Oct <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>28</var>, <var data-var='time'>09:14</var> CEST Scheduled - During the maintenance window, consumer may experience a disruption of our services for up to 1 minute.

Maintenance window on Netaxept - CHG0177065

Sep <var data-var='date'>30</var>, <var data-var='time'>23:37</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>23:24</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Netaxept - INC0981590

Sep <var data-var='date'>22</var>, <var data-var='time'>23:28</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>22</var>, <var data-var='time'>22:01</var> CEST Investigating - We are investigating an issue affecting Nexi authorisationsystem in Finland

Disturbance on Netaxept for Finland - INC0977357

Sep <var data-var='date'>15</var>, <var data-var='time'>11:57</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>15</var>, <var data-var='time'>11:45</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Netaxept

Sep <var data-var='date'>13</var>, <var data-var='time'>14:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>13</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 2</var>, <var data-var='time'>10:45</var> CEST Scheduled - No business impacts expected during the maintinance

Maintenance window on Netaxept - CHG0167267

Sep <var data-var='date'> 6</var>, <var data-var='time'>06:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 6</var>, <var data-var='time'>05:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>14:00</var> CEST Scheduled - During the maintenance window, consumer may experience a disruption of our services for up to 1 minute.

Maintenance window on Netaxept - CHG0166170

Sep <var data-var='date'> 4</var>, <var data-var='time'>15:00</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 4</var>, <var data-var='time'>14:57</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 4</var>, <var data-var='time'>13:54</var> CEST Investigating - We are currently experiencing an issue impacting transactions.

Disturbance on Netaxept - INC0968686

Sep <var data-var='date'> 3</var>, <var data-var='time'>12:25</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 3</var>, <var data-var='time'>11:22</var> CEST Identified - We are currently observing transaction issues affecting cards issued by DNB Bank. DNB has confirmed an issuer-side incident, which may result in declined or unsuccessful transactions for some DNB cardholders. We are monitoring the situation and following updates from DNB. More information is available on the DNB status page: https://www.dnbstatus.no/incidents

DNB bank issue - INC0967952

Sep <var data-var='date'> 2</var>, <var data-var='time'>12:30</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 2</var>, <var data-var='time'>12:25</var> CEST Identified - The issue have been identified at Vipps Mobilepay https://status.vippsmobilepay.com/incidents/8yzhhy9wvwz0 Sep <var data-var='date'> 2</var>, <var data-var='time'>11:59</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Netaxept - INC0967512

Aug <var data-var='date'>25</var>, <var data-var='time'>09:40</var> CEST Resolved - The issue impacting transactions for cards issued by DNB Bank appears to have been resolved, and we are no longer observing any related transaction impact in our platform. Aug <var data-var='date'>25</var>, <var data-var='time'>08:40</var> CEST Identified - We are currently observing transaction issues affecting cards issued by DNB Bank. DNB has confirmed an issuer-side incident, which may result in declined or unsuccessful transactions for some DNB cardholders. We are monitoring the situation and following updates from DNB. More information is available on the DNB status page: https://www.dnbstatus.no/incidents

DNB bank issue - INC0963436

Aug <var data-var='date'>10</var>, <var data-var='time'>03:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>10</var>, <var data-var='time'>02:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 4</var>, <var data-var='time'>15:12</var> CEST Scheduled - During the maintenance window, consumer may experience a short disruption of our service.

Maintenance on 3D-Secure service systems - CHG0165046

Aug <var data-var='date'> 9</var>, <var data-var='time'>10:10</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'> 9</var>, <var data-var='time'>08:59</var> CEST Investigating - We are investigating an issue that affects Netaxept. This is an automated message.

Aug <var data-var='date'> 3</var>, <var data-var='time'>21:15</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>19:45</var> CEST Identified - Swish has confirmed issues impacting transactions. https://status.swish.nu/incidents/nr5bg1qy9t11

Disturbance at Swish - INC0954338

Jul <var data-var='date'>15</var>, <var data-var='time'>10:55</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>15</var>, <var data-var='time'>09:00</var> CEST Investigating - We are currently investigating an issue with elevated MasterCard failures.

Elevated errors on MasterCard - INC0944262

Jul <var data-var='date'>14</var>, <var data-var='time'>21:24</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>14</var>, <var data-var='time'>21:00</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Netaxept - INC0944152

Jul <var data-var='date'>10</var>, <var data-var='time'>13:48</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>10</var>, <var data-var='time'>13:30</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Netaxept - INC0942142

Jun <var data-var='date'>26</var>, <var data-var='time'>11:33</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>26</var>, <var data-var='time'>11:14</var> CEST Investigating - We are currently investigating this issue.

Jun <var data-var='date'>11</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>11</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 8</var>, <var data-var='time'>12:00</var> CEST Scheduled - We will be performing a scheduled upgrade of the 3DS MPI on Thursday, 11 June 2026, between 09:00 and 12:00 CEST. This is a rolling update, and no service downtime is expected. No action is required, and payment processing is expected to continue as normal throughout the maintenance window.

3DS MPI Upgrade - CHG0412839

Jun <var data-var='date'>10</var>, <var data-var='time'>21:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>10</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 4</var>, <var data-var='time'>14:56</var> CEST Scheduled - We will be renewing the SSL certificate for Netaxept as part of routine maintenance. You are not affected by this certificate update if: You don't have certificate pinning in your Netaxept API integration. You are a Call Centre merchant using only Netaxept Admin user interface for making payments. You are using only Netaxept Admin user interface for making Link payments. If any of the statements above are applicable for you, no changes are required from you. Who is affected? This change only impacts merchants using certificate pinning in their Netaxept API integration. The vast majority of merchants do not use certificate pinning and will not be affected. What do affected merchants need to do? If you are using certificate pinning, you must update your integration with the new certificate details before the scheduled time to avoid disruption to payment traffic. Key points No impact if you are not using certificate pinning No downtime is expected Action is required only for a small subset of merchants Date of Change: 10-06-2026 Time of Change: 20:00 CEST For full technical details and instructions, please refer to the change log: https://developer.nexigroup.com/netaxept/en-EU/change-log/ If you have questions, please contact eCom Support or your integration specialist.

Netaxept SSL Certificate Renewal - CHG0413094

Jun <var data-var='date'> 8</var>, <var data-var='time'>03:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 8</var>, <var data-var='time'>02:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>26</var>, <var data-var='time'>10:08</var> CEST Scheduled - During the maintenance window, consumer may experience a short disruption of our service.

3rd party maintenance on 3D-Secure service systems - CHG0411093

May <var data-var='date'>22</var>, <var data-var='time'>08:04</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>17:10</var> CEST Update - Operations have been stable again since 17:10 May <var data-var='date'>21</var>, <var data-var='time'>16:57</var> CEST Update - We are experiencing transaction impact again since 16:57 May <var data-var='date'>21</var>, <var data-var='time'>14:35</var> CEST Update - Operations have been stable since 14:35, we will continue to monitor the situation closely. May <var data-var='date'>21</var>, <var data-var='time'>14:07</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>21</var>, <var data-var='time'>11:11</var> CEST Update - We are still addressing the ongoing network issue. While resolution is taking longer than expected, our engineers are actively working to restore full service. We appreciate your understanding. May <var data-var='date'>21</var>, <var data-var='time'>10:15</var> CEST Update - We are continuing to work with highest priority on a fix for this issue. May <var data-var='date'>21</var>, <var data-var='time'>09:05</var> CEST Investigating - Transactions are impacted. We are currently investigating this issue.

Partial outage on Netaxept - INC0916257

May <var data-var='date'>19</var>, <var data-var='time'>17:50</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>17:48</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>19</var>, <var data-var='time'>17:22</var> CEST Identified - Elevated number of transaction failures on Netaxept is back. May <var data-var='date'>19</var>, <var data-var='time'>17:05</var> CEST Monitoring - Situation is stable and services operating normally. May <var data-var='date'>19</var>, <var data-var='time'>16:40</var> CEST Investigating - We are currently investigating an issue causing an elevated number of transaction failures on Netaxept.

Disturbance on Netaxept - INC0915504

May <var data-var='date'>19</var>, <var data-var='time'>16:24</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>16:14</var> CEST Investigating - We are currently investigating an issue causing an elevated number of transaction failures on Netaxept.

May <var data-var='date'> 5</var>, <var data-var='time'>10:35</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>10:20</var> CEST Investigating - We are currently investigating this issue.

Phone system down - INC0910315

Apr <var data-var='date'>15</var>, <var data-var='time'>23:01</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>22:19</var> CEST Investigating - We are investigating an issue that affects Netaxept. This is an automated message.

Is Nets Netaxept down?

Nets Netaxept status is UP

Lastest published events

Maintenance window on Netaxept - CHG0177065

Disturbance on Netaxept - INC0981590

Disturbance on Netaxept for Finland - INC0977357

Nets Netaxept Services, Components and Regions

Recent Nets Netaxept events

Maintenance window on Netaxept - CHG0177065

Disturbance on Netaxept - INC0981590

Disturbance on Netaxept for Finland - INC0977357

Disturbance on Netaxept

Maintenance window on Netaxept - CHG0167267

Maintenance window on Netaxept - CHG0166170