THIS IS A SCHEDULED EVENT May <var data-var='date'>26</var>, <var data-var='time'>15:00</var> - <var data-var='time'>16:00</var> CEST May <var data-var='date'>21</var>, <var data-var='time'>16:16</var> CEST Scheduled - We will be undergoing scheduled maintenance on our CDNs during this time. You might experience some connectivity issues.

CDNs maintenance

Mar <var data-var='date'>10</var>, <var data-var='time'>18:41</var> CET Resolved - The issue has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>16:34</var> CET Investigating - Our email provider is experiencing some issues with webmail and they are investigating. https://www.opensrsstatus.com/

Issues with our email provider

Dec <var data-var='date'>18</var>, <var data-var='time'>16:23</var> CET Resolved - A fix has been implemented and the incident has been resolved. It might take some time for the sites to update but we are already seeing sites displaying correctly Dec <var data-var='date'>18</var>, <var data-var='time'>15:33</var> CET Identified - We believe we've located the issue and will be releasing a fix shortly. Dec <var data-var='date'>18</var>, <var data-var='time'>15:08</var> CET Investigating - We are currently investigating an issue with how sites are displayed.

Issues with how sites are displayed

Dec <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> CET Resolved - The incident has been resolved. Nov <var data-var='date'>26</var>, <var data-var='time'>16:03</var> CET Monitoring - Some fix has been put in place but we are still monitoring. Nov <var data-var='date'>26</var>, <var data-var='time'>08:35</var> CET Investigating - We are currently investigating some issues to access to newly created sites and to add SSL to a domain.

Issues to access to newly created sites and add SSL

Nov <var data-var='date'>25</var>, <var data-var='time'>12:32</var> CET Resolved - The issue has been resolved Nov <var data-var='date'>25</var>, <var data-var='time'>09:56</var> CET Investigating - We are currently investigating some issues with accessing to the editor for newly created sites and adding SSL.

Issues with accessing to new sites and adding SSL

Nov <var data-var='date'>19</var>, <var data-var='time'>08:16</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>20:16</var> CET Monitoring - Cloudflare services are currently operating normally. Nov <var data-var='date'>18</var>, <var data-var='time'>15:49</var> CET Investigating - You might notice some degraded performance with our maps service due the Cloudflare global network issue. For more info https://www.cloudflarestatus.com/

Possible issues with maps due to Cloudflare global network issue

Oct <var data-var='date'>31</var>, <var data-var='time'>12:34</var> CET Resolved - The issue has been resolved. Oct <var data-var='date'>31</var>, <var data-var='time'>11:36</var> CET Monitoring - A fix has been implemented and new sites are accessible now. We will keep monitoring. Oct <var data-var='date'>31</var>, <var data-var='time'>11:12</var> CET Investigating - We are currently investigating some issues with accessing to newly created sites.

Issues with accessing new sites

Oct <var data-var='date'>22</var>, <var data-var='time'>15:12</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>22</var>, <var data-var='time'>15:11</var> CEST Update - The issue on Ecwid's side has been resolved. You can also check https://status.ecwid.com/ Oct <var data-var='date'>22</var>, <var data-var='time'>11:38</var> CEST Investigating - Our Ecommerce provider Ecwid is experiencing some degraded performance on orders and products. We'll keep you updated.

Degraded performance with Ecwid Ecommerce

May <var data-var='date'> 8</var>, <var data-var='time'>16:40</var> CEST Resolved - The Ecwid control panel and shops are now loading correctly again. All the data (products, orders, your store settings, etc) are safe and intact. May <var data-var='date'> 8</var>, <var data-var='time'>14:28</var> CEST Investigating - Our 3rd party ecommerce provider Ecwid is having an incident and you might experience some issues with Ecommerce. We will keep you updated.

Issues with Ecwid Ecommerce

Mar <var data-var='date'> 3</var>, <var data-var='time'>11:35</var> CET Resolved - The issue with RAI login has been resolved and the response time is back to normal. Mar <var data-var='date'> 3</var>, <var data-var='time'>09:44</var> CET Investigating - We are currently investigating an issue with RAI response time. This might affect login and general RAI navigation.

RAI longer response time

Dec <var data-var='date'>17</var>, <var data-var='time'>13:18</var> CET Resolved - We are monitoring the traffic and we don't see anything concerning at the moment. Dec <var data-var='date'>17</var>, <var data-var='time'>11:38</var> CET Investigating - We are currently investigating an issue with 429 errors some users might experience when visiting a site.

Some users might experience 429 errors when visiting the sites

Sep <var data-var='date'>27</var>, <var data-var='time'>14:35</var> CEST Resolved - At approximately 12:00 today, we experienced an issue with one of the servers in our European fleet, impacting our editor and sites for some of our European clients. The downtime lasted between 5 minutes. While we will continue closely monitoring, we consider the incident resolved. Sep <var data-var='date'>27</var>, <var data-var='time'>12:29</var> CEST Monitoring - We see editor and sites are coming back up and we are monitoring the status. Sep <var data-var='date'>27</var>, <var data-var='time'>12:02</var> CEST Investigating - We are experiencing some issues with editor and sites not available. We are currently investigating.

Editor and sites currently down

Aug <var data-var='date'>19</var>, <var data-var='time'>15:14</var> CEST Resolved - The issue with editor login has been resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>10:18</var> CEST Monitoring - The editor is now available and our team is monitoring for any possible issues. Aug <var data-var='date'>19</var>, <var data-var='time'>09:06</var> CEST Investigating - We are currently investigating some issues with accessing to the editor.

429 too many requests

Aug <var data-var='date'>15</var>, <var data-var='time'>21:13</var> CEST Resolved - The incident has been resolved Aug <var data-var='date'>14</var>, <var data-var='time'>09:06</var> CEST Identified - The issue has been identified and our developers are working on a solution. Aug <var data-var='date'>14</var>, <var data-var='time'>08:28</var> CEST Investigating - We are currently investigating some issues with publishing sites and uploading files to the editor.

Issues with publishing

Jul <var data-var='date'>24</var>, <var data-var='time'>22:03</var> CEST Resolved - The issue has been resolved. Jul <var data-var='date'>24</var>, <var data-var='time'>15:11</var> CEST Investigating - We are currently investigating some issues we may experience with .SE domains.

Possible issues with .SE domains

Jun <var data-var='date'>14</var>, <var data-var='time'>11:38</var> CEST Resolved - The incident has been resolved. Jun <var data-var='date'>14</var>, <var data-var='time'>10:20</var> CEST Investigating - We are currently experiencing some issue with adding SSL and accessing to newly created sites. We are investigating.

Issues with SSL and newly created sites

Mar <var data-var='date'>11</var>, <var data-var='time'>11:28</var> CET Resolved - The traffic is back to normal and everything is operational. Mar <var data-var='date'>11</var>, <var data-var='time'>09:50</var> CET Investigating - We are currently experiencing a DDoS attack and it might take longer time to access the editor.

DDoS attack

Feb <var data-var='date'>28</var>, <var data-var='time'>16:36</var> CET Resolved - The traffic is back to normal and everything is operational Feb <var data-var='date'>28</var>, <var data-var='time'>14:16</var> CET Investigating - We are experiencing a large DDoS on our nameservers.

DDoS on nameservers

Feb <var data-var='date'>27</var>, <var data-var='time'>08:34</var> CET Resolved - The issue with the nameservers has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>07:19</var> CET Identified - We are currently experiencing some issues with our NS2, and are working to resolve the problem

Issues with NS2

Feb <var data-var='date'>22</var>, <var data-var='time'>16:39</var> CET Resolved - The issue with RAI login has been resolved. It might take a few minutes before you are able to login Feb <var data-var='date'>22</var>, <var data-var='time'>16:12</var> CET Identified - We are experiencing some issues with RAI and it will be resolved shortly

RAI login issues

Feb <var data-var='date'>12</var>, <var data-var='time'>15:52</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>12</var>, <var data-var='time'>15:30</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>12</var>, <var data-var='time'>14:19</var> CET Investigating - We are currently experiencing issues with sites after being published, we are looking in to it.

Issue with published sites

Feb <var data-var='date'>11</var>, <var data-var='time'>22:39</var> CET Resolved - Everything is operational Feb <var data-var='date'>11</var>, <var data-var='time'>13:43</var> CET Investigating - We are experiencing lowered performance due to a large DDoS attack

Lower performance

Jan <var data-var='date'>21</var>, <var data-var='time'>12:02</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>20</var>, <var data-var='time'>00:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 5</var>, <var data-var='time'>13:42</var> CET Scheduled - Our third party V3 editor server has planned a network update. The update will take place over 2 nights where customers with V3 websites can experience unstable network and some downtime. Scheduled maintenance: Day 1 20-01-2024, 00:00 AM CET to 20-01-2024, 08:00 AM CET Day 2 21-01-2024, 00:00 AM CET to 21-01-2024, 08:00 AM CET

ONLY V3 editor and websites - Server maintenance

Jan <var data-var='date'>18</var>, <var data-var='time'>21:27</var> CET Resolved - This incident has been resolved. Jan <var data-var='date'>18</var>, <var data-var='time'>13:45</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>18</var>, <var data-var='time'>10:19</var> CET Investigating - Our 3rd party Jira ticketing system is expiriencing some issues. If you are not able to create a ticket at http://partner.monosolutions.com/ please reach out to Mono Support through your direct Slack channel or write directly to partnersupport@monosolutions.com

Issues with Jira ticketing system

Jan <var data-var='date'>14</var>, <var data-var='time'>08:00</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>13</var>, <var data-var='time'>00:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>11</var>, <var data-var='time'>09:35</var> CET Scheduled - Our third party V3 editor server is planning to upgrade their firewall-infrastructure to ensure a continuous level of security and performance. This can possibly cause a small downtime. The outage is expected to be no longer than 5-10 minutes, and only within the service window mentioned below. Scheduled maintenance: Day 1 13-01-2024, 00:00 AM CET to 13-01-2024, 08:00 AM CET Day 2 14-01-2024, 00:00 AM CET to 14-01-2024, 08:00 AM CET

Is Mono Solutions down?

Mono Solutions status is UP

Lastest published events

CDNs maintenance

Issues with our email provider

Issues with how sites are displayed

Mono Solutions Services, Components and Regions

Recent Mono Solutions events

CDNs maintenance

Issues with our email provider

Issues with how sites are displayed

Issues to access to newly created sites and add SSL

Issues with accessing to new sites and adding SSL

Possible issues with maps due to Cloudflare global network issue

Get your FREE account now,
5 monitors included!

Is Mono Solutions down?

Mono Solutions status is UP

Lastest published events

CDNs maintenance

Issues with our email provider

Issues with how sites are displayed

Mono Solutions Services, Components and Regions

Recent Mono Solutions events

CDNs maintenance

Issues with our email provider

Issues with how sites are displayed

Issues to access to newly created sites and add SSL

Issues with accessing to new sites and adding SSL

Possible issues with maps due to Cloudflare global network issue

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!