Apr <var data-var='date'> 1</var>, <var data-var='time'>17:44</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>03:12</var> UTC Identified - The issue has been identified and a fix is being implemented.

Download of the ngrok binary are returning 500 errors

Mar <var data-var='date'> 6</var>, <var data-var='time'>17:25</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 6</var>, <var data-var='time'>17:11</var> UTC Identified - The issue has been identified and a fix is being implemented.

Mac OS Agent Download is currently broken

Jan <var data-var='date'>12</var>, <var data-var='time'>19:04</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>12</var>, <var data-var='time'>17:27</var> UTC Identified - The issue has been identified and a fix is being implemented.Jan <var data-var='date'>12</var>, <var data-var='time'>17:01</var> UTC Investigating - We are currently investigating this issue.

Slowness in Traffic Inspector Data Viewing

Nov <var data-var='date'>26</var>, <var data-var='time'>20:57</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>26</var>, <var data-var='time'>20:44</var> UTC Update - We are continuing to monitor for any further issues.Nov <var data-var='date'>26</var>, <var data-var='time'>20:21</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>26</var>, <var data-var='time'>18:28</var> UTC Identified - We are seeing intermittent failures when attempting to download or upgrade the ngrok agent. We have identified the issue and working on a fix.

Intermittent issue downloading the ngrok agent

Oct <var data-var='date'> 4</var>, <var data-var='time'>04:38</var> UTC Resolved - This incident has been resolved.Oct <var data-var='date'> 4</var>, <var data-var='time'>01:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'> 4</var>, <var data-var='time'>00:35</var> UTC Investigating - We are currently investigating this issue.

Connection issues with endpoints

Aug <var data-var='date'>27</var>, <var data-var='time'>16:24</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'>27</var>, <var data-var='time'>16:15</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>27</var>, <var data-var='time'>15:44</var> UTC Identified - We have identified an issue with a third party vendor we use and are working on a fix.

Errors on our billing and usage pages

Aug <var data-var='date'>14</var>, <var data-var='time'>00:48</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'>14</var>, <var data-var='time'>00:07</var> UTC Update - This incident has been resolved.Aug <var data-var='date'>13</var>, <var data-var='time'>22:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>13</var>, <var data-var='time'>22:15</var> UTC Identified - The issue has been identified and a fix is being implemented.Aug <var data-var='date'>13</var>, <var data-var='time'>22:04</var> UTC Investigating - We are currently investigating this issue.

Some customers are running into degraded tunnel starts in all regions

Aug <var data-var='date'>12</var>, <var data-var='time'>01:00</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'>12</var>, <var data-var='time'>00:49</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>11</var>, <var data-var='time'>23:52</var> UTC Investigating - We are currently investigating this issue.

Agent connections in the SA region are receiving errors when starting

Aug <var data-var='date'> 1</var>, <var data-var='time'>22:41</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'> 1</var>, <var data-var='time'>21:15</var> UTC Monitoring - Older apt releases have been restored and we are monitoring for any issues related to that.Aug <var data-var='date'> 1</var>, <var data-var='time'>19:08</var> UTC Investigating - We are currently investigating this issue.

Older ngrok apt packages missing

Aug <var data-var='date'> 1</var>, <var data-var='time'>18:44</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'> 1</var>, <var data-var='time'>18:39</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'> 1</var>, <var data-var='time'>18:25</var> UTC Investigating - We are currently investigating this issue.

Traffic Inspector - New events are delayed

Jul <var data-var='date'>22</var>, <var data-var='time'>18:40</var> UTC Resolved - This incident has been resolved.Jul <var data-var='date'>22</var>, <var data-var='time'>18:24</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>22</var>, <var data-var='time'>17:22</var> UTC Identified - The issue has been identified and a fix is being implemented.Jul <var data-var='date'>22</var>, <var data-var='time'>17:16</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>22</var>, <var data-var='time'>17:03</var> UTC Investigating - We are currently investigating this issue.

Error with certificates in ngrok

Jul <var data-var='date'>22</var>, <var data-var='time'>15:21</var> UTC Resolved - The upstream provider's issues are resolvedJul <var data-var='date'>21</var>, <var data-var='time'>20:19</var> UTC Monitoring - Our certificate provider is experiencing an outage and you may experience a delay in seeing your certificate issued.

Delays issuing certificates

Jul <var data-var='date'>17</var>, <var data-var='time'>03:53</var> UTC Resolved - This incident has been resolved.Jul <var data-var='date'>16</var>, <var data-var='time'>21:38</var> UTC Update - We are continuing to monitor for any further issues.Jul <var data-var='date'>16</var>, <var data-var='time'>21:37</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>16</var>, <var data-var='time'>21:30</var> UTC Update - We are continuing to investigate this issue.Jul <var data-var='date'>16</var>, <var data-var='time'>21:29</var> UTC Investigating - We are currently investigating this issue.

ngrok web assets are down

Jul <var data-var='date'> 7</var>, <var data-var='time'>21:29</var> UTC Resolved - This incident has been resolved.Jul <var data-var='date'> 7</var>, <var data-var='time'>21:00</var> UTC Identified - The issue has been indentified and only affects a very small number of accounts. A fix is being work on.Jul <var data-var='date'> 7</var>, <var data-var='time'>20:48</var> UTC Investigating - We are currently investigating this issue.

Agents are failing to start with an error message about dev domain

Jun <var data-var='date'>26</var>, <var data-var='time'>07:20</var> UTC Resolved - This incident has been resolved.Jun <var data-var='date'>24</var>, <var data-var='time'>16:39</var> UTC Identified - The issue has been identified and a fix is being implemented.Jun <var data-var='date'>23</var>, <var data-var='time'>15:43</var> UTC Investigating - We are currently investigating this issue.

New events not showing in traffic inspector for some accounts

Jun <var data-var='date'> 1</var>, <var data-var='time'>04:01</var> UTC Resolved - This issue has been resolvedMay <var data-var='date'>30</var>, <var data-var='time'>15:18</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>29</var>, <var data-var='time'>17:35</var> UTC Investigating - We are currently investigating this issue.

Traffic Inspector events in EU region not populating for some customers

Apr <var data-var='date'>24</var>, <var data-var='time'>20:23</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'>24</var>, <var data-var='time'>19:14</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>24</var>, <var data-var='time'>18:35</var> UTC Identified - Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

Rate limit action causing connection issues

Mar <var data-var='date'>16</var>, <var data-var='time'>05:38</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>15</var>, <var data-var='time'>17:28</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>15</var>, <var data-var='time'>04:41</var> UTC Identified - We have identified the issues and are working on a fix

Traffic Inspector and Events are delayed

Mar <var data-var='date'>14</var>, <var data-var='time'>22:46</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>14</var>, <var data-var='time'>21:44</var> UTC Monitoring - We have stabilized and are monitoring statusMar <var data-var='date'>14</var>, <var data-var='time'>19:34</var> UTC Identified - The issue has been identified and will be working to restore serviceMar <var data-var='date'>14</var>, <var data-var='time'>19:28</var> UTC Monitoring - We have mostly recovered and are monitoringMar <var data-var='date'>14</var>, <var data-var='time'>17:52</var> UTC Identified - The issue has been identified and will be working to restore service.Mar <var data-var='date'>14</var>, <var data-var='time'>17:48</var> UTC Monitoring - We are recovering and monitoring performanceMar <var data-var='date'>14</var>, <var data-var='time'>17:32</var> UTC Investigating - We are currently investigating this issue.

Sites unavailable

Jan <var data-var='date'>30</var>, <var data-var='time'>02:31</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>30</var>, <var data-var='time'>02:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>30</var>, <var data-var='time'>02:17</var> UTC Identified - The issue has been identified and a fix is being implemented.Jan <var data-var='date'>30</var>, <var data-var='time'>02:13</var> UTC Update - We are continuing to investigate this issue.Jan <var data-var='date'>30</var>, <var data-var='time'>02:12</var> UTC Investigating - We are currently investigating this issue.

Customers receiving 3200 errors and inaccessible endpoints

Jan <var data-var='date'>21</var>, <var data-var='time'>22:15</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>21</var>, <var data-var='time'>22:15</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>21</var>, <var data-var='time'>21:52</var> UTC Update - We are continuing to work on a fix for this issue.Jan <var data-var='date'>21</var>, <var data-var='time'>21:37</var> UTC Update - We are continuing to work on a fix for this issue.Jan <var data-var='date'>21</var>, <var data-var='time'>21:15</var> UTC Identified - The issue has been identified and a fix is being implemented.

Intermittent connectivity issues

Dec <var data-var='date'>16</var>, <var data-var='time'>22:31</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>16</var>, <var data-var='time'>20:46</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'>16</var>, <var data-var='time'>20:39</var> UTC Identified - The issue has been identified and a fix is being implemented.Dec <var data-var='date'>16</var>, <var data-var='time'>20:06</var> UTC Investigating - We are currently investigating this issue.

Dashboard SSO logins are failing

Dec <var data-var='date'>10</var>, <var data-var='time'>23:43</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>10</var>, <var data-var='time'>23:26</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'>10</var>, <var data-var='time'>23:02</var> UTC Investigating - We are currently investigating this issue.

Unable to upgrade to pro or enterprise plans

Dec <var data-var='date'> 9</var>, <var data-var='time'>18:27</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'> 9</var>, <var data-var='time'>17:57</var> UTC Update - We are continuing to monitor for any further issues.Dec <var data-var='date'> 9</var>, <var data-var='time'>17:57</var> UTC Monitoring - We have deployed the fix and are monitoringDec <var data-var='date'> 9</var>, <var data-var='time'>16:52</var> UTC Identified - We have identified the issue and are deploying a fix.Dec <var data-var='date'> 9</var>, <var data-var='time'>16:21</var> UTC Update - We are continuing to investigate this issue.Dec <var data-var='date'> 9</var>, <var data-var='time'>16:20</var> UTC Investigating - We are currently investigating this issue.

Getting a high rate of ERR_NGROK_503 in the EU region - No available reserved addresses

Nov <var data-var='date'>27</var>, <var data-var='time'>02:13</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>27</var>, <var data-var='time'>01:54</var> UTC Monitoring - A fix has been deployed which resolves the issue and restores all dashboard functionality. We are monitoring to ensure that the fix is correct.Nov <var data-var='date'>27</var>, <var data-var='time'>01:35</var> UTC Identified - We are tracking an issue that prevents new accounts from being created, existing accounts from being deleted and also results in failures to access the billing subscription page to view or manage an account's subscription. We are preparing a fix for deployment. No other services are known to be affected at this time.

Is ngrok down?

ngrok status is UP

Lastest published events

Download of the ngrok binary are returning 500 errors

Mac OS Agent Download is currently broken

Slowness in Traffic Inspector Data Viewing

ngrok Services, Components and Regions

Recent ngrok events

Download of the ngrok binary are returning 500 errors

Mac OS Agent Download is currently broken

Slowness in Traffic Inspector Data Viewing

Intermittent issue downloading the ngrok agent

Connection issues with endpoints

Errors on our billing and usage pages

Get your FREE account now,
5 monitors included!

Is ngrok down?

ngrok status is UP

Lastest published events

Download of the ngrok binary are returning 500 errors

Mac OS Agent Download is currently broken

Slowness in Traffic Inspector Data Viewing

ngrok Services, Components and Regions

Recent ngrok events

Download of the ngrok binary are returning 500 errors

Mac OS Agent Download is currently broken

Slowness in Traffic Inspector Data Viewing

Intermittent issue downloading the ngrok agent

Connection issues with endpoints

Errors on our billing and usage pages

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!