Jul <var data-var='date'>16</var>, <var data-var='time'>08:32</var> EDT Resolved - The issue affecting M365 Outlook and Co-Author Login is resolved. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ Jul <var data-var='date'>16</var>, <var data-var='time'>07:38</var> EDT Monitoring - The issue affecting M365 Outlook and Co-Author Login has been resolved, and we will continue to monitor closely. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ Jul <var data-var='date'>16</var>, <var data-var='time'>06:45</var> EDT Identified - We have identified an issue affecting M365 Outlook and Co-Author Login to be a global incident with a third-party provider. We are working with the third party on a resolution. As a workaround, please use ndOffice for saving and editing documents, which is not affected by this issue. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

M365 Outlook and Co-Author Login Error

Jun <var data-var='date'>30</var>, <var data-var='time'>16:33</var> EDT Resolved - The issue impacting the US Service and causing the Navigation Error when browsing workspaces has been resolved. If you are still experiencing issues or have further questions, please contact Support via the portal: https://support.netdocuments.com/ Jun <var data-var='date'>30</var>, <var data-var='time'>16:12</var> EDT Monitoring - We have remediated the issue impacting the US Service and causing the Navigation Error when browsing workspaces. We continue to monitor the situation closely and will provide further updates to this post if anything changes. If you are still experiencing issues or have further questions, please contact Support via the portal: https://support.netdocuments.com/ Jun <var data-var='date'>30</var>, <var data-var='time'>15:58</var> EDT Investigating - We are currently investigating an issue affecting the US Service. Some customers may experience a Navigation Error when browsing workspaces. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

US Service - Navigation Error

Jun <var data-var='date'>18</var>, <var data-var='time'>11:21</var> EDT Completed - This Maintenance Window has been canceled and may be rescheduled at a later date. Jun <var data-var='date'> 9</var>, <var data-var='time'>20:50</var> EDT Scheduled - The NetDocuments US Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Friday, June 19, 2026, between the hours of 10:00 pm and 2:00 am EDT. While we do not anticipate any downtime during this event, we are announcing a formal Maintenance Window as there is a limited possibility of brief Service interruptions during the window. We will provide real-time updates here should anything change. If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Scheduled Maintenance Window - US Service

Jun <var data-var='date'>14</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>13</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>18:51</var> EDT Scheduled - Schedule Correction Following on our recent communications, the NetDocuments US Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Saturday, June 13, 2026, between the hours of 10:00 pm and 12:00 am EDT to migrate to our new Content Delivery Network provider (CDN). We do not anticipate any downtime or customer impact during this event. This is an informational message only. More details on upcoming changes can be found here: https://support.netdocuments.com/s/article/Upcoming-NetDocuments-Network-Update-May-2026 Note: Due to security enhancements that are part of this infrastructure change, endpoints running older operating systems such as Windows Server 2012, Windows 7, or Windows 8.1 will likely experience issues accessing the platform once the migration is complete. All modern operating systems will continue to be supported. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Scheduled Maintenance Window - NetDocuments CDN Update - US Service

Jun <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 4</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 4</var>, <var data-var='time'>16:02</var> EDT Scheduled - The NetDocuments US Service region will undergo an Emergency Maintenance Window outside of regional business hours on Thursday, June 4, 2026, between the hours of 10:00 pm and 2:00 am EDT. We do not anticipate any downtime or customer impact during this event. This is an informational message only. We will provide real-time updates here should anything change. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Emergency Maintenance Window - US Service

Jun <var data-var='date'> 4</var>, <var data-var='time'>15:55</var> EDT Completed - This maintenance event has been cancelled. An updated Maintenance Window for tonight will be sent out shortly. Jun <var data-var='date'> 3</var>, <var data-var='time'>18:54</var> EDT Scheduled - The NetDocuments US Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Friday, June 5, 2026, between the hours of 10:00 pm and 2:00 am EDT. We do not anticipate any downtime or customer impact during this event. This is an informational message only. We will provide real-time updates here should anything change. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Accelerated Maintenance Window - US Service

May <var data-var='date'>30</var>, <var data-var='time'>10:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>29</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>26</var>, <var data-var='time'>14:24</var> EDT Scheduled - The NetDocuments US Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Friday, May 29, 2026, between the hours of 10:00 pm and 10:00 am EDT. We do not anticipate any downtime or customer impact during this event. This is an informational message only. We will provide real-time updates here should anything change. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

May <var data-var='date'>19</var>, <var data-var='time'>14:14</var> EDT Resolved - We have resolved the issue impacting the US Service. Response times have recovered and Service performance has remained at normal levels. We will continue to monitor the situation closely and provide updates to this post if anything changes. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>19</var>, <var data-var='time'>13:36</var> EDT Monitoring - We have identified the issue impacting the US Service response times. Response times have recovered and Service performance has returned to normal. We will continue to monitor the situation closely and provide updates to this post if anything changes. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>19</var>, <var data-var='time'>12:28</var> EDT Update - We are continuing to investigate an issue affecting the US Service response times. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>19</var>, <var data-var='time'>11:30</var> EDT Update - We are continuing to investigate an issue affecting the US Service response times. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>19</var>, <var data-var='time'>10:43</var> EDT Update - We are continuing to investigate an issue affecting the US Service response times. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>19</var>, <var data-var='time'>10:09</var> EDT Update - We are continuing to investigate an issue affecting the US Service response times. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>19</var>, <var data-var='time'>09:29</var> EDT Update - We are continuing to investigate an issue affecting the US Service. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>19</var>, <var data-var='time'>08:59</var> EDT Investigating - We are currently investigating an issue affecting the US Service. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

Service Disruption - US Service

May <var data-var='date'>18</var>, <var data-var='time'>19:12</var> EDT Resolved - The issue affecting the US service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>18</var>, <var data-var='time'>18:43</var> EDT Monitoring - We have identified an issue impacting the US Service and have taken action to fully remediate. The Service response is returning to expected performance. We are continuing to monitor the situation closely and will provide updates to this post if the situation changes. If you are still experiencing difficulty, and need to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>18</var>, <var data-var='time'>18:06</var> EDT Identified - We are have identified the issue causing the disruption in the US Service and are working toward remediation. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'>18</var>, <var data-var='time'>17:42</var> EDT Investigating - We are currently investigating an issue affecting the US Service. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

May <var data-var='date'> 8</var>, <var data-var='time'>21:12</var> EDT Resolved - The issue with the US Service is resolved. If you have any questions we can assist with, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'> 8</var>, <var data-var='time'>20:06</var> EDT Monitoring - We have remediated the issue with the US Service. The Service response has returned to normal. If you have any questions we can assist with, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'> 8</var>, <var data-var='time'>19:39</var> EDT Update - We are continuing to investigate an issue affecting the US Service. Users are able to login but may experience intermittent slowness and problems interacting with documents through ndOffice. Opening documents via Office for the web or downloading documents directly should be functioning normally. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ May <var data-var='date'> 8</var>, <var data-var='time'>19:10</var> EDT Investigating - We are currently investigating an issue affecting the US Service. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

Service Disruption

May <var data-var='date'> 7</var>, <var data-var='time'>01:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>19:16</var> EDT Scheduled - Note: This work was originally scheduled to be completed on Saturday, May 2 but was postponed. The NetDocuments US Service will undergo an Accelerated Maintenance Window outside of regional business hours on Wednesday, May 6, 2026 from the hours of 11:00 pm to 1:00 am EDT. While the maintenance window will be from 11:00 pm to 1:00 am EDT, we only anticipate a brief period of possible downtime within the window lasting a total of 5-10 minutes. If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Accelerated Maintenance Window with Brief Downtime - US Service

May <var data-var='date'> 4</var>, <var data-var='time'>02:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 3</var>, <var data-var='time'>21:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>28</var>, <var data-var='time'>14:17</var> EDT Scheduled - The NetDocuments US Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Sunday, May 3, 2026, between the hours of 9:00 pm and 2:00 am EDT. While we do not anticipate any downtime during this event, we are announcing a formal Maintenance Window as there is a limited possibility of brief Service interruptions during the window. We will provide real-time updates here should anything change. If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

May <var data-var='date'> 2</var>, <var data-var='time'>20:16</var> EDT Completed - Tonight's scheduled maintenance for the NetDocuments US Service has been postponed to a later date. Once rescheduled, we will post a new maintenance window. Apr <var data-var='date'>28</var>, <var data-var='time'>14:23</var> EDT Scheduled - The NetDocuments US Service will undergo an Accelerated Maintenance Window outside of regional business hours on Saturday, May 2, 2026 from the hours of 9:00 pm to 11:00 pm EDT. While the maintenance window will be from 9:00 pm to 11:00 pm EDT, we only anticipate a brief period of possible downtime within the window lasting a total of 5-10 minutes. If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Apr <var data-var='date'>27</var>, <var data-var='time'>10:52</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>10:51</var> EDT Update - The issue affecting PatternBuilder has been fully resolved. Access to PatterBuilder apps is now functioning normally. If you do need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/ Apr <var data-var='date'>27</var>, <var data-var='time'>10:19</var> EDT Monitoring - A fix has been implemented and verified to resolve the 500 errors. PatternBuilder is confirmed working. We will continue to provide updates as monitoring continues If you are still experiencing difficulty, and wish to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ Apr <var data-var='date'>27</var>, <var data-var='time'>10:08</var> EDT Identified - We have identified an issue causing a 500 error when loading a PatternBuilder app. Updates will be posted here as the investigation progresses. If you are experiencing difficulty, and wish to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ Apr <var data-var='date'>27</var>, <var data-var='time'>10:04</var> EDT Investigating - We are investigating an issue causing a 500 error when loading a PatternBuilder app. Updates will be posted here as the investigation progresses. If you are experiencing difficulty, and wish to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

PatternBuilder 500 Error

Apr <var data-var='date'>26</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>25</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>20:04</var> EDT Scheduled - Following on our recent communications, the NetDocuments US Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Saturday, April 25th. 2026 from the hours of 11:00 pm to 12:00 am EDT to conduct a name server migration.  We do not anticipate any downtime or customer impact during this event.  This is an informational message only.  More details on upcoming changes can be found here: https://support.netdocuments.com/s/article/Upcoming-NetDocuments-Network-Update-May-2026 If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Scheduled Maintenance Window - NetDocuments Network Update - US Service

Apr <var data-var='date'>19</var>, <var data-var='time'>02:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>18</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 8</var>, <var data-var='time'>18:44</var> EDT Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'> 4</var>, <var data-var='time'>16:19</var> EDT Scheduled - UPDATE: The schedule for the NetDocuments US Service region maintenance window has changed. There will now be a Scheduled Maintenance Window outside of regional business hours on Saturday, April 18th, 2026, from the hours between 10:00 pm and 2:00 am EDT. While the maintenance window will be from 10:00 pm to 2:00 am EDT, we only anticipate 1-2 brief periods of possible downtime within the window lasting a total of 5-10 minutes. If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Date Change: Scheduled Maintenance Window with Brief Downtime - US Service

Mar <var data-var='date'>18</var>, <var data-var='time'>01:00</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>17</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>13</var>, <var data-var='time'>10:26</var> EDT Scheduled - The NetDocuments US Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Tuesday, March 17, 2026, from the hours between 10:00 pm and 1:00 am EDT. While the maintenance window will be from 10:00 pm to 1:00 am EDT, we only anticipate brief periods of possible downtime within that timeframe. If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Accelerated Maintenance Window with Downtime - US Service

Feb <var data-var='date'>27</var>, <var data-var='time'>10:35</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>25</var>, <var data-var='time'>09:50</var> EST Monitoring - The provider of this Status Page is experiencing difficulty with the service that populates data in the Response Time and Transaction graphs below. NetDocuments has reported the issue to them and they are investigating. Thank you for your patience.

Performance Metrics Not Loading

Feb <var data-var='date'>26</var>, <var data-var='time'>23:27</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>26</var>, <var data-var='time'>22:35</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>26</var>, <var data-var='time'>22:30</var> EST Scheduled - The NetDocuments US Service region will undergo an Emergency Maintenance Window outside of regional business hours on Thursday, February 26th, 2026, from the hours between 10:30pm and 11:30pm EST. While the Maintenance Window is posted from 10:30 pm to 11:30 pm EST, we anticipate very limited impacts to the Service response, if any at all, and we expect the work will complete ahead of the scheduled time. If you plan to be working on documents during the Maintenance Window, you can check out the documents before the Maintenance Window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Emergency Maintenance Window on US Service

Feb <var data-var='date'>20</var>, <var data-var='time'>10:42</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>17</var>, <var data-var='time'>09:54</var> EST Identified - The provider of this Status Page is experiencing difficulty with the service that populates data in the Response Time and Transaction graphs below. NetDocuments has reported the issue to them and they are investigating. Thank you for your patience.

Feb <var data-var='date'>18</var>, <var data-var='time'>23:21</var> EST Resolved - At this time, we are updating the status of the trust site posting to Resolved as the Service response has remained at typical levels, and all aspects of the Service are functioning normally. Additionally, during the Emergency Maintenance window, we were able rapidly deploy enhancements to the impacted subsystem to further its resiliency. The work completed with no disruption of the Service and the full time-window forecast was not required. We will continue to provide updates through Support Cases and other direct communications in the coming days. If you do need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/ Feb <var data-var='date'>18</var>, <var data-var='time'>16:37</var> EST Monitoring - We have identified an issue impacting the US Service and have taken action to fully remediate. The Service response is returning to expected performance. We are continuing to monitor the situation closely and will provide updates to this post if the situation changes. If you are still experiencing difficulty, and need to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ Feb <var data-var='date'>18</var>, <var data-var='time'>15:57</var> EST Investigating - We are currently investigating a potential issue with the US Service. Users may receive an error message when attempting to login to the Service. We will continue to provide updates to this post as the issue is investigated further. If you are experiencing difficulty, and wish to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

Server Error

Feb <var data-var='date'>18</var>, <var data-var='time'>23:20</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>18</var>, <var data-var='time'>22:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>19:48</var> EST Scheduled - The NetDocuments US Service region will undergo an Emergency Maintenance Window outside of regional business hours on Wednesday, February 18th, 2026, from the hours of 10:00 pm to 5:00 am EST. While the Maintenance Window is posted from 10:00 pm to 5:00 am EST, we anticipate very limited impacts to the Service response, if any at all, and we expect the work will complete ahead of the scheduled time. If you plan to be working on documents during the Maintenance Window, you can check out the documents before the Maintenance Window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice. If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Feb <var data-var='date'>13</var>, <var data-var='time'>09:26</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'> 2</var>, <var data-var='time'>17:20</var> EST Investigating - The provider of this Status Page is experiencing difficulty with the service that populates data in the Response Time and Transaction graphs below. NetDocuments has reported the issue to them and they are investigating. Thank you for your patience.

Jan <var data-var='date'>30</var>, <var data-var='time'>14:05</var> EST Completed - Our emergency maintenance has been completed. Jan <var data-var='date'>30</var>, <var data-var='time'>12:33</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>30</var>, <var data-var='time'>12:32</var> EST Scheduled - We are currently performing emergency maintenance to update a function of the US Service. During this maintenance window, customers may notice occasional timeouts and slow or sluggish performance. No other impacts are expected. The total maintenance window should not exceed 90 minutes. Additional information will be posted as we progress through maintenance activities.

Emergency Maintenance on US Service

Jan <var data-var='date'> 2</var>, <var data-var='time'>08:54</var> EST Resolved - The issue affecting the US service has been fully resolved. Creation of new documents and containers, including workspaces, is now functioning normally. If you do need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/ Jan <var data-var='date'> 2</var>, <var data-var='time'>07:56</var> EST Monitoring - A fix has been implemented for the issue affecting the US service, and we are actively monitoring to ensure stability. Creation of new documents and containers, including workspaces, should now be functioning normally. Editing existing documents remained unaffected. We will continue to provide updates as monitoring continues. If you are still experiencing issues, please contact Support via the portal: https://support.netdocuments.com/ Jan <var data-var='date'> 2</var>, <var data-var='time'>07:17</var> EST Identified - We have identified the cause of the issue affecting the US service and are actively working on remediation. We will continue to provide updates as remediation progresses. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ Jan <var data-var='date'> 2</var>, <var data-var='time'>06:51</var> EST Update - Our investigation into the issue affecting the US service is ongoing. There is no change to impact at this time. We will continue to provide updates as more information becomes available. Jan <var data-var='date'> 2</var>, <var data-var='time'>06:15</var> EST Update - Our investigation into the issue affecting the US service is ongoing. Creation of new documents and containers, including workspaces, will still be affected. Editing existing documents may be affected. Additional symptoms may occur intermittently while we continue our investigation. We will continue to provide updates as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ Jan <var data-var='date'> 2</var>, <var data-var='time'>05:40</var> EST Investigating - We are currently investigating an issue affecting the US service that may impact the creation of new documents and containers, including workspaces. Editing existing documents is not affected at this time. Additional symptoms may occur intermittently while we continue our investigation. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

Is NetDocuments US down?

NetDocuments US status is UP

Lastest published events

M365 Outlook and Co-Author Login Error

US Service - Navigation Error

Scheduled Maintenance Window - US Service

NetDocuments US Services, Components and Regions

Recent NetDocuments US events

M365 Outlook and Co-Author Login Error

US Service - Navigation Error

Scheduled Maintenance Window - US Service

Scheduled Maintenance Window - NetDocuments CDN Update - US Service

Emergency Maintenance Window - US Service

Accelerated Maintenance Window - US Service