Jun <var data-var='date'> 8</var>, <var data-var='time'>22:56</var> EEST Resolved - This incident has been resolved. Jun <var data-var='date'> 8</var>, <var data-var='time'>22:23</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 8</var>, <var data-var='time'>21:51</var> EEST Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 8</var>, <var data-var='time'>18:57</var> EEST Investigating - We have noticed an elevated number of sign-in errors, specifically related to the MFA flow.

Elevated levels of sign-in errors (MFA)

May <var data-var='date'> 8</var>, <var data-var='time'>07:30</var> EEST Resolved - No further functionality errors have been observed. May <var data-var='date'> 8</var>, <var data-var='time'>07:18</var> EEST Monitoring - All affected resources are now online. May <var data-var='date'> 8</var>, <var data-var='time'>05:00</var> EEST Identified - The incident has been identified to be related with an AWS outage. May <var data-var='date'> 8</var>, <var data-var='time'>04:19</var> EEST Investigating - Our team has identified an outage affecting the authentication flow, Control Panel and Service Management Portal's functionality.

NordLayer CP and SMP, authentication flow outage

Nov <var data-var='date'>18</var>, <var data-var='time'>17:00</var> EET Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>16:52</var> EET Monitoring - Cloudflare has announced that all services should now be recovering. Nov <var data-var='date'>18</var>, <var data-var='time'>13:42</var> EET Identified - All issues have been identified to be related to the global Cloudflare outage Nov <var data-var='date'>18</var>, <var data-var='time'>13:39</var> EET Investigating - We are seeing failing requests for attempts to reach our website, Control Panel, Partner Portal (SMP) and when trying to log into either Control Panel, SMP or NordLayer Application/Browser Extension.

Website, Control Panel, SMP and authentication flow being inaccessible

Oct <var data-var='date'>27</var>, <var data-var='time'>17:31</var> EET Resolved - This incident has been resolved Oct <var data-var='date'>27</var>, <var data-var='time'>17:16</var> EET Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>27</var>, <var data-var='time'>17:10</var> EET Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>27</var>, <var data-var='time'>14:54</var> EET Investigating - We have noticed an increase in failed login attempts for NordLayer service and reports in not being able to see private gateways once logged in.

Elevated login and private gateway(s) visibility issues

Aug <var data-var='date'> 7</var>, <var data-var='time'>17:30</var> EEST Resolved - No further connectivity issues have been detected - service has been restored. Aug <var data-var='date'> 7</var>, <var data-var='time'>17:11</var> EEST Monitoring - Issue has been resolved and we are monitoring the results. Aug <var data-var='date'> 7</var>, <var data-var='time'>16:49</var> EEST Identified - Our sys-admins team is aware of the issue and is currently working on a fix. Aug <var data-var='date'> 7</var>, <var data-var='time'>16:33</var> EEST Investigating - We are seeing elevated levels of connectivity issues with shared and private gateways. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers

Nov <var data-var='date'>20</var>, <var data-var='time'>19:23</var> EET Resolved - This incident has been resolved Nov <var data-var='date'>20</var>, <var data-var='time'>18:48</var> EET Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>20</var>, <var data-var='time'>18:40</var> EET Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>20</var>, <var data-var='time'>17:49</var> EET Investigating - We have noticed an increase in failed login attempts both for NordLayer applications and our Browser Extension.

Possible login issues with applications and Browser Extension

Sep <var data-var='date'>11</var>, <var data-var='time'>00:05</var> EEST Resolved - No further connectivity issues have been detected - the problem is now resolved. Sep <var data-var='date'>10</var>, <var data-var='time'>23:13</var> EEST Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Sep <var data-var='date'>10</var>, <var data-var='time'>21:45</var> EEST Identified - Our service provider is aware of the issue and is currently working on a fix. Sep <var data-var='date'>10</var>, <var data-var='time'>20:44</var> EEST Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in New York, USA. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers in New York, USA

Aug <var data-var='date'> 1</var>, <var data-var='time'>19:54</var> EEST Resolved - No further connectivity issues have been detected - the problem is now resolved. Aug <var data-var='date'> 1</var>, <var data-var='time'>19:23</var> EEST Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Aug <var data-var='date'> 1</var>, <var data-var='time'>18:23</var> EEST Identified - Our service provider is aware of the issue and is currently working on a fix. Aug <var data-var='date'> 1</var>, <var data-var='time'>18:00</var> EEST Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in Montréal, Canada. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers in Montréal, Canada

Jul <var data-var='date'>31</var>, <var data-var='time'>14:30</var> EEST Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>12:00</var> EEST Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>31</var>, <var data-var='time'>11:14</var> EEST Investigating - A few isolated cases of the Connections Activity feature being unavailable on a handful of dedicated servers.

Connections Activity being unavailable on a handful of dedicated servers

Jun <var data-var='date'> 6</var>, <var data-var='time'>16:12</var> EEST Resolved - Only a few isolated cases remain regarding connectivity issues which are being dealt with separately. Jun <var data-var='date'> 5</var>, <var data-var='time'>17:30</var> EEST Investigating - We are currently seeing elevated levels of connectivity issues concerning both shared and dedicated servers. Our system administrators are already looking into it.

Elevated levels of connection issues

Mar <var data-var='date'>22</var>, <var data-var='time'>13:59</var> EET Resolved - No further issues have been detected - the problem is now resolved. Mar <var data-var='date'>22</var>, <var data-var='time'>13:49</var> EET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>21</var>, <var data-var='time'>14:15</var> EET Identified - We have identified the issue and are currently working on a fix. Mar <var data-var='date'>21</var>, <var data-var='time'>13:00</var> EET Investigating - We are seeing Activity functionality degradation in the Control Panel. Our engineers are already investigating the issue.

Activity functionality degradation in the Control Panel

Mar <var data-var='date'>18</var>, <var data-var='time'>16:22</var> EET Resolved - No further connectivity issues have been detected - the problem is now resolved. Mar <var data-var='date'>18</var>, <var data-var='time'>16:12</var> EET Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Mar <var data-var='date'>18</var>, <var data-var='time'>13:30</var> EET Identified - Our service provider is aware of the issue and is currently working on a fix. Mar <var data-var='date'>18</var>, <var data-var='time'>11:45</var> EET Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers in South Africa

Mar <var data-var='date'>15</var>, <var data-var='time'>19:00</var> EET Resolved - No further connectivity issues have been detected - the problem is now resolved. Mar <var data-var='date'>15</var>, <var data-var='time'>18:45</var> EET Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Mar <var data-var='date'>15</var>, <var data-var='time'>11:30</var> EET Identified - Our service provider is aware of the issue and is currently working on a fix. Mar <var data-var='date'>15</var>, <var data-var='time'>10:30</var> EET Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.

Mar <var data-var='date'>14</var>, <var data-var='time'>17:43</var> EET Resolved - No further connectivity issues have been detected - the problem is now resolved. Mar <var data-var='date'>14</var>, <var data-var='time'>17:30</var> EET Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Mar <var data-var='date'>14</var>, <var data-var='time'>13:30</var> EET Identified - Our service provider is aware of the issue and is currently working on a fix. Mar <var data-var='date'>14</var>, <var data-var='time'>12:45</var> EET Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.

Apr <var data-var='date'>18</var>, <var data-var='time'>10:33</var> EEST Resolved - No further connectivity issues have been detected - the problem is now resolved. Apr <var data-var='date'>18</var>, <var data-var='time'>10:00</var> EEST Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Apr <var data-var='date'>18</var>, <var data-var='time'>09:50</var> EEST Identified - Our service provider is aware of the issue and is currently working on a fix. Apr <var data-var='date'>18</var>, <var data-var='time'>09:43</var> EEST Investigating - We are seeing elevated levels of connectivity issues with dedicated and shared VPN servers in Sydney, Australia. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers in Sydney, Australia

Dec <var data-var='date'>29</var>, <var data-var='time'>09:52</var> EET Resolved - No further connectivity issues have been detected - the problem is now resolved. Dec <var data-var='date'>29</var>, <var data-var='time'>09:44</var> EET Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Dec <var data-var='date'>28</var>, <var data-var='time'>14:15</var> EET Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>28</var>, <var data-var='time'>08:30</var> EET Identified - Our service provider is aware of the issue and is currently working on a fix. Dec <var data-var='date'>27</var>, <var data-var='time'>20:00</var> EET Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in Lithuania. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers in Lithuania

Dec <var data-var='date'>28</var>, <var data-var='time'>14:14</var> EET Resolved - No further connectivity issues have been detected - the problem is now resolved. Dec <var data-var='date'>28</var>, <var data-var='time'>14:07</var> EET Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Dec <var data-var='date'>28</var>, <var data-var='time'>13:43</var> EET Identified - Our service provider is aware of the issue and is currently working on a fix. Dec <var data-var='date'>28</var>, <var data-var='time'>13:06</var> EET Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Korea. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers in South Korea

Dec <var data-var='date'>15</var>, <var data-var='time'>13:30</var> EET Resolved - No further connectivity issues have been detected - the problem is now resolved. Dec <var data-var='date'>15</var>, <var data-var='time'>13:12</var> EET Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Dec <var data-var='date'>15</var>, <var data-var='time'>13:00</var> EET Identified - Our service provider is aware of the issue and is currently working on a fix. Dec <var data-var='date'>15</var>, <var data-var='time'>12:40</var> EET Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in Ireland. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers in Ireland

Nov <var data-var='date'>22</var>, <var data-var='time'>16:56</var> EET Resolved - No further connectivity issues have been detected - the problem is now resolved. Nov <var data-var='date'>22</var>, <var data-var='time'>16:15</var> EET Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Nov <var data-var='date'>22</var>, <var data-var='time'>15:25</var> EET Identified - Our service provider is aware of the issue and is currently working on a fix. Nov <var data-var='date'>22</var>, <var data-var='time'>14:58</var> EET Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in Brazil. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers in Brazil

Nov <var data-var='date'> 4</var>, <var data-var='time'>18:59</var> EET Resolved - No further connectivity issues have been detected - the problem is now resolved. Nov <var data-var='date'> 4</var>, <var data-var='time'>18:29</var> EET Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Nov <var data-var='date'> 4</var>, <var data-var='time'>15:54</var> EET Identified - Our service provider is aware of the issue and is currently working on a fix. Nov <var data-var='date'> 4</var>, <var data-var='time'>15:00</var> EET Investigating - We are seeing elevated levels of connectivity issues with dedicated VPN servers in India. Our sys-admins are already investigating the issue.

Connectivity issues with VPN servers in India

Oct <var data-var='date'>10</var>, <var data-var='time'>17:00</var> EEST Resolved - All servers are back online - the problem is now resolved. Oct <var data-var='date'>10</var>, <var data-var='time'>16:19</var> EEST Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Oct <var data-var='date'>10</var>, <var data-var='time'>13:29</var> EEST Identified - Our service provider is aware of the issue and is currently working on a fix. Oct <var data-var='date'>10</var>, <var data-var='time'>13:20</var> EEST Investigating - We are seeing elevated levels of connectivity issues within London dedicated and shared servers. Our sys-admins are already investigating the issue.

Connectivity issues with London VPN servers

Jul <var data-var='date'>27</var>, <var data-var='time'>14:53</var> EEST Resolved - This incident has been resolved. NordLayer application access has been fully restored. Jul <var data-var='date'>27</var>, <var data-var='time'>14:07</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>27</var>, <var data-var='time'>13:40</var> EEST Investigating - We are currently investigating this issue.

Elevated levels of sign-in errors

Jun <var data-var='date'>10</var>, <var data-var='time'>23:52</var> EEST Resolved - All Los Angeles servers are back online - the problem is now resolved. Jun <var data-var='date'>10</var>, <var data-var='time'>23:36</var> EEST Monitoring - A fix has been implemented by the service provider and we are monitoring the results. Jun <var data-var='date'>10</var>, <var data-var='time'>23:31</var> EEST Identified - Our service provider is aware of the issue and is working on a fix. Jun <var data-var='date'>10</var>, <var data-var='time'>23:13</var> EEST Investigating - We are seeing elevated levels of connectivity issues within Los Angeles dedicated and shared servers. Our sys-admins are already investigating the issue.

Los Angeles connectivity issues (shared and dedicated servers)

May <var data-var='date'> 4</var>, <var data-var='time'>17:51</var> EEST Resolved - All Los Angeles servers are back online. There was a power supply issue at our service provider LA site. The problem is now resolved. May <var data-var='date'> 4</var>, <var data-var='time'>17:13</var> EEST Identified - We are seeing elevated levels of connectivity issues within Los Angeles dedicated and shared servers. The problem is localised at our service provider site. Our service provider is aware of the issue and is working on a fix.

Apr <var data-var='date'>27</var>, <var data-var='time'>12:04</var> EEST Resolved - This incident has been resolved. NordLayer application access has been fully restored. Apr <var data-var='date'>27</var>, <var data-var='time'>11:42</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>27</var>, <var data-var='time'>11:37</var> EEST Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>27</var>, <var data-var='time'>11:30</var> EEST Investigating - We are currently investigating this issue.

Is NordLayer down?

NordLayer status is UP

Lastest published events

Elevated levels of sign-in errors (MFA)

NordLayer CP and SMP, authentication flow outage

Website, Control Panel, SMP and authentication flow being inaccessible

NordLayer Services, Components and Regions

Recent NordLayer events

Elevated levels of sign-in errors (MFA)

NordLayer CP and SMP, authentication flow outage

Website, Control Panel, SMP and authentication flow being inaccessible

Elevated login and private gateway(s) visibility issues

Connectivity issues with VPN servers

Possible login issues with applications and Browser Extension