THIS IS A SCHEDULED EVENT Oct <var data-var='date'>29</var>, <var data-var='time'>11:00</var> - <var data-var='time'>11:15</var> CET Sep <var data-var='date'>29</var>, <var data-var='time'>17:00</var> CEST Scheduled - Date: October 29, 2025 Time: 11:00 CET We will renew the SSL certificate for Nets Easy / Nexi Checkout at the above time. Does this affect you? Most merchants: No action is needed. If your integration does not use certificate pinning, you can ignore this message. Merchants using certificate pinning: Action is required. If you do not update your integration, your checkout will stop working and payment traffic will be blocked. Please forward this message to the person or team responsible for your technical Nets Easy integration. For merchants using certificate pinning Here is the information you need: New certificate thumbprint: CD5A376B0687C2871EC78F926FDD2401C9F3446EFA0D3CB4719B0CE3D2D88F2F New serial number: 0D1F65F6735B3C6EBDC91855BDE9B588 If you need the certificate and certificate chain, contact your local support team. Important: There is no expected downtime, but you may notice temporary slowness in Nets Easy checkout during the update. For questions, please contact Nets Ecom Support.

SSL Certificate Renewal for Nets Easy / Nexi Checkout - Action Required for Some Merchants

Oct <var data-var='date'> 7</var>, <var data-var='time'>17:25</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'> 7</var>, <var data-var='time'>14:50</var> CEST Identified - We are currently experiencing an issue with Easy Checkout in embedded Checkout for WooCommerce. The issue has been identified, and a fix is being implemented.

WooCommerce plugin: Easy Checkout issue in embedded Checkout - INC0985411

Oct <var data-var='date'> 5</var>, <var data-var='time'>13:20</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'> 5</var>, <var data-var='time'>03:53</var> CEST Identified - We are currently experiencing issues with the Nets Easy Test environment following a planned migration. The team is investigating and working to restore normal availability.

Nets Easy Test environment unavailable - INC0983784

Oct <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>28</var>, <var data-var='time'>09:13</var> CEST Scheduled - During the maintenance window, consumer may experience a disruption of our services for up to 1 minute.

Maintenance window on Nexi Checkout - CHG0177065

Oct <var data-var='date'> 2</var>, <var data-var='time'>13:30</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'> 2</var>, <var data-var='time'>09:00</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports on Nets Easy - INC0982577

Oct <var data-var='date'> 1</var>, <var data-var='time'>14:15</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'> 1</var>, <var data-var='time'>09:52</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports on Nets Easy INC0981772

Sep <var data-var='date'>30</var>, <var data-var='time'>23:37</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>23:24</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Nets Easy - INC0981593

Sep <var data-var='date'>13</var>, <var data-var='time'>14:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>13</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 2</var>, <var data-var='time'>10:44</var> CEST Scheduled - No business impacts expected during the maintinance

Maintenance window on Nets Easy - CHG0167267

Sep <var data-var='date'> 9</var>, <var data-var='time'>19:11</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 9</var>, <var data-var='time'>18:30</var> CEST Update - The team has identified an additional affected flow and is currently deploying a second hotfix. Sep <var data-var='date'> 9</var>, <var data-var='time'>17:20</var> CEST Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'> 9</var>, <var data-var='time'>14:52</var> CEST Investigating - We are currently investigating an issue that may affect transactions from merchants using plugins and third-party integrations.

Disturbance on Nets Easy plugins - INC0970857

Sep <var data-var='date'> 8</var>, <var data-var='time'>21:06</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 8</var>, <var data-var='time'>20:33</var> CEST Identified - Swish has identified an issue on their side https://status.swish.nu/incidents/pfmz6wgms863

Disturbance on Swish - INC0970344

Sep <var data-var='date'> 6</var>, <var data-var='time'>06:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 6</var>, <var data-var='time'>05:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>13:59</var> CEST Scheduled - During the maintenance window, consumer may experience a disruption of our services for up to 1 minute.

Maintenance window on Nets Easy - CHG0166170

Sep <var data-var='date'> 4</var>, <var data-var='time'>15:00</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 4</var>, <var data-var='time'>14:57</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 4</var>, <var data-var='time'>13:54</var> CEST Investigating - We are currently experiencing an issue impacting transactions.

Disturbance on Nets Easy - INC0968686

Sep <var data-var='date'> 2</var>, <var data-var='time'>12:30</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 2</var>, <var data-var='time'>12:25</var> CEST Identified - The issue have been identified at Vipps Mobilepay. https://status.vippsmobilepay.com/incidents/8yzhhy9wvwz0 Sep <var data-var='date'> 2</var>, <var data-var='time'>11:59</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Nets Easy - INC0967507

Sep <var data-var='date'> 1</var>, <var data-var='time'>15:30</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 1</var>, <var data-var='time'>09:00</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports - INC0966642

Aug <var data-var='date'>18</var>, <var data-var='time'>12:22</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>18</var>, <var data-var='time'>12:18</var> CEST Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>18</var>, <var data-var='time'>12:06</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Nets Easy - INC0960918

Aug <var data-var='date'>10</var>, <var data-var='time'>03:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>10</var>, <var data-var='time'>02:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 4</var>, <var data-var='time'>15:11</var> CEST Scheduled - During the maintenance window, consumer may experience a short disruption of our service.

Maintenance on 3D-Secure service systems - CHG0165046

Aug <var data-var='date'> 3</var>, <var data-var='time'>21:15</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>19:45</var> CEST Identified - Swish has confirmed issues impacting transactions. https://status.swish.nu/incidents/nr5bg1qy9t11

Disturbance at Swish - INC0954338

Jul <var data-var='date'>15</var>, <var data-var='time'>10:55</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>15</var>, <var data-var='time'>09:00</var> CEST Investigating - We are currently investigating an issue with elevated MasterCard failures.

Elevated errors on MasterCard - INC0944262

Jul <var data-var='date'> 3</var>, <var data-var='time'>12:25</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 3</var>, <var data-var='time'>08:42</var> CEST Monitoring - As of 00:35 CEST, the webhook issues have also been resolved, and since then all services have been fully operational. We will continue to monitor the situation closely. Jul <var data-var='date'> 2</var>, <var data-var='time'>23:30</var> CEST Update - Webhook delivery is currently delayed as a result of the incident. We are actively working to restore normal processing and clear the backlog as quickly as possible. Jul <var data-var='date'> 2</var>, <var data-var='time'>22:20</var> CEST Identified - Payment information in the Easy Portal is currently not up to date, as payment events have not been received due to incident INC0937166. We are actively working on a fix.

Missing payment information - INC0937166

Jul <var data-var='date'> 2</var>, <var data-var='time'>22:15</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>22:15</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 2</var>, <var data-var='time'>22:05</var> CEST Identified - We have potentially identified the root cause of the issue affecting Nets Easy online payments. A hotfix is being prepared and will be deployed shortly. Jul <var data-var='date'> 2</var>, <var data-var='time'>20:50</var> CEST Update - We are continuing to investigate this issue. Jul <var data-var='date'> 2</var>, <var data-var='time'>19:00</var> CEST Investigating - We are currently experiencing issues with Nets Easy which is affecting online payments. Our team is actively investigating the issue.

Disturbance on Nets Easy - INC0937166

Jul <var data-var='date'> 2</var>, <var data-var='time'>18:00</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> CEST Investigating - We are currently investigate an issue that affects the connectivity to our Nets Easy Test Environment

Nets Easy Test environment not available - INC0936596

Jul <var data-var='date'> 2</var>, <var data-var='time'>15:16</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>09:00</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports - INC0936254

Jul <var data-var='date'> 1</var>, <var data-var='time'>19:02</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 1</var>, <var data-var='time'>09:00</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports - INC0935329

Jun <var data-var='date'>22</var>, <var data-var='time'>10:45</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>22</var>, <var data-var='time'>10:30</var> CEST Identified - Dankort experienced an issue impacting transactions.

Disturbance with Dankort on Easy - INC0927647

Jun <var data-var='date'>11</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>11</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 8</var>, <var data-var='time'>12:01</var> CEST Scheduled - We will be performing a scheduled upgrade of the 3DS MPI on Thursday, 11 June 2026, between 09:00 and 12:00 CEST. This is a rolling update, and no service downtime is expected. No action is required, and payment processing is expected to continue as normal throughout the maintenance window.

Is Nets Easy down?

Nets Easy status is UP

Lastest published events

WooCommerce plugin: Easy Checkout issue in embedded Checkout - INC0985411

Nets Easy Test environment unavailable - INC0983784

Maintenance window on Nexi Checkout - CHG0177065

Nets Easy Services, Components and Regions

Recent Nets Easy events

SSL Certificate Renewal for Nets Easy / Nexi Checkout - Action Required for Some Merchants

WooCommerce plugin: Easy Checkout issue in embedded Checkout - INC0985411

Nets Easy Test environment unavailable - INC0983784

Maintenance window on Nexi Checkout - CHG0177065

Delayed payout reports on Nets Easy - INC0982577

Delayed payout reports on Nets Easy INC0981772