May <var data-var='date'>22</var>, <var data-var='time'>08:03</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>17:10</var> CEST Update - Operations have been stable again since 17:10 May <var data-var='date'>21</var>, <var data-var='time'>16:57</var> CEST Update - We are experiencing transaction impact again since 16:57 May <var data-var='date'>21</var>, <var data-var='time'>14:35</var> CEST Update - Operations have been stable since 14:35, we will continue to monitor the situation closely. May <var data-var='date'>21</var>, <var data-var='time'>14:07</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>21</var>, <var data-var='time'>11:12</var> CEST Identified - We are still addressing the ongoing network issue. While resolution is taking longer than expected, our engineers are actively working to restore full service. We appreciate your understanding. May <var data-var='date'>21</var>, <var data-var='time'>10:15</var> CEST Update - We are continuing to work with highest priority on a fix for this issue. May <var data-var='date'>21</var>, <var data-var='time'>09:05</var> CEST Investigating - Transactions are impacted. We are currently investigating this issue.

Outage on Nets Easy - INC0916257

May <var data-var='date'>19</var>, <var data-var='time'>15:27</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>09:19</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports - INC0915167

May <var data-var='date'> 5</var>, <var data-var='time'>10:35</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>10:20</var> CEST Investigating - We are currently investigating this issue.

Phone system down - INC0910315

Apr <var data-var='date'>24</var>, <var data-var='time'>12:00</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>24</var>, <var data-var='time'>09:00</var> CEST Identified - We are currently experiencing an issue where merchants are unable to search for payments using Order ID in the Payments tab. Searching still works using other criteria such as name and amount. Our team is actively working on a fix and we will share an update as soon as possible.

Portal search issue

Apr <var data-var='date'>17</var>, <var data-var='time'>10:30</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>17</var>, <var data-var='time'>09:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>16</var>, <var data-var='time'>14:39</var> CEST Scheduled - During the maintenance window, consumer will experience a downtime of Test-environment for 1 hour.

Maintenance window on Nets Easy Test-environment

Apr <var data-var='date'>14</var>, <var data-var='time'>11:49</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>14</var>, <var data-var='time'>11:00</var> CEST Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>14</var>, <var data-var='time'>08:45</var> CEST Investigating - We are currently investigating an issue in the Nets Easy Portal that is affecting report generation and the display of the latest payouts.

Portal issues - INC0903530

Apr <var data-var='date'> 2</var>, <var data-var='time'>15:25</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'> 2</var>, <var data-var='time'>09:00</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports - INC0900433

Apr <var data-var='date'> 1</var>, <var data-var='time'>16:42</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'> 1</var>, <var data-var='time'>16:07</var> CEST Update - Processing of reports is still ongoing, we will provide an update as soon as reports are available. Apr <var data-var='date'> 1</var>, <var data-var='time'>08:31</var> CEST Identified - Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

Delayed payout reports - INC0899984

Mar <var data-var='date'>31</var>, <var data-var='time'>17:13</var> CEST Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>16:55</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>31</var>, <var data-var='time'>16:34</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Nets Easy Portal - INC0899827

Mar <var data-var='date'>31</var>, <var data-var='time'>14:08</var> CEST Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>13:40</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>31</var>, <var data-var='time'>12:57</var> CEST Update - We are continuing to work on a fix for this issue. Mar <var data-var='date'>31</var>, <var data-var='time'>09:22</var> CEST Identified - The issue has been identified within MitID and is mainly affecting Dankort transactions. We are currently working on resolving the issue Mar <var data-var='date'>31</var>, <var data-var='time'>08:50</var> CEST Investigating - Our systems indicate an issue with 3DS transactions

Disturbance on Nets Easy - INC0899560

Mar <var data-var='date'>31</var>, <var data-var='time'>10:08</var> CEST Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>10:00</var> CEST Investigating - Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

Issues with phone system

Mar <var data-var='date'>30</var>, <var data-var='time'>14:38</var> CEST Resolved - This incident has been resolved. Mar <var data-var='date'>30</var>, <var data-var='time'>14:10</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>30</var>, <var data-var='time'>13:45</var> CEST Investigating - We are currently investigating this issue.

Disturbance on Nets Easy - INC0899224

Mar <var data-var='date'>27</var>, <var data-var='time'>10:41</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>27</var>, <var data-var='time'>10:25</var> CET Identified - Vipps MobilePay confirmed an issue on their side, affecting transactions. https://status.vippsmobilepay.com/incidents/nycy3f139jf8

Disturbance on Vipps MobilePay - INC0898667

Mar <var data-var='date'>23</var>, <var data-var='time'>13:20</var> CET Resolved - The issue is connected to outdated shop and Magento2 version. A patch has been made available, please see https://github.com/Nets-eCom/Magento2_easy/releases/tag/1.8.6 if your shop is affected by this. Mar <var data-var='date'>23</var>, <var data-var='time'>08:39</var> CET Investigating - Our system indicates an issue with Magento2 plugin.

Disturbance with Magento2 plugin - INC0896650

Mar <var data-var='date'>10</var>, <var data-var='time'>14:54</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>14:09</var> CET Investigating - We continue to investigate the issue Mar <var data-var='date'>10</var>, <var data-var='time'>11:34</var> CET Monitoring - This incident has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>10:55</var> CET Investigating - We are currently investigating this issue.

Disturbance on Nets Easy Portal - INC0891742

Mar <var data-var='date'>10</var>, <var data-var='time'>13:36</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>10:27</var> CET Update - Our phone system provider has identified the issue and is implementing a workaround. Mar <var data-var='date'>10</var>, <var data-var='time'>09:10</var> CET Investigating - Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

Phone system down

Mar <var data-var='date'> 7</var>, <var data-var='time'>18:24</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'> 7</var>, <var data-var='time'>18:08</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 7</var>, <var data-var='time'>18:00</var> CET Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 7</var>, <var data-var='time'>17:18</var> CET Investigating - We are investigating an issue that affects Nets Easy. This is an automated message.

Disturbance on Nets Easy - INC0890885

Mar <var data-var='date'> 4</var>, <var data-var='time'>13:08</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'> 4</var>, <var data-var='time'>10:38</var> CET Identified - The issue doesnt impact live transactions Mar <var data-var='date'> 4</var>, <var data-var='time'>09:34</var> CET Investigating - Our system indicates an issue with Klarna transactions

Disturbance on Nets Easy - INC0889567

Feb <var data-var='date'>27</var>, <var data-var='time'>11:45</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>10:10</var> CET Identified - Signaturgruppen has reported that MitID is currently unavailable, impacting card transactions that require 3DS authentication. https://status-prod.signaturgruppen.dk/incidents/ql4jm89pcvf5

MitID issue - INC0887876

Feb <var data-var='date'>25</var>, <var data-var='time'>16:00</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>25</var>, <var data-var='time'>09:20</var> CET Investigating - We are currently investigating this issue.

Easy Customer Test currently not available - INC0886790

Feb <var data-var='date'>24</var>, <var data-var='time'>16:27</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>24</var>, <var data-var='time'>15:42</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>24</var>, <var data-var='time'>14:40</var> CET Investigating - We are currently investigating this issue.

Disturbance on Nets/Nexi Easy Portal - INC0886271

Feb <var data-var='date'>20</var>, <var data-var='time'>09:30</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>20</var>, <var data-var='time'>09:23</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>20</var>, <var data-var='time'>09:20</var> CET Investigating - We are currently investigating an issue that affects Nets Easy Portal

Disturbance on Nets Easy Portal

Feb <var data-var='date'>15</var>, <var data-var='time'>02:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>15</var>, <var data-var='time'>01:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 2</var>, <var data-var='time'>13:03</var> CET Scheduled - During the maintenance window, consumer may experience a short disruption of our service.

3rd party maintenance on 3D-Secure service systems - CHG0395617

Feb <var data-var='date'>13</var>, <var data-var='time'>15:06</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>13</var>, <var data-var='time'>09:00</var> CET Identified - Some merchants may experience delays in today’s payouts.

Delay in payouts - INC0881003

Feb <var data-var='date'>13</var>, <var data-var='time'>14:54</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>13</var>, <var data-var='time'>13:32</var> CET Monitoring - A hotfix has been released, and reports containing the affected transactions are currently being reprocessed. We will share further updates as the reprocessing continues. Feb <var data-var='date'>13</var>, <var data-var='time'>10:00</var> CET Identified - We have identified discrepancies in some payout reports generated since beginning of February. Our tech team has located the root cause and is currently working on a hotfix to correct the issue.

Is Nets Easy down?

Nets Easy status is UP

Lastest published events

Outage on Nets Easy - INC0916257

Delayed payout reports - INC0915167

Phone system down - INC0910315

Nets Easy Services, Components and Regions

Recent Nets Easy events

Outage on Nets Easy - INC0916257

Delayed payout reports - INC0915167

Phone system down - INC0910315

Portal search issue

Maintenance window on Nets Easy Test-environment

Portal issues - INC0903530

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Is Nets Easy down?

Nets Easy status is UP

Lastest published events

Outage on Nets Easy - INC0916257

Delayed payout reports - INC0915167

Phone system down - INC0910315

Nets Easy Services, Components and Regions

Recent Nets Easy events

Outage on Nets Easy - INC0916257

Delayed payout reports - INC0915167

Phone system down - INC0910315

Portal search issue

Maintenance window on Nets Easy Test-environment

Portal issues - INC0903530

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!