Sep <var data-var='date'> 3</var>, <var data-var='time'>20:37</var> EDT Resolved - The issue has been resolved, notifications should be back to normal. If you noticed any issues with notifications during the day, it is probably attributed to this issue. Feel free to reach out to support@obkio.com if you have any questions or concerns. Sep <var data-var='date'> 3</var>, <var data-var='time'>18:20</var> EDT Identified - We've identified an issue that is causing delays and potentially missed notifications. We are working on resolving the issue and will post updates here

Delayed or Missed Email and Webhook Notifications

Jul <var data-var='date'>27</var>, <var data-var='time'>17:32</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>27</var>, <var data-var='time'>17:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 8</var>, <var data-var='time'>09:41</var> EDT Scheduled - We will be undergoing a routine infrastructure maintenance. Some agents may experience downtime.

Obkio Maintenance

Jun <var data-var='date'>22</var>, <var data-var='time'>19:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>22</var>, <var data-var='time'>17:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 8</var>, <var data-var='time'>13:01</var> EDT Scheduled - We will be undergoing a major update on all our AWS public agents. These agents will be down for the duration of the update. If you whitelist IPs for any of these agents, they will change during the maintenance in favour of a static IP that should stay the same going forward. Here's the list of agents with their old IPs and new IPs: AWS - Indonesia (Jakarta) (12747523): Old IP 108.137.97.103 -> New IP 15.232.83.59 AWS - South America (São Paulo) (21703898): Old IP 15.228.76.171 -> New IP 54.207.232.150 AWS - Europe (Frankfurt) (220115): Old IP 18.185.215.4 -> New IP 3.74.134.113 AWS - Europe (Paris) #2 (23514423): Old IP 13.39.234.20 -> New IP 13.38.255.166 AWS - South Africa (Cape Town) (51548562): Old IP 13.245.160.55 -> New IP 13.246.209.113 AWS - Canada (Montreal) #2 (51699474): Old IP 15.223.36.66 -> New IP 99.79.25.52 AWS - India (Hyderabad) (52757540): Old IP 16.112.172.45 -> New IP 98.130.10.63 AWS - Canada (Montreal) #3 (53455521): Old IP 99.79.60.254 -> New IP 35.182.52.169 AWS - US East (Virginia) (619084): Old IP 52.90.27.237 -> New IP 3.209.27.131 AWS - Canada (Montreal) (620704): Old IP 35.183.32.82 -> New IP 15.156.120.173 AWS - Canada (Calgary) (64432696): Old IP 40.176.209.80 -> New IP 40.177.235.24 AWS - Australia (Sydney) (720758): Old IP 13.211.145.10 -> New IP 32.236.22.231 AWS - US West (Oregon) (819193): Old IP 34.214.113.214 -> New IP 35.162.10.200 AWS - Europe (Frankfurt) #2 (83584507): Old IP 3.66.189.87 -> New IP 63.181.220.79 AWS - US East (Virginia) (91749377): Old IP 18.205.6.37 -> New IP 52.21.173.73 AWS - Europe (Paris) (939600): Old IP 13.39.86.3 -> New IP 52.47.119.188

Obkio AWS Public Agents Upgrade

Jun <var data-var='date'>17</var>, <var data-var='time'>19:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>17</var>, <var data-var='time'>17:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 1</var>, <var data-var='time'>15:35</var> EDT Scheduled - Hardware and Virtual Appliance agents will undergo a routine update, small downtime can be expected.

Hardware and Virtual Appliance Agents Maintenance

Jun <var data-var='date'>10</var>, <var data-var='time'>20:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>10</var>, <var data-var='time'>17:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>19</var>, <var data-var='time'>14:56</var> EDT Scheduled - We will be undergoing a major update on all our Azure public agents. These agents will be down for the duration of the update.

Obkio Azure Public Agents Upgrade

Jun <var data-var='date'> 3</var>, <var data-var='time'>20:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 3</var>, <var data-var='time'>17:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>19</var>, <var data-var='time'>14:55</var> EDT Scheduled - We will be undergoing a major update on all our GCP public agents. These agents will be down for the duration of the update.

Obkio GCP Public Agents Upgrade

Apr <var data-var='date'>15</var>, <var data-var='time'>20:30</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>17:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 1</var>, <var data-var='time'>16:57</var> EDT Update - Maintenance was postponed, thank you for your understanding. Mar <var data-var='date'>11</var>, <var data-var='time'>23:54</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Obkio Backend Maintenance

Apr <var data-var='date'> 9</var>, <var data-var='time'>12:36</var> EDT Resolved - Everything seems to be back to normal, if you notice anything unusual, please reach out to support@obkio.com Apr <var data-var='date'> 9</var>, <var data-var='time'>12:29</var> EDT Monitoring - Agents appear online, we are monitoring. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:21</var> EDT Update - Agents appear offline but should slowly reappear online, we are still working on it. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:09</var> EDT Identified - The issue has been identified and a fix has been deployed, it can take a moment for agents to reappear online. Apr <var data-var='date'> 9</var>, <var data-var='time'>11:53</var> EDT Investigating - We're currently investigating elevated errors, we'll update as we find more information.

Elevated Errors

Mar <var data-var='date'>23</var>, <var data-var='time'>21:57</var> EDT Completed - The scheduled maintenance has been completed. This was a major agent upgrade so if you notice that your agent is offline following the maintenance, please reach out to support@obkio.com. We will monitor agent statuses on our end and reach out to affected customers if needed. Mar <var data-var='date'>23</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>24</var>, <var data-var='time'>11:11</var> EST Scheduled - We will be undergoing scheduled maintenance during this time.

Agent Upgrade

Mar <var data-var='date'> 9</var>, <var data-var='time'>19:30</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 9</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>24</var>, <var data-var='time'>11:09</var> EST Scheduled - We will be undergoing scheduled maintenance during this time.

Feb <var data-var='date'>25</var>, <var data-var='time'>19:53</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>25</var>, <var data-var='time'>18:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>11</var>, <var data-var='time'>10:24</var> EST Scheduled - Some agents will be upgraded to the latest version to fix known issues. Some downtime might occur but it's generally fast.

Jan <var data-var='date'>22</var>, <var data-var='time'>19:30</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>22</var>, <var data-var='time'>18:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>13</var>, <var data-var='time'>11:37</var> EST Scheduled - We will be undergoing scheduled maintenance during this time.

Database Upgrade

Nov <var data-var='date'>10</var>, <var data-var='time'>13:03</var> EST Resolved - This incident has been resolved. Nov <var data-var='date'>10</var>, <var data-var='time'>12:57</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>10</var>, <var data-var='time'>12:50</var> EST Investigating - We are currently investigating this issue.

Errors with Obkio Web Portal

Oct <var data-var='date'>21</var>, <var data-var='time'>08:43</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>10:01</var> EDT Monitoring - Around 2 AM EST, AWS started experience a major outage that affected many people. The problem should be resolved but some issues might persist. We are actively monitoring the situation.

AWS Major Outage

Oct <var data-var='date'> 8</var>, <var data-var='time'>19:30</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 8</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>30</var>, <var data-var='time'>11:48</var> EDT Scheduled - We will be undergoing a routine database update during this maintenance.

Database Update

Sep <var data-var='date'>11</var>, <var data-var='time'>19:30</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>11</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>26</var>, <var data-var='time'>13:23</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Obkio Agent Maintenance

Aug <var data-var='date'> 6</var>, <var data-var='time'>19:30</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 6</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>24</var>, <var data-var='time'>09:49</var> EDT Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'> 6</var>, <var data-var='time'>18:00</var> EDT Scheduled - We will be undergoing a backend maintenance that will affect data processing. Down time is expected.

Jul <var data-var='date'>21</var>, <var data-var='time'>19:30</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>21</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 4</var>, <var data-var='time'>13:05</var> EDT Scheduled - We will be undergoing an upgrade of one of our core backend components. Agent may appear down for a few minutes.

Scheduled API Maintenance

Jul <var data-var='date'>17</var>, <var data-var='time'>19:03</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>17</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 3</var>, <var data-var='time'>13:32</var> EDT Scheduled - All hardware and virtual appliance agents will be undergoing a major upgrade. Downtime is expected.

Apr <var data-var='date'>14</var>, <var data-var='time'>13:55</var> EDT Resolved - Issue was found and fix was deployed. Apr <var data-var='date'>14</var>, <var data-var='time'>13:45</var> EDT Investigating - We're currently investigating an issue that is preventing people from creating new accounts in the Obkio App.

Errors with New Account Creations

Nov <var data-var='date'>13</var>, <var data-var='time'>07:00</var> EST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>13</var>, <var data-var='time'>06:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>30</var>, <var data-var='time'>19:14</var> EDT Scheduled - We will be undergoing a scheduled database update in this maintenance. Expect slower performances during that time.

Oct <var data-var='date'>30</var>, <var data-var='time'>19:12</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>30</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>22</var>, <var data-var='time'>14:37</var> EDT Scheduled - We will be undergoing a scheduled database update in this maintenance. Expect slower performances during that time.

Oct <var data-var='date'> 2</var>, <var data-var='time'>18:47</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 2</var>, <var data-var='time'>17:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>27</var>, <var data-var='time'>10:01</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Minor Database Maintenance

Sep <var data-var='date'>26</var>, <var data-var='time'>18:41</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>26</var>, <var data-var='time'>17:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>19</var>, <var data-var='time'>09:52</var> EDT Scheduled - We'll be undergoing a scheduled database upgrade during this maintenance.

Scheduled Database Maintenance

Aug <var data-var='date'>22</var>, <var data-var='time'>22:18</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>22</var>, <var data-var='time'>18:12</var> EDT Investigating - An internal update may currently affect agent statuses, live sessions and live traceroutes. We are actively working on a solution and will update as we progress.

Is Obkio down?

Obkio status is UP

Lastest published events

Delayed or Missed Email and Webhook Notifications

Obkio Maintenance

Obkio AWS Public Agents Upgrade

Obkio Services, Components and Regions

Recent Obkio events

Delayed or Missed Email and Webhook Notifications

Obkio Maintenance

Obkio AWS Public Agents Upgrade

Hardware and Virtual Appliance Agents Maintenance

Obkio Azure Public Agents Upgrade

Obkio GCP Public Agents Upgrade