impacting app IDs starting with e

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components
 <ul>
 <li>APIs & SDK Endpoints (Operational)</li>
 </ul>

Subscription API - Creation Failures

Status: Resolved /api/v1/notifications create endpoint is now stable for all customers. The team has scaled up resources to handle increased load on our notifications service. Affected components
 <ul>
 <li>APIs & SDK Endpoints (Operational)</li>
 </ul>

Intermittent errors on /api/v1/notifications api

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components
 <ul>
 <li>Push (Operational)</li>
 </ul>

Apple push notifications failing in about 3% of cases

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Affected components
 <ul>
 <li>Dashboard / UI (Operational)</li>
 </ul>

Message events on user and subscription profiles slow and timing out

Status: Resolved The issue has been resolved. All impacted systems are now operating normally as of Monday 11:00 AM PDT. Affected components
 <ul>
 <li>Journeys (Operational)</li>
<li>Integrations (Operational)</li>
 </ul>

Issue identified and additional resources being added

Status: Resolved The issue has been resolved. All impacted systems are operating normally since 11:00 AM PT Monday. Affected components
 <ul>
 <li>Integrations (Operational)</li>
<li>Journeys (Operational)</li>
 </ul>

Journey / Event Streams/Outbound Data Integrations - delayed processing

Status: Resolved The issue has been resolved. All impacted systems are now operating normally.

Issue has been identified

Status: Resolved The issue has been resolved. All impacted systems are now operating normally. Event streams, data export integration, and journeys are all functioning normally now. Affected components
 <ul>
 <li>Integrations (Operational)</li>
<li>Journeys (Operational)</li>
 </ul>

Is OneSignal down?

OneSignal status is UP

Lastest published events

Database incident - impacting app IDs starting with e

Subscription API - Creation Failures

Intermittent errors on /api/v1/notifications api

OneSignal Services, Components and Regions

Recent OneSignal events

Database incident - impacting app IDs starting with e

Subscription API - Creation Failures

Intermittent errors on /api/v1/notifications api

Apple push notifications failing in about 3% of cases

Message events on user and subscription profiles slow and timing out

Issue identified and additional resources being added