Aug <var data-var='date'>23</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>23</var>, <var data-var='time'>00:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>10:34</var> EDT Scheduled - We will be performing scheduled maintenance on our production systems from Saturday, August 22 at 11:00 PM CST to Sunday, August 23 at 3:00 AM CST. During this window, you may experience intermittent service disruptions or downtime. Trip capture will continue uninterrupted during the maintenance window, and any trips recorded will automatically sync once maintenance is complete. We appreciate your patience as we work to improve our platform. If you have questions, please reach out to our support team.

Scheduled Maintenance – Saturday, August 22

Mar <var data-var='date'>22</var>, <var data-var='time'>03:30</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>21</var>, <var data-var='time'>23:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>21</var>, <var data-var='time'>23:30</var> EDT Scheduled - We will be performing scheduled maintenance from March 21, 2026 at 11:30 PM ET to March 22, 2026 at 3:30 AM ET. During this period, our applications will be unavailable.

Motus Vehicle and MMS maintenance

Oct <var data-var='date'>12</var>, <var data-var='time'>03:00</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>11</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 3</var>, <var data-var='time'>16:10</var> EDT Scheduled - We will be performing scheduled maintenance during this time and Motus MMS systems will be unavailable.

Motus MMS system maintenance

Sep <var data-var='date'>21</var>, <var data-var='time'>00:15</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>20</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>12</var>, <var data-var='time'>16:18</var> EDT Scheduled - Motus system maintenance will be performed and some applications might be inaccessible during this planned window.

Motus system maintenance

Aug <var data-var='date'> 2</var>, <var data-var='time'>09:20</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'> 1</var>, <var data-var='time'>22:33</var> EDT Monitoring - We have resolved the problem and are monitoring the our services for errors. Aug <var data-var='date'> 1</var>, <var data-var='time'>10:24</var> EDT Investigating - We are aware of a technical concern and our team is working to resolve it as quickly as possible. We will share live status updates here. Thank you for your patience!

We're experiencing a partial outage that is impacting access to the mobile app and motus.com.

Jul <var data-var='date'> 1</var>, <var data-var='time'>11:10</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:54</var> EDT Monitoring - We are seeing improvements in available and will continue to monitor the service availability. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> EDT Identified - We are working on restoring service and most users should be able to use the mobile application without errors. Jul <var data-var='date'> 1</var>, <var data-var='time'>09:08</var> EDT Investigating - We are currently experiencing issues with our Mobile App. You are able to review and submit your mileage within the Motus Portal. Login into https://www.motus.com. We will share live status updates here. Thank you for your patience!

Issues with Mobile Application

Mar <var data-var='date'>23</var>, <var data-var='time'>02:59</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>22</var>, <var data-var='time'>23:59</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>14</var>, <var data-var='time'>20:12</var> EDT Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>14</var>, <var data-var='time'>14:00</var> EDT Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>14</var>, <var data-var='time'>14:00</var> EDT Scheduled - We will be performing system maintenance during this time frame and the noted applications will be unavailable during this time.

Motus systems maintenance

Oct <var data-var='date'>20</var>, <var data-var='time'>01:09</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>20</var>, <var data-var='time'>01:09</var> EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Oct <var data-var='date'>19</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>14</var>, <var data-var='time'>10:47</var> EDT Scheduled - Motus will be performing system maintenance and our applications will be unavailable during this timeframe.

Motus System Scheduled maintenance

Sep <var data-var='date'>22</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>22</var>, <var data-var='time'>00:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>18</var>, <var data-var='time'>12:54</var> EDT Scheduled - MMS application will be unavailable while we perform system maintenance

MMS system maintenance

Aug <var data-var='date'>18</var>, <var data-var='time'>03:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>17</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>14:16</var> EDT Scheduled - We will be performing system updates and some of our services will be unavailable during this time.

Jul <var data-var='date'>31</var>, <var data-var='time'>18:04</var> EDT Resolved - This has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>17:37</var> EDT Identified - We are experiencing intermittent issues with our Mobile Application.

Mobile Applications Issue

Jul <var data-var='date'>19</var>, <var data-var='time'>10:13</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>19</var>, <var data-var='time'>07:25</var> EDT Monitoring - We have brought the system back online and are monitoring the situation at this time. Jul <var data-var='date'>19</var>, <var data-var='time'>06:26</var> EDT Update - This incident appears to be related to a global IT outage that is underway, and we are reaching out to our vendors at this time for an update. Jul <var data-var='date'>19</var>, <var data-var='time'>05:35</var> EDT Investigating - Our Motus MMS solution is experiencing an outage and we are investigating the issue.

Motus MMS Outage

May <var data-var='date'>17</var>, <var data-var='time'>17:09</var> EDT Resolved - All systems are fully operational again May <var data-var='date'>17</var>, <var data-var='time'>15:48</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>17</var>, <var data-var='time'>14:36</var> EDT Investigating - We are currently experiencing an intermittent issue with our Motus App. Trip tracking and trip saving functions are not impacted by this issue. Please continue to use the app as normal.

Intermittent Motus Mobile Application Errors

Apr <var data-var='date'>28</var>, <var data-var='time'>02:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>27</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>18:22</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time and some our systems will be unavailable during this window.

Motus System Scheduled maintenance - 4-27-2024

Apr <var data-var='date'> 1</var>, <var data-var='time'>15:31</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'> 1</var>, <var data-var='time'>12:52</var> EDT Monitoring - We have identified and resolved the issue and are monitoring the system. Apr <var data-var='date'> 1</var>, <var data-var='time'>10:24</var> EDT Update - We are continuing to investigate this issue. Apr <var data-var='date'> 1</var>, <var data-var='time'>10:24</var> EDT Update - We are aware of the concern you are experiencing with our mobile app and submitting miles. You can submit your miles by logging into your account at www.motus.com. Our technical team is working on it right now. We apologize for the inconvenience during this submission period. Apr <var data-var='date'> 1</var>, <var data-var='time'>10:17</var> EDT Investigating - We are aware of the concern you are experiencing with our mobile app and submitting miles. Our technical team is working on it right now. We apologize for the inconvenience during this submission period.

Mobile Application Error Submitting miles

Mar <var data-var='date'>24</var>, <var data-var='time'>02:00</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>23</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>18</var>, <var data-var='time'>10:46</var> EDT Scheduled - Motus will be performing scheduled maintenance on Saturday March 23rd 2024. Vehicle and Cost of Living applications will be unavailable during this window.

Motus System Scheduled maintenance - 03-23-2024

Feb <var data-var='date'> 3</var>, <var data-var='time'>03:00</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 3</var>, <var data-var='time'>01:01</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 1</var>, <var data-var='time'>15:32</var> EST Scheduled - We will be undergoing scheduled maintenance during this time and our MMS applications will be briefly unavailable.

Scheduled maintenance

Jan <var data-var='date'> 2</var>, <var data-var='time'>13:59</var> EST Resolved - This incident has been resolved. Jan <var data-var='date'> 2</var>, <var data-var='time'>11:07</var> EST Update - A fix is in place and we will continue to monitor for stability. Jan <var data-var='date'> 2</var>, <var data-var='time'>10:56</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'> 2</var>, <var data-var='time'>09:32</var> EST Investigating - We are currently investigating this issue.

Userportal Heartbeat is Down

Nov <var data-var='date'>19</var>, <var data-var='time'>04:00</var> EST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>18</var>, <var data-var='time'>22:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>10</var>, <var data-var='time'>10:06</var> EST Scheduled - The Motus team will be performing system updates on 11/18/2023 and some of our applications will be unavailable during this time.

11-18-2023 Motus System Updates

Sep <var data-var='date'>24</var>, <var data-var='time'>17:25</var> EDT Completed - Our scheduled maintenance has been completed and Motus MMS applications are now operational. Sep <var data-var='date'>24</var>, <var data-var='time'>12:18</var> EDT Scheduled - We are undergoing a scheduled maintenance on our MMS applications, this includes sites at the following domains. - vwpcs.com - wirelessshop.biz - wirelesstracker.com

MMS network update

Aug <var data-var='date'>17</var>, <var data-var='time'>21:36</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>17</var>, <var data-var='time'>16:48</var> EDT Identified - We have identified the root cause, and are working to correct the mileage/trip concern. All trip data is being saved and will be visible in the mileage log once the technical situation is resolved. Aug <var data-var='date'>17</var>, <var data-var='time'>15:37</var> EDT Investigating - We are investigating errors saving trips from both the mobile application as well as the web application

Error saving trips

Jul <var data-var='date'>17</var>, <var data-var='time'>13:00</var> EDT Resolved - Full access has been restored to the site and mobile application. You will now be able to sign in as normal.

Resolved - Motus.com and Mobile Application Outage

May <var data-var='date'>21</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>16</var>, <var data-var='time'>14:30</var> EDT Scheduled - We will be performing system updates, services will be unavailable for a short time.

System updates

Apr <var data-var='date'>23</var>, <var data-var='time'>02:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>22</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>18</var>, <var data-var='time'>15:48</var> EDT Scheduled - We will be performing system updates at this time and there might be brief interruption of services during this time.

Apr <var data-var='date'> 3</var>, <var data-var='time'>14:53</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'> 3</var>, <var data-var='time'>12:43</var> EDT Update - We are continuing to monitor for any further issues. Apr <var data-var='date'> 3</var>, <var data-var='time'>12:43</var> EDT Monitoring - Mileage entry should be fully operational now, and we are monitoring to our systems to ensure our resolution. Apr <var data-var='date'> 3</var>, <var data-var='time'>11:51</var> EDT Identified - We have identified the issue and are working on a resolution.

Is Motus LLC down?

Motus LLC status is UP

Lastest published events

Scheduled Maintenance – Saturday, August 22

Motus Vehicle and MMS maintenance

Motus MMS system maintenance

Motus LLC Services, Components and Regions

Recent Motus LLC events

Scheduled Maintenance – Saturday, August 22

Motus Vehicle and MMS maintenance

Motus MMS system maintenance

Motus system maintenance

We're experiencing a partial outage that is impacting access to the mobile app and motus.com.

Issues with Mobile Application