THIS IS A SCHEDULED EVENT Oct <var data-var='date'>26</var>, <var data-var='time'>15:13</var> CET &nbsp;-&nbsp; Oct <var data-var='date'>30</var>, <var data-var='time'>23:43</var> CET Sep <var data-var='date'>29</var>, <var data-var='time'>15:26</var> CEST Scheduled - A maintenance window has been scheduled for VPS servers, on 26th of october 2026 from 08:00 and until 30th of october 16:300 CEST. VPS users should expect some very minor packet losses during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Scheduled maintenance on VPS

Sep <var data-var='date'>23</var>, <var data-var='time'>13:17</var> CEST Resolved - Website builder access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email. Sep <var data-var='date'>23</var>, <var data-var='time'>12:36</var> CEST Monitoring - We are now starting to see improvements and most customers should by now have already regained access to Website Builder. Services are expected to be back up and fully running within the hour (by 13:30 CEST). Next update no later than that. Sep <var data-var='date'>23</var>, <var data-var='time'>12:19</var> CEST Investigating - We are currently experiencing issues with our website builder. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

Issues with Website builder

Sep <var data-var='date'>22</var>, <var data-var='time'>10:42</var> CEST Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat. Sep <var data-var='date'>22</var>, <var data-var='time'>10:22</var> CEST Identified - The root cause of the issue has been identified and our engineers are working to implement a fix. Next update no later than 10:50 CEST. Sep <var data-var='date'>22</var>, <var data-var='time'>09:58</var> CEST Investigating - We are currently facing an issue with our webmail, mail.one.com, throwing a blank page. It is being investigated as we speak and we will keep you informed. Next update no later than 11:00 CEST.

Issues with mail services

Sep <var data-var='date'> 4</var>, <var data-var='time'>23:47</var> CEST Resolved - Email delivery issues with Microsoft has now been fixed, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat. Sep <var data-var='date'> 4</var>, <var data-var='time'>15:47</var> CEST Monitoring - Microsoft is accepting incoming emails again. Messages that previously received a “Delivery delayed” notice due to delays on Microsoft’s side are now being delivered gradually. We will continue monitoring the situation until all backlogs have been processed. Sep <var data-var='date'> 4</var>, <var data-var='time'>12:52</var> CEST Identified - Due to temporary capacity issues at Microsoft, emails to Microsoft servers may be delivered with a delay. If you receive a bounce with the subject “Delivery delayed”, this is an expected consequence of the current outage. No action is required on your part. The email will be delivered automatically as soon as the receiving email provider, Microsoft, has resolved the issue.

Email delivery issues with Microsoft

Sep <var data-var='date'> 4</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 3</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>28</var>, <var data-var='time'>10:45</var> CEST Scheduled - Some users may experience brief disruptions to our services during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Scheduled network maintenance

Sep <var data-var='date'> 3</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 2</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>28</var>, <var data-var='time'>10:45</var> CEST Scheduled - Some users may experience brief disruptions to our services during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Sep <var data-var='date'> 2</var>, <var data-var='time'>13:40</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 2</var>, <var data-var='time'>13:40</var> CEST Update - Images are now loading again in Website Builder. If you keep having issues, reach out at https://one.com/chat Sep <var data-var='date'> 2</var>, <var data-var='time'>12:14</var> CEST Identified - We are currently seeing issues with images not loading for some Website Builder websites. We are working to fix this issue, and will update here when its done.

Issues with image loading in Website Builder

Sep <var data-var='date'> 2</var>, <var data-var='time'>11:44</var> CEST Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new Sep <var data-var='date'> 2</var>, <var data-var='time'>11:17</var> CEST Update - We are continuing to investigate this issue. Sep <var data-var='date'> 2</var>, <var data-var='time'>11:15</var> CEST Investigating - We are currently experiencing issues with our webmail. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

Issues with webmail

Sep <var data-var='date'> 1</var>, <var data-var='time'>09:45</var> CEST Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new Sep <var data-var='date'> 1</var>, <var data-var='time'>09:14</var> CEST Investigating - We are currently experiencing issues with our webmail. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

Webmail issues

Sep <var data-var='date'> 1</var>, <var data-var='time'>08:26</var> CEST Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat. Sep <var data-var='date'> 1</var>, <var data-var='time'>07:24</var> CEST Update - We are continuing to investigate this issue. Sep <var data-var='date'> 1</var>, <var data-var='time'>07:23</var> CEST Investigating - We are currently experiencing issues with webmail, causing an error after logging in, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

Aug <var data-var='date'>31</var>, <var data-var='time'>12:45</var> CEST Resolved - Calendar access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat. Aug <var data-var='date'>31</var>, <var data-var='time'>10:42</var> CEST Investigating - We are currently experiencing issues with the calendar inside webmail, causing missing calendar entries, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

Issues with calendar in webmail

Aug <var data-var='date'>31</var>, <var data-var='time'>10:35</var> CEST Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat. Aug <var data-var='date'>31</var>, <var data-var='time'>10:30</var> CEST Investigating - We are currently experiencing issues with webmail, causing 502 errors after logging in, affecting some customers. Mail delivery is not impacted by this Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

Aug <var data-var='date'>21</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>10:04</var> CEST Scheduled - Some users may experience brief disruptions to our services during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'>20</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>10:03</var> CEST Scheduled - Some users may experience brief disruptions to our services during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'>19</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:43</var> CEST Scheduled - A maintenance window has been scheduled for MySQL servers, on August 19th from 07:00 to 09:00 CEST. Some users may experience short downtime periods during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Scheduled maintenance on MySQL

Aug <var data-var='date'>18</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>18</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:42</var> CEST Scheduled - A maintenance window has been scheduled for MySQL servers, on August 18th from 07:00 to 09:00 CEST. Some users may experience short downtime periods during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'>17</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>17</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:42</var> CEST Scheduled - A maintenance window has been scheduled for MySQL servers, on August 17th from 07:00 to 09:00 CEST. Some users may experience short downtime periods during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'>14</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>13</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 5</var>, <var data-var='time'>12:54</var> CEST Scheduled - Some users may experience brief disruptions to our services during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'>13</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>12</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 5</var>, <var data-var='time'>12:54</var> CEST Scheduled - Some users may experience brief disruptions to our services during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'>11</var>, <var data-var='time'>06:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>10</var>, <var data-var='time'>19:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>10</var>, <var data-var='time'>15:16</var> CEST Scheduled - A maintenance window has been scheduled for VPS servers, on August 10th from 19:00 to 06:00 CEST. Some users may experience short downtime periods of their VPS during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'> 7</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 7</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:33</var> CEST Scheduled - A maintenance window has been scheduled for MySQL servers, on August 7th from 07:00 to 09:00 CEST. Some users may experience short downtime periods during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'> 6</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 6</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:33</var> CEST Scheduled - A maintenance window has been scheduled for MySQL servers, on August 6th from 07:00 to 09:00 CEST. Some users may experience short downtime periods during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'> 5</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:32</var> CEST Scheduled - A maintenance window has been scheduled for MySQL servers, on August 5th from 07:00 to 09:00 CEST. Some users may experience short downtime periods during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'> 4</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 4</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:31</var> CEST Scheduled - A maintenance window has been scheduled for MySQL servers, on August 4th from 07:00 to 09:00 CEST. Some users may experience short downtime periods during this maintenance window. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Aug <var data-var='date'> 3</var>, <var data-var='time'>11:39</var> CEST Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat. Aug <var data-var='date'> 3</var>, <var data-var='time'>11:20</var> CEST Update - We are continuing to investigate this issue. Aug <var data-var='date'> 3</var>, <var data-var='time'>11:13</var> CEST Investigating - Some customers are currently unable to access webmail. We are looking into this and will keep you posted on the progress. Next update no later than 12:00 CEST.

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Scheduled maintenance on VPS

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One.com Services, Components and Regions

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Scheduled maintenance on VPS

Issues with Website builder

Issues with mail services

Email delivery issues with Microsoft

Scheduled network maintenance

Scheduled network maintenance