May <var data-var='date'>12</var>, <var data-var='time'>00:24</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>23:41</var> UTC Update - We are continuing to monitor for any further issues. May <var data-var='date'>11</var>, <var data-var='time'>23:11</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>11</var>, <var data-var='time'>22:43</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>11</var>, <var data-var='time'>22:42</var> UTC Investigating - We have recently been made aware of an issue where some users are experiencing difficulties accessing reports within our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Acknowledgement of Access Issue in Mosaic

May <var data-var='date'> 4</var>, <var data-var='time'>21:28</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 4</var>, <var data-var='time'>21:09</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 4</var>, <var data-var='time'>19:27</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'> 4</var>, <var data-var='time'>15:19</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 4</var>, <var data-var='time'>14:21</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'> 4</var>, <var data-var='time'>13:35</var> UTC Investigating - We have recently been made aware of an issue where some users are experiencing difficulties accessing some reports within our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Apr <var data-var='date'>16</var>, <var data-var='time'>14:30</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>23:21</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>15</var>, <var data-var='time'>22:04</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>15</var>, <var data-var='time'>21:40</var> UTC Investigating - We have recently been made aware of an issue where some users are experiencing difficulties accessing the integrations pages within the application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Apr <var data-var='date'> 4</var>, <var data-var='time'>17:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 4</var>, <var data-var='time'>16:15</var> UTC Update - Scheduled maintenance is still in progress. Estimated completion time is 1PM ET. Apr <var data-var='date'> 4</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>26</var>, <var data-var='time'>18:18</var> UTC Scheduled - We are writing to inform you that Mosaic has a scheduled 3 hour maintenance window starting on Saturday April 04 at 9AM ET. During the scheduled maintenance window you will still be able to log in and use the Mosaic platform, however you may experience some interruptions. If you have any questions, please reach out to our Customer Success Team, or email support@mosaicapp.com. Thank you,

Scheduled Maintenance for the Resource Planning Portal

Jan <var data-var='date'>29</var>, <var data-var='time'>17:44</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>29</var>, <var data-var='time'>17:24</var> UTC Monitoring - A fix has been implemented and the team is monitoring. Jan <var data-var='date'>29</var>, <var data-var='time'>17:19</var> UTC Investigating - We have recently been made aware of an issue where some users are experiencing difficulties logging into the application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Jan <var data-var='date'>23</var>, <var data-var='time'>02:23</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>22</var>, <var data-var='time'>01:00</var> UTC Monitoring - A fix has been applied, the team is monitoring the results. Data is flowing through the integration pipeline, although there might be some delay in processing. Jan <var data-var='date'>21</var>, <var data-var='time'>20:48</var> UTC Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>21</var>, <var data-var='time'>20:13</var> UTC Investigating - Users are currently impacted by delayed sync times on our application. We understand that this can affect your experience and productivity, and we sincerely apologize for any inconvenience this may cause. Our technical team is fully aware of this issue and is diligently working on a solution to restore normal functionality as soon as possible. As we strive to provide a high-quality service, we ask for your patience and understanding during this time. For any queries or if you need assistance, please don't hesitate to contact our Support Team at support@mosaicapp.com.

Temporary Sync Disruption to Integratioms

Jan <var data-var='date'>13</var>, <var data-var='time'>16:26</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>13</var>, <var data-var='time'>15:14</var> UTC Monitoring - A fix has been applied, the team is monitoring for further issues. Jan <var data-var='date'>13</var>, <var data-var='time'>14:39</var> UTC Investigating - We have recently been made aware of an issue where users are experiencing difficulties accessing our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Nov <var data-var='date'>22</var>, <var data-var='time'>17:20</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>22</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>17</var>, <var data-var='time'>15:48</var> UTC Scheduled - We are writing to inform you that Mosaic has a scheduled 3 hour maintenance window starting on Saturday November 22 at 9AM ET. During the scheduled maintenance window you will still be able to log in and use the Mosaic platform, however you may experience some interruptions. If you have any questions, please reach out to our Customer Success Team, or email support@mosaicapp.com. Thank you,

Resource Planning Portal Scheduled Maintenance

Oct <var data-var='date'>20</var>, <var data-var='time'>22:53</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>16:50</var> UTC Update - Mosaic's Reporting space appears to be impacted by the outages on AWS. The Mosaic team is continuing to monitor the system for interruptions relating to the AWS service outage. If you require any assistance or have any questions, please feel free to reach out to our Support Team through the Mosaic application, or at support@mosaicapp.com. Your feedback and patience during this time are greatly appreciated. Oct <var data-var='date'>20</var>, <var data-var='time'>15:38</var> UTC Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>20</var>, <var data-var='time'>13:00</var> UTC Monitoring - The Mosaic team is aware of the potential impacts of the service outage and are closely monitoring for resolution from AWS. Oct <var data-var='date'>20</var>, <var data-var='time'>13:00</var> UTC Investigating - We want to inform you that there is an ongoing service outage reported on Amazon Web Services (AWS). Currently Mosaic is not encountering any issues relating to this outage, but may be affected while the AWS team works to resolve the service outage. The Mosaic team is aware of the potential impacts of the service outage and are closely monitoring for resolution from AWS. Additional details from the AWS team can be found here: https://health.aws.amazon.com/health/status If you require any assistance or have any questions, please feel free to reach out to our Support Team through the Mosaic application, or at support@mosaicapp.com. Your feedback and patience during this time are greatly appreciated.

Important Notice: AWS Outages Potentially Affecting Mosaic

Sep <var data-var='date'>20</var>, <var data-var='time'>03:01</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>13</var>, <var data-var='time'>21:25</var> UTC Monitoring - Phase links have been restored. We are monitoring the results. Sep <var data-var='date'> 8</var>, <var data-var='time'>23:01</var> UTC Identified - We have recently been made aware of an issue where certain linked projects have their phases unlinked silently. This caused discrepancies and inaccuracy in reports, as unlinked phases no longer receive updates from target integrations. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. The root cause of this problem has been fixed. Our technical team is currently working on restoring the impacted links. There is no action needed on your side. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Phase Link Disruption

Sep <var data-var='date'>15</var>, <var data-var='time'>16:08</var> UTC Resolved - A fix has been implemented, Reports pages should be restored. Sep <var data-var='date'>15</var>, <var data-var='time'>14:25</var> UTC Investigating - We have recently been made aware of an issue where users are unable to load reports within our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Acknowledgement of Reporting Issue in Mosaic

Jul <var data-var='date'>24</var>, <var data-var='time'>17:41</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>24</var>, <var data-var='time'>17:41</var> UTC Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>24</var>, <var data-var='time'>17:09</var> UTC Monitoring - Our team has applied a fix for the issue and are monitoring the results. Access to the Reports spaces should be restored for all teams Jul <var data-var='date'>24</var>, <var data-var='time'>16:36</var> UTC Identified - Our Technical team has identified the issue and is working to restore access to the Reports spaces within Mosaic. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com. Jul <var data-var='date'>24</var>, <var data-var='time'>16:00</var> UTC Investigating - We have recently been made aware of an issue where some users are experiencing difficulties accessing Reports within our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Mar <var data-var='date'>11</var>, <var data-var='time'>00:45</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>10</var>, <var data-var='time'>23:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>10</var>, <var data-var='time'>22:00</var> UTC Scheduled - Maintenance Window Details: Start Date & Time: 2025-03-10 22:00 UTC Expected Duration: 2 hours During this period, the application will be undergoing maintenance. No major outages or interruptions are expected during this time. We apologize for any inconvenience this may cause. Should you have any questions, please reach out to our Support Team at support@mosaicapp.com. We appreciate your understanding as we work to enhance your user experience.

Scheduled Maintenance Notice

Sep <var data-var='date'>20</var>, <var data-var='time'>19:33</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>20</var>, <var data-var='time'>19:27</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>20</var>, <var data-var='time'>19:25</var> UTC Investigating - We have recently been made aware of an issue where some users are experiencing difficulties logging into Mosaic. Users who are already logged in to the platform should not be affected. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Log In Issue in Mosaic

Aug <var data-var='date'>19</var>, <var data-var='time'>13:58</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>13:32</var> UTC Investigating - We have recently been made aware of an issue where some users are experiencing difficulties accessing the application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Jul <var data-var='date'> 8</var>, <var data-var='time'>19:43</var> UTC Resolved - Access to https://projects.mosaicapp.com has been restored for users. The disruption was caused by an issue with one of our third-party service providers, which has now been fully addressed by their technical team. Jul <var data-var='date'> 8</var>, <var data-var='time'>19:28</var> UTC Identified - https://projects.mosaicapp.com might not be available for all users in US regions. Our team has identified that the issue is due to a disruption with one of our third-party service providers. We are closely monitoring the situation. Jul <var data-var='date'> 8</var>, <var data-var='time'>18:58</var> UTC Investigating - We have recently been made aware of an issue where some users are experiencing difficulties accessing or logging into our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Jun <var data-var='date'>11</var>, <var data-var='time'>21:10</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>21:05</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>11</var>, <var data-var='time'>19:54</var> UTC Update - We are continuing to investigate this issue. Jun <var data-var='date'>11</var>, <var data-var='time'>19:19</var> UTC Investigating - We are currently investigating this issue.

Degraded Performance of Integrations for Some Users

Jun <var data-var='date'> 6</var>, <var data-var='time'>18:53</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 6</var>, <var data-var='time'>17:55</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 6</var>, <var data-var='time'>14:59</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 6</var>, <var data-var='time'>14:31</var> UTC Investigating - We are currently investigating this issue.

Mosaic is unavailable for some users

Jan <var data-var='date'>28</var>, <var data-var='time'>14:01</var> UTC Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>28</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>18</var>, <var data-var='time'>21:44</var> UTC Update - Maintenance Window Details: Start Date & Time: January 28th 7am EST End Date & Time: January 28th 9am EST Expected Duration: 2 hours During this period, the application will not be available for use. Please ensure to save your work before the maintenance starts to prevent any data loss. We apologize for any inconvenience this may cause. Should you have any questions, please reach out to our Support Team at support@mosaicapp.com. We appreciate your understanding as we work to enhance your user experience. Jan <var data-var='date'>18</var>, <var data-var='time'>21:39</var> UTC Scheduled - Mosaic's Demo platform will be unavailable while some improvements are made to the system

Scheduled Maintenance

Jan <var data-var='date'>28</var>, <var data-var='time'>03:01</var> UTC Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>28</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>18</var>, <var data-var='time'>21:42</var> UTC Scheduled - Maintenance Window Details: Start Date & Time: January 27th 8PM EST End Date & Time: January 27th 10PM EST Expected Duration: 2 hours During this period, the application will not be available for use. Please ensure to save your work before the maintenance starts to prevent any data loss. We apologize for any inconvenience this may cause. Should you have any questions, please reach out to our Support Team at support@mosaicapp.com. We appreciate your understanding as we work to enhance your user experience.

Dec <var data-var='date'>10</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>10</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 2</var>, <var data-var='time'>20:16</var> UTC Scheduled - Mosaic will be undergoing scheduled maintenance on December 10, 2022 starting at 9AM EST. The scheduled maintenance will cause Mosaic to be unavailable via the web, and the mobile app for approximately 4 hours. No action is required by you or your team for this scheduled maintenance.

Nov <var data-var='date'>10</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 9</var>, <var data-var='time'>15:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 9</var>, <var data-var='time'>14:14</var> UTC Scheduled - Please be aware that there may be a delay in syncing data between Ajera On-Premise and Mosaic due to server upgrades.

Ajera Integration Maintenance

Nov <var data-var='date'>10</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 9</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 5</var>, <var data-var='time'>21:14</var> UTC Scheduled - Please be aware that there may be a delay in syncing data between Ajera On-Premise and Mosaic due to server upgrades.

Oct <var data-var='date'> 8</var>, <var data-var='time'>01:39</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 7</var>, <var data-var='time'>13:04</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'> 7</var>, <var data-var='time'>13:03</var> UTC Investigating - There have been interruptions in fetching new time entries from Vision Hosted databases. The issue should be resolved within 24h.

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Acknowledgement of Access Issue in Mosaic

Acknowledgement of Access Issue in Mosaic

Acknowledgement of Access Issue in Mosaic

Mosaic Services, Components and Regions

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Acknowledgement of Access Issue in Mosaic

Acknowledgement of Access Issue in Mosaic

Acknowledgement of Access Issue in Mosaic

Scheduled Maintenance for the Resource Planning Portal

Acknowledgement of Access Issue in Mosaic

Temporary Sync Disruption to Integratioms

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Is Mosaic down?

Mosaic status is UP

Lastest published events

Acknowledgement of Access Issue in Mosaic

Acknowledgement of Access Issue in Mosaic

Acknowledgement of Access Issue in Mosaic

Mosaic Services, Components and Regions

Recent Mosaic events

Acknowledgement of Access Issue in Mosaic

Acknowledgement of Access Issue in Mosaic

Acknowledgement of Access Issue in Mosaic

Scheduled Maintenance for the Resource Planning Portal

Acknowledgement of Access Issue in Mosaic

Temporary Sync Disruption to Integratioms

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Get your FREE account now,
5 monitors included!