Apr <var data-var='date'> 2</var>, <var data-var='time'>15:25</var> CEST Resolved - This incident has been resolved.Apr <var data-var='date'> 2</var>, <var data-var='time'>09:00</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports - INC0900433

Apr <var data-var='date'> 1</var>, <var data-var='time'>16:42</var> CEST Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>16:07</var> CEST Update - Processing of reports is still ongoing, we will provide an update as soon as reports are available.Apr <var data-var='date'> 1</var>, <var data-var='time'>08:31</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports - INC0899984

Mar <var data-var='date'>31</var>, <var data-var='time'>17:13</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>16:55</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>31</var>, <var data-var='time'>16:34</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Nets Easy Portal - INC0899827

Mar <var data-var='date'>31</var>, <var data-var='time'>14:08</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>13:40</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>31</var>, <var data-var='time'>12:57</var> CEST Update - We are continuing to work on a fix for this issue.Mar <var data-var='date'>31</var>, <var data-var='time'>09:22</var> CEST Identified - The issue has been identified within MitID and is mainly affecting Dankort transactions. We are currently working on resolving the issueMar <var data-var='date'>31</var>, <var data-var='time'>08:50</var> CEST Investigating - Our systems indicate an issue with 3DS transactions

Disturbance on Nets Easy - INC0899560

Mar <var data-var='date'>31</var>, <var data-var='time'>10:08</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>10:00</var> CEST Investigating - Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

Issues with phone system

Mar <var data-var='date'>30</var>, <var data-var='time'>14:38</var> CEST Resolved - This incident has been resolved.Mar <var data-var='date'>30</var>, <var data-var='time'>14:10</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>30</var>, <var data-var='time'>13:45</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Nets Easy - INC0899224

Mar <var data-var='date'>27</var>, <var data-var='time'>10:41</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'>27</var>, <var data-var='time'>10:25</var> CET Identified - Vipps MobilePay confirmed an issue on their side, affecting transactions. https://status.vippsmobilepay.com/incidents/nycy3f139jf8

Disturbance on Vipps MobilePay - INC0898667

Mar <var data-var='date'>23</var>, <var data-var='time'>13:20</var> CET Resolved - The issue is connected to outdated shop and Magento2 version. A patch has been made available, please see https://github.com/Nets-eCom/Magento2_easy/releases/tag/1.8.6 if your shop is affected by this.Mar <var data-var='date'>23</var>, <var data-var='time'>08:39</var> CET Investigating - Our system indicates an issue with Magento2 plugin.

Disturbance with Magento2 plugin - INC0896650

Mar <var data-var='date'>10</var>, <var data-var='time'>14:54</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'>10</var>, <var data-var='time'>14:09</var> CET Investigating - We continue to investigate the issueMar <var data-var='date'>10</var>, <var data-var='time'>11:34</var> CET Monitoring - This incident has been resolved.Mar <var data-var='date'>10</var>, <var data-var='time'>10:55</var> CET Investigating - We are currently investigating this issue.

Disturbance on Nets Easy Portal - INC0891742

Mar <var data-var='date'>10</var>, <var data-var='time'>13:36</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'>10</var>, <var data-var='time'>10:27</var> CET Update - Our phone system provider has identified the issue and is implementing a workaround.Mar <var data-var='date'>10</var>, <var data-var='time'>09:10</var> CET Investigating - Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

Phone system down

Mar <var data-var='date'> 7</var>, <var data-var='time'>18:24</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'> 7</var>, <var data-var='time'>18:08</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 7</var>, <var data-var='time'>18:00</var> CET Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'> 7</var>, <var data-var='time'>17:18</var> CET Investigating - We are investigating an issue that affects Nets Easy. This is an automated message.

Disturbance on Nets Easy - INC0890885

Mar <var data-var='date'> 4</var>, <var data-var='time'>13:08</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'> 4</var>, <var data-var='time'>10:38</var> CET Identified - The issue doesnt impact live transactionsMar <var data-var='date'> 4</var>, <var data-var='time'>09:34</var> CET Investigating - Our system indicates an issue with Klarna transactions

Disturbance on Nets Easy - INC0889567

Feb <var data-var='date'>27</var>, <var data-var='time'>11:45</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>27</var>, <var data-var='time'>10:10</var> CET Identified - Signaturgruppen has reported that MitID is currently unavailable, impacting card transactions that require 3DS authentication. https://status-prod.signaturgruppen.dk/incidents/ql4jm89pcvf5

MitID issue - INC0887876

Feb <var data-var='date'>25</var>, <var data-var='time'>16:00</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>25</var>, <var data-var='time'>09:20</var> CET Investigating - We are currently investigating this issue.

Easy Customer Test currently not available - INC0886790

Feb <var data-var='date'>24</var>, <var data-var='time'>16:27</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>24</var>, <var data-var='time'>15:42</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>24</var>, <var data-var='time'>14:40</var> CET Investigating - We are currently investigating this issue.

Disturbance on Nets/Nexi Easy Portal - INC0886271

Feb <var data-var='date'>20</var>, <var data-var='time'>09:30</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>20</var>, <var data-var='time'>09:23</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>20</var>, <var data-var='time'>09:20</var> CET Investigating - We are currently investigating an issue that affects Nets Easy Portal

Disturbance on Nets Easy Portal

Feb <var data-var='date'>15</var>, <var data-var='time'>02:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>15</var>, <var data-var='time'>01:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 2</var>, <var data-var='time'>13:03</var> CET Scheduled - During the maintenance window, consumer may experience a short disruption of our service.

3rd party maintenance on 3D-Secure service systems - CHG0395617

Feb <var data-var='date'>13</var>, <var data-var='time'>15:06</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>13</var>, <var data-var='time'>09:00</var> CET Identified - Some merchants may experience delays in today’s payouts.

Delay in payouts - INC0881003

Feb <var data-var='date'>13</var>, <var data-var='time'>14:54</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>13</var>, <var data-var='time'>13:32</var> CET Monitoring - A hotfix has been released, and reports containing the affected transactions are currently being reprocessed. We will share further updates as the reprocessing continues.Feb <var data-var='date'>13</var>, <var data-var='time'>10:00</var> CET Identified - We have identified discrepancies in some payout reports generated since beginning of February. Our tech team has located the root cause and is currently working on a hotfix to correct the issue.

Discrepancies in payout reports - INC0881281

Feb <var data-var='date'>13</var>, <var data-var='time'>11:42</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>13</var>, <var data-var='time'>11:31</var> CET Investigating - Our system indicates an issue with VippsMobilePay

Disturbance on VippsMobilePay

Feb <var data-var='date'>12</var>, <var data-var='time'>11:14</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>12</var>, <var data-var='time'>11:11</var> CET Investigating - We are currently investigating this issue.

Disturbance on Nets Easy - INC0882474

Feb <var data-var='date'>10</var>, <var data-var='time'>07:30</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>10</var>, <var data-var='time'>05:30</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 9</var>, <var data-var='time'>15:21</var> CET Scheduled - During the maintenance window the login to our merchant portal might be unavailable for a brief period.

Maintenance on Nets Easy Portal - CHG0396387

Feb <var data-var='date'> 5</var>, <var data-var='time'>05:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 5</var>, <var data-var='time'>00:01</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>28</var>, <var data-var='time'>08:06</var> CET Scheduled - During the maintenance window, consumer may experience a disruption of our services for up to 10 minutes.

Maintenance window on Nets Easy - CHG0393283

Feb <var data-var='date'> 1</var>, <var data-var='time'>06:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 1</var>, <var data-var='time'>05:30</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>19</var>, <var data-var='time'>11:55</var> CET Scheduled - During the maintenance window consumers might experience a short connection loss.

Maintenance window on Nets Easy - CHG0390791

Jan <var data-var='date'>30</var>, <var data-var='time'>15:18</var> CET Resolved - Re‑publishing has now been completed. If you encounter any further impacted transactions, kindly reach out to your local support team.Jan <var data-var='date'>28</var>, <var data-var='time'>11:00</var> CET Update - We have identified that a number of events are still outstanding and are continuing the re‑publishing work with high priority. Further updates will follow as soon as we have more confirmed information.Jan <var data-var='date'>28</var>, <var data-var='time'>07:50</var> CET Update - Missing events from Friday and Saturday are now reprocessed.Jan <var data-var='date'>27</var>, <var data-var='time'>15:05</var> CET Update - Work to restore full transaction visibility continues and progress is being made on re‑publishing the remaining events. Based on the current pace we expect a significant portion of the outstanding events to be processed by the end of today, though this timeline may still change. We will share further updates as soon as we have more confirmed informationJan <var data-var='date'>27</var>, <var data-var='time'>09:33</var> CET Update - The issue is still being worked on with priority, and our teams remain fully engaged. While work is progressing, we do not have additional details to share at this time. We will provide updates as the situation evolves.Jan <var data-var='date'>26</var>, <var data-var='time'>15:59</var> CET Update - Work is still ongoing to restore full transaction visibility by reprocessing outstanding events. Completion is not expected today.Jan <var data-var='date'>26</var>, <var data-var='time'>10:13</var> CET Monitoring - Incident Update. Following the webhook incident on Friday, some merchants may also notice incorrect balances and missing transactions in the Nets Easy Portal. These discrepancies are a result of delayed or undelivered webhook events. Our technical team is actively working on re‑publishing the affected events to ensure the Portal reflects accurate and complete transaction data. Updates will be applied progressively as the backlog is processed. We will share further information as soon as we have more progress.

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Lastest published events

Delayed payout reports - INC0900433

Delayed payout reports - INC0899984

Disturbance on Nets Easy Portal - INC0899827

Nets Easy Services, Components and Regions

Recent Nets Easy events

Delayed payout reports - INC0900433

Delayed payout reports - INC0899984

Disturbance on Nets Easy Portal - INC0899827

Disturbance on Nets Easy - INC0899560

Issues with phone system

Disturbance on Nets Easy - INC0899224

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Is Nets Easy down?

Nets Easy status is UP

Lastest published events

Delayed payout reports - INC0900433

Delayed payout reports - INC0899984

Disturbance on Nets Easy Portal - INC0899827

Nets Easy Services, Components and Regions

Recent Nets Easy events

Delayed payout reports - INC0900433

Delayed payout reports - INC0899984

Disturbance on Nets Easy Portal - INC0899827

Disturbance on Nets Easy - INC0899560

Issues with phone system

Disturbance on Nets Easy - INC0899224

Get your FREE account now,5 monitors included!

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5 monitors included!