Mar <var data-var='date'>10</var>, <var data-var='time'>13:56</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>10</var>, <var data-var='time'>12:36</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>10</var>, <var data-var='time'>12:19</var> UTC Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>10</var>, <var data-var='time'>11:58</var> UTC Investigating - We are currently investigating this issue.

Inventory Management Page Outage

Feb <var data-var='date'>24</var>, <var data-var='time'>14:41</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>24</var>, <var data-var='time'>14:33</var> UTC Investigating - Redirects to shop pages from near.st/shop are not working. We are currently investigating this issue. The same pages can be accessed via shop.near.st/[shop-name]

Shop pages routing degraded

Jan <var data-var='date'> 8</var>, <var data-var='time'>13:51</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'> 8</var>, <var data-var='time'>10:29</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'> 8</var>, <var data-var='time'>09:58</var> UTC Update - We are continuing to work on a fix for this issue.Jan <var data-var='date'> 8</var>, <var data-var='time'>09:37</var> UTC Identified - The issue has been identified and a fix is being implemented.Jan <var data-var='date'> 8</var>, <var data-var='time'>09:30</var> UTC Update - We are continuing to investigate this issue.Jan <var data-var='date'> 8</var>, <var data-var='time'>09:30</var> UTC Investigating - We are currently investigating this issue.

NearSt product pages are currently down

Jan <var data-var='date'> 7</var>, <var data-var='time'>17:00</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'> 7</var>, <var data-var='time'>16:04</var> UTC Investigating - We are currently investigating this issue.

NearSt shop pages and product pages are currently down

Jan <var data-var='date'>27</var>, <var data-var='time'>19:37</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>27</var>, <var data-var='time'>16:35</var> UTC Identified - Our inventory search cluster is currently undergoing maintenance.

Inventory search cluster maintenance

Dec <var data-var='date'> 1</var>, <var data-var='time'>06:15</var> UTC Completed - The scheduled maintenance has been completed.Dec <var data-var='date'> 1</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>25</var>, <var data-var='time'>19:18</var> UTC Scheduled - Our authentication provider is undergoing scheduled maintenance of their platform. This is expected to take less than 5 minutes to complete, and will not affect users that are signed in to the platform at the time.

Scheduled authentication provider maintenance

Apr <var data-var='date'> 9</var>, <var data-var='time'>15:56</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'> 9</var>, <var data-var='time'>15:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 9</var>, <var data-var='time'>15:07</var> UTC Update - We are continuing to work on a fix for this issue.Apr <var data-var='date'> 9</var>, <var data-var='time'>15:02</var> UTC Identified - We've identified an issue with one of our providers. MyShop may be unavailable for some users until this is resolved.

MyShop unavailable

Apr <var data-var='date'> 2</var>, <var data-var='time'>20:10</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 2</var>, <var data-var='time'>06:50</var> UTC Scheduled - We will be performing scheduled maintenance on our search cluster, which has impact on the availability of the 'Inventory' page in the MyShop dashboard and the inventory edit features in the Partner API. This won't take more than a few minutes.

Scheduled search cluster maintenance

Jan <var data-var='date'>30</var>, <var data-var='time'>18:46</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>30</var>, <var data-var='time'>18:27</var> UTC Identified - We're working on resolving an issue causing several parts of the MyShop dashboard to be unavailable.

Jan <var data-var='date'> 6</var>, <var data-var='time'>19:31</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'> 6</var>, <var data-var='time'>19:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'> 5</var>, <var data-var='time'>14:27</var> UTC Scheduled - We will be performing scheduled maintenance on our search cluster, which has impact on the availability of the 'Inventory' page in the MyShop dashboard. This won't take more than a few minutes.

Dec <var data-var='date'>21</var>, <var data-var='time'>10:49</var> UTC Resolved - Search service has now been restored.Dec <var data-var='date'>21</var>, <var data-var='time'>10:22</var> UTC Identified - We're aware of an issue with our downstream search service provider that means that inventory search in MyShop is currently unavailable. We're working on restoring the service.

Inventory search unavailable

Oct <var data-var='date'>17</var>, <var data-var='time'>01:30</var> UTC Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>16</var>, <var data-var='time'>22:31</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>16</var>, <var data-var='time'>09:53</var> UTC Scheduled - We will be undergoing planned maintenance at this time to improve the stability and performance of our insights data clusters.

Insights database infrastructure upgrade

Sep <var data-var='date'>28</var>, <var data-var='time'>17:00</var> UTC Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>28</var>, <var data-var='time'>15:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'>26</var>, <var data-var='time'>08:24</var> UTC Scheduled - Merchant Center will undergo a planned maintenance from 15:00 UTC on September 28 to 17:00 UTC on September 28. During this time, some account automation, specifically related to changing linking to Google Ads accounts and Google Business Profiles might not be available. You can still upload products to your existing feeds or data sources and run ads as usual.

Google Merchant Center planned maintenance

Feb <var data-var='date'> 6</var>, <var data-var='time'>14:44</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'> 6</var>, <var data-var='time'>12:11</var> UTC Monitoring - Connectivity has been restored, and we are re-starting our synchronisation of products.Feb <var data-var='date'> 6</var>, <var data-var='time'>11:27</var> UTC Identified - Inventory updates to Facebook Shops are currently failing for part of our network. We're working with the team at Meta to resolve this issue.

Facebook Catalog updates disrupted

Sep <var data-var='date'>30</var>, <var data-var='time'>06:05</var> UTC Resolved - This incident has been resolved.Sep <var data-var='date'>29</var>, <var data-var='time'>15:38</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>29</var>, <var data-var='time'>06:42</var> UTC Update - The workaround initiated yesterday is taking time to take effect. We are continuing to work with Google on a solution and will be monitoring the workaround over the course of today.Sep <var data-var='date'>28</var>, <var data-var='time'>07:03</var> UTC Update - We have identified a workaround which we will be uploading today and monitoring as the day goes on.Sep <var data-var='date'>27</var>, <var data-var='time'>06:18</var> UTC Identified - The issue has been identified and a fix is being implemented.Sep <var data-var='date'>26</var>, <var data-var='time'>09:29</var> UTC Investigating - We have identified a Google issue, affecting the real-time syncing of inventory changes to some clients See What's In Store. We are working closely with our partners at Google to identify and restore real-time syncing and will be keeping all affected clients updated via the NearSt Status page.

Upload delay - Google See Whats In Store

Jul <var data-var='date'>18</var>, <var data-var='time'>08:29</var> UTC Resolved - This incident has been resolved.Jul <var data-var='date'>15</var>, <var data-var='time'>15:13</var> UTC Monitoring - We are currently monitoring a google api outage that is causing some data to be unavailable in MyShop, please check https://merchants.google.com/status/incidents/dvXC2tENy6MGH9EH7Wut for more information

Google Api Outage

May <var data-var='date'> 1</var>, <var data-var='time'>10:16</var> UTC Resolved - The issue has been identified and a fix is being implemented.

Google My Business Insights Loading

Apr <var data-var='date'>27</var>, <var data-var='time'>14:45</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'>23</var>, <var data-var='time'>23:07</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>21</var>, <var data-var='time'>11:53</var> UTC Update - Some insights are being restored, but numbers are still not accurate - still working to restore fully accurate insightsApr <var data-var='date'>21</var>, <var data-var='time'>09:15</var> UTC Update - We are continuing to work on a fix for this issueApr <var data-var='date'>20</var>, <var data-var='time'>17:08</var> UTC Identified - We've seen some issues with insights being incorrect for many shops from 12/04/22 onwards. Currently working hard to restore things to normal.

Insights Issues

Dec <var data-var='date'>19</var>, <var data-var='time'>20:14</var> UTC Resolved - Most of our retailers are back online. We're still working through a backlog of resolving some issues for individual retailers.Dec <var data-var='date'>16</var>, <var data-var='time'>10:18</var> UTC Monitoring - Products are coming back online for most of our stores. It might take another few days before full Google service to be restored. Our team is working to speed this up as much as possible.Dec <var data-var='date'> 8</var>, <var data-var='time'>19:36</var> UTC Update - We've fixed the underlying issue and are now waiting for Google to re-approve all products. We expect all retailers' See What's In Store and Local Inventory Ads to return within 3-10 days.Dec <var data-var='date'> 7</var>, <var data-var='time'>22:11</var> UTC Update - Together with teams at Google, we have identified the steps to resolve this issue. We will be sharing an estimated time frame tomorrow for restoring See What's In Store and Local Inventory Ads functionality.Dec <var data-var='date'> 7</var>, <var data-var='time'>12:44</var> UTC Update - We are continuing to work on a fix for this problem, and will update as soon as we have a time frame for resolution.Dec <var data-var='date'> 7</var>, <var data-var='time'>07:07</var> UTC Update - We've identified the underlying cause of the issue, and are working with teams at Google to find a resolution.Dec <var data-var='date'> 6</var>, <var data-var='time'>18:22</var> UTC Identified - An issue with our Google integration is affecting all of our retailers' Google See What's In Store and Local Inventory Ads listings. We're working on a solution and will provide periodic updates.

Google Local Inventory outage

Dec <var data-var='date'>18</var>, <var data-var='time'>11:18</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>18</var>, <var data-var='time'>09:06</var> UTC Update - We are continuing to monitor for any further issues.Dec <var data-var='date'>18</var>, <var data-var='time'>09:06</var> UTC Monitoring - Google has implemented a fix for this problem, and "See What's In Store" has started showing up again for nearly all shops. We'll continue to monitor the situation and check if SWIS is back up and running for all NearSt shops.Dec <var data-var='date'>16</var>, <var data-var='time'>12:00</var> UTC Update - We are continuing to work with Google to find a fix for this problem as soon as possible.Dec <var data-var='date'>11</var>, <var data-var='time'>09:00</var> UTC Identified - We've been aware of an operational issue on Google's side that causes their See What's In Store widget not to show up for all NearSt shops. We're in daily contact with the team at Google responsible for this functionality. They are aware of this problem, and are working on rolling out a fix in the next few days.

Is NearSt down?

NearSt status is UP

Lastest published events

Inventory Management Page Outage

Shop pages routing degraded

NearSt product pages are currently down

NearSt Services, Components and Regions

Recent NearSt events

Inventory Management Page Outage

Shop pages routing degraded

NearSt product pages are currently down

NearSt shop pages and product pages are currently down

Inventory search cluster maintenance

Scheduled authentication provider maintenance

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Is NearSt down?

NearSt status is UP

Lastest published events

Inventory Management Page Outage

Shop pages routing degraded

NearSt product pages are currently down

NearSt Services, Components and Regions

Recent NearSt events

Inventory Management Page Outage

Shop pages routing degraded

NearSt product pages are currently down

NearSt shop pages and product pages are currently down

Inventory search cluster maintenance

Scheduled authentication provider maintenance

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!