May <var data-var='date'>15</var>, <var data-var='time'>01:13</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>15</var>, <var data-var='time'>01:00</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>15</var>, <var data-var='time'>00:49</var> UTC Identified - The issue has been identified and a fix is being implemented.

SSO Login to the ngrok Dashboard is currently redirecting back to the login page

May <var data-var='date'> 8</var>, <var data-var='time'>22:21</var> UTC Resolved - This has been resolved May <var data-var='date'> 8</var>, <var data-var='time'>21:28</var> UTC Monitoring - Our provider has fixed their system. May <var data-var='date'> 8</var>, <var data-var='time'>20:12</var> UTC Investigating - Our certificate provider has run into an issue and is currently pausing generation and renewal of certificates.

Delay in generating and renewing certificates for custom domains

Apr <var data-var='date'>28</var>, <var data-var='time'>16:28</var> UTC Resolved - Agent version 3.39.1 is now available in the Microsoft Store. Apr <var data-var='date'>28</var>, <var data-var='time'>15:24</var> UTC Monitoring - Agent version 3.39.1 has been released to all channels. Once approved by Microsoft, the new build will be available via the Microsoft Store. Apr <var data-var='date'>28</var>, <var data-var='time'>14:44</var> UTC Update - We expect a new version of the agent that resolves this issue to be available within the next hour. Apr <var data-var='date'>28</var>, <var data-var='time'>14:30</var> UTC Identified - The issue has been identified and the engineering team is working on the fix. Apr <var data-var='date'>28</var>, <var data-var='time'>14:29</var> UTC Investigating - Users who have installed the ngrok agent via the Microsoft Store on Windows are seeing fatal panics on endpoint startup on the most recent agent version. Non Windows users and Windows users installing via other channels should not be impacted.

Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

Apr <var data-var='date'> 1</var>, <var data-var='time'>17:44</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>03:12</var> UTC Identified - The issue has been identified and a fix is being implemented.

Download of the ngrok binary are returning 500 errors

Mar <var data-var='date'> 6</var>, <var data-var='time'>17:25</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 6</var>, <var data-var='time'>17:11</var> UTC Identified - The issue has been identified and a fix is being implemented.

Mac OS Agent Download is currently broken

Jan <var data-var='date'>12</var>, <var data-var='time'>19:04</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>12</var>, <var data-var='time'>17:27</var> UTC Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>12</var>, <var data-var='time'>17:01</var> UTC Investigating - We are currently investigating this issue.

Slowness in Traffic Inspector Data Viewing

Nov <var data-var='date'>26</var>, <var data-var='time'>20:57</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>26</var>, <var data-var='time'>20:44</var> UTC Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>26</var>, <var data-var='time'>20:21</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>26</var>, <var data-var='time'>18:28</var> UTC Identified - We are seeing intermittent failures when attempting to download or upgrade the ngrok agent. We have identified the issue and working on a fix.

Intermittent issue downloading the ngrok agent

Oct <var data-var='date'> 4</var>, <var data-var='time'>04:38</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 4</var>, <var data-var='time'>01:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 4</var>, <var data-var='time'>00:35</var> UTC Investigating - We are currently investigating this issue.

Connection issues with endpoints

Aug <var data-var='date'>27</var>, <var data-var='time'>16:24</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>16:15</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>27</var>, <var data-var='time'>15:44</var> UTC Identified - We have identified an issue with a third party vendor we use and are working on a fix.

Errors on our billing and usage pages

Aug <var data-var='date'>14</var>, <var data-var='time'>00:48</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>00:07</var> UTC Update - This incident has been resolved. Aug <var data-var='date'>13</var>, <var data-var='time'>22:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>13</var>, <var data-var='time'>22:15</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>13</var>, <var data-var='time'>22:04</var> UTC Investigating - We are currently investigating this issue.

Some customers are running into degraded tunnel starts in all regions

Aug <var data-var='date'>12</var>, <var data-var='time'>01:00</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>00:49</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>11</var>, <var data-var='time'>23:52</var> UTC Investigating - We are currently investigating this issue.

Agent connections in the SA region are receiving errors when starting

Aug <var data-var='date'> 1</var>, <var data-var='time'>22:41</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 1</var>, <var data-var='time'>21:15</var> UTC Monitoring - Older apt releases have been restored and we are monitoring for any issues related to that. Aug <var data-var='date'> 1</var>, <var data-var='time'>19:08</var> UTC Investigating - We are currently investigating this issue.

Older ngrok apt packages missing

Aug <var data-var='date'> 1</var>, <var data-var='time'>18:44</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 1</var>, <var data-var='time'>18:39</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 1</var>, <var data-var='time'>18:25</var> UTC Investigating - We are currently investigating this issue.

Traffic Inspector - New events are delayed

Jul <var data-var='date'>22</var>, <var data-var='time'>18:40</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>22</var>, <var data-var='time'>18:24</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>17:22</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>22</var>, <var data-var='time'>17:16</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>17:03</var> UTC Investigating - We are currently investigating this issue.

Error with certificates in ngrok

Jul <var data-var='date'>22</var>, <var data-var='time'>15:21</var> UTC Resolved - The upstream provider's issues are resolved Jul <var data-var='date'>21</var>, <var data-var='time'>20:19</var> UTC Monitoring - Our certificate provider is experiencing an outage and you may experience a delay in seeing your certificate issued.

Delays issuing certificates

Jul <var data-var='date'>17</var>, <var data-var='time'>03:53</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>16</var>, <var data-var='time'>21:38</var> UTC Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>16</var>, <var data-var='time'>21:37</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>16</var>, <var data-var='time'>21:30</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'>16</var>, <var data-var='time'>21:29</var> UTC Investigating - We are currently investigating this issue.

ngrok web assets are down

Jul <var data-var='date'> 7</var>, <var data-var='time'>21:29</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>21:00</var> UTC Identified - The issue has been indentified and only affects a very small number of accounts. A fix is being work on. Jul <var data-var='date'> 7</var>, <var data-var='time'>20:48</var> UTC Investigating - We are currently investigating this issue.

Agents are failing to start with an error message about dev domain

Jun <var data-var='date'>26</var>, <var data-var='time'>07:20</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>24</var>, <var data-var='time'>16:39</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>23</var>, <var data-var='time'>15:43</var> UTC Investigating - We are currently investigating this issue.

New events not showing in traffic inspector for some accounts

Jun <var data-var='date'> 1</var>, <var data-var='time'>04:01</var> UTC Resolved - This issue has been resolved May <var data-var='date'>30</var>, <var data-var='time'>15:18</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>29</var>, <var data-var='time'>17:35</var> UTC Investigating - We are currently investigating this issue.

Traffic Inspector events in EU region not populating for some customers

Apr <var data-var='date'>24</var>, <var data-var='time'>20:23</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>24</var>, <var data-var='time'>19:14</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>24</var>, <var data-var='time'>18:35</var> UTC Identified - Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

Rate limit action causing connection issues

Mar <var data-var='date'>16</var>, <var data-var='time'>05:38</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>15</var>, <var data-var='time'>17:28</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>15</var>, <var data-var='time'>04:41</var> UTC Identified - We have identified the issues and are working on a fix

Traffic Inspector and Events are delayed

Mar <var data-var='date'>14</var>, <var data-var='time'>22:46</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>14</var>, <var data-var='time'>21:44</var> UTC Monitoring - We have stabilized and are monitoring status Mar <var data-var='date'>14</var>, <var data-var='time'>19:34</var> UTC Identified - The issue has been identified and will be working to restore service Mar <var data-var='date'>14</var>, <var data-var='time'>19:28</var> UTC Monitoring - We have mostly recovered and are monitoring Mar <var data-var='date'>14</var>, <var data-var='time'>17:52</var> UTC Identified - The issue has been identified and will be working to restore service. Mar <var data-var='date'>14</var>, <var data-var='time'>17:48</var> UTC Monitoring - We are recovering and monitoring performance Mar <var data-var='date'>14</var>, <var data-var='time'>17:32</var> UTC Investigating - We are currently investigating this issue.

Sites unavailable

Jan <var data-var='date'>30</var>, <var data-var='time'>02:31</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>30</var>, <var data-var='time'>02:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>30</var>, <var data-var='time'>02:17</var> UTC Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>30</var>, <var data-var='time'>02:13</var> UTC Update - We are continuing to investigate this issue. Jan <var data-var='date'>30</var>, <var data-var='time'>02:12</var> UTC Investigating - We are currently investigating this issue.

Customers receiving 3200 errors and inaccessible endpoints

Jan <var data-var='date'>21</var>, <var data-var='time'>22:15</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>21</var>, <var data-var='time'>22:15</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>21</var>, <var data-var='time'>21:52</var> UTC Update - We are continuing to work on a fix for this issue. Jan <var data-var='date'>21</var>, <var data-var='time'>21:37</var> UTC Update - We are continuing to work on a fix for this issue. Jan <var data-var='date'>21</var>, <var data-var='time'>21:15</var> UTC Identified - The issue has been identified and a fix is being implemented.

Intermittent connectivity issues

Dec <var data-var='date'>16</var>, <var data-var='time'>22:31</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'>16</var>, <var data-var='time'>20:46</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>16</var>, <var data-var='time'>20:39</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>16</var>, <var data-var='time'>20:06</var> UTC Investigating - We are currently investigating this issue.

Is ngrok down?

ngrok status is UP

Lastest published events

SSO Login to the ngrok Dashboard is currently redirecting back to the login page

Delay in generating and renewing certificates for custom domains

Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

ngrok Services, Components and Regions

Recent ngrok events

SSO Login to the ngrok Dashboard is currently redirecting back to the login page

Delay in generating and renewing certificates for custom domains

Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

Download of the ngrok binary are returning 500 errors

Mac OS Agent Download is currently broken

Slowness in Traffic Inspector Data Viewing

Get your FREE account now,
5 monitors included!

Is ngrok down?

ngrok status is UP

Lastest published events

SSO Login to the ngrok Dashboard is currently redirecting back to the login page

Delay in generating and renewing certificates for custom domains

Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

ngrok Services, Components and Regions

Recent ngrok events

SSO Login to the ngrok Dashboard is currently redirecting back to the login page

Delay in generating and renewing certificates for custom domains

Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

Download of the ngrok binary are returning 500 errors

Mac OS Agent Download is currently broken

Slowness in Traffic Inspector Data Viewing

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!