Jul <var data-var='date'>19</var>, <var data-var='time'>11:02</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>19</var>, <var data-var='time'>09:47</var> PDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>19</var>, <var data-var='time'>09:44</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>19</var>, <var data-var='time'>09:18</var> PDT Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>19</var>, <var data-var='time'>09:18</var> PDT Identified - The issue has been identified and a fix is being implemented.

MFP Systems Down

May <var data-var='date'>27</var>, <var data-var='time'>09:39</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>27</var>, <var data-var='time'>08:45</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>27</var>, <var data-var='time'>05:39</var> PDT Investigating - We are currently investigating this issue.

Android account creation and login are degraded

Jan <var data-var='date'>20</var>, <var data-var='time'>12:35</var> PST Resolved - Search as well as autocomplete search functionality has been restored. At this time users should be able to see autocomplete/suggested search results again. Jan <var data-var='date'>19</var>, <var data-var='time'>16:44</var> PST Update - The issue is still being investigated but search functionality has stabilized. Jan <var data-var='date'>19</var>, <var data-var='time'>11:38</var> PST Investigating - We are currently investigating an issue with search functionality. Some users may not be able search for food when logging.

Search functionality degraded

Jan <var data-var='date'>20</var>, <var data-var='time'>11:46</var> PST Resolved - User signup functionality has been restored. At this time users should be able to create new accounts on iOS/Android without issue. Jan <var data-var='date'>20</var>, <var data-var='time'>10:57</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>20</var>, <var data-var='time'>10:35</var> PST Investigating - We are investigating an issue that prevents users from creating accounts on iOS and Android.

New account signup functionality on mobile (iOS/Android) failing

Nov <var data-var='date'>18</var>, <var data-var='time'>07:36</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>06:42</var> PST Monitoring - Cloudflare has applied a fix and we can confirm logins on web are functional once more Nov <var data-var='date'>18</var>, <var data-var='time'>04:59</var> PST Identified - We have identified that Web is being impacted by a Cloudflare Incident. Cloudflare status updates are available at www.cloudflarestatus.com. Nov <var data-var='date'>18</var>, <var data-var='time'>04:48</var> PST Investigating - We are investigating reports that users are unable to log in on Web.

Cloudflare Global Network Incident

Oct <var data-var='date'>30</var>, <var data-var='time'>07:25</var> PDT Resolved - We have fully resolved this incident and all systems are operational. Oct <var data-var='date'>30</var>, <var data-var='time'>01:57</var> PDT Monitoring - We believe this incident is resolved, we are monitoring for further impacts at this time. Oct <var data-var='date'>30</var>, <var data-var='time'>00:56</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'>30</var>, <var data-var='time'>00:54</var> PDT Investigating - We are currently investigating an increase in failures for users to sign in and register new accounts.

Ability to sign-up/sign-in are degraded

Oct <var data-var='date'>20</var>, <var data-var='time'>16:58</var> PDT Resolved - The outage appears to be over and alerts have recovered. The team will continue to monitor for any further issues but the ongoing incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>11:58</var> PDT Identified - The team has identified that our system is being impacted by widespread cloud provider availability issues. Oct <var data-var='date'>20</var>, <var data-var='time'>11:05</var> PDT Investigating - We are currently investigating this issue.

Cloud Provider Outage Impacting MFP System

Jun <var data-var='date'>23</var>, <var data-var='time'>13:12</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>12:35</var> PDT Monitoring - We've taken steps to mitigate the issue. We are monitoring to confirm this change positively impacts performance. Jun <var data-var='date'>23</var>, <var data-var='time'>12:14</var> PDT Identified - We've identified the issue and are taking remediation efforts. Our services should be recovering. Jun <var data-var='date'>23</var>, <var data-var='time'>12:07</var> PDT Investigating - We're experiencing an elevated level of errors and latency and are currently investigating the issue.

Elevated Errors and Latency

Mar <var data-var='date'>31</var>, <var data-var='time'>12:23</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>07:08</var> PDT Investigating - Investigation underway

Progress Bar not updating correctly

Nov <var data-var='date'>26</var>, <var data-var='time'>12:22</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>26</var>, <var data-var='time'>11:43</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>26</var>, <var data-var='time'>11:28</var> PST Investigating - We are currently investigating this issue.

Logged In Home Page on Web is Down

Sep <var data-var='date'> 6</var>, <var data-var='time'>12:43</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 5</var>, <var data-var='time'>10:58</var> PDT Identified - The issue has been identified and a fix is being implemented.

Android Meal Reminders Push Notifications Are Not Being Sent

Sep <var data-var='date'> 5</var>, <var data-var='time'>06:09</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 4</var>, <var data-var='time'>19:49</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 4</var>, <var data-var='time'>07:28</var> PDT Identified - The team has identified an issue preventing users from receiving some Android push notifications (including Reminders) and is working on a fix.

Android Push Notifications/Reminders Outage

Aug <var data-var='date'> 2</var>, <var data-var='time'>09:19</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>15:37</var> PDT Investigating - We are currently investigating this issue.

Food webhooks are degraded

Jul <var data-var='date'>25</var>, <var data-var='time'>11:13</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>25</var>, <var data-var='time'>11:04</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>25</var>, <var data-var='time'>10:17</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>25</var>, <var data-var='time'>09:59</var> PDT Investigating - We are currently investigating this issue.

Partners API is degraded

Apr <var data-var='date'>17</var>, <var data-var='time'>10:07</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>17</var>, <var data-var='time'>09:28</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>17</var>, <var data-var='time'>09:10</var> PDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>17</var>, <var data-var='time'>07:58</var> PDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>17</var>, <var data-var='time'>07:52</var> PDT Identified - Myfitnesspal.com is unavailable due to a system migration. iOS and Android features requiring an active connection to myfitnesspal.com will be impacted and have a degraded experience.

Myfitnesspal.com is unavailable

Mar <var data-var='date'>25</var>, <var data-var='time'>07:32</var> PDT Resolved - Food nutrient and barcode data has been corrected and recipe functionality has been restored. Mar <var data-var='date'>22</var>, <var data-var='time'>13:39</var> PDT Monitoring - A fix has been implemented to correct the inaccurate food data when logging foods individually to the diary. Degraded performance of the affected foods is still expected in the recipes feature as data cleanup continues. Mar <var data-var='date'>20</var>, <var data-var='time'>08:57</var> PDT Identified - A subset of food data associated with barcodes has been identified as having inaccurate food brand and name associated with the items. The team is currently working through a data remediation solution.

Inaccurate Barcode Food Data

Feb <var data-var='date'> 6</var>, <var data-var='time'>10:34</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'> 6</var>, <var data-var='time'>09:49</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 6</var>, <var data-var='time'>06:42</var> PST Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'> 5</var>, <var data-var='time'>19:21</var> PST Investigating - Users are reporting problems while attempting to sign in using their Apple ID. Other forms of sign in are not affected at this time.

Sign In With Apple Impacted

Nov <var data-var='date'>15</var>, <var data-var='time'>14:06</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>15</var>, <var data-var='time'>12:09</var> PST Update - In certain instances users who have recently subscribed to premium may lose access to their premium features. Our team has identified the issue and are working to implement a fix as soon as possible. Nov <var data-var='date'>15</var>, <var data-var='time'>10:54</var> PST Identified - We have identified the root cause of the issue and are working to remediate the impact to our ability to process premium subscriptions in the MFP apps.

MFP Premium Subscribers May Lose Access to Features

Aug <var data-var='date'>31</var>, <var data-var='time'>15:05</var> PDT Resolved - This incident has been resolved Aug <var data-var='date'>31</var>, <var data-var='time'>14:43</var> PDT Identified - We've identified the issue and are rolling out a fix

Some users aren't seeing their premium features

Jun <var data-var='date'>13</var>, <var data-var='time'>15:02</var> PDT Resolved - After monitoring recovery the team is marking this incident as resolved. Jun <var data-var='date'>13</var>, <var data-var='time'>14:20</var> PDT Monitoring - The service provider has resolved the issues and steps processing is up to date once more. Jun <var data-var='date'>13</var>, <var data-var='time'>13:43</var> PDT Identified - There is currently a delay processing step data to display in user diaries. The team has identified the issue and is escalating the problem with a service provider.

Delay displaying steps data in user diaries

Jun <var data-var='date'>13</var>, <var data-var='time'>10:00</var> PDT Resolved - From 1:09 PM EDT to 2:20 PM EDT the MyFitnessPal website and backend were unavailable. Users would have experienced slowness and errors when attempting to log in, sync data, or use the website. After service to the backend was restored, the website continued to experience degraded performance until 2:47 PM EDT when service was restored there. This incident has been fully resolved as of 2:50 PM EDT.

Website & Backend Unavailable

Jun <var data-var='date'> 7</var>, <var data-var='time'>10:48</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'> 7</var>, <var data-var='time'>09:54</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 7</var>, <var data-var='time'>07:56</var> PDT Investigating - We are currently investigating this issue.

Sign ups are erroring

Apr <var data-var='date'>21</var>, <var data-var='time'>17:10</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>14:56</var> PDT Monitoring - Fixes have been released, and the team is monitoring for any further issues. Apr <var data-var='date'>21</var>, <var data-var='time'>13:46</var> PDT Identified - The team has identified the source of the errors and is working on a fix. Apr <var data-var='date'>21</var>, <var data-var='time'>12:52</var> PDT Investigating - The team is investigating errors preventing sign ups from web & mobile platforms.

Sign Ups Impacted

Feb <var data-var='date'> 2</var>, <var data-var='time'>10:14</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'> 2</var>, <var data-var='time'>09:36</var> PST Monitoring - Error rates are trending down to nothing. We are now monitoring the service. Feb <var data-var='date'> 2</var>, <var data-var='time'>09:34</var> PST Identified - The issue has been identified and the team is implementing a fix for the auth service. Feb <var data-var='date'> 2</var>, <var data-var='time'>09:33</var> PST Update - We are continuing to investigate this issue. Feb <var data-var='date'> 2</var>, <var data-var='time'>09:27</var> PST Investigating - We are currently investigating an issue with our auth service.

Elevated 503 errors from auth service

Jan <var data-var='date'>30</var>, <var data-var='time'>14:53</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>30</var>, <var data-var='time'>14:03</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>30</var>, <var data-var='time'>11:16</var> PST Investigating - We are currently investigating an issue which we believe is causing users the inability to register or login to our web, mobile, and api products.

Is MyFitnessPal down?

MyFitnessPal status is UP

Lastest published events

MFP Systems Down

Android account creation and login are degraded

Search functionality degraded

MyFitnessPal Services, Components and Regions

Recent MyFitnessPal events

MFP Systems Down

Android account creation and login are degraded

Search functionality degraded

New account signup functionality on mobile (iOS/Android) failing

Cloudflare Global Network Incident

Ability to sign-up/sign-in are degraded